Need to drain water from my new Hot Tub and call for instructions and product to use which was the…read moreHot Tub System Flush and instructions to remove head rest and filter run motor on high for half hour.. then drain wipe clean replace with clean filter and balance water... Eaze Pezy

This company use to be wonderful but has gone downhill. I went online and filled out a service…read morerequest and never received a response. A few days later I called and nobody answered. I called the following day and again nobody answered so I left a message for them to call back and guess what. No return call. I called again and finally spoke with someone that informed me it would be $199.00 to come out to my home. Once they got here they would give me a quote. The $199 doesn't get deducted it's what they charge just to come to your home.I purchased my Hot Springs hot tub 20+ years ago and have never been charged for them to come out to my house. Something has changed at this place. They use to be a Hot Springs dealer only but appears no longer. If you purchase anything from them beware of these fees they started charging.

Special thanks to Ben for coming out to chat with us on short notice - Ben was professional,…read moreresponsive, and very honest. He was respectful of my time and showed up on time. I would highly recommend Ben for all of your pool and spa needs.

Out of all of the ones I called, Benjamin was able to fix the problem that others couldn't fix…read more This guy is honest about his work and worth the money. He did not let us down. I highly recommend his work.

We have been happy with our service with this company. In an industry that has lots of turnover…read morewith pool cleaners, everyone has been great and they don't leave the company but get promoted. Brian is our current pool cleaner and he is outstanding and very courteous.

The quick response was a huge relief! Out of all the other options they were the quiclest to…read morerespond! Brad was great stopping at our home on his way home! The only problem I had was the confusing pricing after the work was done.

Just came from a horrible experience with another pool company and Neil went out of his way to try…read moreto step in and help. He is now in the process of cleaning up their mess. He truly went above and beyond to try to help me. He has a new loyal customer.

Neil truly transformed my pool! It went from being laden with leaves and black mold to crystal…read moreclear. Neil communicates effectively and does a wonderful job with my pool.

Great service. Ultimate professional service. They corrected every issue I had and performed…read moreupgrades.

STAY AWAY FROM THESE LIARS AND CROOKS! Emiliano is unreliable and unprofessional. I paid him to…read moreinstall an update filter as he said mine was dying out, so upon his advice I decided to move forward since I figured he knows better. However it's been almost a month now and he STOLE my money and never completed the filter installation and other items he promised me as part of the service. Now he's avoiding my calls and messages after multiple attempts to reach out to him or Pazos. STAY AWAY FROM THESE THIEVES! Absolutely would NEVER recommend using Pazos or trusting them for anything. And if you or anyone you know uses them now, TELL THEM TO STAY AWAY BEFORE THIS HAPPENS TO THEM TOO

Chris was great, very knowledgeable and professional. Answered the phone set up a service call,…read morefixed the problem with the Hot tub and I am a satisfied customer, will recommend to others.

From the owner: 20 yrs experience in field read more

Highly recommend! I…read morecan't say enough good things about working with Water Wizard Pool Services. From day one, their professionalism, consistency, and genuine kindness have stood out in every interaction. It's rare to find a company that not only does great work but also treats you with such care and respect. Working with Marcela and Eber is always a pleasure, they are responsive, reliable, and incredibly knowledgeable. They take the time to explain what they're doing, always show up when they say they will, and leave everything spotless. I never have to worry about a thing with them on the job.

Waterwizard goes above and beyond to service and take care of their clients. Their work is thorough…read moreand they always make it look pristine, I'm amazed at how they always know exactly what my pool needs. Everytime I have interacted with their team they have been professional, friendly and attentive to any concerns I have. I cannot speak highly enough about the company. Thank you!

Great service. Best pool closing experience. Shawn is great to work with. Definitely will keep long…read moreterm contact.

Shawn and Andrew have been doing an outstanding job keeping our pool in top-top shape for about…read morethree years. The biweekly visits are just the right frequency. Their service costs are reasonable, and I am very appreciative that Samhain just came out to do leak detection. For $59.50 he located some skimmer leaks and sealed them. The seal seems to be doing the trick. The last pool leak company was very expensive - about $600, so I am beyond thrilled. Thank you Shawn and Andrew!