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    Services - CJE Pools

    Pool maintenance

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    3 months ago

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    ASP - America's Swimming Pool Company - text screenshot

    ASP - America's Swimming Pool Company

    (3 reviews)

    Dishonest owner Colby Parker won't finish the job as agreed despite being paid in full... (before…read morethey reply with telling me it wasn't part of our agreement like they did on the google review which is now edited to reflect the same too, I'm adding a screenshot of the text with the owner that confirms they indeed knew it was..) They gladly accepted my full payment but didn't finish the agreed job. It was agreed they would re-cover my pool after it was cleared, and Colby Parker knew this, but they left it open to the elements knowing I left the state and would not be there... It's been months. Colby Parker (owner of the franchise) was very fast to respond to my texts when he was sending quotes and getting paid, but has yet to reply in 2+ months about his team not re-covering my pool. I only heard back from him AFTER I placed a negative review and filled a BBB complaint.. His response was to state we didn't discuss re covering, but I posted the text chat that proves we did, as well, we most certainly did as I was VERY DETAILED in asking for the pool to be uncovered, then cleaned, then re-covered as I was moving and the house would be vacant.. Just a bad person doing bad business. He won't send his team to finish the job I paid him $1000.00 dollars for in full .. If you make the mistake of trusting him, please don't pay the second half of your bill until you know the job is finished. Colby will gladly rip you off and play stupid.

    We have been dealing with this franchise Fayetteville/McDonough) for 10 months for a job that said…read morethe job would take 2 weeks.  The pool was finally getting filled, when we saw that the pool was surfaced with the wrong color (color was stated in contract).  Once the pool hit the level of the lights, water was leaking (badly) into the garage.  We desperately tried to get in touch with someone to bring a pump to lower the level of the pool.  No one came and I was out in the cold pool bailing buckets of water to save my house.  I can not get anyone on the phone or text to reply, EVER!  The franchise was sold at the end of 2021, but I still can not get the job complete.  If you are a potential customer, find someone else.

    CJE Pools - poolcleaners - Updated May 2026

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