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    Quest Diagnostics

    3.5 (110 reviews)
    Closed • 7:00 am - 4:00 pm

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    Long lines
    Cindy R.

    Super long lines, no where to sit and no one to speak to if you have a questions. Everything is automated.

    This woman is mean, rude, and clearly has no compassion
    Taulagi E.

    Today i was a walk in. The facility is nice and clean however, Please make sure there is someone with your loved ones who aren't tech savvy. In order to be seen you have to log in through a kiosk. Ive watched so many elderly folks ask for help in both English and Spanish. The other nurses were sweet, kind, and willing to help. This lady however made some feel stupid. Her favorite answer was "WELL I CANT HELP YOU CALL WHOEVER WAS HELPING YOU." Most of the patients in the lobby were elderly Hispanic people. Some didnt know how to use the kiosk or weren't sure how to make their appointments. This lady was rude and definitely made me uncomfortable the way she spoke down on these patients who weren't sure of what to do. So I made an appointment else where because she definitely made me not want to be there. Smh

    Tori H.

    Clean establishment, friendly staff but they don't offer employer drug testing.. walked in, got that information walked right out.

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    7 years ago

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    Quest Support

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    5 years ago

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    Quest Support

    Thank you for sharing this feedback, Miguel!

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    6 years ago

    Very good. They are fast and organized. I check in and wait for them to call me in. My car. Easy peasy!

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    Quest Support

    Hi Cindy- Thank you for sharing!

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    7 years ago

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    6 years ago

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    Thank you for sharing this feedback, Michael!

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    Photo of Mi T.
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    6 years ago

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    4 years ago

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    7 years ago

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    4 years ago

    Every time I go here, they make a mistake that affects the quality of healthcare I receive. If I could leave 0 stars I would

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    Photo of Rena S.
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    7 years ago

    Usually grossed out coming to places like this but I was in and out super fast so I had no complaints. And the facility was clean

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    Quest Support

    Thank you for sharing, Rena!

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    6 years ago

    This facility is one of the best! Everyone here is extremely courteous, kind and professional. Really a great experience. Thank you again!

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    Thank you for sharing this feedback, Ben!

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    9 years ago

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    9 years ago

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    7 years ago

    Just checked in today, thanks to Phlebotomist Candy, who's so nice and good at what she does. I don't feel a thing!

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    7 years ago

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    6 years ago

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    6 years ago

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    Thank you for sharing this feedback, Kenya!

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    7 years ago

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    7 years ago

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    16 years ago

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    5 years ago

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    13 years ago

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    10 years ago

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    9 years ago

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    12 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    11 years ago

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    8 years ago

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    6 years ago

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    10 years ago

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    Page 2 of 3

    Ask the Community - Quest Diagnostics

    Review Highlights - Quest Diagnostics

    “I've been poked then the needle wiggles to find the vein until it causes pain and bruising and still no blood.”

    Mentioned in 20 reviews

    Read more highlights

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    Labcorp

    3.5(96 reviews)
    6.2 mi

    Accompanied my wife to this Labcorp for the first time, located on the second floor of a medical…read morebuilding. The waiting area was clean with many people waiting, the patients seemed to be helped professionally and process moving fairly efficiently. Like most of us, my wife does not enjoy getting blood drawn, but she said the staff was courteous and competent. Tip: My wife had a 10am appointment, we arrived around 9:40, it was very busy with many people waiting. She was called at 9:50 so appointment really helped. Parking: paid lot but we were able to find 2-hour street parking next to the Thrift store across the street at 9:30am on a Monday.

    Labcorp is located on the second floor. This is my second time visiting this location…read more Unless you arrive early, expect a crowd and limited parking. Booking an appointment ahead of time is definitely recommended. My appointment was at 10 a.m. During check-in at the kiosk, it gave me the option to reschedule due to their busy schedule or to "continue." I chose to continue and told myself I'd wait about 20 minutes before considering rescheduling. Surprisingly, about 5 minutes later, I received a text saying, "Your Labcorp technician is ready to see you. Please proceed to the Labcorp check-in area and your name will be called shortly." I went to the lobby, where the front desk staff verified my information and told me they'd be with me soon. My name was called a little over 20 minutes later, and the actual blood draw took less than 5 minutes. Arrive about 15 minutes before your appointment so you'll have enough time to find parking. Friendly and professional staff overall.

    Photos
    Labcorp - Physical exam blood draw

    Physical exam blood draw

    Labcorp - Waiting room

    Waiting room

    Labcorp - Entrance on the second floor

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    Entrance on the second floor

    Labcorp - Email & Fax Info

    Labcorp

    2.5(127 reviews)
    5.3 mi

    I hate leaving bad reviews because I usually make a point to leave positive ones. Unfortunately,…read morethis has happened to me more than three times. Every time I come during the posted walk-in hours, I'm told they are no longer accepting walk-ins because they've reached capacity. I completely understand having a daily limit, but I work full-time and attend school full-time, so taking time off to come during the posted hours only to be turned away is extremely frustrating. This has also happened to other students at my school. If walk-ins can stop being accepted before the posted hours end, there should be a clearer policy or updated hours so people aren't wasting their time. I really hope this can be addressed.

    I had an appt at 745am and checked in on my phone 2 min later. The waiting room seats only 10 ppl…read moreso half waiting area, people are standing or waiting in the hallway. After 20 min of waiting, I get called to the front desk and they tell me they don't have my lab requests from my doctor. They tell me I can keep my appt as long as my doctor's office, who already sent it back in March (2months ago), will resend it again. Also proceeds to tell me that if I came in 15-30 min prior to my appointment time, I would be seen on time. What logic is that? No where in the email or text confirmation does it state I need to come in earlier than my set appointment time. I call my doc office to resend it, they receive it at labcorp 15min later. They continue to have me wait and after a full hour since my appt, I still have not been called inside. They claim they keep all requests for a year but don't have my record from 2 months ago? When I do get called it, the tech asks if I have already given a urine sample, when I tell her I haven't, nothing happens. She finishes getting my blood samples and then says I can leave. I had to remind her about the urine sample, which is ridiculous! There should be a checking system to ensure they have everything from their patient before moving on. This office needs a better way to handle, organize and manage the patients info and wait time because this is unacceptable! I would be better off going to the one in Long Beach or Quest next time.

    Photos
    Labcorp - Small waiting room.

    Small waiting room.

    Labcorp - Check in & waiting area

    Check in & waiting area

    Labcorp

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    Quest Diagnostics - laboratorytesting - Updated September 2026

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