It does not get better than Josh and his team…read more First was delivery. His team was impeccable at delivery and setup. They explained everything's I wrongly decided to get electrical done elsewhere, nothing would heat up. Josh (the owner) drove up personally and within ten minutes diagnosed that the breaker was blown. He then took his time to drive out and buy me a new breaker, install everything and test all the systems He walked me thru it all and checked for leaks and ensured all the settings were good. Trust this team with all your hot tubs and electrical setup. Incredible 10/10

Hands down the BEST customer service!!! Landon was very helpful from the start until the day my tub…read morewas delivered! Not to mention the BEST prices in the state of Georgia!! If you're in the market for a Hot tub, do yourself a favor and call these guys!! You won't be disappointed!!

Great spa and excellent customer service. I loved the experience and I will definitely be back.read more

We walked into Georgia Spa "just looking" and walked out with an order for a Hot Springs 2-person…read morehot tub. No pressure sales just good informative customer service. Can't wait for delivery and installation so we can begin spa living.

We had a wonderful experience with Nickell, our sales pro at the Buford location. She was terrific…read morewith communication before our appointment and spent several hours with us showing us all the benefits and comparisons of almost every tub in the showroom. She even arranged for an impromptu wet test for the tub we chose. Management bent over backwards to meet our requests to finalize a deal. Post sale support started the next day as we plan for the final delivery of our tub. We couldn't be happier with the whole experience.

After Georgia Spa bought Spa and Deck Creations in Blairsville GA, it has been nothing but poor…read moreservice, raised prices, and very poor businesses practices. I had a leak in my hot tube, called for service to locate the leak. Charged $260 for the service call. Service man found heater leak and gave me an estimate of $465 to install new heater and it would have to be ordered. When I called to get it ordered, the price went up to over $1000 dollars. I bought the heater on line for $365 and installed it myself. What a ripoff, never do business with them again.

Be careful when dealing with this company! Never pay in full till your tub is installed. And never…read morebelieve anything they tell you!

I wanted a hot tub repaired ...They wanted me to send an approval with my card # before they even…read morecame and looked at the problem . This is a scam company .

Lusk built my pool in 2006. I can't complain about their professionalism during that building…read moreprocess. The pool and the apron have held up well. Great work! Even though I do most of my own maintenance, they have always been good to help test my water and help me keep the water balanced. At any rate, I believe they are the best in the business in our area.

I've been a Lusk customer for about 4 years, for new pool owner education, maintenance, annual…read moreopenings and closing, water testing. I'm sad to write this review. In December I asked them to schedule the install a salt water system...I didn't get other estimates bc I trusted Lusk and their service department. Strangely, it took me about 3 weeks to finalize a date (after I signed a contract) because Miranda, who handles this, never returned emails or voice messages, was available to take a call, or was in the office when I stopped by. I finally insisted on speaking with someone else, and scheduled the conversion for my pool opening date, which they recommended. Had it been another company I would have bailed based on lack of responsiveness. I called on the scheduled date to get an arrival window and was told the salt water was happening the next week, another communication issue. Bc the water level in my pool was low, they couldn't fully open pool that day but said they would do it when they converted the pool in one week. The next week, I called about 9:30am on the day of the conversion to inquire about arrival window and was told they weren't working that day due to potential rain...just another communication issue. I had to wait til they heard from Miranda for a reschedule date but requested they at least finish the opening quickly. One day later I was called and told they may be able to install salt generator at the end of the week, but I would need to give them a 50% deposit. I was extremely puzzled, especially considering I reached out many times, by email and phone, in December asking if there was anything they needed from me beyond the signed contract. I told them to forget the saltwater, just finish the opening (which I was charged for the first day, before it was completed). They did come out two days later to open and did a very subpar job. They never vacuumed the debris from my pool, just skimmed and swept it to the deep end. I spent about three days backwashing constantly bc of the debris. Had to run my pool bot about 4 times a day, emptying the basket after 30 minutes bc it was filled with debris...couldn't even climb the walls bc it was so full. After a little research I discovered Miranda is the new co-owner of Lusk, along with her husband. Maybe it's just taking them a minute to figure out how to run a business, and I do hope they figure it out bc this business used to be a gem. Until that happens, beware.

I've been using Tropic Isle the last 4 years and I really feel they are absolutely amazing! We will…read morenever use anyone else! Bravo to this team for outstanding customer service, beautiful, fast work! Very grateful and appreciative! Sincerely, Christina Werner

From the owner: Weekly Cleanings, Openings and Closings, Construction and Renovations, Resurfacing and Repairs,…read moreEquipment and Parts, Loop- Loc Covers

I called this company to vacuum and clean my pool! They never cleared up my pool, it was still…read moregreen and not clear water in it! Each time I talked to people at this pool service, they kept making me buy more and more products from their store, it came to over a thousand dollars! I finally gave up and went to another pool service and they fixed my pool the same day! Be Leary of this company, they take your money, but don't fix your pool properly!

What an incredible and honest group of people! Their customer service is excellent! It's hard to…read morefind an honest company that is actually looking out for their customers first and not their own wallet.