Open on Sundays but wellWorth the drive if you want kind and educated pool advice. The manager took…read morehis time with each person, testing water and recommending treatments, without pushing sales. -- And they are open on Sundays!!

Went today and James was working and he was so busy but yet so helpful to everybody who walked in!!!read more

Bought a pool table and holiday interfered with delivery but Shane took care of it and I am very…read moresatisfied

I am highly disappointed in the service I received here. I purchased a hot tub with a warranty and…read moreneeded a replacement part. A technician came to my house and I was told that the part was ordered. Six months later, I still didn't have the part. Eventually I had to get my attorney involved because I was completely left in the dark. Once my attorney got in contact with the store, they finally informed me that they no longer carry the brand of my hot tub. In all that time no one at the store let me know what was going on. Instead of offering any assistance I received a very hostile letter from Pamela Hester the Senior Managing Partner. Considering the issue with the part resulted from a lack of communication from the store, I felt that this was very rude and unnecessary. Do not purchase anything from here. They are unhelpful and make no effort to accommodate their customers.

DO NOT USE THIS COMPANY!!!! I called Harvey to get a pool…read morecover. He and his dad came out and measured my pool. He gave me a quote of $3500.00 He stated he needed the money upfront because I have a custom L-shape pool. After 11 months I haven't received a cover, nor my money back! SCAMMERS!

THEY WILL TAKE YOUR MONEY. We asked and payed Leo for a green to clean and to begin pool services…read more He came the next day didn't really do much of anything other than test the chemicals and pour a little bit of shock in and then I never heard from again. When I did finaly get ahold of him and ask for my money back he told me he had spent the money we had given him on another project of his and was unable to pay me back the money he took. Never heard from him again after that. Very immature owner, poorly managed and unprofessional.

Need to drain water from my new Hot Tub and call for instructions and product to use which was the…read moreHot Tub System Flush and instructions to remove head rest and filter run motor on high for half hour.. then drain wipe clean replace with clean filter and balance water... Eaze Pezy

This company use to be wonderful but has gone downhill. I went online and filled out a service…read morerequest and never received a response. A few days later I called and nobody answered. I called the following day and again nobody answered so I left a message for them to call back and guess what. No return call. I called again and finally spoke with someone that informed me it would be $199.00 to come out to my home. Once they got here they would give me a quote. The $199 doesn't get deducted it's what they charge just to come to your home.I purchased my Hot Springs hot tub 20+ years ago and have never been charged for them to come out to my house. Something has changed at this place. They use to be a Hot Springs dealer only but appears no longer. If you purchase anything from them beware of these fees they started charging.

The Tallman family and their Ops guys Zane and Wayne, took good care of us with both the…read moredesign/install of our pool, spa and water feature, but also with occasional maintenance needs that have come up over the last few years. Customer service is at the heart of Eddie's business and we're glad we went with them as fiberglass requires a lot less care and has an amazing warranty compared to our prior experience with gunite pools, while costing less than a gunite pool when all is said and done. We will be using them on our next home for sure.

We love Tallman! Great job from the start to the finish. It was Worth the wait. Get on their books…read morenow. Everyone at Tallman worked hard to make sure they made us happy. Over and above! We love our pool. Do it today. It is so worth it.

My experience with Nikell was outstanding. She is incredibly knowledgeable and helpful. The spas…read moreand their new technology is incredible and Nikell took the time to show me everything that I needed to know in a clear way. I highly recommend stopping by to see her and feel completely unrushed while understanding exactly what you are purchasing.

After Georgia Spa bought Spa and Deck Creations in Blairsville GA, it has been nothing but poor…read moreservice, raised prices, and very poor businesses practices. I had a leak in my hot tube, called for service to locate the leak. Charged $260 for the service call. Service man found heater leak and gave me an estimate of $465 to install new heater and it would have to be ordered. When I called to get it ordered, the price went up to over $1000 dollars. I bought the heater on line for $365 and installed it myself. What a ripoff, never do business with them again.

Hilltop seems to be a responsible company and the owner takes ownership of their projects…read more Communication and due diligence need improvement. We still need to complete landscaping before we can close our permit. At this point, if you are assessing Hilltop, I think it's safe to consider them. Write down the names and contacts that the people you are dealing with. It gets confusing over time. For example our Project Manager sent us some initial kick off emails and answered a few questions but after that we are dealing with different people to resolve our issues. The Project Manager was not part of our issue resolution. Some of the people we dealt with early on in the process e.g. permitting you will ended up dealing with them again, later part of the process. 8/8 Update: Salt Cell installed. Hilltop sent someone in pretty quick (same day) after we reported the issue. They also sent another trainer few days later per our request to show us the salt cell operations and cleaned out our filter (pretty dirty from the additional pavers work that had to be done). Failed Electrical because fence repair was not done (no one told us that this has to be done before scheduling electrical inspection). Hilltop took responsibility and resent inspector few days after we had fence work done. Passed inspection once the fence was done. 7/29 Update: We were told we are ready for Pool School so we scheduled it. Turn out there was no salt cell installed. This was not communicated to us ahead of time until the Pool Technician is at our house. Frustrating nevertheless. 6/28 Update: Hilltop sent Pavers subcontractor back a couple of times to repair our pavers. Work was completed to our satisfaction. The time loss of course is not recoverable but our priority is quality. ----- Before 6/28 - The design team did a good job working with us meeting our impervious restriction. I am appreciative of that. The installation of our in ground pool started on March 11th. Payments have been made in full but project is still not done as of today, July 8th. Pavers were installed beautifully the first time but we were told that they had to be removed for bonding inspection. Pavers redo has been a nightmare. Unleveled pavers, sharp and broken edges, poor quality overall. We expected better from Hilltop. We reported the issues to the company and were told they will redo pavers and get this right. Came home from vacation, expecting a nice rework. Unfortunately, we were once again disappointed because they were not redone at all - even though we were told it was while we were away. Due diligence and communication have been poor. Today, we once again reported the issues to the owner of the company and project supervisor. I will update review and let you know if the company follow through with a redo and takes care of things like the owner said they would the last time. Here are some pictures after the company said the pavers were redone and "looks" great.

Hilltop pools and spas installed our pool and made the process much easier than I could have…read moreimagined! Communication was great, and if I ever had any questions/problems - Robert was there to save the day!

Best pool shop and pool service around! Have used them for many years to open, close, and keep up…read moreour pool and hot tub.

We have been customers of Debbie, Boscoe and Jason for 40 years or more. They are personable ,…read moresavvy professionals who know their business. Just as important, you can take their word to the bank. A trait that is in short supply these days.

A shout out to Larry the Pool Guy in Fayetteville Ga…read more Trey, with Larry the Pool Guy maintenance & repair service, performed an excellent job changing the sand and replacing a damaged lateral in my pool sand filter. Larry and Trey made sure the job was complete and addressed all additional issues (minor leaks at the top of sand filter collar and bottom drain cap). They both were friendly, polite, professional and informative. Larry (the owner) answered all my questions and concerns pertaining to current and future pool care. Their pool store is awesome too! Alison and Kenzie go above and beyond to assist me to balance my pool water. Kenzie helped me dilute high CYA in the pool. I have saved money on pool chemicals since I changed my pool company store to Larry the Pool Guy. If you're looking for a great swimming pool service and store then call them. As pool owner for 8 years I highly recommend them.

From the owner: We are a family and veteran owned business in Fayetteville, Georgia! We started as a pool service…read moreand maintenance company and as business grew, the opportunity to open a retail store was presented and so we took the ‘plunge’ and opened Larry The Pool Guy Pool Store!! New for 2024 opening up our new liner installs to new customers so give us a call for a free quote! We are adding Hot Tubs in our retail store too!!