Services - Sanctuary Nail Spa
Manicure
Manicure and pedicure
Nail fill-in
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NEVER GOING BACK. The lady i asked to do my nails, acted like she didn't want to do them, and made another lady help her. I went in there with a picture of what i wanted my shape and design to look like, and they ruined it. I kept asking both of the ladies to shape my nails right and they told me "it's the same as the picture" and then one of the ladies had an attitude and was throwing my hand, being aggressive, and I paid $95 FOR THIS!!!! shouldn't have paid at all. I was so pissed off, i didn't want them doing the design or anything. I asked for glitter on my pinky at least and they put on some ugly glitter and i asked her to remove it, and i left after.
This dip manicure was done Wednesday afternoon and this photo is Friday morning of the same week. I keep my nails done l the time and they last 10 days minimum but usually 2 + weeks. I tried this new salon bc it was convenient for me but it was a mistake. I told them I didn't want gel, yet they did a gel topcoat on my dip manicure - which is $10 upcharge FYI. I paid $55 for my nails and $45 for my pedicure + $15 tip.... The other hand looks just as bad, I have 5 nails chipped in 2 days. RIDICULOUS!!! if all you need is a pedicure, they're ok. But I would recommend avoiding them for your nails AT ALL COSTS. I don't leave reviews but I am so disappointed in this manicure I felt the need to share.
As you can see in the photos, the shellac on my nails had a strange, bumpy texture. The shape of my nails were uneven + confusing. When I brought up concerns in the shop, she (the owner... I can't remember her name) acted like she didn't see what I was referring to. The vibe wasn't welcoming, and it seemed like they just wanted to get it over with. I called after getting home and noticing it even more. She said I could come in the next day during a specific time, and I told her I was going out of town. "Oh well. That's the only thing we can do. Something is wrong with your nails under the shellac that's why it did that." ...??? I've never heard that before, and I regularly get my nails done. I would've appreciated her just taking ownership. Two stars instead of one b/c my pedicure was nice.
This salon is very nice. They play soft piano music and everyone talks quietly. The inside is cozy, clean and comfortable. My manicurist, Nina, was very meticulous. She was also very sweet. Tiffany did my mom's nails and she was also very pleased. She seems to be the manager and speaks perfect English. Ordinarily, we don't "enjoy" getting our nails done... it's something akin a lady chore. That said, we had a lovely, relaxing afternoon here. Ignore the yelp naysayers and give this place a shot!!
I hate writing reviews like this. I had high hopes of this place as soon as I walked in- super clean, friendly staff and very nice looking. They had a huge selection of colored powders and polishes. I had two broken nails going in from a previous nail job from another place and everything was going great until my nail tech started trying to pop off the left over acrylic from my broken nails with a fresh nail tip that left both nail beds extremely sore which were later filed down even more with the drill bit. As she was filing away at the edges with a nail file to get the coffin shape, the file was repeatedly digging into my skin which left huge paper-cut like gashes on 3 of my fingers right by the nails (both pinkies and my ring finger-pictures attached). The buffing tool scraped up my cuticles and left every most fingers red and inflamed. My nail tech did acknowledge her mistakes and put some sort of solution on the cuts which I appreciated, but then proceeded to tell me that my fingers got cut because my nails were too wide. The only reason why i am not giving one star is because I absolutely love my set of nails, how the constant extreme burning sensation from the alcohols and chemicals going into my cuts made me uneasy the entire time. I did request some of the length taken off, but it was forgotten, and to avoid more irritation and filing I just left them as is without reminding her so the job could get done ASAP. UPDATE: it's been three days and I already have lifting on my right pinky and chipping on my left thumb :( Definitely will not be returning- not worth the $45 I paid
During covid this place is perfect, spaced out, clean, temp checks...I went to another place and it was so busy I had to walk out. Everyone is so nice, I loved my treatments, at another place they cut me twice while cutting my cuticles and did nothing, no apologies. This is my new spot to go to for my nails. They also have all the fun add ins, as well as kid pedi seats, so they join.
New place hidden away just off San Felipe! Beautiful location, brand new everything and no rush! Just opened!
I really had high hopes for this place being that it is convenient to my home and office. This was honestly the worst salon experience in my 10 years living in the neighborhood. The good- Jenny was phenomenal. My pedicure turned out great and she was so sweet. She eventually came in to rescue the tragedy that became my sister's manicure. The terrible- This was part 2 of a spa day for my sister's birthday. We arrived at 2pm and did not walk out until nearly 5pm with my sister in tears and half of her manicure done. I sat down and Jenny knocked out an awesome pedicure within an hour. My sister was not so lucky. She grows very long nails naturally and the first thing her nail tech did was snip her nails down to prepare for a new full set. I could see my sister getting upset and I asked her why she chose to cut her nails. She said she didn't but was trying to put on a happy face for me being that I was covering the cost. She tried to make small talk with her tech but she was very rude. They were sitting in front of me and you could feel the awkwardness thick in the air. She was clearly not having a good day and I asked Jenny if she could step in to help. She quickly switched nail techs and stepped in to rescue what was left of my sister's nails. The other tech (she never gave her name) openly argued over being switched which just increased the tension in the room. I decided to get my eyebrows done while she was waiting. Huge mistake unless you have a talent for Sharpies. The girl who did my eyebrows was cold and clearly not happy to be there. I asked how she liked the location and she gave me a generic answer. I told her it was a great location but the gas station blocks a lot of people from being able to see it from the road. She said, "So you're saying we won't get any business then?" She dropped wax all over my eyelids but was gracious enough to roughly wipe it off smearing eyeliner down the side of my face. Her next talent was removing the second half of my eyebrow. At this time I ran up to my apartment for a sanity break and to replace my eyebrows. I came back about 20 minutes later to see my sister still in the chair. Jenny did a great job fixing her left hand however we had been there for hours and had a dinner reservation pending so she did not have the time to remove the epic tragedy on her right hand to start over again. At hour 3 it was time to go. I discretely showed the cashier my sister's hands explaining that I would need to pay for these to be fixed meaning that we should not be charged for this. She called two other people over before removing the charge. I paid and tipped for my services and left. You can see the difference in the pictures that the quality is miles apart. The right hand shows the nail polish leftover from her original manicure too. Please avoid this place at all costs!
My heart hurts writing this review as a Vietnamese American. I will forever try to support my culture and what we stand for but I cannot lie about my experience here. This is right below my friends apartment and it was grand opening with 30% off all services. I was leaving for Vegas the next day so I was kind of desperate. We walked in, super sweet ladies greeted us. We were conversing in Vietnamese as she's doing our nails. I got a full set and polish change on my toes. After my nail tech was "done" and moved me to get my toes painted. I was NOT happy with my right hand. I've posted pictures to show how awful my set was. My left hand was alright. I had no complaints. As for my right hand, if you didn't notice from the get go that my middle finger is extremely filed and shaped differently than the others and just the shapes in general are all off, then maybe this is the salon for you. I know a lot of girls have trouble speaking up when they don't like their nails but I didn't feel the need to hide my feelings. I told my nail tech I didn't like my nails at all and she offered to fix them. So you're probably wondering why 3 stars. Although she said she was gonna fix them, I was still upset how horrible my right hand looked. I kept staring at them and complaining to my friend how awful they looked. I didn't take her offer to fix them BECAUSE her way of fixing it was to FILE IT EVEN MORE & in my head I'm thinking - if you don't see that you've already filed enough . . ?? So no, I didn't allow her to fix it if she was just going to file it more. I was expecting her to offer to soak off that nail and redo it. I told her she filed it too much and I didn't want it to be any shorter than what it already was and that I would just fix it at home myself - which is exactly what I did. I filed both hands shorter so you can't really tell unless you're staring. I guess I get what I paid for with the 30% off. I will not be returning and I hope you guys have a better turnout than I did. My experience wasn't too bad which is why I resulted in 3 stars.
2 years ago
I got a pedicure and a refill with gel polish on both services as a walk in. Both ladies were really nice. Nickie did my feet and chi did my hands. They did a fine job. It was a quick visit which I always appreciate. The prices are high though. I haven't found any other salon I like better than this one and it's mostly because of the service, nice and fast. The salon is very clean too. Large selection of colors. read more
I was pleasantly surprised at how calm and serene this place was. On top of that I haven't had a great experience in Texas at any nail salon until now! The nail techs did a phenomenal job with my manicure and pedicure. They were meticulous in every detail and made sure that my cuticles and polish were perfect. I will definitely keep coming back. It's easily accessible and the prices arent bad for the services provided. read more
2 years ago
DO NOT COME HERE AT ALL !!!!!!!!! Horrible service , unwelcoming, unfriendly and absolutely no professionalism. My toes were uneven sloppy and looked unfinished !! The lady doing my nails was extremely rude and ROUGH jabbing her finger nails into my toes the WHOLE time. I asked for french tip she did a HORRIBLE job and got upset when i asked to just paint the whole toe ! Over priced !! 65$ to have polish SMEARED all over my toes. PLEASE DONT WASTE YOUR MONEY. IF I COULD GIVE 0 STARS I WOULD !!!!! very traumatized!! read more
4 years ago
NEVER GOING BACK. The lady i asked to do my nails, acted like she didn't want to do them, and made another lady help her. I went in there with a picture of what i wanted my shape and design to look like, and they ruined it. I kept asking both of the ladies to shape my nails right and they told me "it's the same as the picture" and then one of the ladies had an attitude and was throwing my hand, being aggressive, and I paid $95 FOR THIS!!!! shouldn't have paid at all. I was so pissed off, i didn't want them doing the design or anything. I asked for glitter on my pinky at least and they put on some ugly glitter and i asked her to remove it, and i left after. read more
4 years ago
This dip manicure was done Wednesday afternoon and this photo is Friday morning of the same week. I keep my nails done l the time and they last 10 days minimum but usually 2 + weeks. I tried this new salon bc it was convenient for me but it was a mistake. I told them I didn't want gel, yet they did a gel topcoat on my dip manicure - which is $10 upcharge FYI. I paid $55 for my nails and $45 for my pedicure + $15 tip.... The other hand looks just as bad, I have 5 nails chipped in 2 days. RIDICULOUS!!! if all you need is a pedicure, they're ok. But I would recommend avoiding them for your nails AT ALL COSTS. I don't leave reviews but I am so disappointed in this manicure I felt the need to share. read more
7 years ago
As you can see in the photos, the shellac on my nails had a strange, bumpy texture. The shape of my nails were uneven + confusing. When I brought up concerns in the shop, she (the owner... I can't remember her name) acted like she didn't see what I was referring to. The vibe wasn't welcoming, and it seemed like they just wanted to get it over with. I called after getting home and noticing it even more. She said I could come in the next day during a specific time, and I told her I was going out of town. "Oh well. That's the only thing we can do. Something is wrong with your nails under the shellac that's why it did that." ...??? I've never heard that before, and I regularly get my nails done. I would've appreciated her just taking ownership. Two stars instead of one b/c my pedicure was nice. read more
7 years ago
This salon is very nice. They play soft piano music and everyone talks quietly. The inside is cozy, clean and comfortable. My manicurist, Nina, was very meticulous. She was also very sweet. Tiffany did my mom's nails and she was also very pleased. She seems to be the manager and speaks perfect English. Ordinarily, we don't "enjoy" getting our nails done... it's something akin a lady chore. That said, we had a lovely, relaxing afternoon here. Ignore the yelp naysayers and give this place a shot!! read more
7 years ago
I hate writing reviews like this. I had high hopes of this place as soon as I walked in- super clean, friendly staff and very nice looking. They had a huge selection of colored powders and polishes. I had two broken nails going in from a previous nail job from another place and everything was going great until my nail tech started trying to pop off the left over acrylic from my broken nails with a fresh nail tip that left both nail beds extremely sore which were later filed down even more with the drill bit. As she was filing away at the edges with a nail file to get the coffin shape, the file was repeatedly digging into my skin which left huge paper-cut like gashes on 3 of my fingers right by the nails (both pinkies and my ring finger-pictures attached). The buffing tool scraped up my cuticles and left every most fingers red and inflamed. My nail tech did acknowledge her mistakes and put some sort of solution on the cuts which I appreciated, but then proceeded to tell me that my fingers got cut because my nails were too wide. The only reason why i am not giving one star is because I absolutely love my set of nails, how the constant extreme burning sensation from the alcohols and chemicals going into my cuts made me uneasy the entire time. I did request some of the length taken off, but it was forgotten, and to avoid more irritation and filing I just left them as is without reminding her so the job could get done ASAP. UPDATE: it's been three days and I already have lifting on my right pinky and chipping on my left thumb :( Definitely will not be returning- not worth the $45 I paid read more
3 years ago
My favorite nail salon, friendly staff and great service, Dominique is the best and always has beautiful designs. read more
6 years ago
During covid this place is perfect, spaced out, clean, temp checks...I went to another place and it was so busy I had to walk out. Everyone is so nice, I loved my treatments, at another place they cut me twice while cutting my cuticles and did nothing, no apologies. This is my new spot to go to for my nails. They also have all the fun add ins, as well as kid pedi seats, so they join. read more
4 years ago
4 years ago
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7 years ago
New place hidden away just off San Felipe! Beautiful location, brand new everything and no rush! Just opened! read more
5 years ago
Not worth 65$$ AT ALL. I'd understand if I got a long set but a short set? Not worth your money, Don't recommend. read more
7 years ago
I really had high hopes for this place being that it is convenient to my home and office. This was honestly the worst salon experience in my 10 years living in the neighborhood. The good- Jenny was phenomenal. My pedicure turned out great and she was so sweet. She eventually came in to rescue the tragedy that became my sister's manicure. The terrible- This was part 2 of a spa day for my sister's birthday. We arrived at 2pm and did not walk out until nearly 5pm with my sister in tears and half of her manicure done. I sat down and Jenny knocked out an awesome pedicure within an hour. My sister was not so lucky. She grows very long nails naturally and the first thing her nail tech did was snip her nails down to prepare for a new full set. I could see my sister getting upset and I asked her why she chose to cut her nails. She said she didn't but was trying to put on a happy face for me being that I was covering the cost. She tried to make small talk with her tech but she was very rude. They were sitting in front of me and you could feel the awkwardness thick in the air. She was clearly not having a good day and I asked Jenny if she could step in to help. She quickly switched nail techs and stepped in to rescue what was left of my sister's nails. The other tech (she never gave her name) openly argued over being switched which just increased the tension in the room. I decided to get my eyebrows done while she was waiting. Huge mistake unless you have a talent for Sharpies. The girl who did my eyebrows was cold and clearly not happy to be there. I asked how she liked the location and she gave me a generic answer. I told her it was a great location but the gas station blocks a lot of people from being able to see it from the road. She said, "So you're saying we won't get any business then?" She dropped wax all over my eyelids but was gracious enough to roughly wipe it off smearing eyeliner down the side of my face. Her next talent was removing the second half of my eyebrow. At this time I ran up to my apartment for a sanity break and to replace my eyebrows. I came back about 20 minutes later to see my sister still in the chair. Jenny did a great job fixing her left hand however we had been there for hours and had a dinner reservation pending so she did not have the time to remove the epic tragedy on her right hand to start over again. At hour 3 it was time to go. I discretely showed the cashier my sister's hands explaining that I would need to pay for these to be fixed meaning that we should not be charged for this. She called two other people over before removing the charge. I paid and tipped for my services and left. You can see the difference in the pictures that the quality is miles apart. The right hand shows the nail polish leftover from her original manicure too. Please avoid this place at all costs! read more
My heart hurts writing this review as a Vietnamese American. I will forever try to support my culture and what we stand for but I cannot lie about my experience here. This is right below my friends apartment and it was grand opening with 30% off all services. I was leaving for Vegas the next day so I was kind of desperate. We walked in, super sweet ladies greeted us. We were conversing in Vietnamese as she's doing our nails. I got a full set and polish change on my toes. After my nail tech was "done" and moved me to get my toes painted. I was NOT happy with my right hand. I've posted pictures to show how awful my set was. My left hand was alright. I had no complaints. As for my right hand, if you didn't notice from the get go that my middle finger is extremely filed and shaped differently than the others and just the shapes in general are all off, then maybe this is the salon for you. I know a lot of girls have trouble speaking up when they don't like their nails but I didn't feel the need to hide my feelings. I told my nail tech I didn't like my nails at all and she offered to fix them. So you're probably wondering why 3 stars. Although she said she was gonna fix them, I was still upset how horrible my right hand looked. I kept staring at them and complaining to my friend how awful they looked. I didn't take her offer to fix them BECAUSE her way of fixing it was to FILE IT EVEN MORE & in my head I'm thinking - if you don't see that you've already filed enough . . ?? So no, I didn't allow her to fix it if she was just going to file it more. I was expecting her to offer to soak off that nail and redo it. I told her she filed it too much and I didn't want it to be any shorter than what it already was and that I would just fix it at home myself - which is exactly what I did. I filed both hands shorter so you can't really tell unless you're staring. I guess I get what I paid for with the 30% off. I will not be returning and I hope you guys have a better turnout than I did. My experience wasn't too bad which is why I resulted in 3 stars. read more
6 years ago
Jennifer is the best! She did such a great job on my manicure, I have sensitive skin and some technicians can be rough - she was perfect! Gentle and very nice :) my nails look great! read more
5 years ago
I decided to try this place out on a whim, and I was so happy that I did. The facility is super clean and looks like a princess paradise. Tiffany and Kim took the time to make sure my nails looked absolutely perfect and were super sweet and accommodating. I am picky about my nails, and sanctuary sets the bar extremely high. I highly recommend to anyone looking for a relaxing and professional Mani pedi! read more
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So I went in with a few of my cousins and my sister. They close at 7 and we had an appointment for 6. They were doing their nails and toes, but I just wanted my nails to be done. First I had a different lady and then they switched out and I ended up with an aggressive lady. She kept smacking my hands away whenever she was done with one and would hold my fingers aggressively and told me to relax constantly as if she wasn't grabbing my fingers aggressively. We didn't leave till 7:40 and I can tell she was rushing and just trying to get my nails done. Several of the other ladies kept looking at her work and even making faces as she was still finishing up. I didn't get what I asked for and even when I showed her the design..she messed it up and claimed it was because I didn't get the longer nails. I asked for almond shape and didn't even get that either. As soon as she messed up the design I just told her to do black tips. I was very upset with what I got...and to make it worse they charged me $80! Never going again! read more
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More info about Sanctuary Nail Spa
6363 San Felipe St
Ste 200C
Houston, TX 77057
Directions
(832) 962-7949
Call Now
Visit Website
https://sanctuarynailspahouston.com
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