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    WaterWizard Pool Services

    3.9 (23 reviews)
    Closed 9:00 am - 5:00 pm
    Updated over 3 months ago

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    Response time

    10 hours

    Response rate

    100%

    Services - WaterWizard Pool Services

    Pool chemical testing and balancing

    Pool cleaning

    Pool draining

    6 More Services

    Pool installation

    Pool maintenance

    Pool remodeling

    Pool repair

    Pool skimming

    Pool winterization

    WaterWizard Pool Services Photos

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    Recommended Reviews - WaterWizard Pool Services

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    They are still claiming this isn't algae. I've been working every day since they left to get it out.
    Kate R.

    6 days and $350+ in chemicals later, I am still working to remove the algae from my pool. WaterWizard returned to "fix" the situation on Friday evening. During their return visit they became aggressive and defensive, and continued to find ways to blame me for all of the issues. They even went so far as to accuse me of conspiring with the previous homeowners to write another unfavorable review under a false account. At that point I was so uncomfortable I just wanted them to leave. The pool looked just as bad if not worse the next day. I had my pool water tested at Leslie's Sandy Springs in the morning (ironically, this was at the suggestion of water wizard) and based on the test results and photos, Leslie's confirmed that I do in fact have yellow / green algae. They also assured me that algae does not suddenly pop up overnight without having been introduced to the pool by an outside source. You can even see in my review history how nice my pool looked just a week prior to Water Wizard showing up. If they had just admitted fault and fixed the situation, I would have been completely understanding. Instead, it's been nothing but denial, excuses, and pointing the finger at me. Not only was my Labor Day weekend ruined from having to deal with this, but I'm out $500+ from the whole ordeal.

    Algae x3
    Laura N.

    Really disappointed in the service provided. We had bi-weekly routine cleaning for our pool with them and repeatedly had to ask for water chemical results (which seemed to have been made up because we would be home the whole time and didn't see them using any type of testing), at times I even tested the water after they left myself and it did not match to what they were saying or it was completely out of balance. Sometimes they would come really late in the evenings where it would get dark outside and they'd continue skimming the surface in the dark or have to return the next day. The pump basket was not emptied out pretty much every time. And they could not get our pool equipment valves to be correctly positioned so that we wouldnt have all the water from our spa draining out or at times none of the drains or filtration to work for days causing a bunch of debris to pile up. They failed to add the necessary chemicals and ultimately we ended up with algae in our pool which cost us quite a bit of $ to remove and fix ourselves. Would not recommend- plus the girl seemed to have some type of attitude and snarky response to anything said to her that would push blame away onto something else, including us.

    Our pool after the storm on 9/8/21

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    1 year ago

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    2 years ago

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    5 years ago

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    Marcela M.

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    2 years ago

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    Marcela M.

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    5 years ago

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    4 years ago

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    Marcela M.

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    3 years ago

    Unresponsive and stopped coming without notice in the middle of pool season. Would not recommend.

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    Marcela M.

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    6 years ago

    Amazing service!! I would def recommend! They were prompt to reply and my pool looks great!

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    5 years ago

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    4 years ago

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    5 years ago

    They were the only pool company to respond and came when they said they would, etc. very easy to deal with!

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    5 years ago

    I recommended WaterWizard to some friends who needed their pool to be serviced. Glad they did a great job. I kept some happy friends.

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    4 years ago

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    5 years ago

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    Marcela M.

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    5 years ago

    Very friendly really knowledgeable!!!! Thank you guys!!!!! highly recommend to my friends and neighbors!!!

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    Ask the Community - WaterWizard Pool Services

    Hi there! I have one of those Coleman portable hot tubs. I would love to find someone who can clean it. Is that something you guys do? We live in ZIP Code 30307.

    Hi Beth! We do not service hot tubs at this time. Thank you for your question!

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    Review Highlights - WaterWizard Pool Services

    I can't say enough good things about working with Water Wizard Pool Services.

    Mentioned in 4 reviews

    Read more highlights

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    Milton Pools

    Milton Pools

    5.0
    (5 reviews)

    Milton Pools, John, a Gentleman that stands by his word. Goes above and beyond. From an initial…read moreenquiry he tended a near emergency with a calm reassuring approach. A genuine old fashioned local based company who leave the customers feeling like friends. Genuinely wants to help. A rarity today. Looking forward to securing their services. Had an issue with spa among other pool concerns, John addressed it with his wealth of knowledge of our system and applications and fixed other areas that most companies ignore. Would recommend to anyone in the Milton/Alpharetta area and beyond. Thanks again John Fantastic stuff

    Our pool's pump wouldn't prime and our pool was getting greener by the minute. My wife found…read moreMilton Pools thru a Yelp search this morning and had a very positive discussion with John, who indicated he'd be out to our home by the following day. Later this afternoon, he called to ask if he could come by and, within an hour, he'd not only fixed our issue but he explained the mechanics of it and did some very inexpensive pre-emptive work to avoid future issues with a couple small gaskets. Thinking it was past time to change the sand in our filter, my wife had also asked him to come prepared to do that, as well. However, after checking our flow rate he told us he feels good that our sand doesn't yet need to be replaced - saving us $300, likely for another year or two. In short, John was friendly, helpful, prompt, dependable, very reasonably priced and honest. He took a stressful situation for us and turned it into an enjoyable service experience, and we have now found our permanent pool professional.

    WaterWizard Pool Services - poolservice - Updated June 2026

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