I had a great experience here! Latanya, the phlebotomist/lab tech, was amazing--very kind, patient, and professional. I was a walk-in with no appointment, arrived around 8:00 a.m., and was completely done by 8:30, even with about 10 people waiting. I honestly don't understand all the bad reviews. Yes, the office is small, but the service was quick and pleasant. Even the front desk staff was very kind. Thank you, Latanya, for making my visit such a positive experience! read more

I scheduled a routine lab appointment at LabCorp, 1950 Sunnycrest Drive, and unfortunately had a very concerning experience. The front desk staff were unprofessional and unhelpful, and my attempts to seek clarification or assistance were not addressed. One receptionist, in particular, spoke to patients in a disrespectful manner. In addition, there appeared to be frequent gossiping between reception staff and a phlebotomist, which contributed to an unprofessional environment. The waiting room was overcrowded, and there did not appear to be an appropriate sense of urgency in assisting patients. The overall atmosphere created unnecessary stress and made the environment feel disorganized and unsafe. Experiences like this can discourage patients from seeking care and undermine confidence in the quality of service. I hope this feedback is taken seriously and used to improve patient care and professionalism at this location. read more

1045 am, October 02,2025 I pulled in the medical plaza thinking I was barely making my appointment and looking for a parking spot! I found a couple but it was for the building next door. I proceeded to park in the spot thinking I was going to be in and out of here! Oh no, was I wrong. The LabCorp was packed! And then I checked my appointment time... Holy cow! I'm an hour early. Phew... I rush back out and decided to move my car. I did not want to be towed. So, your options for parking are 1) Parking structure, 1st 30 minutes free, beyond is $1.5/30 minutes. 2) There's street parking available on Valencia Mesa. Short walk to the building. I do the express check-in via the mobile text received but also at their kiosk as I wasn't sure the phone method worked. At the kiosk, you'll need to scan your DL. All checked in, it said that I can go wait elsewhere that I'm comfortable. Heck yes, get me out of that cramped waiting area. Ridiculous... I'm sitting on the bench just outside of the building entrance doors writing this review. It's much nicer out here with fresh air. Getting nervous, ten minutes past the appointment time... Ooh, the text messaging worked but back to the receptionist to confirm information and lab orders. Back to waiting again for next available phlebotomist. This waiting room is way too small, way too many people. Finally, I get called, 30 minutes past the appointment time! I'm not surprised. SMH. The phlebotomist is nice, however, I judge them on their skills for drawing blood. I will let this experience slide... WTF are you going to do? She couldn't find a vein, I guess I need to chop off the defective left arm! Haha! She asked to use the other arm, how kind that she asked. As I said, what are you going to do? Reschedule? Hell no! My time is valuable, #JUSTDOIT. She was able to get the vials done. Her wrap on the left arm comes undone and unravels. C'mon now. Greenhorn, a little inexperienced, or just cheap not using enough stretch bandage?? All done except she presents me the little cup for the sample! Haha, fine, this one is no problem! If you are unfamiliar with location, I highly recommend you go to a larger location or at least call to talk to one of the staffers to ask about their slow and busy times. I know this area so parking on the street isn't an issue. I've never experienced such a busy and tiny LabCorp location. Even the phlebotomist said it's their smallest location in the area. Oy vey... My phlebotomist did her best to care for me, she was gentle, but strike one was the big miss. Strike two was not bandaging properly. These are on her. The facility is too small for my liking. I'd choose another location and will only return if I had no other options. read more

See all

The staff was very friendly, but they took around 10 vials of blood for a full metabolic panel and forgot to run my thyroid panels! So now I'm getting my blood drawn again a week later, needlessly waiting and paying again for parking and testing. Very frustrated, I've never had a lab forget/lose my draws. read more

The phlebotomist who took my blood seems to be a nice person but my problem is she could hardly place the tourniquet on my arm, it keeps popping out . I had to help her to put it in place . I asked her how old she is, she's 80!. I got anxious if she can still draw my blood properly , thank God she made it. I think she's too old for this job . Maybe just a desk job for her. read more

My name is Michael. I am a patient at Providence. I was sent over to this location to have my blood drawn. I've never had blood drawn before first time but when I spoke with the front desk specifically Karina Z she was very rude. No customer service couldn't walk me through the process. I don't know if she was having a bad day or what But I do not recommend going to this LabCorp for this reason people should be treated with respect it takes a few minutes to be kind and to help somebody have a better day. I hope that you guys can talk to her and get her on the right track because nobody should be treated this way Very unprofessional, rude and disrespectful read more

This place is so mismanaged. I had an appointment yet waited for over an hour. The room has 18 chairs but there were so many waiting we were competing for wall space. If you have a choice, go somewhere else. read more

I would not go to this lab again. I got here 10 minutes early and got seen exactly an HOUR AFTER my appointment time (12pm). Receptionist kept saying they'd call me in soon and then 20 mins went by each time.. no apology for the wait or anything. Parking here is a wreck, and the employees don't know where the parking is located. Luckily my car didn't get towed. I get my blood drawn frequently and have never had a painful experience in my life. This was the first time it hurt me & went through my skin on the other side. :( read more

Waited an hour+ after arriving 15 minutes early to my appointment because the previous walk-ins were a 3 hour wait.

If you make an appointment prepare to wait anyway at least 30 mins, even when no one else is in the office. They don't care, no urgency about anything, especially wasting people's time. Also, they text you a QR code to scan when you get to the appt but when you arrive, there is no scanner. You have to put your driver's license in. My recommendation is go to Quest on Harbor. They are on it. I've have had over a dozen blood tests there and they work like a well-oiled machine. In and out in 10 mins. read more

It's a nice office, clean. The staff is courteous and friendly. It's best if you scheduled an appointment. Although without it it did not take that long. read more

This is a great site. Review is totally wrong. Because they're monitoring the effect of chemotherapy I have gone probably every 2 to 3 weeks. read more

Super slow and understaffed. Very few chairs in waiting room, but just enough chairs to watch the technicians sit and not serve patients. I had to wait six weeks for a morning appointment and was disappointed that it took forever to get served anyway. read more

Arrived a few minutes early for my appointment time and checked in on the machine. They didn't call my name for 30 minutes and that was just to start the insurance/payment process. The waiting room is small and crowded - only 9 chairs for nearly 20 people waiting. The staff seem nice enough, but the waiting time was too much for me and I had to leave. read more

I have a HUGE fear of not only needles but blood as well so I was definitely not thrilled to be going to get my blood drawn after putting it off for quite some time but Labcorp made the process as smooth as could possibly be. I didn't have an appointment and was in and out in a matter of 15 minutes. I believe the girls name was Abby who helped me specifically and she was so patient, kind, and funny which really helps put me a ease and I appreciate it so much. Thank you to Labcorp & Abby for making it such a painless experience! read more

What in the heck happened to this place?? Awful. A few years ago I came here regularly for over a year, as my doctor was trying to get my body figured out. I had blood tests and draws constantly. The staff was so amazing and friendly!! I almost actually loved coming here... Fast forward to the last year and a half or so. Wow. A complete 180. That woman at the front desk is so amazingly rude and unfriendly. I hesitated updating my review off of one visit, but now that I've been back a handful of times I know that it has definitely slipped down in service and friendliness. Horrible. Here's an example of another weird thing... Rude lady at the front desk says I have a co-pay. I said okay and gave her my card to pay. She said "that'll be 20-50 dollars". I said that was fine and I'd pay whatever was the co-pay. She said it will be anywhere from $20 to $50. A little confused, I asked what was the amount I needed to pay. She said I could pay anything from $20 to $50. Really? I can just pick and choose my cost?? I mean if that's the case, please explain this to me a little more. Never got any sort of explanation. I paid $50. So weird. Hopefully she didn't charge me $20 and keep a $30 tip. She's horrid. The nurses taking blood are somewhat friendly (Latonya, today, was really sweet, sorry if I misspelled), but nothing like the ladies were before. I will continue to go to Labcorp because they seem to be quicker and less hassle than Quest or other places, or maybe I'm just used to it here, dunno. Kind of sad because they know we are at their mercy and they know that no matter how many bad reviews, they can still treat us poorly and be nasty human beings. I wish the "higher ups" would read reviews and take them seriously. Friendly people are out there looking for good jobs, they should be the ones rewarded, not the ones at this front desk. Hopefully a change will happen soon and Labcorp will be a place I don't dread visiting. I don't mind being stuck with a needle, but I do mind the way the staff treats people. read more

So apparently, I am at high risk of getting a stroke so my doctor decided to refer me to get lab testing done to see what mystery is hurting me. After searching around different locations, I found the Fullerton one had an open spot for the next day. Cool cool I am pretty lucky. First off, the parking structure charges to park here after the free 30 minutes. Unless you are dropping off stuff or just filling out paperwork, there is no way you are getting out within 30 minutes. Even though I scheduled an appointment, they called my name like 20 minutes later. Not a bad wait time if I wasn't being charged on the clock lol. They are also on the 2nd floor and you may get lost trying to find the office in a giant maze, but who doesn't love mazes? Also unless you have an appointment, your check-in is through a kiosk. If you go up to them, they will get annoyed and just tell you to do it yourself there. I heard them talking to people there while waiting for my appointment. The good thing though was once I was getting my blood drawn, the guy was super friendly and gave me a cup of water after 4 tubes were done. I swear I never get dizzy, but from fasting and 4 tubes of blood loss, I had to put my head down for a bit. They definitely shot me up well there, but I was just trying to shoot out here after a few minutes to avoid the fee haha. Also, results came immediately that same night. Not sure if I should be excited or scared about them, but it was almost like I had Prime same-day shipping activated so I appreciated the timely results at least. read more

I initially thought that LabCorp had somehow messed up my bloodwork but Bailey was wonderful and cleared up that it was in fact my doctor's office and she helped me in how to handle the situation with them. Thanks for turning this 1 star experience into a 5 star! read more

Everything was so smooth today - such a 180 from most the reviews I read. It was my first time here today. I parked in the parking structure (first 30min are free). I found the lab super easily, contrary to the reviews, there were signs outside to let you know what suite number you're looking for. Once I walked in, I was welcomed, asked for paperwork, and prompted to check in. I was a walk-in. I did not make an appointment. The check in booth walks you through the steps and is super simple to follow. I waited all of 5 minutes to get called in and do my routine bloodwork. Tanya helped me at the front and also drew my blood. She was so kind, interactive, and you can tell she has a heart for people. Highly recommend this location. read more

LabCorp is great. Always a great experience. They always get me in and the phlebotomist is excellent.

This office is completely unorganized and unprofessional. People standing all over the place. Wait times over 3 hours. Lab tech takes 30 minutes for each patient. Ridiculous! read more

Wednesday 8:40 AM. Entered as a walk-in staff was helpful and kind. Desk staff greeted everyone and provided directions. Phlebotomist was efficient and friendly. Lab work and sample collected and I was able to leave. 30 minutes later. read more

Making the appointment on-line was easy and efficient for the Brea location. I did however wait almost 35 minutes to be seen and that's with the required arrival 15 minutes early. The check-in staff was helpful. My reason for the 2 star rating is because the Phlebotomist who took care of me seemed rushed and when tying the "rolled" rubber band as opposed to flat on my bicep resulted in being very painful and I said so. Next, she had me hold my arm straight and out in the air (odd?) and inserted the needle into my vein, again very painful. Next she tied a rubber band with gauze also tight around the injection sight and I couldn't wait to get it off. Next, I gave a urine sample as instructed, Phlebotomist wrote my name on the container and I placed it in the silver cabinet as instructed. The Lab report indicated that I did not provide a urine sample therefore no results. Finally, at the injection site there was residual blood coagulation under the skin at the injection site and that has never happened before and leaving me bruised. Following my doctor's appointment to read my results I called and left a message at Lab Corp to find out where the missing results are and what happened to them and I am waiting for a call back. Overall, this was a painful and terrible experience and now missing results. I am trying another Lab Corp location for future tests as my insurance has switched from Quest to Lab Corp. Full disclosure, I've used Lab Corp in the past without these type of problems. I hope they counsel the Phlebotomist and improve their patient care. read more

If you are going to the Fullerton one you need to know their system. Initially the girl at the front desk was snarky and rude however later after I asked for to speak to a lab managers she was nicer and told me where the closest entrance was located. They will not assist with any person that is having difficulty walking. I was told directly and clearly that there are no wheelchairs at any Labcorp. They just don't have them. So I asked how they manage people that are having difficulty walking the response was "We don't have that here". Everything else was normal and we got in right away without any other difficulties. Leaving was much easier because we new where the closest exit was read more

I went to the Lab Corp in Brea and had made an online appointment. The service and the speed of how quickly I was helped was amazing and very professional. The phlebotomist was very skilled and I had absolutely no bruising at the blood draw site on my arm. This is my first interaction with Lab Corp. I didn't know what to expect since I always had to use Quest Diagnostics. This first experience was really great! read more

Labcorp makes their customers work to sign in at a kyosk rather than personal service at a window. Then they made me sign a document stating I may be liable for a $25 copay even though I showed them my insurance benefit of a zero copay. Unfortunately health care plan now deals strictly with this organization. read more

I've been coming here for a couple of years now and everything is about as routine as always. What they have upgraded over the years is the check-in process which is now electronic. If you go in as a walk-in, you just give your lab work forms that your doctor gave you to the front desk. The lady handling the front desk will ask you to electronically check-in at 2 small quiosk machines, then you partial name will pop up on a screen to show your wait status. Pretty simple. I've always encountered nice phlebotomists and I've never had a problem checking in or missing paperwork. I typically have simple blood work orders for routing physicals. Make sure to always bring your paperwork with you along with your ID and insurance card. read more

So I am somebody that has a hard time getting blood taken. The whole experience and being around so many people is stressful for me. This was a game changer! Everybody that I came into contact with at the office was sweet, kind and helpful! Getting my blood drawn was quick, and I really didn't even feel it. So thankful for you all in there if you read this. read more

Super easy to make appt online. Had to reschedule a few times - did it all online. Easy check in via mobile. When I finally did interact with humans, I was begetting to wonder if they employed any, super helpful and pleasant. When I had my blood drawn it was painless and quick. Sunnyhill location in Brea you rock! read more

The process was smooth and efficient, waiting for just few minutes after checking in using mobile app. The staff at front desk and the staff collecting my blood were very friendly and nice. read more

I know the entrance is around here... oh wait over here??? Ahhh here it was, someone moved it again! Nope, it's been there all along! This place is difficult to find, the hallway entrance hides from you then reappears magically! It also could have been all the drugs I've been taking for my cold that made me loopy! It was super easy to find parking on a Saturday morning right in front of the office and I still couldn't find the door!! I should have known something was wrong! Finally made it to the office with time to spare since they close at noon! Wait, what.... a note.... on the door.... that states that they close on Saturdays now since September 2017!! That took you down to three stars! You've had plenty of time to update your hours on Yelp! Shame!! Shame!! Shame!! read more

Very rude: made me look like the idiot that didn't read the directions. Oh and the nurse that was "calling" me to go to the back, SHOULD SPEAK LOUDER THAN A WHISPER!!!! You guys are drawing blood: you're not curing cancer back there. So get off your high horse and treat patients respectfully: we're the ones who are sick and need assistance. Thanks. read more

Terrible, LabCorp does not do business well. Find an alternative for blood work. I was told I didn't have to pay co pay and the. Received 2 collections letters 6 months later stating I owe them money. Scams, why 6 months? Sucks for the people that can't remember the services they got and just pay this BS. Sorry but I would highly do business with a company that cares. DONT GO TO LABCORP!! read more

Labcorp - Laboratory Testing Near Me - Fullerton, California

Horrible service/communication. Their flier they give doctors shows they are open Saturdays, which they are not. Yelp shows they are open till 6pm, which they are not. I tried calling to make sure they were open and I was able to drop off the sample. There is no way to talk to a person. I show up during business hours following my doctors directions, they tell me the location is not able to take the sample. Rather, I have to go to a different location, which is by appt only. I wasted 2 samples, 4 hours of driving, and wasted time off work. This place is horrible with communication. It's apparent they do not care about their customers. Hope this place goes under. read more

ARON, who works the counter IS ALWAYS rude. The first time i wrote it off as maybe a bad day, but yesterday she was again rude to me and all the other clients who were lucky enough to make it into the lobby. She never checked on the line in the hall (at least 10 people) before heading out for break. I plan to contact the corporation because she should not be allowed to interact with humans especially in a medical capacity. read more

I've been going this labcorp for the past year and very frequently the past few months. Everyone is very friendly and accommodating. Erin is always so helpful and nice. Other labs couldn't draw my blood easily and would send me away, but here they get it right every time with no issues. Thanks for helping me on my medical journey! read more

We arrived at here at 3:32 pm under the presumption they closed at 4:00 pm according to the attached photo. Well, they close at 3:30 p.m. as the dude locking the door laughingly informed us. Please update your information. read more

Labcorp - Screenshot of info on internet. - Laboratory Testing Near Me - Fullerton, California

To the Hispanic girl who works the check in front counter. You're the exact reason why I hate going to this specific LabCorp location. Everytime I come in to this specific location, you badger me with not having my credit card or debit card on file. None of the other offices does this. I don't want to keep either of these on file because frankly I don't trust your ugly resting b*tch ass face. If you provided me with the actual cost at that point then I will pay it. But if all you can provide me is an estimate, then send the dam bill when you have the actual total. I was way too exhausted to argue with you last time and I forgot to get your name, but the next time I see your butt face and you start harassing me again, I'll report you to corporate. read more

EXTREMELY POOR SERVICE STAY AWAY !!! I specifically came to this location for IVF Blood Work and both the staff at this Lab Corp location and Bradley "A Billing Supervisor" for the Anaheim area stated that they would not be able to "service me" due to a $20 past due bill that wasn't even mine. Lab Corp said it was mine because the demographics of my birthday and last name matched, are you kidding or is this an early April Fools Joke? Garcia is a VERY common last name in So Cal and this location is so hard up for money they stalled and put a $20 billing ahead of patients! There is a time and place for everything and the fact that they held up my blood work that my IVF Clinic is paying for which is worth more than $20 is heinous. Please stay away from this messy location and their fraudulent bill collectors. What's even worse is that they had this full blown conversation about my health and billing in the LOBBY no patient privacy or HIPA Regulations were followed. read more

Good service here. Quick, easy check in process. The phlebotomist was very smooth, prompt and quick straight to the point and I didn't bruise much. She was relaxed and professional, made for a relaxing process for me as a patient. Would recommend this place. read more