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    PIL Lab

    3.2 (5 reviews)
    Open 7:00 am - 1:00 pm, 2:00 PM - 5:00 PM

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    Labcorp - Email & Fax Info

    Labcorp

    2.5(124 reviews)
    0.0 mi

    Let me just say right off that I had an appointment which I'm sure contributed to my positive…read moreexperience. Check-in was easy, everyone was polite, and I was in and out in probably 5 minutes! The young woman who drew my blood was friendly and very skillful, and I barely even felt it!! Took me longer to find parking than to have my visit

    I had an appt at 745am and checked in on my phone 2 min later. The waiting room seats only 10 ppl…read moreso half waiting area, people are standing or waiting in the hallway. After 20 min of waiting, I get called to the front desk and they tell me they don't have my lab requests from my doctor. They tell me I can keep my appt as long as my doctor's office, who already sent it back in March (2months ago), will resend it again. Also proceeds to tell me that if I came in 15-30 min prior to my appointment time, I would be seen on time. What logic is that? No where in the email or text confirmation does it state I need to come in earlier than my set appointment time. I call my doc office to resend it, they receive it at labcorp 15min later. They continue to have me wait and after a full hour since my appt, I still have not been called inside. They claim they keep all requests for a year but don't have my record from 2 months ago? When I do get called it, the tech asks if I have already given a urine sample, when I tell her I haven't, nothing happens. She finishes getting my blood samples and then says I can leave. I had to remind her about the urine sample, which is ridiculous! There should be a checking system to ensure they have everything from their patient before moving on. This office needs a better way to handle, organize and manage the patients info and wait time because this is unacceptable! I would be better off going to the one in Long Beach or Quest next time.

    Photos
    Labcorp - Small waiting room.

    Small waiting room.

    Labcorp - Check in & waiting area

    Check in & waiting area

    Labcorp - 4/2/25

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    4/2/25

    Labcorp - 2025.02

    Labcorp

    2.1(153 reviews)
    5.4 mi

    I scheduled an appointment online 3 weeks ago for today @7:15, I arrived @ 6:50 checked in on their…read morecomputer, then asked the receptionist if she needed my paperwork, she said "no,you can hold on to it, we'll call". At 7:15 I went to the window and told the other receptionist that I had an appointment for 7:15. She said they were behind and were seeing people with 7:00 appointment. After another 30 minutes, they called my name, was not seen for another 15 minutes sitting on the chair. So, what's the point of making an appointment??? Next time, I'll find another lab that at least is more respectful of my time.

    Typing this as I stand here waiting. I had a 2.5-week wait for this appointment. I arrived 10…read moreminutes early, checked in, and then had to wait again just to confirm my check-in. After that, I was told there would be an additional wait to have my blood drawn. It's now been 30 minutes, and despite having an appointment, I keep hearing the front desk tell walk-ins and scheduled patients that "the wait is long because we have a lot of walk-ins." Meanwhile, I'm literally watching older gentlemen sit on the floor because there are no seats available, and I'm leaning against a table because there's nowhere else to stand. An older woman next to me said she has an appointment and has already been waiting two hours. This place is horrible. I gave it a second chance, and honestly, I should've trusted my first impression. What makes it worse is how the front desk treats the older patients -- especially those who aren't QR-code savvy. Instead of helping them, they talk to them with zero patience and a dismissive attitude. These are people who need compassion, not condescension. A medical facility should never feel this chaotic, disorganized, or disrespectful. Appointments should mean something, walk-ins shouldn't overrun scheduled times, and no patient -- especially seniors -- should be sitting on the floor because of a lack of space or structure. Completely unacceptable.

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    Labcorp
    Labcorp - Check in here

    Check in here

    Labcorp - Hours and days

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    Hours and days

    PIL Lab - laboratorytesting - Updated May 2026

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