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    Proline Installations

    5.0 (2 reviews)

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    Sweet Southern Pools

    Sweet Southern Pools

    (4 reviews)

    Review of SWEET SOUTHERN POOL:…read more ****DO NOT USE THIS COMPANY**** I had a bad experience with this company I hired for the installation of the Liner, the steps, and the sand filter for my pool. From the start, the Liner was not installed correctly and hasn't been in place, even though the company has come three or four times to try to fix it. However, the problem persists, and every time I contact them, they give me excuses like waiting for warmer weather to work. Now they tell me I need to fill the pool with water for them to come check it, but I can't do that because the work they did is of poor quality and not properly done. I'm very frustrated, as I paid a significant amount to renovate my pool, and I'm still dealing with the same unresolved issue. I've sent multiple emails, and every time they respond with promises of a solution that never come through. The lack of honesty and the quality of the work have left me with no choice but to find another company to fix the problem and take legal action to get reimbursed for the repair costs. I would recommend not hiring their services if you're looking for an efficient and honest solution. ****DO NOT USE THIS COMPANY****

    Sweet Southern Pools came to the rescue after several other companies failed to identify the cause…read moreof our leak. Dan and his team went above and beyond to repair it. They did everything from the detection, to the skimmer line replacement, cement and liner. We can't say enough about how knowledgeable they are and the service this company provides.

    Hilltop Pools And Spas - Pool

    Hilltop Pools And Spas

    (15 reviews)

    Hilltop seems to be a responsible company and the owner takes ownership of their projects…read more Communication and due diligence need improvement. We still need to complete landscaping before we can close our permit. At this point, if you are assessing Hilltop, I think it's safe to consider them. Write down the names and contacts that the people you are dealing with. It gets confusing over time. For example our Project Manager sent us some initial kick off emails and answered a few questions but after that we are dealing with different people to resolve our issues. The Project Manager was not part of our issue resolution. Some of the people we dealt with early on in the process e.g. permitting you will ended up dealing with them again, later part of the process. 8/8 Update: Salt Cell installed. Hilltop sent someone in pretty quick (same day) after we reported the issue. They also sent another trainer few days later per our request to show us the salt cell operations and cleaned out our filter (pretty dirty from the additional pavers work that had to be done). Failed Electrical because fence repair was not done (no one told us that this has to be done before scheduling electrical inspection). Hilltop took responsibility and resent inspector few days after we had fence work done. Passed inspection once the fence was done. 7/29 Update: We were told we are ready for Pool School so we scheduled it. Turn out there was no salt cell installed. This was not communicated to us ahead of time until the Pool Technician is at our house. Frustrating nevertheless. 6/28 Update: Hilltop sent Pavers subcontractor back a couple of times to repair our pavers. Work was completed to our satisfaction. The time loss of course is not recoverable but our priority is quality. ----- Before 6/28 - The design team did a good job working with us meeting our impervious restriction. I am appreciative of that. The installation of our in ground pool started on March 11th. Payments have been made in full but project is still not done as of today, July 8th. Pavers were installed beautifully the first time but we were told that they had to be removed for bonding inspection. Pavers redo has been a nightmare. Unleveled pavers, sharp and broken edges, poor quality overall. We expected better from Hilltop. We reported the issues to the company and were told they will redo pavers and get this right. Came home from vacation, expecting a nice rework. Unfortunately, we were once again disappointed because they were not redone at all - even though we were told it was while we were away. Due diligence and communication have been poor. Today, we once again reported the issues to the owner of the company and project supervisor. I will update review and let you know if the company follow through with a redo and takes care of things like the owner said they would the last time. Here are some pictures after the company said the pavers were redone and "looks" great.

    Hilltop pools and spas installed our pool and made the process much easier than I could have…read moreimagined! Communication was great, and if I ever had any questions/problems - Robert was there to save the day!

    Proline Installations - poolservice - Updated May 2026

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