I try to come here for the convenience as it's close to my home but all the employees and medical…read moreteam are so professional friendly and they provide excellent service .. I'd rather go to this clinic than a larger medical facility if I know they can address my medical issues and they've never disappointed me .. this clinic is outstanding!

Well, let me say how wonderful our experience went with PA Kyle Ramos. My mom had severe pain so we…read morewent to United Urgent Care close to her home. The office staff quickly checked us in and made my mom as comfortable as possible. PA Kyle was respectful and his bed side manner towards my 90 year old Mom was warm and caring. He patiently explained test results, prescriptions and made sure we were all set for follow ups with my mom's GP. The staff and office personnel are efficient and courteous. If you have an urgent medical need, go to United Urgent Care in Carson.

I was very nervous going into my biopsy, but Erica (US tech), Tricia (coordinator), and Dr. Shin…read more(radiologist) made the entire experience so much easier. They explained everything clearly and took the time to answer all my questions with kindness. Erica even held my hand during the procedure, which meant so much to me. Both her and Tricia were incredibly sweet and comforting, and they even gave me a hug before I left. Dr. Shin also made me feel very comfortable in the room. They have such an amazing team dynamic. I truly wish there were more people like them in healthcare.

When I went it wasn't busy good timing but I had an appointment for 1030. Waited about 15 min for…read moremy turn for mri. I was cared by Tinaya who was awesome very friendly and well spoken person. The MRI was big so I didn't feel cramped and it was the best experience I had for a MRI. Overall I am doing to always ask my doctor to do my tests here.

I had one mammogram here in 2022 and haven't been able to get an appointment or get copies of my…read morescans since then because they don't answer the phone or call you back. I tried making an appointment in person and after acknowledging that their phone system is messed up, they told me to call the number. I think it's time to contact the board of trustees.

Best experience Vanessa is wonderful she greeted Me and…read morecompleted my paperwork fast. Dawn the technologist made me feel so comfortable and was very efficient. I would definitely recommend this location everyone was so professional and knowledgeable thank you .

I had two, back-to-back MRI appointments today, pelvic and abdominal-with and without contrast…read more Upon arrival, I was warmly greeted and expeditiously checked-in by Giselle. She is gracious, friendly, and professional. Iris is the highly-experienced radiology technician I was assigned. She is very knowledgeable, courteous, quite communicative, and compassionate. I highly recommend UMI Torrance!

I have been there several times. Recently the front office staff are not nice. I have been trying…read moreto make a new appointment but am stuck listening to unbelievable garbage about how wonderful they are on and on and on. Last week, I called and requested a callback but never got a call. I am going to go somewhere else. They just don't care anymore.

Parking is adjacent to the Imaging building, so it was easy access to the building. Front office…read morestaff were very friendly and helpful. The Imagining staff welcomed me through the double doors then walked me to the changing room; they provided clear instructions. The Radiographer was friendly and explained every step and move, which calmed me down. They provided ear plugs, ear muffs, and a wash cloth for my eyes, so I could relax during the procedure.

Came here for an Interventional Radiology procedure. While many things went well, they glossed over…read morethe things that really annoy a patient. This is a stressful time for the patient and family. Anticipate friction points from the patient's viewpoint and solve them before arrival! We lack time to work with you to solve your logistical problems. Light rail may work for some outpatients. Most patients drive to your location or someone drives them. So, they need good directions. The pre-admitting interview person gave generic directions to the place and Google Maps were no help at all. Develop good directions and work with Apple, Garmin, and Google to add them. After a failed map search, by chance we called 562-933-1550 (radiology scheduling) and a very pleasant lady finally gave us correct directions: navigate to 403 E Columbia St., from Atlantic Blvd turn right onto Columbia St., drive past the lime-green Diagnostic Imaging building, turn right into side parking, and park in places labeled "for diagnostic imaging patients". Walk across the street and check in at the outpatient surgery center. Helpful! Please program the MyChart automated Epic system to send those directions. MyChart sent the address for the Long Beach Medical Center, a large complex covering several acres and with many entrances. After checking in, the experience was good. Nurses Priscilla and Delilah were very professional and helpful. The interventional radiology team was also great. I felt sorry for the tech who pushed my gurney from the pre-op area through several doors before reaching the interventional radiology room. None of the doors were set to open automatically. He used the gurney to brace the double doors open. Implement automatic doors before an accident happens. The strong, sticky tape that provides antibacterial barrier and holds patient's neck in one orientation for three days was more annoying than the procedure. Warn the patient about this. On removal, the tape ripped off about two square inches of skin. The abrasions and wounds create an entry for infection, so patient's medical team may delay the follow-on treatment until they heal. Talk to a surgeon, preferably a plastic surgeon, to identify a better tape.

I've had the worst time with RadNet telephone customer service. I need a cd and MRI report for an…read moreupcoming procedure. I was able to reach Janet by phone at Wave Imaging. She told me she would have it ready for pick up in 10 minutes. Janet went above and beyond to help me! Give her a raise!!

Their on-site service was fine but it's been weeks and they still haven't had a radiologist look at…read morethe results. I have called multiple times and they had said they would send me the results via email which they have not. It took multiple requests from the doctor to get them to even fax over the results to the doctor's office. I would definitely not recommend this place.

I would like to share my very pleasant experience with Victoria. She is a very sweet, kind,…read moreand--above all--professional person. Thank goodness she was there; she put me completely at ease regarding the procedure. I had been dreading the MRI because I have a phobia of those machines, but she made sure I felt comfortable and well cared for. Thank you so much for truly understanding excellent customer service and for showing such empathy. I highly recommend her, and I will be bringing my whole family there for exams--even the ones my health insurance won't cover and I have to pay for out of pocket. God bless you, Victoria!! Regards, Claudia M.

Incredibly talented medical professionals with an are highly skilled, compassionate and kind from…read morethe first hello to the last goodbye . They are a tremendous treasure in the medical communit!

I called multiple times on different days to try to make an appointment. I made an appointment…read moreonline and provided both my email and phone number but never got any confirmation. I called to try to confirm and left a voicemail but no one ever picked up or returned my call. How can a place run like this?

Dr. Kian is by far the best chiropractor I've ever had. Unlike the previous chiropractors I had…read moreseen, he took the time to teach me about biomechanics and how exactly my bad posture/stretching habits negatively affect my spine and body. He also taught me numerous exercises and stretches to prevent further back aches and injuries. His adjustments were very effective, and he always made sure that I was doing ok before proceeding with further adjustments. If you're looking for effective treatment from a chiropractor who is very friendly and truly cares about his patients, I highly recommend Dr. Kian.

Very clean and modern facility. Staff have a great attitude. Great standard of care quality. Any…read morekind of test or scan. Very convenient location.

I showed up early/on time. I waited 40 minutes to be called for my appointment. When I checked in…read moreno one told me I wasn't suppose to use the restroom/urinate. I used the restroom while waiting. When I did see the technician I'm told that I must have a full bladder to do this procedure so now I'm told to drink 2 large glasses of water and wait Again. No one tells me it's going to be an hour before my bladder is 'full' so now I'm waiting an additional hour on top of the 40 I've already waited. When I asked why no one let me know about The full bladder needed I was told there was a voicemail left and I should have gotten that. They said I should also know which test I'm getting...now mind you no one bothered to circle the test I was getting on the paper so that I would Know. I said I understand but I never received the voicemail only an email which I used to confirm my 10:05 AM appointment. I said that it would have been nice to mention when checking in. The way I was treated by the receptionists is not what I expect from a professional office taking my money for a service. i understand everyone has bad days but todays bad day was at my expense and with no regard or apology from anyone working in this office. A little kindness goes a long way... PS The technician was great and very kind.

Came here for a routine blood draw and the overall experience was a bit better than I had expected…read more [Parking]: Gated parking lot with one hour free with validation. The first 30 minutes = $2.00 and each additional 30 minutes thereafter = $1.00. Daily maximum = $10.00. Don't forget to stamp the ticket at the Quest office counter before leaving. Otherwise, there should be plenty of free street parking if you come early enough and don't want to worry about parking validation. [Process]: There were no receptionists at the counter at 8 AM. Visitors can use the kiosk to check in or use the online check-in link provided in the email. I clicked the online check-in link and it took less than a minute to complete the process. I arrived at 8 AM and was done in less than 10 minutes after checking in. To my surprise, I didn't have to make a fist and the phlebotomist was still able to complete the blood draw within minutes. The waiting room also has a screen showing the number of customers currently being served and the number of customers with scheduled appointments within the next 60 minutes. [Lab order]: I forgot to bring a physical printout, but the phlebotomist was able to locate a digital copy by searching my name and birthday. Otherwise, customers can email a copy to PSCCWK@Questdiagnostics.com. [Conclusion]: A fairly efficient process when everything aligns from having an appointment scheduled to having the lab order ready.

I usually go to Labcorp for bloodwork but had to go to Quest because of the paperwork I was given…read more After creating an online account and setting an appointment, the process was very smooth and everything was done efficiently and professionally. About the only thing I don't like about this medical center is that you have to take a ticket when entering the parking lot and need to remember to stamp your ticket before leaving the office in order to avoid paying for parking. This is the only medical center in the area that tries to charge people for parking. Not the fault of Quest though.