Out of all of the ones I called, Benjamin was able to fix the problem that others couldn't fix…read more This guy is honest about his work and worth the money. He did not let us down. I highly recommend his work.

Special thanks to Ben for coming out to chat with us on short notice - Ben was professional,…read moreresponsive, and very honest. He was respectful of my time and showed up on time. I would highly recommend Ben for all of your pool and spa needs.

Everything was great. He cleaned my pool and brought my water back from Green to Blue. I would…read morerecommend him highly.

Worst Pool Contractor ever. Completely abandoned project. Terrible communication and left home…read moreowners to deal with the situation. Legal action had to be taken. Avoid at all cost, have been reported to the better business bureau and city of Atlanta

Hello my fellow House Women, in charge of redesign of the Family backyard…read more This is my 2nd build in 5yrs, Husband is corporate. So, that means whatever we do to any of the homes we live in needs to be appealing to the next homeowner. Because we move often. Randell is Amazing! So, he was not my first pick. But when I got my quote back for my first pick and it was $5,000 over and we haven't even started! That's a No-No! Randell stuck with me throu every part of budget. Ladies when your husband gives you a budget and someone comes back immediately over that's the wrong person. Come to Ocean Blue give him your budget, show him your backyard and he will work amazing things for you! This time, I'm actually still in contact with the POOL builder. It was that comfortable Thank you Randell E Holt 2019

Thank you very much for the team making a beautiful pool.read more

Once we officially made the decision to build a pool in our backyard, the real work began! The…read morebiggest and most important question was "Who could we trust to take on such a large and expensive project?" We had never had a pool installed, and we had heard horror stories from neighbors and friends of their personal pool installation experiences, some of which were still partially completed after 3 years. After interviewing a couple of companies, narrowing down the selection, and then speaking with their past clients, we decided to move forward with Creative PoolScape. From the day that we signed the contract to just under two months later, our dream of a tropical oasis in our backyard was complete. You read that correctly - it took seven weeks for them to complete our pool!! Talk about record time. We even encountered a week or two of endless rain and they still were able to move quickly and meet their estimated timeline. The communication and support we received from each person on the team was EXCELLENT! Chris Horton, the owner, was knowledgeable and easy to work with. He took our vision and created 3D renderings, bringing the project to life. The Project Manager, Steven Ginn, was our daily go-to contact. He answered our endless list of questions with thorough explanations and created clear timelines regarding next steps. His communication was top notch - days, evenings, and even weekends. He was ALWAYS available to assist. When the project was nearly completed, we had the unfortunate luck of a monsoon- type storm that resulted in a muddy, cloudy pool. Steven and team raced to action as soon as we notified them, as they didn't want the new pool to suffer any damage. They resolved the issue very quickly and took measures to ensure that it wouldn't happen again. They reacted as if it was their pool being muddied, not just "some customer." The rush to action racing across town to help, standing in the pouring rain to resolve the issue, and following up daily demonstrated their professionalism, commitment to our well being, and true ownership of the entire project. 10 out of 10 services, definitely recommend! No need to look any further.

Our pool contractor ghosted us after getting the majority of our money and left us with a job less…read morethan half completed. Chris Horton and the Creative PoolScape team took on the job of completing my project. They haven't completed my job yet, but they are doing an amazing job so far. They are extremely responsive and have been working non stop. Chris has been understanding of our situation and has given us the best deal possible. I'll update you when the pool is finished. So far I'm very happy.

Allen Pool and especially pool cleaning tech 'Chimichanga' are the best. I have lived in the same…read morehouse for 21 years and have gone through a few companies as many pool companies are unreliable and even in they start well they slack off in time. Chimichanga is a nice guy and goes above in cleaning / servicing the pool. Cliff and Allen pool tech management have always helped maintain and repair pool. Thank you.

In response to Cliff. You did NOTHING to resolve the issue of the poor job your personnel did in…read moreclosing the pool fall 2021. When pool was opened water was black. In thirty years with this pool we have never seen anything like black water at opening. Your response was to hang up. By the way the fact you have a org chart on your website that only shows you as president speaks volumes about you and your telling me that Allen opens 400 pools annually is suspect. Also you leave Will repeat advice to potential customer, find a better, customer focused company Cliff fails to mention he billed us $900 for opening the pool.

After waiting 2 weeks for my hot tub repair, the tech never showed and they never tried to contact…read moreme. I even confirmed the appointment a few days before because I forgot the time of the appt. I wasted a vacation day for that. I called them the following week and they rescheduled saying it was a scheduling error. No worries, they do send some folks to fix my hot tub a couple days later. But, instead of replacing the broken part, they decided to try to caulk it instead. 10 minutes later, they're on their way. I followed their instructions and kept the hot tub off 2 days to allow time for the caulk to dry. However, after 2 days, the heater was leaking the same amount of water as before. It wasn't a bad leak and I totally understand why they tried caulk but at least give me a credit if the jerry-rig doesn't work. $135 / hour is a lot of money for effectively nothing. After noticing the leak wasn't fixed, I called back to get an estimate for the actual repair. It has been weeks and they have never gotten back to me and they have never offered a credit for their bad advice and workmanship. If you're willing to pay $135 for nothing, please feel free to give them a call.

This is my new favorite business, these folks are great. Knowledgeable, friendly and responsive -…read morefilling an unfortunate void in the industry. They have been instrumental in working with Hayward for me, as an authorized rep. If they were closer (I live in Cumming) I would use them for anything service-related, in a heartbeat.

Shawn and Andrew have been doing an outstanding job keeping our pool in top-top shape for about…read morethree years. The biweekly visits are just the right frequency. Their service costs are reasonable, and I am very appreciative that Samhain just came out to do leak detection. For $59.50 he located some skimmer leaks and sealed them. The seal seems to be doing the trick. The last pool leak company was very expensive - about $600, so I am beyond thrilled. Thank you Shawn and Andrew!

Great service. Best pool closing experience. Shawn is great to work with. Definitely will keep long…read moreterm contact.

We were recently looking for a pool cleaning service to do weekly service on our pool. After a…read morecouple of OH NO experiences, we found Darryl at Top Tier Pools. He is responsive, prompt and thorough. He did such an amazing job without "overdoing" it. He is just all business; comes in, tells you what you need and takes care of it. He is at the higher end for weekly service cost, but well worth it. His repair rates and part costs are very reasonable. I highly recommend that you hire him for your pool service needs.