Let me just say right off that I had an appointment which I'm sure contributed to my positive experience. Check-in was easy, everyone was polite, and I was in and out in probably 5 minutes! The young woman who drew my blood was friendly and very skillful, and I barely even felt it!! Took me longer to find parking than to have my visit read more

I had an appt at 745am and checked in on my phone 2 min later. The waiting room seats only 10 ppl so half waiting area, people are standing or waiting in the hallway. After 20 min of waiting, I get called to the front desk and they tell me they don't have my lab requests from my doctor. They tell me I can keep my appt as long as my doctor's office, who already sent it back in March (2months ago), will resend it again. Also proceeds to tell me that if I came in 15-30 min prior to my appointment time, I would be seen on time. What logic is that? No where in the email or text confirmation does it state I need to come in earlier than my set appointment time. I call my doc office to resend it, they receive it at labcorp 15min later. They continue to have me wait and after a full hour since my appt, I still have not been called inside. They claim they keep all requests for a year but don't have my record from 2 months ago? When I do get called it, the tech asks if I have already given a urine sample, when I tell her I haven't, nothing happens. She finishes getting my blood samples and then says I can leave. I had to remind her about the urine sample, which is ridiculous! There should be a checking system to ensure they have everything from their patient before moving on. This office needs a better way to handle, organize and manage the patients info and wait time because this is unacceptable! I would be better off going to the one in Long Beach or Quest next time. read more

4/2/25 Took auntie for lab's after her doctor's appt, convenient & maybe the best time to go since there was hardly any patients waiting. Located inside PIH Downey, patients can get their labs drawn after visiting their health care providers (provided they don't need to be fasting for their ordered labs). You check in at one the 3 kiosks there , easy peasy! Staff were seen on their phone while we're the only ones waiting to be seen. It took awhile for them (about 5-7 minutes before closing) to inform us they're verifying the type of labs from the physician's office. One staff said they called & no one answered. My aunt said she was just at the appt & when she calls, they usually answer right away. Sure enough, my aunt called & instantly, the doctor's office picked up. From that scenario, not very convinced the professional code is observed but who knows, perhaps they already clocked out but just hanging out while seated at the front desk? In short, we waited. Labs weren't drawn either way. read more

Labcorp - 4/2/25 - Laboratory Testing Near Me - Downey, California

Do not come here. Too busy , I was here since 9:30 n just did urine test @ 1pm coz I can't chose 2 service on the check in Screean so now I did urine test and have to check in again wait 2 more hour. Didn't seem to hired enough employees coz room are empty & only 2-3 person doing blood & urine taking. Pls do not come this branch read more

I went to Labcorp to take a drug screening that I need required by the company for hiring. I step in the office of the Labcorp it was packed with a walk-in with no appointments, and they were some with appointments. First, they told me I needed to sign by their system, and I had to wait for an hour plus. I took the test, and then I left the building. read more

All right guys, FIRST AND FOREMOST... let me tell you that respect is earned, and THIS DOWNEY location at 11480 Brookshire, has AWESOME Care Associates (don't like to call them employees). Let me explain what happened to me on MY FIRST APPOINTMENT HERE: First of all, I went with the OPTION (which you all have the option to do, so no griping about the long waits) is I made an appointment! I elected for a 10:00 am appointment. (Told to arrive 15 mins early) since I had not been to this location before, I allowed myself an extra 15 mins. They also sent me a reminder the day before. On that reminder, it states clearly that you can check-in from your car, or lobby as long as you are close enough to arrive at the check-in counter with-in a FEW MINUTES. You GOTTA TRY THIS!!! When I arrived, I sat in the parking lot, opened up the text again, and clicked the button that says, "I'm here." Checked-in at 9:43. Got a response that they received my check-in and that they'd let me know when it was my turn. FIVE MINUTES LATER, not 10, not 15, not 30 mins, BUT FIVE MINUTES LATER, at 9:48, I received the text that it was my turn now. I walked right into the office. By the way, the office lobby was packed. Lots of people waiting...(my guess is they didn't make an appointment) nite: they do take walk ins, too. The charming young lady in the front, JESSICA, was amazing! You see I had made two appointments for two separate doctors who both wanted some of my blood. (Drs appointments are months apart) Jessica, saw the orders and asked if I wanted to do they all now... in which I responded, "sure, if that's an option!" It sure was. And she compiled the orders and omitted requests that were duplicated. THANK YOU, JESSICA, you made my life so much easier today. Thank you for not just being a "robot" and actually taking the time to look at my account. I went directly back to a room where CYNTHIA drew my blood. I remarked that I didn't even feel her place the needle in. She smiled. She was exceptionally nice and I appreciated that. So, THANK YOU, CYNTHIA, for a pleasant experience. OVERALL guys, I feel that you all there are running a heartfelt place where you know people have to get poke and some may be uncomfortable. With Care Associates like you all, especially, JESSICA AND CYNTHIA, I'm please to say, I'll be back again for any future lab requests. Thanks again- people need to know that this place rocks! read more

Walked in the office a little after 1pm, was greeted, and checked in immediately! Got called about 3 mins after my check in and was asked to go to Room 1. The phlebotomist was nice and super gentle. I couldn't be more pleased with the care I received and the experience overall. It's barely 1:20 now and I'm already done getting my lab work completed. Thanks for the wonderful care Team Labcorp Downey. :) read more

Labcorp - Laboratory Testing Near Me - Downey, California

Super friendly and efficient. Only one in la that opens until afternoon. I walked in and got my test done in half an hour

I have never been treated so badly before. I got there at 1130 as a walk in. They gave me a glucose drink and 1250 and told me to return at 150. I did as instructed and checked in with a girl with red hair who told me to sit down. An hour passed at 250 I asked how much longer. They told me I was past my testing window. The girl with red hair was not apologetic in the slightest. She said she assumed I was there for a drug test!!!!!! I'm pregnant how dare she. She them continued to talk about me while I was in a room crying. Telling her coworker she wasn't going to draw my blood because I was already irritated with her. I did not deserve the way I was treated. Not even an apology was offered. I was met with insults instead read more

horrible service... I needed to complete my drug test that was set to expired at 8:34 am I checked in before that time I was told there were five people ahead of me , Ok I waited i got , i got the text at 945 I waited for more than an hours , just for to tell me my test time had expired i told them i arrived before the expiration, the fat chipmonk sitting up front said but you can in without and appointment and i said yes, to dont have appointed until Feb do you think i wanted to sit there without an appointment , he said its not our fauld like wtf you work ther so its my fault you don't have appointments im like kick rocks and fu read more

I'm so shocked at these poor reviews. I came as a walk in at 8am and was done by 8:23am. Everyone was so nice and polite. The location is great with lots of parking. Highly recommend!! read more

I needed to complete a urine test as part of the onboarding process for my new job. Couldn't schedule an appointment in the 3 days they gave me to do the test so I decided to do a walk-in. I came in Wednesday at ~1:40pm, checked in on the tablet and waited. I got seen at ~2:20pm and the customer service could not have been better. Very pleased with how my visit turned out! read more

Had me in and out in 45 mins as a walk-in even though the reception area was packed. Everything went smoothly and I got my results quickly. Also there's a Starbucks which was a nice surprise read more

I have been trying to get a drug test per employment requirement for the last two weeks... their available appointments are far in few in between maybe like two or three weeks out minimum. On top of the employee drug testing availability hours being limited within their daily hours, it was my assumption that if a drug testing was from 12:30 to 2:30 PM if I got there around 1:30 I would be able to join the queue. This is not the case because the front desk staff told me that the queue for employee urine drug testing starts when their regular hours start. By the time I got there they have already met their maximum walk-ins for the day which was super disheartening because not only I've been trying to do this for weeks but today I had to leave work early and drive an extra 40 minutes out of my way..... That being said, I explained my situation and the wonderful staff. Vanessa had agreed to take me back if there was a cancellation. She was quick and efficient and extremely personable. Definitely a fantastic healthcare worker through and through because I know that this type of job cannot be easy... SO to Vanessa for seeing how dire my situation was and providing quality care. So much love from one healthcare worker to the next!! read more

What a waste of my life Had 930am appt Was 10am and there was like 20 people ahead of me No one knows whats going on All the receptionists are in a bad mood so im sure this shitshow happens often Save yourself the trouble Go somewhere else Horrible never coming back here again read more

Horrible experience. Rude staff. Poorly managed facility. Go anywhere else before thinking that this is an option.

I went for labs after being racially discriminated against by a plus size Caucasian woman in the La Mirada clinic where she refused to even run my insurance and I waited over an hour and a half for a scheduled appointment. I have stage 4 cancer and by a miracle I m pregnant . This being extremely high risk situation I am also handicapped from my treatments and it takes me awhile to walk. My daughter was very hurt by the actions of the previous Labcorp employee so I just drove to the Downey location called into the help center and complained but they said rush to Downey and try to to get it done as my labs were a stay order from obgyn. I arrived at Downey a bundle of emotions and expecting more attitudes and disrespect but I was wrong. I arrived still hurt over my prior encounter my daughter checked me in and complained about our experience with the ladies at the reception desk. I was listed as a walk in but they still took me I was able to get my glucose test and the lady was clear be back at this time nd let us know if I don't call you at that time. I let the woman know when it was time she drew my blood and engaged in a kind and entertaining convo about tacos it was refreshing to speak to a person and be treated human. The nurse that took my blood reported my incident to her supervisor that above and beyond support was appreciated I felt valued. No they aren't a fancy place and yes the ladies talked to each other and used phones but when I asked questions I was helped promptly when I was hurt by my prior experience I was acknowledged and action taken. On top of that I didn't just get poked and released I was engaged with in conversation and look forwards to returning they have a nice team. I will also say many places like Lynwood or even la mirada deny service to folks for bogus reasons out of laziness or lack of respect either way they send them to Downey and they are already over booked yet they hustle hard to accommodate and them putting in that extra effort can have a toll as well. Be patient be understanding often you'll get the same in return in my case they could've met my reluctance with more negativity but I was treated like a patient and someone whom they value which shows they aren't bad people if you had a bad experience try letting someone know while there and allow them to work with you. The nurse that I had was small framed and had red colored hair she listened to my daughter and listened and helped me . She lowered my blood pressure God is good and she's a good person. read more

The walk-in process is burdensome and very time consuming. If you are a walk-in and an appointment time reservation person has shown up that person will be taken ahead of you. read more

Location has changed it is across the street next to the hospital use to be across the street not any more!

Loved this office until today, since I became pregnant I been coming here to get my blood drawn (multiple times) with no issues, always in and out. Today a receptionist that has never helped me, helped me and said they didn't accept my insurance... made no sense to me as nothing on my insurance has changed, she wasn't helpful at all and it irritated me so bad because I didn't get an explanation as to why just a gtfo my face attitude and I feel like as a medical assistant or in the medical field in general your job is to HELP PEOPLE, SO DO THAT. read more

First time at this location today. I was helped by Alexia and although she was friendly, she I was incompetent. She tried to get blood from both arms and had no success. Thankfully she called for help and another nice lady (I think Jessica was her name) came and did it with one try! read more

I went for lab work today. I made an appointment a week prior. When I arrived I checked in from my phone. 5 mins later I got a text that they were ready for me. I saw the negative reviews on Yelp so I wasn't sure what to expect. The lab is on the 4th floor. When I walked in it was just me and 2 other women waiting. The office was essentially empty and quiet. I have a functional MD as a dr so of course she sent me with a very long hand written request for tests. When the lady at the window saw it she was nice but told me it may take a while to sort out all the tests that my Dr ordered. It took them a while but it was due to the fact that some were tests they weren't familiar with because they are rare and some required the doctor's input. My doctor's office wasn't answering every time they called them so eventually we agreed to proceed with what they could do. Once they reach my doctor they will let know so we can reschedule for the remaining tests. When it was time for me to have my blood drawn the girl was incredibly friendly and nice to speak with. We had a fun conversation. It took both arms to get the 27 (!!!!) vials of blood that my doctor requested but eventually we finished with a urine specimen. Tip: lock the bathroom door when you use it! Some lady did not do that when I walked in on her mid stream. I'm not sure why I should have to say this but just lock the door! The entire time I was there I did not experience anyone who was rude nor did I hear personal conversations. I thought everyone was very professional. I will not have any problem coming here in the future. Parking was also plentiful. read more

Labcorp - Main waiting area/reception - Laboratory Testing Near Me - Downey, California

Lined up at 11:50 so I could go right in at 12. The process was quick, checked in and went home in only 30 minutes, as a walk-in with no appointment. The women at the front are all very kind, awesome place. read more

This is my first time coming to this location. I only came here because it was the closest to me that had appointment availability. First off, they have you do your urine sample in a shared bathroom in the building; which is unsanitary and inconvenient. I had to carry my urine sample down the hall back into the Labcorp lobby where tons of people were waiting. There is a bathroom within the lab that they don't have patients use. Secondly, my one year old had to do his first blood draw (which I mentioned) and they handle it so poorly. The technician took way too long to find a usable vein, looking at both arms. He was already so scared and she herself was flustered calling for another technician to help her. Now both technicians are hovering trying to find a usable vein. By the time they decided to try the technician said to the other "oh, I probably should've gotten the needle ready huh?" When she finally got the needle ready she said she couldn't find the vein anymore. Then when she tried and didn't pull any blood, both technicians tried to situate the needle deeper and to the left/right to try and get blood drawn. I was doing the best I could to soothe my son who was rightfully crying. When they were debating on trying for the other arm, I told them let's not force it and I can try coming back another time. Absolutely worse experience and my poor son had to experience that without even successfully finishing the lab. read more

I made a appointment and was in and out in 10/15 minutes. Staff is friendly, I never had any issues coming here.

I had went in on a Tuesday at 12:30 on the dot once the office opened after lunch and needed a drug screening. I got in within 40 minutes! The waiting area does get packed so you may stand until you possibly get a seat. Its small also so be advised! You do need to be in the room at all times because when they call your name and you arent in the room they will not let you in for whatever you are visiting for after they called your name twice! So stay in the room. It wasnt the cleanest in regards to restrooms but i went in and out for my testing. But i would recommend you get there early to get situated early! Drug screening results are said to be sent within two days also. read more

I had a great experience at this location. The wait was shorter than Quest and Sandra (phlebotomist) was very friendly and professional. I will no longer be going to Quest for my labs. read more

What a joke this place is. Needed to do fasting labs and chose the earliest appointment possible because of the fact that I couldn't eat or drink anything before. It's an hour later and I have yet to be seen. I'm leaving now because A) I scheduled a babysitter for this, B) I'm very hungry, and C) they're now closing in 30 minutes. Side note: I waited in my car as they now allow that option (they text you when they're ready), got tired of waiting there and peaked inside the waiting room. Jam packed. No social distancing. This whole thing is so stupid. Update: They're closed now and they never even called me in for my appointment. That's unacceptable. read more

They take forever too see you. It is by appointment only on Saturdays and i had my daughter appointment at 11:00am and it is 12:15pm and they still have not called us. My daughter is 5 years old has not ate and waiting. Why over book appointments or hire more workers. read more

Labcorp - Labcorp in Downey - Laboratory Testing Near Me - Downey, California

I've only been to this labcorp twice. And both times I had such a good experience! My first time going I made an appointment and the receptionist was super nice and informative. It was during the morning so it was busy but I was since on time! My second time I didn't make an appointment and was a walk in instead, again the receptionist (not the same) but was super nice! I was seen in less than 10-15 mins from when I was checked in. And the receptionist turned out to b my phlebotomist! I didn't get her name but she was wearing a bun and glasses! She made me feel at ease when giving blood. Super fast too! There are closer LabCorp places near where I live but honestly I don't trust them like I do with this one read more

The phlebotomist named "Karla" or "Carla" has no patience with patients. Very disorganized! The room has more than 10 people after a few minsI checked in . One lady said " too many people here", and she bluntly said " yeah, coz they have appointment ". When she callex my last name, I had to ask her back if it is [Richie], and she said "well, I don't understand the first name" .. uhmmm ok, maybe she doesn't understand a nice cursive hand writing (too blonde ‍). To the lab manager, please do not put her in the front desk and calling out people's name coz she makes a lasting impression with your patients/clients. And please give staff inservice regarding "good customer service skills". ON THE OTHER HAND, the ONE THAT DRAW MY BLOOD IS VERY NICE, very FRIENDLY.. too bad I didn't get her name...VERY PROFESSIONAL read more

I would like to thank Susie the young lady that attended my son he has heavy tremors and is in a wheelchair and she calmed him down and took the blood so fast.she is model employee read more

Made my appointment online and was seen right away. Staff made the entire process easy and the nurse was extremely quick and efficient. This location is very organized and kept getting their patients in and out quick. read more

Came today for blood work. I didn't have my usual paperwork with me. I called my doctors office and they said it was in the system. Got here at 8:30 without an appointment. I checked myself in, and waited.. It's before 9am and I'm all done. Denise drew my blood. Almost painless. Today was a pleasant experience. read more

It is very difficult to get a prompt appointment online when the doctor needs results properly. Appointments are 4-6 weeks later. So your only option is to walk in. Walked in at opening time, 630 am. Waites 1 and a half and walked out because i had to go to work. They are overwhelmed with patient load. I feels sorry for the employees , they try to do their best! Management needs to do something. read more

Went to the one in Lakewood but it's being remodeled (that should have been mentioned on yelp) so had to go to the next closest one. Parking is pretty bad not because the lot is small but because so many people go to this facility. Lab Corp shares w a medical clinic. That was probably my only Con. Checked in with the iPad, and they called me within 5 min to do a UA and then again within 5 min to do my blood test. I probably lucked out with the time though because there was only 2 people ahead of me. I came around 10. When I left the waiting room was packed, that quick. The phlebotomist was excellent. His name is Edgar. He assessed both arms and went with a spot he knew he can get. I already knew the veins in the antecubital are deep and would be hard to find. He clearly knew what he was doing and went with the forearm. I needed 4 tubes to fill so he picked a good vein. The poke didn't even hurt that much and no bruising afterwards either. If I need more blood work I may just drive the extra minutes to go to him. read more

The lab is very clean and organized. The staff is curteous and professional EXCEPT a woman by the name of MISHONE she one RUDE and UNPROFESSIONAL human being. This is the first time I come to this location. She is a grown adult with that rolls her eyes in annoyance when I asked a question while they were going to lunch. Upon returning she kicked the door to go in. She approached me asked something under her breath and walked away and left me talking on my own. She proceeded to give me dirty looks, very intimidating. Scared to come back again read more

So let me start out by saying this place sucks & I wish you could give negative stars cause they would get a -10! This place is run down & the staff there is rude & inefficient to say the least! I arrive at 11:55 because you can only drug test from 12-3! First of all why do employers use a company that has such limited hours? Why not utilize a lab company that has more flexible hours? I arrive and I check in at the iPad. Their are at least 25 people in the small ass waiting room people look annoyed & frustrated. I hear the 3 ladies at the front desk repeatedly tell people to sign in at the iPad & the wait will be a while. At least 3 people signed in that never got called which means the system is clearly flawed. Rude service and not very well kept this place needs to be revamped from the ground up read more

These days I often feel trapped, at the mercy of the medical system. Short of all the dull, tired platitudes of "We care for you", "We understand your pain" and "You are our most important customer", reality speaks volumes differently and my own feelings border on being little more than a faulty part on an unfeeling conveyor belt in an assembly line process. So when minor good things happen, they become a noteworthy item. Take Labcorp, for instance. Discovering I had a blood disease last year, I've taken numerous blood tests...much more than I care to even think about. And I hate them. But I understand the need for them and when required, I thrust my arm forward, roll up my sleeve and clench my fist with no fear. It's gotta be done. Lately, I've had to visit Labcorp to provide blood work so UCLA can interpret where I lie on the assembly line. They'll determine if I am worthy of scrapping, rework, repair or, hopefully, a fully qualified part. I've been to two of Labcorp's facilities and on both occasions, have been quite satisfied with their work. Minimally staffed, small offices and labs require the usual insurance card and little more than your name, address, signature, Rx and then your arm, veins exposed. In both cases, I got there a little earlier than required and it's taken less than fifteen minutes before all is done and I'm walking out the door, looking for food. Just a noteworthy minor item somewhere on the assembly line of health care. 1-29-10, arriving at 0855 for my 0900 (and 3rd blood test), I signed the check-in slate in an SRO crowd and off to the side on the "for office use only" penned "Appt". When the only gal working came in and scanned the list, she asks "Robin?", I say "Right here." and to the wild-eyed stares of the crowd, entered the lab, got stabbed and was out the door, looking for food. 15 minutes. She even comped my short hair, how nice. read more

Labcorp - Small offices - Laboratory Testing Near Me - Downey, California

Rude receptionist, does not have any customer service skills. Lady who was taking blood work from me talked on the phone while doing that