I had to get my occupational health screening completed at this particular Concentra and I was surprised by how efficient the experience was. I super appreciated how little I waited from the moment I got checked-in until I left the facility. The MA who took care of me from start to finish was a gold-star MA. She was not just efficient, but proficient with administering injections and venipuncture. I'm a hard stick and also used to train MAs and phlebotomists. I wholeheartedly wish every MAs are like her. I wish I remembered her name because she really deserves a shoutout. I don't know of any other Concentra that's as coordinated as this location because I was there for less than an hour for all that I needed done. The drug screening took very little to no time even when using the wonky eScreen. The physician came in very quickly to complete the physical itself once all the specimens were collected and the immunization were administered. Just for comparison, my previous experience at a different Concentra location took me a whopping 4.5hr for a visit completion. So I was fully expecting to be stuck there for hours too. Also, the facility is extremely clean and well kept. Parking is free and aplenty right in front of the entrance. Anyhow, if I ever have to get anything done related to occupational health again, I would definitely go out of my way to visit the Placentia location in the future. read more

Rude nurses, seemed annoyed because I have hypertension, on two separate visits having nothing to do with my vitals. Both times they came to do a second bp reading manually and didn't even try to hide their disgusting attitudes. And the staff in general seems to want to make your dealings more difficult for you, seeming to find reasons to turn you down for things you need done for your case. And they dont do edd forms online only the paper form which is ridiculous in 2026. I dropped the form off and it sat for days until I called then 2 more days and was told I had to take it to the original dr at the first concentra facility near my job which is far from home. So after waiting over 1 week I took the form back to the original treating dr and 3 days later it was ready to pick up, then you have to mail it. Ridiculous!! Go somewhere else. read more

Dr. Mary Bos, DO Hand Surgeon She is Great! She's an Orthopedic hand surgeon. She's kind and friendly and her staff is amazing! They make you feel welcomed. Upon entering the clinic, there are chairs everywhere and a screen TV, and receptionists are very nice. Concentra you never fail at how amazing your care is. read more

Worst place on the planet. They can't keep appointments as scheduled. Appointment was 10;00 am waited till 11:00am to be called. Why you schedule people if you can't keep the appointments. Than if you like to quit or go somwherelse they want to charge you $150.00. It's their fault that people get fed up waiting and you must pay penalty. Is that even legal? I will find out. So if you can stay way from any Concentra, not just the one. My friend is very naive, and he thinks it will change. It will never change. So if you go and you have an appointment don't count your schedule is a timely matter. You need to be prepared to wait Unlimited amount of time till you will be seen. The front desk folks are also very arrogant, they know that after you get your schedule you can't just leave. Till you pay $150 penalty. So if you made to the end reading my comment you are my hero. I won't charge you $150 for not reading to the end. May God bless you. read more

Concentra Urgent Care - Entrance to hell. - Occupational Therapy Near Me - Placentia, California

Open right on time and fast service but the doctor doesn't have enough wisdom to acknowledge my symptoms and what kind of prescription i need. He is too lazy to do anything even to write prescription. He smells like cigarette when he walk in to check on me. Which all he did was using his stethoscope to listen toy breathing. Thats all. read more

Came in to get my tb test read, walked in was going to sign in on the sign on sheet until this man on the smaller desk "Asian man" asked what are you here for I simply said to have my tb and before I even finished he pointed to the taller counter and said sign in there. I was definitely not greeted kindly only was met by this rude person. The other 2 people at the taller desk were a little better with customer service... this place needs to have a friendlier face or more so the Asian guy. So rude and disrespectful. The nursing staff was great. read more

Okay, I saw a review about Herbert and had to write one about him too! This was my first time at Concentra Placentia location. The front desk staff were all so pleasant and professional. I was called back in a timely manner. I was helped by HERBERT who was kind and professional. He did my blood draw and my N95 mask quickly and efficiently. Thank you, Herbert!! I rarely write reviews but will always give a shout out if I feel that the service was beyond my expectations. After a horrible experience at concentra anaheim, I am glad I came to this location. Everyone seemed happy to be there. They were respectful and I appreciate that!! read more

No one there to help. I needed urgent care and i was denied after driving over her So sad read more

Poorly managed poorly staff high turnover rate Low pay Scary place to work or be a patient Go to a different clinic or competitor read more

Mixed feelings. At least they have AC and it's clean. Felt dismissed because the PA told me he would write an order for massage therapy, but didn't, so I had to come back for another appointment. The doctor then told me they don't have a CPT code for it, which makes no sense because you can look it up online. His body posture was also imposing bc I was sitting down and he was looming over me. Since I came in as a victim of a male stalker, I found that triggering. The nurse working was semi rude and couldn't answer my questions even though she pretended she was. 2 of the staff were actually considerate and concerned enough to go find the answers for my questions. Thank you to those 2 staff! As someone who works with injured workers, the experience made me proud that at least we provide better services, because so many other places are mills and don't seem to have great communication or training. I see also how companies shape staff into stressed employees as someone who experiences it myself. Still, incompetence and bedside manner can be addressed. Hopefully the office will improve in these areas. read more

I know the company could care less about reviews I mean let's be honest this place is just a legal way for employers to screw injured employees out of liability. But the satisfaction that some true believer that works here will get offended and ruin their day, well that's reason alone to write a review. This place is garbage everything is half assed here. Poorly educated staff, I assume the prerequisite to getting hired here is by asking candidates how rude and incompetent you can be. Best way I can describe this place and its team is. If you are too stupid for Kaiser then you work here. This is the Walmart of health care. And I don't mean Irvine Walmart quality more like Santa Ana Harbor Blvd Walmart quality. So there you have it folks if you get hurt at work expect this placed to say it's your fault and just take some ibuprofen read more

As it was my first time there, I was nervous and didnt know what to do and I was ignored by the male receptionist who made no eye contact with me whatsoever and just told me sign in on clipboard. You couldve been a little more kind and considerate. The other female receptionists were very kind. The area is a little unsafe thouh because there are railroads and cars do not really give pedestrians the right of way. read more

Awful place, go elsewhere, staff are not an advocates for patients, everyone seems uninterested in helping and more socializing with the phones and one another. Male PA is just the same as everyone else. Don't want to get too involved in the helping process. You're just another insurance claim to cash out. The lack of education and temperament is lacking here and it shows. No accountability with their own behavior when it's on them but rather victim blame than own up and be accountable. A truly pathetic group of self serving mind numbing idiots on par with those roaming the great streets of skid row. read more

Worst type of care here, they do t care about you the doctor all they recommend is therapy and they will do a-xray , mri or ct doesn't cover cost, beware they work with your employer. They believe therapy will get you better by doing some type of exercise they don't massage your body or nothing they make you work for your body .Office experience is rude, I don't recommend concentra at all disapprove you come in with a broken leg they still want you to work they never give you time off work. Ridiculous place read more

I am being treated for a work related injury at this concentra location by Dr. Bo's. Or should I say Dr. doesn't care about your well being and does not listen to her patients and just pushes you to return to work regardless of how much pain you are in. At this specific appointment she had the nerve to comment on an additional injury that I had that she is NOT seeing me for basically telling me that I'm lying and i need to get back to work. Her bedside manner is horrible and I feel sorry for anyone that is forced to see this so called Doctor. I left the office feeling defeated and angry at how she had the nerve to speak to me as if my Injury was not as bad as I state it is. She sees you for 5 minutes or less and does not give you an opportunity to talk she takes that time to talk down to you and make you feel inadequate. THE WORST DOCTOR I HAVE EVER BEEN SEEN BY. read more

Office is located in a business district, so I assumed the office was clean and professional. Experience in the office was poor and inconsistent causing my schedule to be inconvenienced. The front desk girls seem to be new or maybe they just don't have the right skill sets or proper management to get their paperwork done correctly and to provide prescription information. I had to double back, not once but twice because they forgot to provide me with stuff or because the information they gave me was incorrect. My boyfriend is currently getting tended at this location. He was encouraged to go in early left work couldn't be seen came back for his appointment. Still had to wait. 45 minutes. I've never been to any care facility with an appointment and be seen well after it just blows my mind. read more

Can't see me because I needed to get "covid tested" because of "symptoms". Everything is a covid symptom nowadays, sad excuse of an urgent care facility. All they can probably do is put a band aid on a cut and give you a cold wet towel as an ice pack. read more

A long overdue review but I was going through some paperwork from this clinic. I initially came here on 10/18/22 for drug testing/physical for a new job. Overall, the staff was great but a special thank you to Herbert Lucero who was my MA. I remember him being so efficient and kind during my visit. There are long wait times anywhere you go and I appreciate his kindness even when he's busy. read more

Don't come in here to get a screening done worst experience ever 2 hours wasted here just sitting down nosiest place if you have a lot of free time to waste in here this is your place but in the future I know not to bother to even come in this place read more

TOTAL WASTE OF TIME GOING HERE. They do pre-hire physicals but don't do anything. Tell all your employers to stop using this place!!! Like I said...You'll end up wasting your time! read more

Outstanding staff both in the clinic and Physical Therapy side. The only issue I have is that even with an appointment as a returning patient, you wait until all the walk-ins that arrived before you are seen. This can be a 10 minute wait or more than an hour. The staff is caring, efficient, and knowledgeable. My visits were in the midst of an office wide remodel and everyone handled the constant structural changes and construction noise with grace and understanding. read more

Not everyone should work in healthcare. One of the ladies working the front desk is unprofessional, lacks knowledge and had a difficulties time resolving matters involving sensitive information. read more

Got sent here for a test. The two female receptionists were really sweet and helpful, as they even printed my paperwork out for me in advance before I arrived to try to minimize my wait time. Unfortunately, I probably just came on an especially crowded day because I still had to wait almost two hours to get seen for the first part of the test! Luckily, the waiting area was really comfortable, as they even had a coffee machine, water station, pretzels, fruit snacks and granola bars. That definitely made the time go by a bit faster! After noticing that I waited so long for the first test, the staff assured me that it would be a lot quicker the second time around for my follow-up. Sure enough, when I returned a few days later, I literally was in and out within minutes. The doctor who performed my reading was very professional and even made a copy of my results for me to keep. I highly recommend this place, but suggest making an appointment in advance, if possible! read more

Everytime i've came in doctors and PAs were great!!! This time today was not the case. The PA Bruce Sands was so rude and had a horrible attitude!!! read more

I called to make an appointment, but they pushed me to walk-in instead of an appointment. To get the flu shot and Tdap test, a wait of 2 hours is entirely a waste of time. Also, they said they have two people working in the back office. But if that's the case, why would they allow walk ins with existing appointments. It's not ethically right to make patients wait for so long. Do not fall for a walk-in suggestion please. Always make an appointment to save your energy and time. read more

Concentra Urgent Care - Examination room - Occupational Therapy Near Me - Placentia, California

All the healthcare providers are fine here except for Michael Greenberg, PA. I never had a healthcare provider who came into the room and not introduce themselves. He needs to work on nonverbal communication as he stayed towards the exit with one hand on the door handle. Other providers introduced themselves, sat down to log into the computer and chat with me as they documented. Michael Greenberg never looked at me once and left the room quickly after he said whatever he came to say. As I was attempting to describe my concerns, he interrupted me and dismissed them then quickly left the room. I was left stunned, confused, and speechless. Then I heard him curse and say these inappropriate words: "shit!," "fuck!," "fucking," and "patient." While I sat in the room, I was horrified by the unprofessionalism. After I left the facility feeling frustrated, I was creeped out by his behavior. There is something odd and disturbing about him. read more

I would never recommend this location for doctor any appointments. My husband had an appt with the dr Rahman Ortho office today we arrived early to fill out paperwork. 2 hours have gone by. Nurse kept telling my husband his next. I kept seeing everyone go in to the rooms to be seeing. I asked the front nurse how many in front of my him to been seen. She said he is the last for the day. Due to the doctor running behind. What the f@ck!?! Unprofessional in managing patients. read more

I went to this location for a TDAP shot and some blood work for employment. The MA that drew my blood and administered my shot was smooth and very skillful. I would definitely go back if I needed to. The office staff were friendly and quick during the check in process. read more

Been stuck here for 4hrs. Haven't gotten seen. Can't leave because work sent me here for an injury. Next time I'm not reporting my injuries. This place sucks a read more

Concentra Urgent Care - Room - Occupational Therapy Near Me - Placentia, California

If you can try to go some place else to get your care, please do? I was seen by Dr.Wang. He was nice and laughed a lot. I was really hurt and was hoping for a month off of my regular duties to heal... nope! One nurse told me that he only gives 2 weeks at a time! So for 90 days, I was inconvenienced every 2 weeks getting off of work to see him for workers comp. He was really quick with moving on when something didn't work... physical therapy made me hurt more, moved on to acupuncture then moved on to an MRI. I liked that about him. When he told me that I have partial tears in my ligament and tendon he said, "It's only a partial tear. No big deal!" I could have flipped! I then told him to get that piece of paper in his hand and give me a partial tear! A tear is a tear. He then laughed at me. Dr. Wang needs work on his bedside manor and not down play injuries when people who are "really" hurt. read more

Great experience! I was there on 8/3/18 for some routine testing and I was very pleased with the staff and service provided, Especially Fernando who was my health care provider for the day. Fernando was extremely friendly, knowledgeable, professional and efficient. Being in the health care industry myself I know how important good staff is and how much first impressions count. Thank you much and keep up the good work!! Jon read more

Concentra Urgent Care - Occupational Therapy Near Me - Placentia, California

Workers were kind & informative. From the receptionists to the doctor and MA's, everyone was very kind to me and answered all questions I had. read more

This place seems like it's only for workers comp and X-rays. Male doctor was rude, place seemed run down and unprofessional. Don't waste your time and go somewhere else. read more

It was my first time visiting Concentra today for an employee drug screen. In the past I've used LabCorps & had to deal with long wait times (with an appointment), funky-attitude attendants, etc. I was so glad to be at a professional clinic/urgent care with kind & considerate staff. I walked in without an appointment and didn't have to wait. The technician, a gentleman named Fernando, brought me back, let me put my things in a secure locker and directed me on how to provide the sample. I wrapped up the test quickly and was very satisfied with the experience. Would definitely direct other employers to go with this company if they can! :) read more

I needed to take a drug screen for my new job and this was the location they sent me to since it was closer to my home. I tried to call in advance so I could hopefully set up an appointment and they wouldn't even answer the phone. I walked in and the receptionist was so cold and rude. It took TWO hours just for me to get the screen done. Do NOT come here!! read more

I injured my shoulder and afraid of seeing professionals but I did. And I'm very thankful that I was directed in this place. Where doctors are real and great in their own field of work! The staffs from the front desk all the way to the Physical therapy place are great people and knows what they are doing. I truly appreciate the health care workers in this place. And, if ever I needed another care, I know where to go! Thank you!! read more

I have been to many Concentra's for new employee physicals for travel jobs & have always had a 2+ hour wait to get to the back. Not only did I get back quickly (before I finished paperwork, but I had the nicest staff... Dr Wang and Zack the tech rocked. They were awesome! Thanks again to everyone there. 5 ***** all the way! read more

All staff members are awesome. They are very helpful , kind , polite and positive.HERBERT is great, no words for his skills. Very warming and polite he is . He drew my blood 2 times, I didn't feel anything. I recommend this place . Always good experience... read more

I came here for a required TB test and drug screen. Everyone I interacted with was kind, professional and efficient. I did not have to wait long at all, especially considering I was a walk in appointment. Fernando V. Especially stands out when speaking on exceptional care and service. I can tell that he loves his job and he will go out of his way to make sure you are taken care of. His fun personality is just the icing on the cake. Thank you!! read more

I arrived at 8:18 am for an appointment at 8:30, it is now 8:59 am and three other patients have been seen before me. When I asked the front attendant what's going on she informed me I was being checked in and those patients where rejected patients what that means I'm not sure but I've been here for far too long. read more

Concentra Urgent Care - Occupational Therapy Near Me - Placentia, California