I was very anxious about going to UMI based on the extremely low ratings-- ones and twos. But I…read moreneeded a test quickly, and all other sources would take weeks. So with trepidation, I went. I was delightfully surprised. I arrived an hour early, and when I arrived, the waiting room was busy, but I was able to sign in within five minutes. The attendants at the front desk were very friendly and helpful. I was prepared for a long wait, but I was called about 5 minutes after my scheduled appointment time. The technicians were also friendly and warm, taking the time to explain the process and help make me comfortable. The level of attention was better than I received at centers in Irvine. The test was easy and painless, and they got me in and out in a fraction of the time I expected to be waiting. The only reason I couldn't give them a five is that the facility (compared to Irvine) was old. One of the bathrooms had a door handle that couldn't be locked, and a sign on the mirror said the sink was out of order; use the hand sanitizer. Facility aside, the service was very good, and I would return if I had to again.

Came in as a patient , Absolutely not a friendly staff and everyone here speaks to you in a very…read morerude way. Given me the impression as a patient and working in medical field.. we understand that dealing hundreds of patient everyday doesn't give you the rite to be rude.. didnt feel anyone friendly or speak to you in a respect way..

At first, it was a little confusing on how to get in. But once in everything was smooth. Only…read moreissue I had was the receptionist had a horrendous cough, but she was wearing.a mask The gentleman doing my MRI was very patient with me as I was so claustrophobic. But definitely recommend this place.

Very professional and nice individuals who work here, Danny (supervisor) was so helpful and patient…read morewith me when there was a mixup with my referral. The technician who did the MRI was helpful nice as well. I would recommend this facility for any who needs a MRI!!

Came here for a mammogram, referred by the health insurance I have. The staff was really nice and…read morethe lady who did my mammogram was patient/ I have had this procedure done before at a place in Bellflower 5/6 years ago and the lady who did my mammogram in Bellflower was very rude. I would definitely recommend this place.

Was clean and front desk was great explained everything well overall had a great experience here!!read more

I wanted to thank Juan and Maria at Precise Imaging for setting me up with my second MRI over a few…read moreyears. They have been nothing but amazing and fantastic. Juan made sure I felt super comfortable throughout the whole MRI process and I've been to several facilities in the past and this place deserves 10 stars if possible. They are so professional and sincere. They really care about their patients and I'm forever grateful for their assistance.

I came here for my MRI, Juan was such a nice individual who helped me get comfortable with my first…read moreMRI. He has great hospitality and made me feel safe while taking my MRI which I was nervous for. The receptionist ladies in the front were very nice and welcoming!

I unfortunately had an accident at my work , so they sent me here to get an MRI for my leg and let…read moreme tell you the staff here is wonderful Catalina is the receptionist and she is so friendly, Joe did my MRI and he was so soothing and very patient with me , I recommend this place to everyone and also another plus is this place is so clean and smells nice , definitely grateful for Max MRI in Downey for helping me out

I recently visited Max MRI and I am always satisfied Catalina and the Technician Joe are always…read morepolite and friendly. I have been there many times and I'm always greeted with a big smile from Catalina and Joe. They always make sure I am comfortable, keep up the great job you.

Best to make advance appointments vs. Walk in's. It will be a wait if you don't have an…read moreappointment. If you don't mind waiting. Then you will take a chance on having to wait. Personally, I rather make an appointment. Friendly staff!!

UPDATE: I did have to take a half day off work but the process here was quick. I was in and out in…read moreless than 10 minutes and the radiologist was extremely nice. Changing it to 4 stars Went to my PCP for a possible bone fracture/sprain. I was told to go get my x-ray at this location. I left my doctors office around 3 pm or so. I tried calling this location to see if they can still take me in but no one ever picked up. Yelp says they close at 5 pm so I went anyway. Turns out, they stop taking in patients after 3pm, which I thought was a little weird because i've had my x-ray taken later than that before at other imaging centers. Anyway, I wasted my time going here and now I gotta take some time off work again just to get my x rays done on a different day.

Everyone is kind and made an unpleasant thing quite bearable. The nurse at the front remembered me…read moreand my birthday after a year. Even when I just called. The doctor took the time to smile and answer any concerns or questions. I needed a cd of the test and they just told me I could come pick it up. Overall a very nice experience. If I ever needed more imaging done, I would come back.

The staff here was very helpful and courteous. The doctor…read moreperforming the imaging was amazing. Not only did I get what I came here to do but I also got into an interesting conversation with the doctor and that made the time go by so much better. Overall great experience.

The office experience was quite unsatisfactory. The…read moreapplication schedulers require additional training and patience. About two weeks ago, I arranged an appointment for my elderly mother at the Downey location, only to be informed by the staff on the day of the appointment that the required study is exclusively conducted in the West Covina area. It is essential to pay close attention when scheduling appointments. Staff members should be considerate of individuals' time and the urgency of the tests being ordered to assist doctors in diagnosing the issue.

This is my 2nd time visiting this facility. My first time was for my first pregnancy ultrasound (my…read moreexperience was great then too) This time, the visit was for my 1.5 year old. I wish I could remember the name of the technician because she was so thoughtful and patient with my son. He became frightened when he realized he was in a "doctor" type setting. She was thoughtful enough to try and soothe him with children's music upon entering the room. She was so patient and gentle with him during the ultrasound. He even fell asleep at some point because he felt her calm energy. Both receptionists are very polite and kind. I only remember one of their names though. Jessica B was so sweet and kind. She went above and beyond for my son. She congratulated him on a job well done and gave him a special treat along with a high five. There's plenty of parking and the facility is very neat and clean. I 100% recommend this facility and 1000% appreciate the staff!!

I had to come here after an unsatisfactory experience from Excer Urgent care on Lakewood blvd. They…read moretold me they needed a "credit card" when I have full medical coverage! With all the healthcare fraud and breeches...there was so way I was going to do that. The receptionists at ContinuEM were super nice and got me checked in within 5 mins. Never did they ask me for anything financial other than my copay which was expected. Once I saw the doctor, boy was he thorough. He explained what was going on, what to expect and what I was doing that could make things worse. They gave me a steroid pill right there in the office - no need to go to the pharmacy! And they observed me after I took the pills to make sure I didn't have a reaction. It was actually a good thing that Exer didn't work out!

I received the worst service from JENNIFER PEART, NP, today, 6/2/2026…read more I told her my concerns, and she told me they don't handle this in their establishment. I just said, "Ok, I guess that's it". I felt helpless at this point. She then replied with, "okay"! And walked off nonchalantly. I stood there for a few seconds before realizing a nurse or aide was not coming to offer me an after visit summary, and escort me out. I then found my own way out. It made me wonder would she treat a non-minority the same way she treated me. I understand they have their own limitations, but to be treated so nonchalantly with lack of compassion is the upsetting part. Are bedside manners nonexistent now? I understand people have their off days, but this was completely unacceptable. Maybe consider another field if helping people doesn't bring you any sense of fulfillment. I will be reaching out to speak with a manager if possible.

2nd time around. Good experience really recommend checking them out better than other places and…read moreoffer more. Ask about there hyper realistic image.

My husband and I visited Cherished Memories in the South Bay Galleria after church, and the whole…read moreexperience was incredibly sweet. We had texted them the day before, and they were able to accommodate us without any hassle. This was something we wanted our baby girl to experience, and it ended up being such a beautiful moment for our little family. The process was seamless from start to finish. We were able to get both a video and pictures, and our package lasted about fifteen to twenty minutes. The price was just under $100, which is honestly amazing for what you get. The team was kind, patient, and made the entire appointment feel special. If you are expecting and want a memorable ultrasound keepsake, this is absolutely worth it.