I don't know why this places went down in reviews, but it's always been my go-to spots…read more Located on the third floor, right when you off the elevator, it's there. Staff is always nice and the facility is clean. It's a quick in and out when you have an appointment. I like that it's not too crowded here. Dayrin, was the technician that drew my blood. She was very professional and we had a nice chat during the whole process whiched helped me relax. Usually at other facilities, they just am very your name, draw blood, and then its a "Wham Bam Thank You Mam!"

Located off Woodruff Ave in Long Beach a good amount of parking at this Medical Building. Quest is…read morelocated on the 3rd floor it's a weird set up once off the elevator you'll see the door however you sign in on the kiosk outside of it then they call you in so you sit in the lobby which seems like it's for the other office across from there. Once they call you you go inside which is basically the rooms where you draw your blood. I was confused at first seeing no one going inside or opening the door after they checked in at the kiosk. However the process was good and pretty quick and it wasn't crowded like most locations. Most likely it was just one of those days I'm sure this place can get crowded like other offices. Overall had a good experience here for the first time. The staff were nice and helpful.

I could've went to a closer labcorp to my home but decided to come here because of the reviews and…read moreI'm so glad I did. I was greeted by a woman at the front desk and taken cared of in the best way by my phlebotomist. I didn't get his name but he did so well with keeping me calm. I'm not afraid of needles but blood does make me a little anxious. The flow was quick and process was easy. I was in and out in less than 30 minutes. I highly recommend this location especially for those who care about customer service and great care.

For a first-time experience, my visit did not start off on a positive note…read more When I arrived, I was having difficulty checking in and approached Dayleen for assistance. Unfortunately, I was initially ignored for about a minute, despite standing there clearly needing help. When I was finally acknowledged, I was told, "If you checked in, you need to have a seat and wait to be called." I explained that I was seeking assistance because I was unable to complete the check-in process. While she did eventually help me, her demeanor was not welcoming or friendly. During the check-in process, I was asked to manually enter my insurance information. My primary insurance was not appearing in the system, so I selected "out of pocket" just to complete the check-in. I debated whether I should ask for further assistance because I was already uncomfortable with the interaction. However, I eventually decided to approach Dayleen again to see if she could upload my insurance information. This time, after explaining that I needed help, I was told she was busy. It was unclear whether she wanted me to wait or return later because no guidance was given. I noticed another employee, Pauline, assisting a patient, so I asked if she could help me when she was available. Pauline was kind, professional, and gladly offered to assist me after she finished helping another patient. While I was waiting, Dayleen informed me that Pauline would not be able to help me because accessing my information would require pulling up my account, which could not be done until I was called back for my blood draw. She also stated that they could not "push me ahead of everyone else" and that I needed to take a seat and wait. At no point was I asking to skip ahead or receive special treatment. I simply needed assistance with my insurance information. When Pauline returned, I explained what had been communicated to me. Pauline reassured me that helping me was not an issue. I then expressed that I felt Dayleen had been rude and unprofessional throughout our interactions. Dayleen responded by telling me to "stop and calm down," which came across as aggressive and confrontational rather than helpful. Due to the way the situation was handled, I requested the supervisor's contact information. Dayleen provided it, but her tone remained confrontational. I greatly appreciated Pauline's professionalism, patience, and willingness to help despite the circumstances. I also want to give special recognition to Sam, the phlebotomist. Getting blood drawn makes me extremely nervous, and Sam went above and beyond to help me feel comfortable. He engaged me in conversation about my personal life to keep my mind off the procedure, remained friendly and compassionate throughout the appointment, and had a very gentle touch during the blood draw. His kindness and professionalism made a significant difference in my experience. Overall, Pauline and Sam are the reason I am giving this visit 3 stars instead of 1 star. Both provided excellent customer service and demonstrated the level of professionalism and compassion that patients should expect. Unfortunately, my interactions with Dayleen negatively impacted what could have otherwise been a much more positive first experience.

Once upon a time, it was time for another blood work up. The office is efficient and the…read morephlebotomists are really friendly. MAKE AN APPOINTMENT before coming here. Otherwise, you will wait a long, long while. The end.

Made reservations 2 weeks ago for blood work. Booked at a time that allowed me to make another…read moreappointment later in the afternoon. Arrived 10 minutes prior to appointment and was one of only 3 others in waiting room with appointments; all the others were walk-ins. Appointment obviously meant nothing. I was finally called into a room 40 minutes after my appointment. Waited another 10 minutes for a technician to draw my blood. Flobotomist could not find a vein after several painful attempts. He had to call on another person to draw blood from my other arm. She came in 10 minutes later, laughing like Dr. Hibbert from the Simpsons. I let her know that I was not happy about their service. She laughed even more saying that's too bad, they are awfully busy. I told her about several walk-ins being treated before my appointment time, but she didn't seem to care. I ended up having to cancel my physical therapy appointment because of the delays here. Why bother going through the trouble of making appointments if can walk in and get served first?

Wow talk about fallen. What's going on here? ER was busy, always is. Dr see you pretty fast for…read moreinitial visit. Update should come sometime in next 1 to. 13 hours. My blood sugar dropped for no reason.. 30. I was in a very altered state. It still is low but I don't want to stay just biding my time. I am not getting home meds on my regular schedule. Here is. Kicker, moved out of er to room, NO CALL LIGHT, NO TV. BUT THEY GAVE ME A BELL TO RING.

The administrators and CEOs need to stop skimming the profits and invest that money into more…read morestaff. The ER averages 18 hours to get through. This is unacceptable. But, once you do get in, the care this staff provides is top notch. It's the reason why the ER is so backed up. This is THE place to get the best care in the area. Now, if the owners could only realize that their business is supposed to help people, not their stock holders we would ALL be better off!

I picked this place off a long list from my insurance... wasn't sure what to expect but I needed…read moreX-rays so went here. First, let me say this place was amazingly clean, and even had refreshments in waiting area. The young lady at the counter was friendly and professional. You hand them your ID and health insurance card... and the rest is done on your phone.. so easy!!! I don't feel the wait was very long, especially for a weekend at an urgent care. I was seen rather quickly and my entire visit, including X-rays, results, medications and paperwork was just over an hour. I think I take longer at my regular doctor sometimes!!! Everyone was professional, friendly, knowledgeable and helpful. The doctor explained everything to me, they gave me some shots to get thru the day... and I think this was an amazing experience! Highly recommend and will definitely use them again.

In terms of customer service, the service was exceptional. Mandy and Jessica took care of me and I…read morecannot overstate how impressed I was by their welcoming service. Unfortunately, 2 days after visiting, my experience left me frustrated and scratching my head. My main complaint is I was prescribed fluoroquinolone antibiotics (Cipro) for a sting ray sting, without any mention about the well documented risks associated with lasting tendon rupture and collagen matrix disruption. It was only once I'd done my research that I had to call to see if we can switch. One of the PA's (Paula, also exceptional) took my call and even said she was glad that I caught that and did not understand why I was prescribed Cipro when there are much safer alternatives out there. When I had gone in, I was also given a steroid shot to help with inflammation and left in the room for some time. I started to get quite nauseous and felt close to fainting. I had to step outside and call for someone, just to be told "yeah this happens often, forgot to warn you" and "you beat me to checking in on you." What's worse is I came to find out combining fluoroquinolones with corticosteroids (steroid shots) have been documented to a FOURTEEN (14!) FOLD increased risk of tendinopathy and tendon rupture (D. Baggio, M.R. Andana-Rajah, 2021). Why on earth would you combine a fluoroquinolone and corticosteroids? If there are safer antibiotics, why fluoroquinolone alone? The whole experience just feels medically untrained or professionally careless. I'm completely bewildered, and quite frustrated.

Easy location to get labs drawn and then sent off somewhere. Sam does everything for you and ships…read moreoff your lab work. Easy and convenient. It is not in the best neighborhood and parking can be a hassle if it's busy, but Sam is great and good at her job and friendly.

Clean as heck. The process was so cool. I was the only one here at 1:30pm on a Thursday. He has a…read morelocker you put your stuff in while doing the pee test and I think that's cool. Processing for the test is 1-3 days process. Your employer gets the results. Interesting place.

I came here on the dot of my appointment. There were a lot of people inside so I was worried if…read moreit'd take a while to be seen even with my appointment since locations differ. It only took a few minutes to be seen and get my blood drawn which only took one try which was nice. The quality of care was pretty fast and easygoing. The one bathroom inside their Quest Diagnostics is disgustingly dirty though. Only bad side was, it's $3 to get into the parking lot. Fortunately, there's street parking.

We took our one year old to get blood work and there were zero seats to sit down and wait. My…read morehusband took her back as only one parent was allowed which already is not right. Then the phlebotomist attempted to get blood as my husband is restraining our baby and couldn't get any. So there's my daughter screaming and another attempted and was also not able to get blood. So now my daughter was pricked twice and they proceed to ask if they want to try again which we said no. Never once an apology. We will NEVER come back. Also they had mosquitos in the room and as my husband is having to restrain our daughter to hold her study during the pointless pain, he is getting bitten by mosquitos. So not only are they not efficient and not quality workers, the facility had mosquitos. If a zero start or negative could be given we would . Also if two phlebotomists are allowed in the room then the other parent should be. It's more traumatic to the child to have a stranger assist in restraining then being surrounded by people she trusts,

Accompanied my wife to this Labcorp for the first time, located on the second floor of a medical…read morebuilding. The waiting area was clean with many people waiting, the patients seemed to be helped professionally and process moving fairly efficiently. Like most of us, my wife does not enjoy getting blood drawn, but she said the staff was courteous and competent. Tip: My wife had a 10am appointment, we arrived around 9:40, it was very busy with many people waiting. She was called at 9:50 so appointment really helped. Parking: paid lot but we were able to find 2-hour street parking next to the Thrift store across the street at 9:30am on a Monday.

Labcorp is located on the second floor. This is my second time visiting this location…read more Unless you arrive early, expect a crowd and limited parking. Booking an appointment ahead of time is definitely recommended. My appointment was at 10 a.m. During check-in at the kiosk, it gave me the option to reschedule due to their busy schedule or to "continue." I chose to continue and told myself I'd wait about 20 minutes before considering rescheduling. Surprisingly, about 5 minutes later, I received a text saying, "Your Labcorp technician is ready to see you. Please proceed to the Labcorp check-in area and your name will be called shortly." I went to the lobby, where the front desk staff verified my information and told me they'd be with me soon. My name was called a little over 20 minutes later, and the actual blood draw took less than 5 minutes. Arrive about 15 minutes before your appointment so you'll have enough time to find parking. Friendly and professional staff overall.

Always love coming to this lab diagnostic center. It was my son's first time getting a lab draw and…read moreI was very happy that we had the option to come here. I thought I would be seeing the usual person I always see, Tito. And even told my son prior, "you'll get your blood drawn by someone who always draws my blood, his name is Tito. Hopefully, he's there." To my surprise, Wendy greeted me after I did a mobile check in, inside my car, which might I add is very convenient. The earliest it allowed me to check in was 10 mins prior to our appointment. It instructed me to go into the center and Wendy immediately brought me and my 8 year old son back. Wendy was very nice, patient, and did a great job when drawing my son's blood, poked him once on his right antecubital and drew the blood right away. My son said it felt like a "sting" but that was it. He was nervous beforehand but didn't cry and was even able to look at the needle in his arm and the 2 vials while it was filling with his blood. Needed the blood draw for allergy tests. Quick, simple and easy.

This place is closed. What the heck. I came here, and people were cleaning the entire placeread more

The hubby had an incident today, got scratched and possibly bitten by a feral cat.... And rushed…read morehere just in case (possible infection) We were brought back right away.... The medical provider helped us in a timely matter. ( so sorry I forgot her name) she was great and the staff. The care quality top notch. Thank you

So I left a positive review the other day because my 2 experiences with this place were good. TODAY…read morenot so much. The girl in the front really put me off. I called to ask if they can do labs and testing she said YES. She said on the phone they could do a blood draw and test for potassium overload. When I got there she said I needed to be evaluated and the dr. Would decide if I needed to be tested. I ask how long would results take and she said 3 to 5 days it goes to a third party lab. So NO YOU DON'T DO LABS!! If you lie to me once you don't get a second chance. I will be looking somewhere else for my urgent care needs. Training is key. UPDATE: The response isn't what I was told. It wasn't a miscommunication problem. Your girl, I came in contact with needs training. She is the first person the public comes in contact with. I don't remember her name but I remember her attitude. I ask specifically if you did labs and testing her answer was NO we send it to a third party. So Instead of leaving an advertisement for your business in the response you should use your time to train your staff. I don't need to discuss this further you know what you need to do.