AAA routed my request for roadside assistance to Metro Towing. The AAA relay was slow due to a…read morenumber of factors including a dark, frigid night and spotty cell connection, but Omarudin responded quickly once Metro Towing got my call. However I had to cancel the service when Omarudin called as I needed to leave the area and had a ride. He was very gracious considering the situation, gave me some very useful information in case I was in a similar situation, and let me know some of the capabilities of Metro Towing regarding Tesla Servicing. I will definitely go to Metro Towing if my Tesla has a problem in the future.

Ramzi was very kind and friendly. Helped tow me from CV to tire shop in Livermore. Drive time was…read morevery fast was there in about 10 to 15 mins. Very safe driver. Highly recommend.

Sean is amazing! He is kind-mannered, punctual, experienced and knows what he is doing. My car got…read morestuck inside the garage in a tricky situation. Sean was able to take care of it easily while other people I spoke with before him did not have a clue. I'm glad I hired R.Lance Towing.

The "owner" made it very clear that the hours for picking up the car were from M-F, 9-5. We arrived…read morefrom Stanislaus County at 4:50 to retrieve our vehicle. The gate is locked and the person who answered the phone (assuming it's the "owner") claimed to be on a "priority" call and we'd have to wait "an hour or hour and a half" and that there was no one who could help us. When I pointed out it's unprofessional and a bad business practice not to have someone who can actually run your business during YOUR STATED BUSINESS HOURS, he hung up on me. Fortunately a man who worked in another yard was able to get us our car, but I would not ever recommend this company for a tow and if it gets towed by them, good luck.

David is awesome, professional and kind. He was able to come pick up my van within 30 minutes of…read moreour first conversation. The process was quick and I really appreciate the friendly help during a stressful moment. Thank you for the tow!

David came out one night and hauled my my car off the freeway.. very courageous and professional!…read moreHe took care of the safety of my car and got me to where I needed to go where to get my car repaired.. thank you again David and keep up the good work and please stay safe out there.. Santa Rita Tow yall got a good driver there!

Johnny and the KB Towing team were phenomenal. I've been driving for over 20 years, so a dead…read morebattery isn't new to me -- but the level of service they provided was exceptional. As soon as I reached out to my insurance, Johnny contacted me immediately, kept me updated, and reassured me it would be quick and easy. Within minutes he arrived, got my car started, shared a few helpful tips for the future, and had me back on the road in under 10 minutes. Grateful to have such reliable service here in Tracy. Thank you Johnny and the KB Towing team -- amazing work.

Everything went well! The driver reminded me I forgot to give him a review from the last time when…read morehe helped with a lockout. I wish I could remember his name, but he picked up my White Dodge Ram 1500 and took it to The Rear End Shop in Livermore. He's a very friendly guy and does a really good job.

This review is specifically for Brian #911941. I was on the Altamont Pass towing my boat. My SUV…read morelost power and I had to pull over. I called the insurance company and they connected me with Save Tow. They told me it would take about 2 hours. I called Save Tow about 1 hour later to check status and they said it's going to take about 2 hours because they need to find a driver who is experience with towing a car and a boat. Ok understandable. The entire wait time was 3 hours with me calling every hour checking on status. Brian showed up and he was great. Got the SUV on the flatbed pretty quick and he was pretty patient with the tricky hitch on the trailer. He double checked my address and after that we were good to go. I was really impressed with his skills when he dropped off the boat and SUV. He was able to parallel park the boat perfectly and parked the SUV in front of the boat. He did all of this with a positive attitude even though he had just driven through a long stretch of traffic. If you ever are in an emergency and Brian happens to be your tow driver, you're in good hands!

My suburban died on the way home from work. Called AAA to get towed. Brian M showed up to tow my…read moresuburban and tried to jump the the suburban with no luck,he started moving cables for a lose contact and found that a positive cable was lose. Brian had the tools to tighten the cable and the suburban started!!!!!! Thank You Brian M you save the day and weekend

Loyal Towing driver Billy Roberts was amazing! We had issues with getting our car towed because it…read morewas lowered and Triple A dispatch denied our first request. We had to leave the car there in Sunol and came back the next day and luckily tow truck driver Billy was the one that came and told us he would be more than happy to tow our vehicle. We lost hope with Triple A but Loyal Towing was great in our experience. ASK FOR BILLY!! He was very helpful, great and accommodating. It was a rainy night and he was more than willing to make the drive of 50-60 miles. 10/10

Beware of Loyal Towing in Livermore. This is a criminal…read moreorganization. They should be shut down by the City of Livermore. They use predatory tactics to hold vehicles hostage for exorbitant fees. On December 23, 2025, I called AAA for a tow from Dublin Toyota to San Ramon. Loyal Towing showed up. Upon arrival, the driver refused to take my car to my home or a body shop of my choice. Instead, he forced me to let him take it to their storage yard, claiming my insurance would have to handle it from there. This turned out to be a scam to rack up storage fees. Less than 24 hours later, they demanded $1,157 for "storage," plus a 5% credit card surcharge. I ended up paying $1,215 just to get my car back after one day. I had to hire a completely different company to finish the job they refused to do. Check the other reviews--this is a pattern. Save yourself the money and the headache: If their tow trucks show up, refuse to use this company. I will dispute the $1215 charge from this criminal company.

Absolutely the worst experience I've ever had with a towing company. They towed my car from a spot…read moreI had every right to park in, and when I called to sort it out, the nightmare really began. They charge ridiculous fees to get my vehicle, they started calling me repeatedly--It turned into straight-up harassment. They are being reported to every single agency and spam site online.

Norm has been our preferred tow company for over 40 years. I always go to him first. Professional,…read morereasonable, and honest. I would not hesitate to use their services. Mission City Rebar, Inc. President John A Gonzales

My dad's car was dead at the Lowe parking lot. I was at work and 30 miles away so I Yelp and found…read moreAMG towing. Called and talked to Ameer. He was so nice and was prompt to get my parent's car towed home. The price was very reasonable as well. Highly recommended for any towing needs.

AMG towing helped me when my car would not start. Thank you! for towing my car to a shop in Tracy…read more The person in charge communicated with me while he was on his way and was kind and professional while towing my car. Thank you very much for your service.

Just doing their job. No damage to my vehicle. Employee who met with us at the tow lot was friendlyread more

Here's a strong, no-BS review…read more Absolutely terrible experience with this towing company. I pulled up to a friend's place for literally a few minutes just to drop off food--went inside and came right back out, and my car was already gone. That's how aggressive and predatory this company is. When I contacted them and explained the situation, there was zero understanding or willingness to work with me. All of my personal belongings were inside my car--my wallet, phone charger, everything--so I was left stranded and had to walk over 2 miles late at night just to get to the tow yard. To make it worse, they charged me over $600 for having my car for less than an hour. That is beyond unreasonable--it's straight-up exploitation. I understand towing enforcement, but this felt like a setup to trap people and squeeze as much money out of them as possible. Horrible business practices, horrible people, and zero customer service. Avoid this company at all costs.