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    Van Nuys, CA

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    Quest Diagnostics

    3.0 (87 reviews)
    Closed • 8:00 am - 4:30 pm

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    Peter X.

    I still have a great experience when I come to this Quest Diagnostics. I come once a year to do my blood work for my physical. I come to this Quest Diagnostics location because parking is free and in a decent parking garage. You have to remember to always make an appointment which can be done online or over the phone. If you don't then you might wait a while in person. I saw a lot of people not happy about the wait when they didn't have an appointment. I made an appointment on the website and got sent the check in link on the day of my appointment. You can check in when you get to the place through the kiosk but if they are busy then there might be a line. The staff were always wonderful with me and I never had an issue. Just understand that they are overworked and understaffed so they have a tough job dealing with angry people.

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    7 years ago

    Very efficient and fast! I was in and out in 5 minutes. Arali the Phlebotomist was excellent.

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    9 years ago

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    9 years ago

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    Review Highlights - Quest Diagnostics

    “My adult son had a bad reaction to a blood draw and felt nauseous while leaving the office.”

    Mentioned in 5 reviews

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    5.2 mi•Tarzana

    First time visiting this Labcorp location and I had a really great experience…read more The biggest surprise was the parking. There was plenty of it, which is rare compared to other Labcorp locations where parking is usually paid and a hassle. The office is small and was pretty full when I arrived, but even with an appointment, I was called back within just a few minutes. Bernice was handling everything during my visit, and she was amazing. The waiting room had several patients asking questions and feeling impatient, but she stayed calm, organized, and efficient the entire time while keeping things moving. She mentioned it's usually a two-person team, but they were short on supplies that day, so she was holding things down on her own, which made it even more impressive. When it was my turn, she was professional and kind. I usually have very difficult veins and often get poked multiple times, but she got it on the first try. Overall, top-tier service. I would definitely recommend this location. Just be patient if it's busy - they're working hard and doing their best.

    Catching up on my reviews, my experiences here have always been positive. The location is very…read moreclean and the staff are friendly and professional. Making appointments is easy.

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    Labcorp - Very  Uncaring and  Unprofessional. 
 I'm going to deal with corporate office of Labcorp about  this . 
 Cindy is the one stading up.

    Very Uncaring and Unprofessional. I'm going to deal with corporate office of Labcorp about this . Cindy is the one stading up.

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    Labcorp - I'm smiling because Lily was so gentle. I didn't even know she took my blood.

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    I'm smiling because Lily was so gentle. I didn't even know she took my blood.

    Quest Diagnostics - Doctor was super kind and nice!

    Quest Diagnostics

    3.0(193 reviews)
    3.9 mi•Valley Village

    Was able to get an appt here within 5 days. Went in, was 5 min early and was called back 2 min…read morelater. Ashley took care of me. She was friendly, helpful and made it all happen so quickly!!! Was in and out within 15 minutes. Cost $2 in the parking garage.

    Quest has eliminated a proper reception desk, which forces patients who are dropping off test…read morespecimens or paperwork to wait on line. What should be a simple drop off is now a 45-60 wait, as a "walk-in". This is not efficient for the paying customers, and exploits sick people in need for business profits. Why treat people like this? To save money paying for a reception? Treating patients as employees? Patients don't work for you, Quest. You make money off of us, that isn't good enough for you?? You put your clinicians into the awful position of exercising this cruel treatment on regular people. How do they feel about this exploitation? This is not how business works. You offer a service that expects specimen drop off, it is unacceptable to demand patients wait as a "walk-in" "appointment". Drop offs are NOT appointments. And your sick patients are not yours to expect to do your work for you or wait until you find time between other sick patients. Doctors send you business. Behave like you deserve to earn it, Quest.

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    Quest Diagnostics - I'm not sure if it's an unusual thing to have the urine cups on display from a previous patient but I did not like that lol

    I'm not sure if it's an unusual thing to have the urine cups on display from a previous patient but I did not like that lol

    Quest Diagnostics - Hallway

    Hallway

    Quest Diagnostics - Location of the blood draw. bruised and swallowen

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    Location of the blood draw. bruised and swallowen

    Labcorp - Inside

    Labcorp

    2.8(104 reviews)
    5.1 mi•Northridge

    Reseda, Ca It's that…read moretime again for the yearly routine bloodwork. This is the place where I can get an early appointment. You can do a pre-check-in then just scan the QR code when you are at the place. I went early before my appointment, check in then I was called in no time. I was impressed. The Phlebotomist was friendly and made me comfortable, and the first draw was smooth. Then here comes the catch - she didn't take enough vials for a certain color, so she has to stick me again. Waaa. I told her I didn't want to be probed in the same arm. My right arm isn't good as the left; she called another Phlebotomist to help her. At first no blood came out, so they have to adjust the needle. By looking at it, it makes you not to be probed anymore. It doesn't hurt though. And they were able to get what they needed. This is a good place for a phlebotomist to do their externship. They will enhance their skills. Limited parking. Decent gender-neutral public facility.

    Terrible service! One of their employees, LYDIA, constantly snapped at people (she yelled at some…read morepoor guy who had just gotten on a scale) made an art of being unfriendly, and generally seemed unhappy to be working there. It's astounding that in the half hour that I was there she managed to be rude to 3 or 4 people. It was early in the morning so maybe she hadn't had her coffee yet... :) but truthfully, she should seek employment elsewhere, certainly not in a service-oriented business.

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    Labcorp - Waiting area

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    Waiting area

    Quest Diagnostics - laboratorytesting - Updated October 2026

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