Thank you to this team for the service they have provided to me with my package being delivered…read morethere and yes I did receive it with out any problem like others who are saying to not get it delivered to this location. Also, I got my phone screen fixed here, and their prices are reasonable. Thank you for your customer service guys!

if i could give this place a negative star, i will. so this…read morecafe / phone repair shop / UPS pick up point lost my package by giving it away not me not even authorize by me. They told me someone has a copy of my id (which i think its pure lie) - why will you release a package to an anonymous person without an ID like a real Identification - the reason why you are a UPS pick up point is that the package should be safe in that pick up point and it is your responsibility to check every documents they will show you if its legit or not. Now i am having a hard time proving apple.com and ups that it is not me who picked up the package were in literally the guy who i spoke with, told me he hand it over to a girl with a copy of my id in her phone?! like what?! cant you comprehend what you just said? HE GAVE AWAY MY PACKAGE TO SOMEONE WHO HE SAID HAS AN ID IN HER PHONE. LET ME REPEAT THAT "IN HER PHONE". sketchy that the day after the incident they closed the shop after telling me i can get a copy of the video about the incident. now he telling me to just talk to ups and ups will take care of me. dont send your package here i just lost a 1700$ worth of phone here and my friend lost a package here too like a year ago. this place is a big fraud. PS the guy keep on changing statements too about the incident and told us that the owner will be there this saturday and now monday. If you are truthful and sincere about this matter you will work with your customer and dont prolong this stressful situation for both parties. Big Big Fraud dont do your business here.

Very good professional service in pleasant atmosphere. great place to ship packages and letters…read more Helen

Very oriented business place with international services ! DOMINIKA helped me with sending my…read morepackages to Europe. Very fast, knowledgeable, professional and super helpful from the start. I will recommend and definitely use their services in the future ! Thank You Dominika and DOMA office.

I'm writing this review on behalf of a close friend who had a very serious and stressful experience…read morewith this location. He shipped personal items (used clothes and personal belongings only), but the agent incorrectly declared the contents with completely false information and inflated values that did not belong to him (hundreds of clothing items and even unrelated goods). Because of this negligence, the shipment was: Misrouted internationally Delayed for over 2 months Subjected to excessive customs duties and investigations My friend had to visit this location over 50 times trying to fix the issue. Despite this, the staff initially refused to correct their mistakes and showed unprofessional and disrespectful behavior. The situation caused significant financial loss and extreme stress, affecting not only him but also his family overseas. Only after major escalation and confirmation from DHL abroad was the issue partially corrected -- clearly proving the error originated from this agent. The case has been formally escalated to multiple parties, including the Illinois Attorney General's Office, DHL offices in Florida, and DHL offices in Germany. All supporting documents and evidence have been submitted for official review. Additionally, there were serious concerns about inappropriate and potentially discriminatory remarks related to religious identity, which raises further questions about the professionalism and conduct of this location. This is not a small mistake. This is serious negligence that caused real damage. I strongly advise anyone to be extremely careful when dealing with this location.

These people stole over $300 from me and are refusing to engage with U-Haul over getting it…read moreretuned. I returned me rental and the person working said I was all checked in and good to go. They then charge me saying I drove hundreds of miles and had the truck for multiple more hours. This did not happen and I provided pictures to proof of the day, time, location and mileage of when I returned the truck. The managers here have refused to look at those pictures so I'm taking it here. Give me my money back and I'll take down my reviews.

Son unos irresponsables y unos ladrones, envié una caja para Cali, Colombia y no la entregaron. Me…read moresolicitaron $25 dólares más ique para nacionalizar la caja en la DIAN y se los robaron también, la caja no fue entregada y no quieren responder, ni siquiera reconocer el monto asegurado. TENGAN CUIDADO, ES MEJOR USAR EL CORREO POSTAL, AL MENOS ELLOS DEVUELVEN LA CAJA.

These people are overpriced. The girls are friendly enough. They never answer the phone and their…read moreoperating hours are not constant.

SO sorry to see that it has closed. THE nicest owner. Wishing you all the best, Ron…read more Betty

This place has been under my nose forever! It wasn't until recently that I came across it. I hate…read moremaking trips to the post office because it's not always convenient and I don't like to deal with the lines. At Pack Wrap and Send, there is rarely a line, you get top notch customer service and they can literally do anything the post office can do. I have bought postage stamps here, sent out mail that must be certified, sent my husbands wallet to him overnight. Like I said, they can do it all! They also have almost any kind of packing/office supply item you may need to send your parcel or letter out, which adds to the convenience. What a gem Pack Wrap and Send is!

Been using the Chicago Lockbox mail receiving company for about little over four years the service…read moreis great the people are friendly and helpful. The price of the mailboxes are reasonable. I love this place.

They couldn't be nicer or more accommodating. They go above and beyond to help you get your…read morepackages off. Much appreciated!