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Hilltop Pools And Spas

2.9 (15 reviews)
Closed • 9:00 am - 5:00 pm

Services - Hilltop Pools And Spas

Pool installation

Pool maintenance

Pool remodeling

Hilltop Pools And Spas Pool & Hot Tub Service Photos

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Hilltop Pools masterpiece.
Offer D.

I felt the need to leave my review regarding my experience with Hilltop pools and its CEO Matt Miller. I contacted Hilltop Pools about 8 months ago regarding building a pool. Matt Miller came to my house and we both discussed my vision. Two weeks later Matt sent me a 3 D video rendering of what has come to be a master piece and shockingly was spot on. Matt is an visionary he made some incredible suggestions that took my pool over the top, but before I continue my review I must explain that I vetted out several pool companies before I decided to pull the trigger with Hilltop. The main reason I went with Hilltop was due to Matt and his honesty regarding expectation, pricing and time frame. The 1 star reviews I have read are Plain BS, Matt and his team have given me their personal numbers and respond immediately. People that have left low reviews obviously didn't give them a chance to respond and correct what ever issues that will arise with such complex pool systems. Lets put it like this, they build a full infinity pool with a waterfall and the stone work by their contract Tony provided was unreal. Guys, 8 months of working with Matt and Shane the Forman was a joy and a phenomenal experience. Dont get me wrong THERE IS NO FUN IN 8 MONTHS OF CONSTRUCTION, but these guys made it painless with their professional handling of my pool. All the emails, questions, to do lists and confrence calls I requested and consumed them with were met with positive feedback and were all answered by Matt personally or there office manager Trina who is amazing. They are not the cheapest pool company by any means, because they provide quality work and more important assurance that they will get the project done and done perfect. Remember people, they have to fight through weather elements which some times cause major delays but they are on point honest and OMG do they do some amazing work. My pool is SICK that's a real good thing. Lol They really killed it in all aspects. Let me give you an example. My pool is all around Infinity, their stone guys did an amazing job with the ledger, floor work and retaining walls (I went all out). When they were done it really looked incredible, Shane showed up took a pic and sent it to Matt for his review. Matt looks at the pic and tells Shane he isn't happy with the results. Shane calls me up and explains to me that after Matt saw the pic of the finish ledgers and tiles he was unpleased and wanted to let me know that they would be correcting it to make it perfect as promised. Ok, let me explain! When Shane called I told him WOW that the pool was looking amazing and I had no complaints and notice nothing wrong. Shane proceed to explain that Matt in the pic notices that the ledgers were about 2inch higher then the tile and it was not a true infinity as he promised which was unacceptable. Matt made his team fix the issue to make it a true infinity and did it in one day with a crew of 12 of his guys. I DIDNT NOTICE IT GUYS. They didnt have to say a word I was happy, but it showed me how honorable and honest Matt Miller and his team are which really impressed me. I would recommend them highly and my business partner after seeing the results and how happy I was through the process Decided to hire Hilltops as well and should be swimming in his pool by next year. If anyone wants pictures of their master piece please let me know I would be more then happy to share the pics and my experience. I really want to thank Matt, Shane, Trina and the Hilltop Pook team for giving me the dream pool that me and my family will enjoy for many years. Very high respect for this company and it's people.

Joanna M.

Our pool was completed about 6 weeks ago. We absolutely love it! Everything looks like we imagined it and all project was done in timely manner. The whole crew was very professional from beginning to the end! All I can say we would definitely use this company again! Great experience with Hilltop Pools and Spas !

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