A shout out to Larry the Pool Guy in Fayetteville Ga…read more Trey, with Larry the Pool Guy maintenance & repair service, performed an excellent job changing the sand and replacing a damaged lateral in my pool sand filter. Larry and Trey made sure the job was complete and addressed all additional issues (minor leaks at the top of sand filter collar and bottom drain cap). They both were friendly, polite, professional and informative. Larry (the owner) answered all my questions and concerns pertaining to current and future pool care. Their pool store is awesome too! Alison and Kenzie go above and beyond to assist me to balance my pool water. Kenzie helped me dilute high CYA in the pool. I have saved money on pool chemicals since I changed my pool company store to Larry the Pool Guy. If you're looking for a great swimming pool service and store then call them. As pool owner for 8 years I highly recommend them.

From the owner: We are a family and veteran owned business in Fayetteville, Georgia! We started as a pool service…read moreand maintenance company and as business grew, the opportunity to open a retail store was presented and so we took the ‘plunge’ and opened Larry The Pool Guy Pool Store!! New for 2024 opening up our new liner installs to new customers so give us a call for a free quote! We are adding Hot Tubs in our retail store too!!

Fast response to our request for a quote, and responsiveness to questions was excellent, made…read morearrangements for on site consultation and very open to our project and asked the right questions and provided feedback and suggestions. Although we did not contract services for current project which was more clean up vs design, we will most definitely reach out to Angel and Team for future projects for design and landscaping talent. A+ for Customer Service!

From the owner: We are experts in Pool & Landscape design. We have created stunning outdoor living spaces for…read moreyears, from design to construction. We have the knowledge and availability to bring your dreams When clients choose our landscape design and construction services, they're selecting a team dedicated to transforming visions into stunning realities. Our commitment to excellence, attention to detail, and personalized approach set us apart. With a proven track record of delivering innovative and sustainable landscapes, we prioritize client satisfaction, ensuring each project reflects their unique style and preferences. Trust us to elevate your outdoor space with expertise, creativity, and a passion for creating environments that truly stand out.

Scott is very thorough and professional. He's always willing to answer any questions that I may…read morehave.

Another great pool cleaning by Shane at Premier Pool Service Atlanta South! Shane does an excellent…read morejob of keeping my pool crystal clear. I appreciate his hard work and kind attitude! Thank you!

Had a pump motor issue. Our go to pool pals are Brown's in Dallas. Today I called them up to…read moreprice a new motor and Ethan in repairs is the absolute most professional and helpful customer service person I have encountered in a VERY long time! Not only did he explain what I needed, he offered to explain and assist if I needed anything while replacing the new motor. We decided we would just go ahead and pay the fee to have him replace the parts that are a little touchy; however, he was so accommodating and helped me learn the process right away. We also went ahead and purchased a replacement lateral assembly and sand so I could service the filter as well. I will never use another pool company solely based on the above and beyond attitude of Ethan today. We are so appreciative as we get to spend our last few weeks with our grandson swimming in the pool before he moves to Hawaii with his service parents.

Omg will yall please answer the phones?!?!? It took over a month for me to get in touch with yall…read moreand now im looking for services again and still not answering!!! Im amazed at how poor the customer service is. Very nice people when they do answer but the communication is horrific. This is the reason i switched to other companies for repairs/renovations and services. Missing out on a lot of money becuase ive talked to a lot of other people who have experienced the same issues with the same company. Its a simple fix that the owner continuously ignores.

Run far away! I would rate zero if I could! After spending nearly $100k on a pool that took more…read morethan a year to deliver, they have continued to provide horrible customer service. Owners do not have any business savvy and clearly are robbing Peter to pay Paul. On multiple occasions I was told they can't send a crew until we make a payment...construction draws were paid in advance! 18 months after pool delivery my coping popped up (Whiten can't explain why or how) but they sent a mason to repair who completely cracked my glass tiles. No apology, no offer to accept responsibility or make it right. As a matter of fact the owners wife said I was unpleasant and accused me of not buying chemicals from them. WTF? This is what they considered to be a job well done. Seriously, the WORST!

I didn't actually have any work done by this company ( and I never will) but I have seen how the…read moreolder lady treats people. I went into the store because Whiten Pools had been a customer of mine (but no longer). I walked in and noticed an older lady yelling at a customer. My colleague and stood about 10-12 feet away chatting (in a normal tone) about some work I needed done to my pool and my interest in speaking with Whiten Pools to help. Once the lady was done yelling at the customer, we approached and were immediately told that we were talking too loud and "Goodbye." She was yelling at that lady when we entered the store. Well, I was interested in possibly getting a new liner for our pool and also seeing about converting to Salt. Unfortunately, we are not going to give our business to Whiten Pools because of the absolute disrespect the "older lady" showed. Do yourself a favor and go down the street to Elite Pools and work with "good, nice" people..

We have had our pool for about 15/20 years and have worked with Brown's Pools for that whole time…read more This year, when Brown's opened the pool, we had massive issues. I think some of the issues was the fact we were the last stop of the day and the crew didn't care...but nonetheless...we called asking for service, help, even just a call back and NOTHING. We have tried for weeks, and it is definitely pool weather now. Still no response, no help. After all these yeas of loyalty, it is really disappointing to see a once trusted provider fail us so completely. Don't trust these people...at all.

Best pool company in the state! Sandy Garber was so helpful and knowledgeable in the chemistry of…read moremy daughter's pool. I really needed a professional for this pool challenge, if I owned a pool store I would try to steal her away. Best customer service in the nation! Recommend Brown's Pools second to none to anyone and everyone. Best of the best!

Let me start by say this is One of the worst company ever did service with them for about a month…read moreevery stop was horrible " general manager " of the company had no idea what he was doing overall save your time and money

This business advertises that they offer repair services, but they refused our repair job because…read morewe would not agree to recurring pool cleaning services with them. Nowhere on their website do they say that utilizing their repair techs is dependent on paying additional fees for ongoing service tech appointments. Dishonest business practice. They should be up front about this limitation. I spent hours back and forth waiting to connect with them when I could have been connecting with a company willing to do the job.