I called and after telling David what was wrong (a complete dark screen) he told me what to do. It…read morewas a simple fix that resolved the issue. I value honesty and I will definitely call him for any laptop issues in the future because I can trust him.

My daughter's laptop wasn't working and she needed it for college. David went above and beyond (on…read morethe weekend) to fix her laptop. Very reasonably priced. I would trust them with any computer issues you have. You have a new customer!

We never asked for free service calls. We called you to tell you about a problem with the computer…read moreyou sold us, and wanted to get service call set up. But since you never called back as promised, how were we to know. You could at least have said that service wasn't included in the sale of your refurbished computer and we could have worked with you from there. But you NEVER RETURNED THE CALLS. And what does our lack of computer knowledge have to do with you not returning calls or informing us of your service call charges???

I highly recommend NetWiz for your network installation and solution needs. Joe and his team are…read moreprompt, smart, knowledgeable and competent.

Jonathan has proven over and over again he is the man for all your IT needs, he is attentive, and…read moredoesn't up sale you anything. He is honest and that is something that stood out to me. He fixed my issues within an hour, and he let me know if I had any other issues to let him know. He explained what he did to fix the issues and I understood what I needed to do moving forward. The value of his work is impeccable, and I would definitely recommend him to anyone I know! Keep it up Jonathan!

Jonathan was on time, resolved our computer issues quickly and was very personable. Highly…read morerecommend!

I dropped my laptop and sent it in and they fixed my banged-up laptop within a day! Im impressed…read moreabout the speed and quality of their repair!

This is around the corner from my house and what a blessing. We've been here a few times now and…read moreevery time and everyone we have served us has been amazing. They have always given us honest answers. They do both computers and phones here. Please come and support them.

Fantastic- WOW! I dropped my phone- Verizon couldn't do anything- Drove over to irepair- It was…read moreSunday and Lucy happened to be inside doing inventory. Lucy was gracious enough to open the door for us. Was able to repair my phone in 30 minutes! Fabulous service- Highly recommend.

Extremely poor communication and a complete waste of my time. (2 weeks for nothing)…read more I dropped off my water-damaged iPhone on a Monday. The employee at the front told me they would perform a free diagnostic, that it would take about one hour, and that they would call me with the results. Nobody called. I called the following day and spoke with another employee, whose name I believe was Xue. She told me the phone was a total loss and would cost more to repair than to replace. I asked whether they could at least recover my photos and files because they were not backed up to iCloud. She said yes, quoted me $150-$200, and told me it would take two to three days. Since this was Tuesday, I expected it to be completed by Friday. Again, nobody called. I called on Saturday, and the same guy who took my phone answered and told me the technician still needed to inspect the damage and that it would take another two to three days. This made no sense because I had already been told the phone had been diagnosed and that my data recovery would be completed by Friday. After receiving no updates the following week, I went to the store on Thursday to get my phone back and stop wasting my time. The guy then told me they were still performing diagnostics and that my phone's motherboard had been sent to their headquarters. He said I could take the phone without the motherboard if I did not want to wait. How was I supposed to recover my files without the motherboard when recovering my data was the entire reason I left the phone with them? I told him I wanted my phone returned complete and in the same condition in which I had given it to them. He promised it would be ready the following day before 3:00 p.m. I returned on Friday and finally picked it up. In the end, they kept my phone for two weeks, recovered none of my data, repeatedly failed to call me, and missed every deadline they gave me. Save yourself the frustration and take your device to another repair shop. This was a complete waste of two weeks.

My gaming laptop's cooling fans stopped working, and since I also use the machine for writing, I…read morecould not go long without it. The Computer Guys saved the day! They ordered the part and had it fixed in no time, and at a fair price! They are now my go-to for any computer repairs. And they also build custom PCs as well. Highly recommend these guys. Thanks Ed and Todd!

Ed at TCG - Great communication, excellent work and fair pricing! I accidentally shattered the side…read moretempered glass panel of my Wife's computer while cleaning it and sent millions of glass shards into the case, PSU, GPU, and fans. The turn around for cleaning and installing into a new case (customer provided) was like a day. The computers been running smoothly ever since.

I just started working with Mike and lisa, they are amazing and skilled. They clearly know what…read morethey are doing and satisfy the requirements of their clients

I have been working with IT Advantage for more than 2 years. Lisa and Michael are very profesional,…read moreknowledgeable, patient and they would follow up in details till resolving the matter. I would definitely recommend them for your company if you are looking for a professional team.

Highly recommend Kaddy's to help resolve those pesky PC issues that have been plaguing you for…read moreweeks or months. For awhile (months) my PC has been losing video while playing games or video chatting. I swapped out parts in and out and same issue was happening. Decided to take it in to have a professional diagnose the issue. Walked in. Technician was helping someone at the time and acknowledge me. We talked about the issue I was having and provided the servicing cost which I feel was fair (~$100). Gave me a 2-day estimate for servicing. After 2 days the technician gave me a call that my PC is ready to be picked up. At the store he gone over the issue (which is an incorrectly plugged in power supply wire which I completely overlooked). PC is running very smooth. No issue ever since taking my PC in. All software running with no issue. No more power issue. No more stress. Will not hesitate to come to Kaddy's for any future PC issues.

Very professional, fair and transparent pricing, and the work was completed promptly.read more

fixed the issue with my SSD, provided good value and fast turn around time. recommend this shop to…read morefriends

I never write reviews but my experience here is an exception. I HIGHLY recommend this place. I came…read morein with an issue of a zoom recording not downloading/converting because of limited disk space on my laptop. I was freaking out because it was a critical recording for school. I came in and the owner went above and beyond to help. It took some time but he was able to figure it out. I was extremely relieved and felt so at ease the issue was fixed. Don't hesitate. Every situation is different and there is never a guarantee there is a solution to the problem. But what I can tell you is that they will put in the effort to try and help you.

Michael repaired my iPhone 11and treated it as his own. I brought the phone to him in a not working…read morecondition...black screen. He repaired the logic board. And then proceded to help me recover my Apple account name and password. This enabled him to recover all information from a a backup file. He worked a full week, and the repair charge was considerably less than I expected.

The young man who helped me here is amazing…read more He repaired two Nintendo Switch Lites which each had a different mechanical failure, and he did so lightning fast, with OEM parts. He even made sure they were now less likely to overheat! He showed kindness and consideration throughout our interactions, and his pricing was more than fair. My highest recommendation; will refer anyone with tech needs here. This shop and its steward are exactly what I hoped to find for my repair needs - a capable, skilled *person* who cares, and is more than fair. Thank you so much!