Highly recommend! I can't say enough good things about working with Water Wizard Pool Services. From day one, their professionalism, consistency, and genuine kindness have stood out in every interaction. It's rare to find a company that not only does great work but also treats you with such care and respect. Working with Marcela and Eber is always a pleasure, they are responsive, reliable, and incredibly knowledgeable. They take the time to explain what they're doing, always show up when they say they will, and leave everything spotless. I never have to worry about a thing with them on the job. read more

Waterwizard goes above and beyond to service and take care of their clients. Their work is thorough and they always make it look pristine, I'm amazed at how they always know exactly what my pool needs. Everytime I have interacted with their team they have been professional, friendly and attentive to any concerns I have. I cannot speak highly enough about the company. Thank you! read more

Water Wizard pool services are awesome!! They do a fantastic job for us with weekly maintenance of our pool & always go above and beyond when needed. They made our pool go from very green to sparkling clean after some recent storms in our area. I highly recommend this company. Their technicians are prompt & professional and they are a great value as well. read more

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6 days and $350+ in chemicals later, I am still working to remove the algae from my pool. WaterWizard returned to "fix" the situation on Friday evening. During their return visit they became aggressive and defensive, and continued to find ways to blame me for all of the issues. They even went so far as to accuse me of conspiring with the previous homeowners to write another unfavorable review under a false account. At that point I was so uncomfortable I just wanted them to leave. The pool looked just as bad if not worse the next day. I had my pool water tested at Leslie's Sandy Springs in the morning (ironically, this was at the suggestion of water wizard) and based on the test results and photos, Leslie's confirmed that I do in fact have yellow / green algae. They also assured me that algae does not suddenly pop up overnight without having been introduced to the pool by an outside source. You can even see in my review history how nice my pool looked just a week prior to Water Wizard showing up. If they had just admitted fault and fixed the situation, I would have been completely understanding. Instead, it's been nothing but denial, excuses, and pointing the finger at me. Not only was my Labor Day weekend ruined from having to deal with this, but I'm out $500+ from the whole ordeal. read more

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I just bought my new home. It's been vacant for a couple of months. And Water Wizard was able to come out the same week and get my pool and hot tub up to speed! read more

Water Wizard "serviced" my pool yesterday, which included skimming the pool with dirty tools, and breaking the tools we had on hand. Within hours of their service, the pool turned green with an obvious algae problem. When we reached out to Water Wizard regarding the issue, they told us that (a), we had to drain the pool, (b), there was no way the algae came from them (despite the pool being completely clear before they showed up), and (c) the pool turning green is a natural reaction to cleaning the pool, as it kicks up algae and debris. Total scum, avoid these company at all costs. Our Labor Day weekend plans are now ruined because of Water Wizard's lazy attempt to clean our pool and ensuing damage. read more

Really disappointed in the service provided. We had bi-weekly routine cleaning for our pool with them and repeatedly had to ask for water chemical results (which seemed to have been made up because we would be home the whole time and didn't see them using any type of testing), at times I even tested the water after they left myself and it did not match to what they were saying or it was completely out of balance. Sometimes they would come really late in the evenings where it would get dark outside and they'd continue skimming the surface in the dark or have to return the next day. The pump basket was not emptied out pretty much every time. And they could not get our pool equipment valves to be correctly positioned so that we wouldnt have all the water from our spa draining out or at times none of the drains or filtration to work for days causing a bunch of debris to pile up. They failed to add the necessary chemicals and ultimately we ended up with algae in our pool which cost us quite a bit of $ to remove and fix ourselves. Would not recommend- plus the girl seemed to have some type of attitude and snarky response to anything said to her that would push blame away onto something else, including us. read more

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We hired them for opening our pool, and we were planning to have them to service our pool. After paying them over 1000 dollars later for opening the pool, we decided not to have them for servicing our pool due to cost concerns (potential extras not included in the original quotes/estimates). After paying 375 for removing pool cover and initial cleaning, we were told they would charge 100 dollar an hour for deep cleaning. We got a little concerned that they would not give us a cost number, instead just an hourly rate. So when they showed up again and saw our pool again, we asked how long it would take. On the spot then, we were given an estimate of 2-3 hours, most likely two hours. Bottom line was that we ended up paying like 500 in addition for something that was supposed to be most likely 200 or 200-300. They brought a pump to do the cleaning, but it did not work (later they claimed that one of our outlets was not working, while on the spot we tested with IPhone charger confirming it's working. And we had additional outlets outside or inside our house that were also working). Then they used our own pump and skimmer to suck the bottom of the pool, which resulted in clogging at least one of our skimmers. As a result, more time was charged to us. Upon finishing, we asked if we could get a slight relief due to something not caused by us. Instead, the owner started blaming us for "faulty" outlets, and she got rather angry over the phone. I could now completely sympathize with one of the reviewers' earlier comment on how issues were blamed on customers when things went awry. Given the above experience, we are afraid of having them to service our pool due to unforeseen issues, that may not be our fault, yet resulting in much more costs to us. read more

Unresponsive and stopped coming without notice in the middle of pool season. Would not recommend.

Amazing service!! I would def recommend! They were prompt to reply and my pool looks great!

They're punctual, knowledgeable, friendly & reliable. Communication is always fast & accurate. We needed quotes for different things as our sand filter in new home was giving out and they were able to find the best prices for the equipment and even guide us in deciding whether or not to switch to salt water and how we would go about it. Trustworthy hardworking people! read more

Waterwizard was able to come same-day to drain my pool after a terrible storm in the Atlanta area which resulted in mud being washed into our pool due to runoff from our neighbor. I was worried the pool surface would be stained from Georgia's red clay so they dispatched a team to come immediately as an emergency job. These guys are responsive, fast, honest and reliable. Thanks guys! read more

WaterWizard Pool Services - Our pool after the storm on 9/8/21 - Pool & Hot Tub Service Near Me

I recently purchased a new home that had a pool on the property. I have never had a pool or maintained but was excited to have. I contacted Waterwizards and connected right away with the owner who went out of her way to explain the process of maintaining and actually was able to come out to my home the next day where the staff was extremely knowledgeable and kind explaining what they were doing and teaching me how to maintain along with there weekly cleaning services. I was extremely impressed with not only the price, but the professionalism and timeliness If you are looking for Allstar service and great pricing. Call them today!!! read more

WaterWizard installed a new Jandy filter for me. The customer service was very good and the technician did a solid job with the installation. Prices are much better than other pool companies. I was very pleased overall with the service and job done. read more

I'm giving Water Wizard a 4-star review, without having used them. They were quick to respond, and honest enough to say they can't help me right now due to lack of capacity. I appreciate the honest, quick response. read more

They were the only pool company to respond and came when they said they would, etc. very easy to deal with!

I recommended WaterWizard to some friends who needed their pool to be serviced. Glad they did a great job. I kept some happy friends.

The service was impeccable! From My interaction with Marcela on the phone to the efficiency from Roberto in and out, they replaced my water pump so fast, it is the company to call! Problem solvers! I am recommending their service to all my friends! Thank you so much! read more

Water wizard did a great job of taking our green algae pool to crystal clear. They even diagnosed some issues that our last pool company failed to inform us of make the appropriate replacements. Contracting a reliable company to do business with has been a pain for the past couple of years so we are very happy to have found water wizard. They have been extremely responsive and transparent. We look forward to having them continue maintaining the health of our pool from here on out. read more

If you are thinking of hiring them, don't. On the positive side, they come out right away, and you might be tempted to use them. But the good pool services are all booked up. After 20 yrs of pool ownership, I never had someone tell me to drain the pool because it had algae. Completely incompetent and off-the-wall advice. read more

Water Wizard Pools definitely have the MAGIC TOUCH when it comes to keeping your pool looking beautiful , clean and free of algae and debris. I had been dealing with a yucky green pool off and on for almost two years! My home warranty company sent 4-5 pool companies out to our home to do " Green to Clean " services but we would always end right back up with a cloudy blue pool the next day. It still wasn't swim friendly and we had lost all hope that we'd ever have a crystal blue pool again. Water Wizard came in on a Green to Clean request as well , but this time was totally different. They didn't just put chemicals in our pool and leave us with a cloudy mess to deal with they found the problem and fixed it!!! Im delighted to report our pool has been restored to its former glory. No more staring at a swamp in our backyard. It's beautiful, crystal blue water and my family and I can enjoy our pool again!!!! Thanks Water Wizard !!! read more

Since my first meeting with Marcela I have been impressed with her responsiveness and the quality of the pool cleaning service. Marcela is friendly and professional, always responds in a timely manner and is knowledgeable about pool maintenance. Roberto clearly takes pride in his work and when he is done the area is clean and the water sparkling! I highly recommend Water Wizard Pool Services. I don't think you will be disappointed! read more

Very friendly really knowledgeable!!!! Thank you guys!!!!! highly recommend to my friends and neighbors!!!

one of the best pool service companies in Atlanta. Timely, reliable, communicative and effective. they were quick to support us even during non Business hours when we needed immediate assistance. Marcella and the team had our pools looking pristinely clear and have supported us for not one but two rental properties that require regular maintenance and support. read more