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    Quest Diagnostics

    2.5 (53 reviews)
    Closed 8:00 am - 4:00 pm

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    Bad service they help walk in faster than appointments do not recommend this place my appointment was at 920 I arrived at 8 to see if i get help faster but nothing some people had appointments at 910 and they been helped since 830 and i was still waiting walk ins get more priority to get called first i asked the staff if i can get seen but they said i had to wait. Will not recommend

    Love this new check in system
    Caroline P.

    I was excited to go to a closer location for a blood draw in comparison to my normal long beach location. I made an appointment online beforehand to ensure I did not have to wait a long time. My appointment was at 815am. I checked in at 810am. I signed in, and appeared to be the only one on the sign in sheet to have had an appointment time. My usual long beach location usually has a sign in for walk ins and another sign in for appointment to prevent confusion. Anyways, I asked the lady at the desk regarding the sign in sheet and she said there was only one. I figured they had their ducks in a row. I waited in the very busy waiting area inside. There was also chairs lined up outside for overflow of clients. The lady at the desk rarely called anyone to go up and she was more involved in the email she was sending to her boss in regards to her tardiness than actual patient care. I normally go up to inquire a follow up as soon as my appointment time is up and have not been called but I figured they were busy and gave them some extra time. I waited until 830am and approached the desk. I informed the lady I had an appointment at 815am and was wondering if I am due to be called. She asked if I signed in and I pointed to my sign in with the only appointment time noted, she said she did not see me and I would be the next client to go in. I was already annoyed by this time due to the wait and her not paying attention to the sign in sheet. Bridget was my phlebotomist and she provided wonderful bedside care. She was friendly, apologized for the wait. I requested for a butterfly needle to be used since they always use one on my small veins. She explained that they usually do that as a last resort to prevent skewing of blood results. I just listened but she agreed to assess my veins before making a determination of needle type. In the end, she chose the desired butterfly needle on my desired arm. the draw went smoothly without leaving any issues or bruising. She was wonderful and she is the only reason why I give this place a 4 star review. Otherwise, it would be a 3. I am torn as to whether or not I will be back since they do not seem to be very organized.

    Fabiola G.

    Just left this location, my son had a draw a few weeks back that didnt work. So they needed a redraw. When I came back in, they took us back promptly. She was amazingly gentle with my son, and it only took her one try to get blood. My son (2 years old) cried ofcorse. But she was so sweet about it Anyone who can so calmly and nicely deal with kids the way she did deserves all the praises in the world ! (I didn't get her name, but she had curly hair and glasses.)

    Irms R.

    Gone to this location many times to bring clients. i can say their customer service has improved since the new upgrade. they got rid of the rude young chick that worked in the front. Now everything is upgraded, staff is friendly, clean. it does get really busy so i suggest making an appointment. will return.

    Don't go here! Got a hematoma from this place! I couldn't lift anything for two weeks!

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    1 year ago

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    6 months ago

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    2 years ago

    Extremely slow!!! No one is at the front desk, no one can answer your questions, no appoints available

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    4 years ago

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    9 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    Thank you for sharing this feedback, Felicia!

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    7 years ago

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    12 years ago

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    8 years ago

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    Thank you for letting us know, Amanda!

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    4 years ago

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    Page 1 of 2

    Ask the Community - Quest Diagnostics

    Review Highlights - Quest Diagnostics

    I needed a few blood tests that my Dr had ordered and I just decided to walk in on a Wednesday afternoon.

    Mentioned in 18 reviews

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    Labcorp - 2025.02

    Labcorp

    2.1(153 reviews)
    2.2 mi

    I scheduled an appointment online 3 weeks ago for today @7:15, I arrived @ 6:50 checked in on their…read morecomputer, then asked the receptionist if she needed my paperwork, she said "no,you can hold on to it, we'll call". At 7:15 I went to the window and told the other receptionist that I had an appointment for 7:15. She said they were behind and were seeing people with 7:00 appointment. After another 30 minutes, they called my name, was not seen for another 15 minutes sitting on the chair. So, what's the point of making an appointment??? Next time, I'll find another lab that at least is more respectful of my time.

    Typing this as I stand here waiting. I had a 2.5-week wait for this appointment. I arrived 10…read moreminutes early, checked in, and then had to wait again just to confirm my check-in. After that, I was told there would be an additional wait to have my blood drawn. It's now been 30 minutes, and despite having an appointment, I keep hearing the front desk tell walk-ins and scheduled patients that "the wait is long because we have a lot of walk-ins." Meanwhile, I'm literally watching older gentlemen sit on the floor because there are no seats available, and I'm leaning against a table because there's nowhere else to stand. An older woman next to me said she has an appointment and has already been waiting two hours. This place is horrible. I gave it a second chance, and honestly, I should've trusted my first impression. What makes it worse is how the front desk treats the older patients -- especially those who aren't QR-code savvy. Instead of helping them, they talk to them with zero patience and a dismissive attitude. These are people who need compassion, not condescension. A medical facility should never feel this chaotic, disorganized, or disrespectful. Appointments should mean something, walk-ins shouldn't overrun scheduled times, and no patient -- especially seniors -- should be sitting on the floor because of a lack of space or structure. Completely unacceptable.

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    Labcorp
    Labcorp - Check in here

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    Hours and days

    Quest Diagnostics - laboratorytesting - Updated May 2026

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