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    Quest Diagnostics

    2.8 (36 reviews)
    Closed • 7:30 am - 12:00 pm, 1:00 PM - 4:00 PM

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    Trudy L.

    Is a faucet in women's rest room a million dollars? Why a facility providing medical service and do blood work giving patients this kind of image? The wait area was huge but spider webs at two different corners? Any one cleaning this building would have no problem seeing these spots to clean, guess they chose not to clean and the management overlooked for months. If the plants in offices of your doctors, do you think your doctors will provide good service to you?

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    1 year ago

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    5 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    9 years ago

    Helpful 1
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    Photo of Eunice K.
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    6 years ago

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    Quest Support

    Helpful 1
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    8 years ago

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    10 years ago

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    7 years ago

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    Quest Support

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    7 years ago

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    Quest Support

    Hi Cristy- thank you for sharing this feedback!

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    5 years ago

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    7 years ago

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    Quest Support

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    Photo of Michelle W.
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    7 years ago

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    Quest Support

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    Photo of John K.
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    5 years ago

    Yesenia really helped me out with my complicated lab order!!!! She's a superstar!!!!!!!

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    7 years ago

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    Quest Support

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    8 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    12 years ago

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    12 years ago

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    9 years ago

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    9 years ago

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    14 years ago

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    12 years ago

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    11 years ago

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    9 years ago

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    10 years ago

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    8 years ago

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    9 years ago

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    10 years ago

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    9 years ago

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    12 years ago

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    11 years ago

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    Ask the Community - Quest Diagnostics

    What's their direct number? Can't even get through to talk to a real person!!

    Quest doesn't give it out to the public! Employees access only!

    Don’t See Your Question? Ask Away!

    Review Highlights - Quest Diagnostics

    “I didn't have to wait long and the best part was that she got my vein in the first try and filled all the vials I needed.”

    Mentioned in 2 reviews

    Read more highlights

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    Labcorp - This is a great waiting area, fresh air, not packed like a can of sardines.

    Labcorp

    2.9(86 reviews)
    6.8 mi

    I had a great experience here! Latanya, the phlebotomist/lab tech, was amazing--very kind, patient,…read moreand professional. I was a walk-in with no appointment, arrived around 8:00 a.m., and was completely done by 8:30, even with about 10 people waiting. I honestly don't understand all the bad reviews. Yes, the office is small, but the service was quick and pleasant. Even the front desk staff was very kind. Thank you, Latanya, for making my visit such a positive experience!

    I got here early for my appointment and the front desk staff asked for my insurance etc. 30 minutes…read morelater I'm still waiting! I finally ask them how much longer. Apparently checking in through their KIOSK makes you a walk-in. THERE IS NO SIGN THAT SAYS THAT. Their kiosk simply says express check in. Like all other medical offices these days. EVEN WITH AN APPOINTMENT they still had me waiting as a walk in. Apparently with an appointment you HAVE TO use your email/QR code. Otherwise staff will NOT KNOW YOU HAVE AN APPOINTMENT!!! As customers we're suppose to magically know this information because there are NO SIGNS informing you!! The front desk tried blaming me too like I'm supposed to know this!! Worst experience EVER getting lab work. ZERO STARS for a medical lab!!!

    Photos
    Labcorp - Don't go inside, it's packed! Haha.

    Don't go inside, it's packed! Haha.

    Labcorp - DOES NOT SAY THAT THESE ARE FOR WALK-INS ONLY!!!! NO SIGNS ABOUT APPOINTMENT CHECK-IN PROCESS BEING ANY DIFFERENT!!!

    DOES NOT SAY THAT THESE ARE FOR WALK-INS ONLY!!!! NO SIGNS ABOUT APPOINTMENT CHECK-IN PROCESS BEING ANY DIFFERENT!!!

    Labcorp - Look for this sign!

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    Look for this sign!

    Quest Diagnostics - NO CAMERA OR CELL PHONE ALLOWED. Sign posted. Oops.

    Quest Diagnostics

    3.5(203 reviews)
    7.2 mi

    I love how close this place is to my home, and I love how quickly they attend to you so you don't…read morehave to wait forever! The first time I was a little confused about where the building was until I saw everyone coming in and out lol. Recently, Kenneth attended me, and he literally made my morning before drawing my blood! He was so friendly and easy to talk to. I wish you could request a specific person, but I don't think that's possible. I also had a female technician last time (I forgot her name ), and she was super sweet and loved to talk too!

    715 am, Saturday, May 16, 2026…read more I came an hour early to the Quest Lab to find out if they'd take me early before my appointment time as a walk-in. Not sure if it'll happen as I already have the standing appointment. The self service kiosk is easy to use, there are four machines near the entrance. Plenty of parking spaces here at the medical plaza. There's a constant arrival of patients, so not likely to be seen earlier than the appointment time. I have no idea when walk-ins would be seen as appointments have priority. I don't recommend trying to get here any earlier than ten minutes. The restrooms are clean, however, there's no wall mounted soap dispenser. That's such a big miss! Super silly having that gallon sized pump hand soap on the cabinet away from the sink. The hand dryer works well, there are no paper towels. This one is weird too, I was given a small plastic double Dixie cup with lid instead of the medical grade plastic urine collection cup. Hmm... Not sure if that was because I had to go before she had a jar ready and labeled. My phlebotomist was professional, yes. But she wasn't as good as the other one I had previously. All I care about is that they're able to collect the blood sample on the first insertion of the needle. Don't miss! Haha.

    Photos
    Quest Diagnostics - Clean restroom (hand sanitizer on counter). No soap at sink!

    Clean restroom (hand sanitizer on counter). No soap at sink!

    Quest Diagnostics - Self check in kiosk

    Self check in kiosk

    Quest Diagnostics - Quest Diagnostics

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    Quest Diagnostics

    Labcorp - Waiting area

    Labcorp

    3.5(96 reviews)
    3.5 mi

    Accompanied my wife to this Labcorp for the first time, located on the second floor of a medical…read morebuilding. The waiting area was clean with many people waiting, the patients seemed to be helped professionally and process moving fairly efficiently. Like most of us, my wife does not enjoy getting blood drawn, but she said the staff was courteous and competent. Tip: My wife had a 10am appointment, we arrived around 9:40, it was very busy with many people waiting. She was called at 9:50 so appointment really helped. Parking: paid lot but we were able to find 2-hour street parking next to the Thrift store across the street at 9:30am on a Monday.

    Labcorp is located on the second floor. This is my second time visiting this location…read more Unless you arrive early, expect a crowd and limited parking. Booking an appointment ahead of time is definitely recommended. My appointment was at 10 a.m. During check-in at the kiosk, it gave me the option to reschedule due to their busy schedule or to "continue." I chose to continue and told myself I'd wait about 20 minutes before considering rescheduling. Surprisingly, about 5 minutes later, I received a text saying, "Your Labcorp technician is ready to see you. Please proceed to the Labcorp check-in area and your name will be called shortly." I went to the lobby, where the front desk staff verified my information and told me they'd be with me soon. My name was called a little over 20 minutes later, and the actual blood draw took less than 5 minutes. Arrive about 15 minutes before your appointment so you'll have enough time to find parking. Friendly and professional staff overall.

    Photos
    Labcorp - Physical exam blood draw

    Physical exam blood draw

    Labcorp - Waiting room

    Waiting room

    Labcorp - Entrance on the second floor

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    Entrance on the second floor

    Quest Diagnostics - laboratorytesting - Updated September 2026

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