They have shredding $1 a lb atttww. You give it to them, they put it in locked box and shredded on…read moresite.

Called to solve an issue with an online shipping setup I planned to drop off there. The woman on…read morethe line just mumbled what the site should do, not what my problem actually was. When I tried to clarify, she hung up on me. Southport or Pulaski are far more helpful and will get my business.

Came to this UPS today with a prepaid envelope. I used one of the kiosk and it was quick. There was…read morea staff helping a customer at the counter. Fairly small unit but it works.

Love using this UPS store for sending and receiving packages and my printing needs. Danny and his…read morestaff are always ready to help whenever I walk in. Don't hesitate to use them for shipping or printing needs!

I had the best experience with this UPS location yesterday. The staff could not have been kinder…read moreand more helpful which I really appreciated! 10/10 recommend this location.

I rely on UPS Stores, and FedEx, a lot--mainly for printing and dropping off packages--and this…read moreLincoln Ave location has become my go‑to. The staff is always on top of things. They recently moved here from Southport, and the new space is brighter, easier to navigate, and just feels better run.Even with the relocation, I still choose this store over others because the service is consistently excellent. It's worth the extra time to come here. PS: Used them for my passport photo, bonus!

The space is clean and well stocked with boxes, printers, and computers, making it possible to…read moreaccomplish a lot of tasks. I've visited here to mail packages as well as use the printing services. Because I'm able to access the printers without help from the employees, I can usually get out of there pretty quickly. The biggest downside is that on more than one occasion the printer has been out of ink. Where it gets tricky is when you have to mail a package and interact with the employees, because the team has zero motivation to be quick or efficient. If you're able to get there when there isn't a line, you might have a chance to get out of there quicker, but otherwise just know they will be taking their TIME. To end on a positive note, there is a parking garage - yay!

HORRIBLE experience. Took a large package to be returned with a prepaid label and the store…read morewouldn't accept the package because of a battery. They had me call a number to schedule a pickup. Will not be using this store

AMAZING service from Chris! So happy I decided to print here, easy and simple process. Would rather…read morespend my money printing here then anywhere else!

Give my man Chris a raise. I walked in gave him my name for my print pickup, then handed me my…read morepapers in the smoothest way I've ever seen. Bro was aura farming.

I worked with Joe and Al during my relocation from Chicago to Cleveland. I was in a top floor unit…read morein a three floor walk up, and they did an excellent job conducting a move with two people that was really a job for three people. They both took great care to make sure my items were protected when loading out of my apartment and onto the truck and even helped me pack many items that I hadn't packed by the time they arrived. If ever do another long distance move again, I would love to work with both of them again. Kourtnea Stevenson

They came up with innovative pricing to get us moved to AZ. Problem is the execution was bad and…read morefollow through even worse. Many of our items arrived damaged or destroyed. Moving crew took pictures as did I. I emailed company my pictures and I called. I was told a claim would be opened. I filed my claim day after because the moving crew said they would start it but I never heard from them again. I have yet to hear from anyone about my claim after 4 business days. We paid the insurance fee to this mover and I don't know if they will honor their insurance commitment ever.

The best UPS Store ever!…read more This review is long overdue - we are so happy with the service we get from the team at this location. Conner, the manager, and the staff are always so helpful. They are like an extension of our office and we have only had the most positive experiences. Shipping, printing, laminating, etc. He and his team are problem solvers and everything is done with A+ professionalism and kindness. Selfishly - I hope Conner and this team stay here for a long time as we truly rely on them for so many things. Huge thanks to them.

Went in to ship two things and the guy behind the counter refused to tell me the process but asked…read moreme all these questions one by one. I eventually said forget it - death by a thousand paper cuts lol. I mean, just give me the forms and/or walk me through the steps...like I asked.

I've had okay experiences at this Staples. I placed an order online for custom prints and paid an…read moreadditional fee for them to be ready before 11am the next day. When I went to go pick them up just after 11, the prints were not ready. No problem, I decided to go grab a coffee and come back. When I came back, she informed me that they would need more time, and it would be best if I came back in an hour. I went home and came back around 1pm. When I got there, they said they still needed to cut the prints. When they suggested I leave and come back, I kindly let them know I've already left without them twice and would really prefer to not do it again. By 1:30 I was able to leave with the prints. They turned out nice, but the lack of customer care was frustrating, especially when I was told I could expect them at a certain time, and didn't end up receiving them until over 2 hours later.

This is a review specifically about the new Staples "Bins" program. The idea is such that all items…read moreare 14 dollars starting Fridays and the price goes down 2 bucks a day until items are 2 dollars by Thursday. My wife and I were quite excited for the program and we have gone five different days now at different price points and we both agree that: 1- this was a great idea in theory. 2- this is not working at all. 3- you can't just upload Amazon trash on your customers and call it a deal. The VAST MAJORITY of the items are not worth spending a dollar on. These have to be items where it would be a loss for Amazon to restock it so they sell it in bulk to Staples and staples tries to make a couple bucks selling literal garbage to your already dwindling brick and mortar clientele. It's embarrassing for your company. I'm old school so I'll still pop in from time to time when I need pencils, but the bins are a complete failure.

Idiots cancelled my appointment with 5 min notice. Phone lines don't work. I had to leave work at…read moremy hospital for this only for them to last minute cancel. What bums.

Very friendly, responsive customer service. Great to have in the community. Highly recommend!read more