I was very anxious about going to UMI based on the extremely low ratings-- ones and twos. But I…read moreneeded a test quickly, and all other sources would take weeks. So with trepidation, I went. I was delightfully surprised. I arrived an hour early, and when I arrived, the waiting room was busy, but I was able to sign in within five minutes. The attendants at the front desk were very friendly and helpful. I was prepared for a long wait, but I was called about 5 minutes after my scheduled appointment time. The technicians were also friendly and warm, taking the time to explain the process and help make me comfortable. The level of attention was better than I received at centers in Irvine. The test was easy and painless, and they got me in and out in a fraction of the time I expected to be waiting. The only reason I couldn't give them a five is that the facility (compared to Irvine) was old. One of the bathrooms had a door handle that couldn't be locked, and a sign on the mirror said the sink was out of order; use the hand sanitizer. Facility aside, the service was very good, and I would return if I had to again.

There were too many appointments scheduled, so the office was cramped. Due to lack of space, 6ft…read moresocial distance was impossible, so I waited outside. At the front counter, I was asked for my social security card. I have never been to a doctor's office and/or clinic and the staff asked me for my social security card. Why? For what reason? Also, my breast was roughly handled into the x-ray machine by the x-ray attendant, who was unkind and did not introduce herself. Along with my mammogram report, I received someone else's City of Hope Oncology breast report when I picked up my written results.

At first, it was a little confusing on how to get in. But once in everything was smooth. Only…read moreissue I had was the receptionist had a horrendous cough, but she was wearing.a mask The gentleman doing my MRI was very patient with me as I was so claustrophobic. But definitely recommend this place.

Very professional and nice individuals who work here, Danny (supervisor) was so helpful and patient…read morewith me when there was a mixup with my referral. The technician who did the MRI was helpful nice as well. I would recommend this facility for any who needs a MRI!!

Was clean and front desk was great explained everything well overall had a great experience here!!read more

I would like to say that staff here is amazing. Especially Jessica Brake. She was very helpful and…read moreprofessional. She helped me with all questions that I had and made sure that everything was taken care of before I walked away.

I wanted to thank Juan and Maria at Precise Imaging for setting me up with my second MRI over a few…read moreyears. They have been nothing but amazing and fantastic. Juan made sure I felt super comfortable throughout the whole MRI process and I've been to several facilities in the past and this place deserves 10 stars if possible. They are so professional and sincere. They really care about their patients and I'm forever grateful for their assistance.

I came here for my MRI, Juan was such a nice individual who helped me get comfortable with my first…read moreMRI. He has great hospitality and made me feel safe while taking my MRI which I was nervous for. The receptionist ladies in the front were very nice and welcoming!

Best to make advance appointments vs. Walk in's. It will be a wait if you don't have an…read moreappointment. If you don't mind waiting. Then you will take a chance on having to wait. Personally, I rather make an appointment. Friendly staff!!

UPDATE: I did have to take a half day off work but the process here was quick. I was in and out in…read moreless than 10 minutes and the radiologist was extremely nice. Changing it to 4 stars Went to my PCP for a possible bone fracture/sprain. I was told to go get my x-ray at this location. I left my doctors office around 3 pm or so. I tried calling this location to see if they can still take me in but no one ever picked up. Yelp says they close at 5 pm so I went anyway. Turns out, they stop taking in patients after 3pm, which I thought was a little weird because i've had my x-ray taken later than that before at other imaging centers. Anyway, I wasted my time going here and now I gotta take some time off work again just to get my x rays done on a different day.

Everyone is kind and made an unpleasant thing quite bearable. The nurse at the front remembered me…read moreand my birthday after a year. Even when I just called. The doctor took the time to smile and answer any concerns or questions. I needed a cd of the test and they just told me I could come pick it up. Overall a very nice experience. If I ever needed more imaging done, I would come back.

The staff here was very helpful and courteous. The doctor…read moreperforming the imaging was amazing. Not only did I get what I came here to do but I also got into an interesting conversation with the doctor and that made the time go by so much better. Overall great experience.

The office experience was quite unsatisfactory. The…read moreapplication schedulers require additional training and patience. About two weeks ago, I arranged an appointment for my elderly mother at the Downey location, only to be informed by the staff on the day of the appointment that the required study is exclusively conducted in the West Covina area. It is essential to pay close attention when scheduling appointments. Staff members should be considerate of individuals' time and the urgency of the tests being ordered to assist doctors in diagnosing the issue.

This is my 2nd time visiting this facility. My first time was for my first pregnancy ultrasound (my…read moreexperience was great then too) This time, the visit was for my 1.5 year old. I wish I could remember the name of the technician because she was so thoughtful and patient with my son. He became frightened when he realized he was in a "doctor" type setting. She was thoughtful enough to try and soothe him with children's music upon entering the room. She was so patient and gentle with him during the ultrasound. He even fell asleep at some point because he felt her calm energy. Both receptionists are very polite and kind. I only remember one of their names though. Jessica B was so sweet and kind. She went above and beyond for my son. She congratulated him on a job well done and gave him a special treat along with a high five. There's plenty of parking and the facility is very neat and clean. I 100% recommend this facility and 1000% appreciate the staff!!

I would recommend this Ungent Care. It's very personal. Nice staff and both times I visit it was a…read moreDr. on duty. It was a great experience. Thanks ContinuEM

I wish to share a great experience I had with this Urgent Care faculty. I went in with a severe…read moresinus infection Saturday afternoon. The wait was not long. The waiting room looked like a typical waiting room area. Once called in and taken thru the doors...this place was amazing. It looked like an emergency room at any major hospital. All the rooms had beds. They have X-rays, CT scans and MRI machines. I saw NP Courtney Rompel. She was as thorough, skilled and experienced as any Internist I have seen. She was very proactive and was able to address all my medical needs. You are a rock star NP Rompel! I was so appreciative for her concern, care and bedside manner. She even noticed I had some wax build-up in my ear. I can't remember the last time my ENT looked in my ear. My ear was subsequently flushed by the great technician on duty assisting NP Rompel. Side Bar: A few days later I was having an issue with some antibiotics I got at CVS (on the same property). The medication was cracked and disintegrating. CVS refused to exchange the medication without a new prescription. I wish I was kidding but I am not. So back I go to the urgent care and they immediately contacted CVS for replacement medication, without hesitation. I was so grateful for for the treatment I received by NP Rompel, the responsiveness for the medication re-do request, and just in totality an overall fabulous experience. I am on the mend thanks to all the great staff at Continuem Urgent Care! With gratitude!

This place is amazing! Maria is the best! She is sweet and makes you feel really comfortable as…read moresoon as you meet her. She confirmed my babies sex without a doubt my baby girl after 4 boys! I'm extremely excited!!

So being that mothers day is right around the corner, my wife and I decided to try to get the…read moregender reveal done for mothers day. So I called Maria, who did my wife's ultrasound several times before, and she was willing to fit us in around 2 pm today (5/12). So we got in there, did the ultrasound and had the gender results in an envelope for my sister. She's simply amazing person. She even did this on her day off... which is nuts to us, because we really didn't want her to go out her way to do this. But she was more than willing to do such. Please if you haven't schedule an ultrasound, set one up with Maria. She brings this comforting feeling to those she work on. It's like she family to us. We can't wait to set another appointment with her to get the 3D and 4D package done with her.

My husband and I visited Cherished Memories in the South Bay Galleria after church, and the whole…read moreexperience was incredibly sweet. We had texted them the day before, and they were able to accommodate us without any hassle. This was something we wanted our baby girl to experience, and it ended up being such a beautiful moment for our little family. The process was seamless from start to finish. We were able to get both a video and pictures, and our package lasted about fifteen to twenty minutes. The price was just under $100, which is honestly amazing for what you get. The team was kind, patient, and made the entire appointment feel special. If you are expecting and want a memorable ultrasound keepsake, this is absolutely worth it.

Our experience at Cherised moments was outstanding. My husband and I were very satisfied with the…read morewonderful job they did on our son's 4D ultrasound images and videos. Our technician Jenny was so friendly, welcoming and thoughtful. Thank you for your dedication and efforts to go out of your way to add the worship song we selected to be played on our video frame. Highly appreciate it. Overall as first time parents our entire experience was fabulous and we truly recommend Cherished Moments for anyone looking to get top knotch services at fair prices. Way to capture and preserve precious memories. A+