We have been going to this place for along time. Lately since the move is changed and not for the better. Portions have gotten small... prices have gotten large. Last night we went I got a pulled pork sandwich with onion rings. Pulled pork portion was fine... onion rings well I got 3 total! For 10.00! The husband ordered brisket and Turkey with fries and beans. Plate came with 10 fries... coleslaw...2 pieces of brisket (old) and 2 pieces of hard smoked Turkey... for 14.00! We also had a dessert to split. Well everything was 36.00 not including a tip.... at a bbq joint that's too much! They dress in tshirts and shorts. It's not a higher end restaurant. read more

I ordered a 3 meat hobo, fried pickles, and a side of cornbread. The pickles and corn bread was my favorite. As far as the hobo goes my potato wasn't cooked enough for my liking and their Mac & cheese for sure tastes like it's frozen pre-made. Not impressed at all with that. However when I am back in town I will go back and give them a second try read more

First time trying The Rack Shack and we will be back. The Ribs were cooked perfect, meaty and tender. We tried a couple sides, BBQ Beans and Fries. They were also very good. Looking forward to trying a couple more the next time we visit. My Son tried the Cheese Curds as an appetizer. He liked them much as the Cheese Curds at the Fair. The staff was very helpful and nice. Staff and most quests wore protective masks, but Unfortunately, a few people were aloud to come in and order and wait for their food with no masks even with them, let alone wearing them. read more

The ribs were delicious. It was nice that they were cut into pieces, made them much easier to eat. The lady who took my order gave me a few different sauces because I didn't know which one to choose. Seemed a little expensive, but I don't order out for ribs very often. read more

I did a takeout order of ribs, slaw and potato salad. I really, really liked everything. The ribs were tender and juicy, the slaw was tasty and the potato salad had a nice zing to it. Everything was ready on time. I was able to pick it up and go. I also ordered a milk shake, which was prepared well, but it was not the best compliment to the rest of the flavors. My mistake. I will definitely be back!!! read more

Although I think this restaurant is way over priced, we decided to get a to go order on Mother's Day. I ordered our food online, the restaurant gave me a pick up time and ran my credit card. I go to pick it up abd there is a handwritten sign on the door saying " closing at 2:00 on Mothers Day. The Eagan store had nothing about this being their hours on their website. And no answer on the phone. While I sat in the parking lot deciding where to go, 7 other customers car to pick up their food-- same situation as mine. People were pissed. That is BAD business-- I went to Famous Dave's, paid less and had great food. I will not be going back to the Rack Share. read more

Stoped in for lunch and had the sandwich special, got beef brisket on onion bun with fries. I was greeted at the door by who I thought I may be the owner. Service was great things were explained very well. There are 8 bbq sauces to choose from and I don't like spicy and there were 4 that were in my spice level with is awesome. The brisket was chopped and I asked for lean brisket it was lean and had a really nice smoke flavor. Other reviews said the meat was dry, it was not dripping in fat or juice but it was plenty moist and flavorful. The bun was fresh the fries were skin on fresh looking tasting some crunchy some a little softer all around good hot fries. 2 bread and butter pickles were tasty as well. The restaurant itself was very clean and well-kept I was there after the lunchtime rush and all the tables have been cleared and taken care of there wasn't food on the floor or sticky spots there anything that you sometimes find in barbecue restaurants. read more

Rack Shack BBQ - Brisket sandwich - Barbeque Near Me - Eagan, Minnesota

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Ok at best. I got the brisket, it was so so. Not the best but not the worst I've had. The sides were my main issue. The mac and cheese was so disappointing. I knew right when they brought it to the table it was the kind that comes pre made and just tastes fake sadly. The corn bake was okay, halfway edible. But I couldn't eat the mac and cheese. Meat was okay. For the price, I was disappointed. Dang! read more

Nothing but love for this place, has smoked bones for dogs too!! Service is amazingly great!

This is one of my family's go to spots. The pulled pork is second to none. The Memphis sauce our favorite. The new location is beautiful. You can't go wrong with anything on the menu. read more

Failed to rectify incomplete order or even respond to the complaint. Only received 1 meat when ordered 3 meat-mix and match. Food was satisfactory, but a bit overpriced. read more

My favorite BBQ hands down! I stop here for pickup once a week (hate to admit, only because I should eat a little healthier ;). I get the brisket, smoked potatoes, and savanna heat for my BBQ sauce. My hubby tries different things. The hobo, brisket sammie, and the melts are some of his favorites. Friendly service, cooks are quick and accurate, and the brisket is my favorite! Thank you Rack Shack! read more

I can't believe I'm saying this, but this bbq joint has bland food. The sides were awful, all of them.

$30 for 4 ribs and sides are extra? And the ribs were not even baby back. They were St Louis cuts. Potato salad was tasteless. I will never order from this place again. Don't make my mistake. Stay away. read more

Awful I ordered the three meat combo chicken, pulled pork, and brisket with potato and bbq beans. Here's the run down the chicken was okay why it was shredded and not pieces was weird. The pulled pork was over cooked tough and cold. Brisket was super dry and over cooked I did the brisket pull on it which it failed. The bbq beans had every bean they could find those were under cooked and tough. The potato must have been several days old. read more

Dont even bother looking at the confusing menu.. Order HOBO with 2 meats, ask for pork and brisket.. and thank me later :) read more

Rack Shack BBQ - The HOBO with 2 meats! Portion size to satisfy the hungriest! - Barbeque Near Me - Eagan, Minnesota

Was a bit hesitant after reading reviews but this place rocked! We were visiting the MOA and searching for a smoked pork sandwich ( daughter's favorite), this place did NOT disappoint. Food & atmosphere both great. Portions sized large enough that we got lunch & dinner out of one stop. Multiple BBQ sauces and sides to choose from. Check this place out you won't be disappointed!!! read more

I called them today to inquire about catering an event we are doing and the person that answered was not professional with the way he answers the phone. Basically it's someone's cell number. I was asking questions regarding if they do set up like Famous Dave's catering and he didn't seem to understand what I was asking and was being argumentative and told me he was preparing for another event. He said that Dave was a good friend of his and that since I brought up Famous Dave's that I should call them to cater the event. Very unprofessional. I'm happy to be doing just that!! read more

HORRIBLE Customer Service I sent in a request for my sons graduation party via the catering quote page and never heard back from them. I then called them and talked directly to the catering manager and he told me to give him the information and he'd get back to me. This was on a Thursday. 5 days went by and nothing. I would not recommend to anyone planning a party or looking for a catering service. Try Mr. Pig Stuff in Shakopee or Famous Dave's Mike B. Eagan, MN. read more

My wife and I have been trying to find quality BBQ in the Twin Cities, and I would say this is the best we have found around here yet. The HOBO was a good way to try everything to see what you want for next time. The meat was NOT FATTY! Absolutely amazing for a barbecue place. We got the brisket and the pulled pork, and I would highly recommend both. The fixings were good, too, although I think next time I will get things separately. The only negative for me was the mac and cheese, which tasted like reheated kraft mac n cheese (permanently engrained in my 1990s childhood memories). read more

I'm posting a review for one purpose only. The Hobo. My goodness it's good. I had a meat platter (rib tips) and my fiancé had the hobo (with brisket). I wish we had gotten two hobos. All the sides are amazing in combination with the meat. The meat platter was good too (not amazing), but if I come here again (kinda far out of where I live), I'm definitely getting the hobo for sure. read more

Not impressed with the Rack Shack BBQ. My boyfriend ordered the pulled pork basket with potato salad and I ordered a rack of ribs with coleslaw. Less than 2 hours after we ate, my boyfriend threw up his entire meal. The next day, I had bad stomach indigestion. Not sure what the deal was but after that Rack Shack BBQ just doesn't sound appetizing. read more

I debated on 1 or 2 stars and I ultimately decided on 2. The pros: clearly laid out menu. I like that there aren't a million things to choose from. I also enjoyed the selection of sauces. Awesome sweet potato waffle fries. The cons: the meat is somewhat dry. The ribs are on the slimey side and "the hobo" is a heap of cheap ingredients and very little meat. The Mac and cheese is over cooked pasta with canned cheese that's extremely bland and under seasoned. I am giving them 2 stars because the potential is there, but it's just not good BBQ. Old southern BBQ in Edina is light years better. read more

This place was a disappointment. We have heard so many good things and feel like we just wasted our money. Ribs and Brisket were dry. Coleslaw and cornbread were bland. Baked beans were not good either. About the only thing I enjoyed were the pickles. I rarely ever leave bad reviews, but I was so overly disappointed in this place I felt I should warn others. Do yourself a favor and go to ZZQ instead. read more

Phenomenal food, very friendly and helpful staff, fast service, highly recommend!

I would absolutely give this place a NEGATIVE review if it was possible. A short woman with brown hair and a name tag: Owner was completely rude to me and my boyfriend when we were in there Saturday. She was texting while we were trying to order, she took a phone call in the middle of our order, was completely rude and dismissing of us. I've never had such poor customer service in my life. read more

I went at around 5 on a Sunday. Right away when we went to order they were out of ribs. We look for different things and then order. It takes awhile to get the food out and they didn't give us our shakes. Halfway through our meal I go up and ask the lady for our shakes. She then makes one but says they can't make vanilla for one of the shakes. The noise was rough on my more sensitive sister's ears as well and was generally crowded and not a good place to dine in. I won't return when there are places with better barbecue. read more

This place is terrible. The staff is poor. Two of our party - out of four - had burned waffle fries. Burned black, that is. The staff argued with us about the burned fries. Said the waffle fries being burned couldn't be helped. The meat serving in the "Sammie" was puny, three or four little slices of turkey. No mayo or lettuce. Two little slices of pickle. Ribs were good, though. The so-called Hobo was mostly potato and slaw, little meat. Piled together and unappetizing. The bill included a surprise: an eleven dollar tip on a sixty dollar bill, added on without our consent. Considering we were across the street from Doolittles, which is a class place with great food, this restaurant had better improve, or its a goner. read more

Ordered and paid for ribs here FIVE hours ahead of pickup time. When I arrived they said they had no ribs left and made no attempt to remedy the situation. DONT ORDER HERE OR YOU MIGHT NOT EAT read more

You get what you pay for? Not this time. My expensive visit to Rack Shack BBQ at 2141 Cliff Road left my wallet as empty as my stomach. (These pictures have not been altered nor has the food been tampered with. Any adjustment to the original presentation was an effect of the short car ride home) Long story short: It was Memorial Day. I had big BBQ plans. The rain had bigger plans. The internet tells me that Rack Shack has a new location and I'm all over it. The new building looks great...then I quickly discover how they're paying for it. Let's break this down, the entree on the left is my $29.99 3-meat combo. Supposedly feeds 3 people. Use your own judgement, what 3 people do you know, on Memorial Day is satisfied with that. Aside from the portion size is the presentation. Can I at least have my animals in separate containers? A short ride home with a few curves and I don't know if I'm eating chicken, beef, pork or a combination of all three (Borken?) The second entree is my $20 rib combo...meh. I'm not going to be petty, but it came with a thumbprint of macaroni and cheese on the entree box that nobody bothered to wipe off because who doesn't want to be handed food in a box that looks like someone used as a napkin? All in all I spent a total of $63.18 for the amount of food that would sustain 2 hungry guys on A holiday as opposed to the 4-6 they say it should feed. Money wasn't the issue, value was. As you can see I still left an almost $10 tip for carry out service. Again, the new location is amazing. The staff, the equipment, and the facilities were above par...but if you have to rip off customers just to pay for it all, please do us all a favor and get back to your humble roots. - PS I set up a Yelp account specifically for this review...it ate at me until I couldn't take it any longer. Fix it! read more

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Poor service, long wait, high prices, dirty bathrooms. Not one person looked like they even wanted to be there. Old woman at the counter scowled at me on my way through the door. read more

Just had the most horrible service. All 3 of us ordered pulled pork sandwiches. 2 of us got the right thing one got a brisket by mistake. No apologies she just swiped the plate angrily off the table and returned with what I'm sure was pulled chicken. The sandwich looked nothing like the others. She pretty much just dropped it on the table and when we asked if this was chicken she said no. Poor attitude no customer service at all. What a shame. If she worked for me I woulda sent her home. Many other people coulda done a much better job. And the food was not that great read more

I am a big BBQ fan. I ordered online and waited 50 minutes when it said 10-35. Turns out they said even if you order online, they don't start your order till you show up.. then what's the point of pickup? Pretty disrespectful of my time. Ribs were good. I would avoid the corn. It's awful. It's not cheesy or have any bread on it like the pic on Yelp shows. It's just creamed corn (from a can?) I might give them a second chance and avoid the sides if I am looking to dine in. I mostly do pickup though. read more

Best brisket I've ever eaten by far. I always get 1 pound of brisket on Texas toast and it melts in your mouth. another great idea is to order A whole brisket for holidays or parties much better than dried out turkey mom makes sorry mom read more

This place was once great. When they were in their original location the food was legit, the staff friendly, the service fast and the prices fair. Since they've moved, I simply can't recommend this place anymore. Yes, the food is still great, but everything else has gone downhill. It's BBQ. As someone who knows Texas, Memphis and Carolina BBQ, while there are differences in style/flavor, there's one common traint - it's fast. This is not fast. 30 minutes for BBQ? Oh, that's right they were uder-staffed. They were never under-staffed in the old location. I might be able to overlook that, if not for the horribly rude woman who takes your order. OK, I'll even grant you rude. But, who brings their toddler in to work and then spends the whole time preoccupied with a toddler instead of making sure the line moves quickly? From what I observed it was not only rude it was unsafe and unsanitary. My advice is to pass. read more

Elliott and his team catered my wedding this past weekend. They did an AMAZING job, and are really nice people! They did appetizers, the main meal, and fruit for dessert. The food was SO GOOD!!! I highly recommend them if you are looking for a company to cater your event! read more

Unbelievable!! I never leave reviews. However, we had rack shack cater our grad party and people can't stop talking about the food! I highly recommend and they will be my new go to place for any event I need food! Thank you so much rack shack for the wonderful food and taking care of everything!!! read more

First time here and definitely our last. The food took over twenty five minutes and came out at staggered times so that our party of four didn't eat together. Making matters worse, everyone (and there were several) who came in after us were served before us. For 50$ for two people you could eat just about anywhere else and have a better experience. We noticed something was off when all of the staff behind the counter was looking perplexed, standing around and basically doing everything except prepare food. I could honestly see the wait if the food was good but it wasn't. Our meet was cold, the mac and cheese was mushy and tasted like it was in a crock pot all day and the Cole slaw was completely over peppered and awful. When we got our food it came with a half hearted apology from staff. Just avoid this place, you will be disappointed. read more

Always a great meal and a must stop when we are in the metro area. By far the best BBQ I have ever had.

The cashier Amber was the sweetest & was very good with her customer service, The cook made our food delicious. We will defiantly be back :)