Alex was very professional from the start of communication going forward and if the opportunity to…read moreuse his company comes to fruition again, we will definitely reach out.

I was extremely disappointed with Alex and Trimelogic. My small cottage remodel began in the end of…read moreAugust 2025 and was due to be finished in 4 to 6 weeks. By the end of March 2026, it had not been completed, and I fired Alex and his crew and got another group to finish the work. Much of what was done on my screened-in porch had to be removed or corrected. None of the supporting post were plumb, overhead supports were not level, and the sanded plywood that was installed as a ceiling for my carport was attached with trim nails. Needless to say, the ceiling did not stay in place. As for the inside of my cottage, architectural plans were not followed and rooms were not built to the specified size. I have wall switches that do not activate anything. The plumbing of the sink underneath the kitchen and bath have such long hoses so that the space is hardly usable for storage. The LVP flooring has cracked and needs to be repaired in two rooms. The overall lack of communication and sometimes showing up to work caused tremendous hardship on me. Because the project was not finished by the projected date, I had to live with my daughter for six months, and reschedule delivery of appliances. I found Alex to be overtly pleasant, but he did not listen to my concerns, built things the way he wanted to do them in spite of the architectural drawings, and provided many many excuses for why he did not show up on time. For example, he didn't work on one particular day and when I texted him to ask, why, he said they weren't coming because he didn't like the look of the sky. Although there were clouds, it never rained at the job site. Another issue of concern is that Alex did not get a to do the . As a contractor, I was under the impression he took care of all of the for the remodel and addition of the porch. My new crew had just begun working when a code enforcer drove up and said that all Work had to stop. The office had received an anonymous phone call saying that I was doing construction without proper permits. My new contractor took care of this problem that very day. I find it extremely odd that anyone could see what was going on at my house since I am surrounded by trees, and there's no way to see my house as cars drive-by. How would anybody know that a permit had not been granted when I didn't even know that?

I reached out to Jaco Contracting a couple of days after Hurricane Helene damaged the roof on our…read morehome. I had a response from them in hours to get someone to come out and look at our roof. A couple of days later Jaco sent Miguel Martinez out to look at our roof. He also tarped the roof for us in a spot that had allowed water to leak into the house, damaging the living room ceiling. The estimate was free. Miguel was an absolute godsend through the entire process, letting us know how to proceed with each step. Miguel came back when our insurance adjuster surveyed our roof. He was a great help in working with the adjustor to ensure all the damage was noted. Three hours later our insurance company said they would replace the entire roof and repair our living room ceiling that was also damaged. Jaco had a crew replace our roof within a couple of weeks, taking a single day to do so. A couple of weeks later another crew repaired our ceiling. That only took an hour and a half. Please note, Jaco wanted to do the work all in one day, but we had to shuffle our dogs in and out of the house. They were very understanding of that, too. "No problem." The work was outstanding. So was the customer service. I can't recommend them enough. Hope you get Miguel assigned to your project.

scammers from hell got them to come do a partial on the side of my house that got hit by a tree…read morethey put shingles on it but thats about it shingles are loose hell the wood under it is loose they left gaps where the side of the house meets the roof and cant install flashing to save thier life said we werent gonna pay and they threatend us the rep was ben something worst experience in my life. Augusta GA