**Update 8/28/26**
Oh, how my opinion of this store has…read morechanged over the years - and not for the better.
When I first moved to Vancouver in 2017, I came to this store a few times when I was shopping nearby at Canada Tire, and this store was my occasional go-to for individual items. I never did the bulk of my grocery shopping here. That said, I found this store to be pretty decent for the occasional bag of sugar or carton of milk (see my review, below, from 2017). But every time I've been here since, I've had a negative experience. EVERY TIME. So much so that I purposefully go out of my way NOT to shop here. Ever. This is my least favorite grocery store in the city. I've encountered rude cashiers here, mis-priced items, minimal store staff to help me find something when I needed it, consistently overpriced items, and yes, the paid parking is the proverbial straw on the camel's back.
Yesterday I was reminded of all the reasons I dislike this store. I was going to a dr's appointment nearby and wanted to buy some flowers for my dr (she just returned from a protracted maternity leave). It was early (8:40 am). There was no staff in the small floral department. I browsed all the bouquets and potted flowers and plants and chose a mid-range ceramic pot with healthy, colorful flowers in it. (They have some really cute ceramic planters and very healthy flowering plants here. Nice!). I wanted to put a little card in the pot that says "Welcome Back!" (you know, those free small rectangular cards you get at ANY floral dept in ANY grocery store or florist, with the plastic stick, stuck in the soil of the planter?).
Since no-one was manning the floral counter, I took my potted flowers and reached over to get one of the small cards, and I was looking for a stick. Immediately a male employee was at my back, saying I can't get that! I showed him the potted flowers I was purchasing and said, oh, I am buying this pot, I just need one card and stick to put in the soil, it's a gift. (Weird how the employee was immediately there when I was getting this, but when you need an employee for assistance here, they're never around). The guy says that the cards are only for bouquets of flowers, NOT the potted flowers. (This makes no sense whatsoever. The potted plants range in price from $5-$30+ for the potted orchards. Many bouquets cost less than this. Yet they only give the little cards out for bouquets? Really? When the potted plants cost the same or more than bouquets? What?). The guy added, if I wanted a gift card for my potted flowers, it'd cost 50 cents. Like, WTH, these little cards are free at EVERY floral dept I've been to in my entire life! And to add insult to injury, when I said okay, I'll buy one, they didn't even have any of the sticks to place the cards in the pot! Like, what's the use of a card if you can't place it in the pot????
Oh, but my story doesn't end there. I brought my potted flowers to the cashier since the self check-out wasn't working for me. The girl at the cash rang up my flowers at nearly double what they cost (they were on sale. There were tons of sale signs posted prominently in the floral dept). I called her out on it and she scrolled through her phone at the store circular to find out, indeed, yes, these were on sale and the price that was rung up on the cash was very off. Took a while for her to find this error and then re-ring me up at the correct price.
For a 5-minute side trip to this store to get a little gift for my doctor, from beginning to end, it was such a negative experience.
All I can say is, if you do shop here, know what you need as it's usually next to impossible to find people to help you, know that most employees here are not friendly, know that the prices of items are usually higher than comparable stores, know that the floral department is a total joke, and definitely watch each and every price when they ring you up. (This was not the first time I encountered a big discrepancy in their advertised price vs. what they charge you for items at the cash).