I have been looking for a new spot since moving to Houston. CK NAILS was the perfect place, I told…read morethem I wanted holiday nails but with some tropical vibes since we are celebrating Xmas in Jamaica They were so attentive to detail & creative with the design I absolutely love them. Also they have comfortable seating and lovely customer service with complimentary beverages which was so cuuute and definitely a good / calm vibe! Will go back. Paid $50 for the set

I've been going to CK NAILS since they opened. IT WAS A FABULOUS NAIL SALON!!!When the original…read moreowners (Bob & Kathy) sold to the present owner things slowly changed. Technicians starting leaving, less qualified techs came in, prices went up and quality went down! What bothered me the most was the constant talking between the staff in Vietnamese. VERY RUDE!!! I've complained many times and no one cares! TIME TO FIND A NEW NAIL SALON....

This place was right by the cookie shop I went to. I walked in and they sat me down then argued…read moreabout who was going to do my nails. Mind you, there were about 4 available people, one was sleeping in a pedicure chair. I only wanted a nail fix for one nail. One lady refuses to do my nail (she shook her head no) so the other lady she would do it but she had a client. I told them I would leave. How are y'all a nail shop that doesn't do nails? Or can't do nails. I'll never go back! Rude!

After some amount of questions and answers, multiple attendants were in translation support…read more Careful clarification is part of lessons learned here for the "custom" request.

Had an amazing pedicure by Thao was very patient and efficient and gave great detail to my French…read moretip and the massage was great! Will be back

I came to this salon for a gel manicure and specifically asked them to match the color on my toes,…read morewhich had been done at a salon out of state. My toes were a very pale pink, almost a sheer white. The color the Coco Nails tech wound up applying to my fingernails was a bubblegum pink and not at all close to the color on my toes. Two days later, after trying the color and deciding I really didn't like it, I came back to have my nails redone. The second technician did an excellent job and found a shade that was very close to my toes. When I checked out, I asked if they could give me a discount on the second manicure. My reason was pretty straightforward: I was back just two days later paying to have my nails done again because they had done such a poor job matching the color the first time. They declined to offer any discount at all. What made the interaction especially disappointing was how I was treated compared to the woman ahead of me. When asked how her visit had been, she responded that it was "okay," with some hesitation. The employee immediately went out of her way to ask multiple times if there was anything she could do and encouraged the customer to let her know how she could make things better. I was the very next customer, and the response to my concern was completely different. Not only was no discount offered but no significant effort or concern for my experience was expressed. Even though the second technician did a beautiful job, unfortunately, the way the salon handled the situation left me disappointed with the overall customer service. I did not feel valued or welcomed and will probably not be returning. It's a shame too because I just moved to the area and my house is walking distance to this salon. I get my nails done regularly and this could have been my go-to spot. ** update to my review: After I posted this review, I noticed Coco nails had sent me a survey about my experience, one with a rating system of smiley to unhappy faces and space to write about it. I selected unhappy face and copied, pasted the above review and submitted it. Today I wake up to a text supposedly from Coco Nails apologizing and asking me to call the store to discuss. I half suspected it was AI but I figured Coco Nails was at least monitoring their AI surveys for complaints. Nope. I call Coco Nails, a woman picks up who says her name is Ross. Rose has no idea what I am talking about, not the incident, not even the negative survey. After three explanations, she reluctantly offers me 15% off. I start to ask whether i may apply this discount to any service (or just nails, as I needed my eyebrows done) and she interrupts me complaining that she has other calls and is busy and abruptly hands the phone to a young man. After getting over my shock, I explain the situation to the young man who says his name is Andy. Andy says he will call me back. That was 9 hours ago. Business owners, please listen. If you do not know how to treat your customers right, AI will not save you. I do not recommend this company. There are plenty of other nail shops in the area. I will be going elsewhere for my nails and eyebrows. The two stars are for Chau, the second tech who did a phenomenal job on my nails.

This is near my home so I figured I'd give them a shot. It was merely so-so. The woman who did my…read morepedicure did a great job, but the one who did my nails way overpicked my cuticles and the polish was super sloppy. Chipped after a day. Also a gripe, I didn't realize at the time but part of the package comes with neck massage and she used a spearmint essential oil and didn't mention or ask. I don't have sensitive skin by any stretch but it was burning by the time I got home. As for the salon, this was in an area that flooded during Harvey, and sadly the facility reflects it. They cleaned up,re drywalled, and painted, but you can see damage to the floors and some base cabinets. I'm typically not concerned with sanitation, but it crossed my mind here. Other small things I like about other places that they don't have here are offering a drink of some sort, and its odd how mismatched all the towels they use are. All in all I won't be going back and nor can I really recommend, but I think they're trying to still operate post hurricane and just don't have the resources to bring up the quality you get elsewhere.

I have been using Lily for now 8 years. She does an amazing job... The time she takes to do the…read moredetailed work is incredible. In a heartbeat I would her and her shop to everyone! Look at the powder nails i just got and you tell me I am in LOVE with them. Sometimes I really do not like sharing my gems but had to...

Tina is amazing! She's been doing my pedicures for over 5 years, and I'm always happy with her…read morework. She's talented, consistent, and worth the wait every time. The salon is clean, the vibe is comfortable, and I always leave loving my toes. Highly recommend Tina!

Absolutely the worst mani-pedi I've had in 20 years. I went in for a manicure and pedicure, and it…read morewas a terrible, unpleasant experience from start to finish. First, my nails were not cleaned properly. I had to ask three separate times to have my old polish fully removed, but the technician ignored me, left a lot of the old polish on, and just painted right over it. The pedicure was even worse and completely unsafe. I asked the technician to check on a possible ingrown nail. Instead of handling it carefully, she tried to use clippers to cut half of my nail off. When I told her no, she and the other technicians began laughing at me, which was incredibly rude and unprofessional. Then, she used a scraper on my feet and cut a deep gash into my foot. I had to stop the service immediately. My foot is still incredibly sore. not sure the scraper had been cleaned prior to her using it on me. Guess I got what I paid for- not worth it!

I stopped by on a random Friday on my way to Target and was delighted by this newly remodeled and…read moreclean nail spa. I was greeted by Jo Ann, and she immediately made me feel very welcome. Everything is brand new and super hygienic. The massage chairs are wonderful and height adjustable. My technician, Helen, took the utmost care in keeping my relaxed during my deluxe pedicure. I will definitely be coming back.

Seems like there's new management but same staff (nail techs) as in the past... as always, they…read morecater to their clients and are so kind and professional. They engage with their clients which is always a plus! Recommend to at least come and try so they can witness for themselves!

Made appointment via phone and was super happy they could get me in the same day I called! Great…read moredeal $54 ($250 retail!) via Groupon! Natalie was fantastic and patient as we had a little "translation" issue ;). She was pretty creative using different lengths to give me what I wanted "classic and natural" look. I did decline the offer to remove my previous lashes for $10 as its is not necessary. Overall, the service took about an hour and that's fantastic. Easy parking as its next to Whole Foods Market on Bellaire, however, the lot is under construction on this visit (Mon 27Feb23). The salon is clean and bright with zero smell of chemicals. $30 for pedicure - - Thank you, Natalie for my gorgeous lashes. Let's see how they hold up in this humidity and after swimming!

I walked in the store it was four people all workers, no customers! These people told me they do…read morenot do refills. I'm like excuse me this is a nail shop y'all don't do refills, the lady said no they went home. mind you it's four of them. you mean to tell me none of the workers know how to do refills? They just didn't want to service me! smh

I'm so glad you had a great experience, and I'm thrilled with how my nails turned out!read more

This place is always very clean and well kept. Everyone from the front desk staff to the nail…read moretechnicians are always professional. I have gone there a few times over the last few months and have had largely positive experiences with them. Some cons: like any nail salon, they all have different skill sets so sometimes waiting for the technician who can do a particular skill (dip, powder, or specific designs) can be time consuming. I typically have no problems with my pedicures but my most recent visit left me slightly disappointed since the technician seemingly rushed the job and it came out looked a bit sloppy. Overall, I would still go back to them!