Centrelake Imaging

Terrible service answering the phones.It's takes thirty minutes to make an appointment ‍read more

Trying to schedule an appointment for my father and I was on hold for almost an hour, just to hear…read morethe recording say, you have contacted our office after hours! It is 3:25pm., Your website stats that you are open until 5:00pm.

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Eric Cheung - Cancer and Blood Specialty Clinic

4.8(29 reviews)

6.3 mi

Outstanding doctor and fantastic group working there. I'm very happy to have him as my oncology…read more The office is beautiful. It is a very comforting feeling as soon as you walk in. I'm blessed to have Dr. Cheung as my oncologist! Thank you.

Dr. Cheung is an outstanding doctor. Very welcoming and easy to talk to. He listens to you and asks…read moreif you have any other questions or concerns. He is reassuring and takes his time to listen to your medical issues. Be does not rush you and is very personal. Highly recommend.

Eric Cheung - Cancer and Blood Specialty Clinic

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Nurse getting IV started

Starling Oncology

2.5(11 reviews)

5.1 mi

Very poor service. My mom got two appointments cancelled back to back. The first time they…read morecancelled it was a day before appointment. The second time it was THE DAY of the appointment. No consideration. My mom waited an entire month for the second appointment for it to be canceled. She has been missing work for these appointments. Very disappointing. We have been looking forward to these appointments for them to be canceled like nothing.

Get rid of the call center.......More open communication between oncologist and patient...... Make…read morethe patients feel as if it's not a cattle call

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Merrill Shum, MD- Cancer and Blood Speciality Clinic

5.0(12 reviews)

7.7 mi

Dr. Merrill Shum MD is the best oncologist out there. He makes sure your care is top priority! I…read morehighly recommend him! The utmost care and compassion and excellent quality care! When you first walk into the office there is Kim and Joscelyn to greet you with their beautiful smiles! Alexus calls you back to take your vitals and draw your blood, hands down she is the best phlebotomist out there! Thank you Ally for your kind voice and making everyone feel comfortable as you administer my medications and fluids all the while monitoring my IV! I'm grateful for having the best team in Whittier! You've done good Dr. Shum! Your Staff is amazing! Thank you! You are all loved

Dr. Shum is kind, professional, knowledgeable, and takes the time to explain everything clearly. I…read morealways feel head during my visits, and I appreciate the thoughtful approach to my care. I highly recommend Dr. Merrill Shum to anyone looking for a caring and attentive physician.

Flying to the moon with my team. Happy Halloween!

The founding team at our Whittier office (Cancer and Blood Specialty Clinic)

Merrill Shum, MD- Cancer and Blood Speciality Clinic

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Oncology Nutrition Clinic

4.1(42 reviews)

10.4 mi

I am writing to formally express my concerns regarding the treatment I received during my recent…read moreoncology appointment with Dr. Sachdev on 11-27-2024. I left the appointment feeling dismissed, disrespected, and uncertain about the level of care I was receiving. I would like to detail the specific issues that led to my dissatisfaction and loss of confidence in Dr. Sachdev's ability to provide compassionate and competent care. 1. Lack of Compassion and Dismissive Attitude I felt that my diagnosis of breast cancer was treated as a minor or insignificant issue. While I understand that Dr. Sachdev deals with cancer cases daily, her bedside manner lacked the empathy and compassion I expected during such a challenging and emotional time. For example, when I expressed my fear about incomplete imaging and the possibility of undetected cancer, her responses did not provide reassurance or understanding. 2. Miscommunication and Gaslighting During our conversation, I expressed concern that only one specific area of my left breast had been imaged via ultrasound. Dr. Sachdev insisted that the entire breast was imaged, but later that evening, the nurse practitioner confirmed that only the specific spot where the tumor is located was examined. This inconsistency left me feeling unheard and invalidated. 3. Inadequate Breast Exam Dr. Sachdev's breast exam did not inspire confidence. She was unable to locate the lump in my left breast until I pointed it out, which raised concerns about her ability to detect abnormalities during the exam. This made me question the accuracy of her assessment of my right breast and whether any potential issues could have been overlooked. 4. Dismissiveness of Claustrophobia and MRI Challenges I was unable to complete my breast MRI due to severe claustrophobia, despite making two attempts. When I brought this up, Dr. Sachdev dismissed my concerns and claimed she had never heard of patients being sedated for MRIs. This contradicts the information provided by the breast center's pamphlet and imaging center staff, who stated that approximately 10% of claustrophobic patients require sedation. The nurse practitioner later confirmed that referrals for sedation have been made in the past, but this option was not considered during my appointment. 5. Lack of Comprehensive Imaging Given that my cancer was not detected through mammograms but was identified only after I felt a lump and requested an ultrasound and biopsy, I am deeply concerned that I have not received sufficient imaging to ensure that cancer is not present in other areas, including my right breast or lymph nodes. When I voiced this concern, Dr. Sachdev's assurance that "cancer cannot jump from the left breast to the right breast" felt dismissive rather than thorough. Steps I Have Taken Due to these experiences, I have requested my primary care physician to refer me to another oncology center. However, I feel it is important to address these issues to ensure no other patients feel dismissed, invalidated, or inadequately cared for.

This is for the urology clinic: I was in the hospital and after discharge, I needed to make a…read morefollow-up visit to see the urologist. I called the exchange, and they gave me an appointment six weeks away. No matter how much explaining I did it didn't matter, I couldn't get into see my dr any sooner. I'm in pain from the catheter, the doctor said I may need surgery. In addition, if you call and leave a callback number, they will never return your call. Goddamn, these people.

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Starling Oncology - Radiation Oncology

5.0(4 reviews)

0.0 mi

Thank You for taking good care of my husband. We love the friendliness of the staff and the…read morecleanliness of the facility. They work hard to keep things running on time. When I visited they took the time to explain to me what they were doing for my husband.

When we found out that my mother had cancer we had no idea what that entailed. After all her…read moresurgeries and countless appointments we were sent to radiation. I'm eternally grateful to everyone here at Southland Radiation where my mother received 31 sessions of radiation. The Downey office staff is amazing. Randy, Jasmin and Jerry are the most kindhearted people around. Amy who's doing her hours for school is learning so quickly we hope you get to stay on permanently. Words cannot express how wonderful we felt in your care. Cancer definitely sucks but with people like this in your corner you feel like you can conquer it. Thank you!!! Thank you being so patient with us. Thank you for your care and attention. The love that you bring to everyone that walks through those doors is unlike anything I've seen before.

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Robert Nagourney, MD - Nagourney Cancer Institute

5.0(7 reviews)

10.2 mi

Simply the best!!! His research could change cancer diagnosis and treatment forever!!!read more

Dr, Nagourney is an absolute genius. He has incredible erudition and spends the necessary time…read morewith me to figure out and explain every approach to cure my cancer. He is not a cookie cutter oncologist. His thinking is creative and very much out of the box. His assays are world famous and groundbreaking. Very few people know how compassionate and thoughtful his bedside manner is though. I cannot recommend him highly enough. I am so grateful to have him as my doctor.

Functional profiling testing of your cancer cells

Dr. Nagourney in front of dying cell picture

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Dr. Nagourney analyzing cancer cells

The Oncology Institute

3.0(2 reviews)

5.5 mi

I have been waiting since April. This is now almost the end of October for a refund from them. They…read moreowe me $75 and at this point it's not even the money. I went and had my infusion and my insurance told me that it's not going to cost me anything and when I went there, they told me that there is a copayment. I told them no my insurance says there's not they said if you don't pay then you can't get the infusion so I paid and I was right and they owe me the money. Cannot get in touch with anyone only get overseas customer service that has not helped. They can't speak to me I've tried to reach the corporate office and they bring me back to the overseas customer service. I did finally speak to somebody in July who told me that it should be there the check should be here in two weeks again it is now October 20 25 and I did speak to somebody the other day at corporate office who said that they were sending it out I got a check for $15 not for 75. This company is terrible when it comes to their business so if you have anything with your insurance, beware

I can not say enough about how grateful I am for Dr. Sheri Marquez and her team. She has been…read moreespecially helpful during these unprecedented times specifically with pain management. She has also been a huge advocate for my care and has been the only Doctor who returns my calls. Also, a huge shout out to Diane who helped me to get an appointment for an MRI in a week at another location versus having to wait a month at the location I was referred to. She really helped to expedite the process so I could begin receiving treatment in a more timely manner. She even called me to let me know the positive results of my MRI as soon as they were available to her, which is important during these trying times. Thank you so much for all your time, effort, and compassion.

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Starling Oncology

2.2(37 reviews)

5.0 mi

I was diagnosed with DCIS breast cancer last year. It happened so fast. My doctor recommended a…read moreoncologist to me. That should have stayed home the day we met. He introduced his self and gave we a brief overview of my situation and what he thought should happen. Asked my bf and I if we had any questions. After one question he stood up then proceeded to open the door. We both looked at him like he was crazy and said we had questions. He said he had other patients and he did my doctor a favor by seeing me. Being told you have cancer and that being your first interaction with a doctor about it was not what I thought would happen. We left and I was mad. I let my primary doctor know and he apologized and said he was the best, give him another chance. We thought about it and did. Got there a little early and still ended up waiting a few hours. Didn't want that to be a habit so I left. Felling defeated. Months later I went home (east coast) to see my parents. I went to a appointment with my mom and she told the nurses about me having trouble finding a good doctor. One of the nurses mentioned that a few doctors left Chester, PA and moved to California. She printed out the information and the top page said The Oncology Institute Of Hope and Innovation. I couldn't believe it. I was about to get in to see Dr. Shum. I believe everything happens for a reason. I'm glad the other doctor was a shit show and so was his office and staff. If I didn't find him I would have kept DCIS and had No surgery. The east coast is a whole different vibe. More direct but with love and no agenda. Genuinely caring and not dismissive or take a number and sit down. Dr. Shum made me feel like I was down the street from Wawa. Lol. Comfortable. Answered all of our questions, explained everything, not once making me feel rushed or like he didn't care. It's crazy I had to go to the east coast to find a GREAT, caring oncologist. Happy I went through it with him as my doctor. If I had to do it again( knock on wood that I don't) he would be my first call. So thank you Dr. Shum and Kathy.

Had an appointment and they made me wait for an hour. Too bad…read more Wanted to avoid this place.

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Jessica Rayhanabad, MD

4.8(34 reviews)

10.3 mi

Dr. Rayhanabad is amazing. The best breast surgeon. My mother had her procedure done yesterday and…read moretoday she's healing great. Dr. Rayhanabad's staff are all so kind and helpful. She is HIGHLY recommended.

Wonderful surgeon! Needed no pain medication after my breast surgery and just two tiny dots of red…read morewhere incisions were, which will turn white and disappear. I was back to regular activities in a few days. She went to special lengths to schedule surgery while our daughter, who lives in New Zealand, was here visiting, so she could be with me. She is very caring, and takes time to explain procedures so you know exactly what to expect. I will definitely recommend her to family and friends.