Love coming here the staff is friendly and helpful as always. They…read moreMake sure I get the proper paperwork and everything done as always.

I like this place.Ms April and Mr Hung are great job then care patients too.Thank you very muchread more

This office takes walk in. The receptionist was friendly & polite. I didn't have to wait long to be…read morecalled in. My veins are hard to see but the lady who drew my blood seems experience & knowledgeable. She knew exactly where to poke to draw blood effortlessly. Not like some other places I went in the past where they have to move the needle around to find my vein & bruised my arm pretty bad.

Came here 6:45am.(before they open) Was second in line…read more.. didn't get my blood drawn til 7:30. They only had one girl working both the front and drawing blood. Two days later my doctor called me and told me the lab lost my blood. I have to draw again. Very disappointed.

I'm a 76yo Viet Nam veteran. I get excellent care from the LB VA hospital. I recently fell off a…read moreladder and sprained and strained muscles. Non Emergency VA wait time was 3 days. VA has an Urgent Care alternative. I called Urgent Care Pros, and got in right away. I was processed through treatment with efficiency and care. UC Pros had my X-rays examined by their O.D. bone specialist right away. I sent their O.D. findings to the VA and got an appointment right away. My care by Janny and Michelle was excellent. The entire office staff is attentive and efficient. If I could give more than 5 stars, I would.

The hubby had an incident today, got scratched and possibly bitten by a feral cat.... And rushed…read morehere just in case (possible infection) We were brought back right away.... The medical provider helped us in a timely matter. ( so sorry I forgot her name) she was great and the staff. The care quality top notch. Thank you

Doctor Vo is very informative and nice to her patient and parerts. She listens to all of our…read morequestions and try her best to answer them. Staffs are attentive and very friendly to the kids. Rooms are nice and clean. Expect a bit of wait when you come there but they make it worth the wait. Highly recommended.

I'm very disappointed with my experience with the staff today…read more I called because I wanted to make an appointment for my daughter and briefly explained her symptoms and concerns. I was only trying to give the staff member enough information to understand why I was calling. Instead, she told me that I was talking too much and wasting her time, and that next time I shouldn't talk so much. I was honestly shocked and very upset by the way she spoke to me. In my past experiences with doctor's offices, staff usually ask what the problem is and why I need an appointment, so I thought I was doing the right thing. The doctor may be good, but the way this staff member treated me was extremely rude and made me feel very uncomfortable.

So one of the doctors prescribed me Amoxicillin to fight this tonsillitis I had. Turns out that it…read moredid work but it gave me an allergic reaction to the amoxicillin. Drove back here and one of the doctors I met back in September of 2025 told me that it's a mild allergic reaction to amoxicillin because it's kind of a common one. I was shocked and gave her that "are you deadass look"? She wasn't joking. Another doctor came in and he took a look at the allergic reaction I had. It wasn't severe or anything. He took a sample from my throat to see if it was anything else. He was really reassuring.

I want to make other patients aware of my experience because transparency is important, especially…read morein healthcare. I've been coming to this urgent care since around 2020 and have been a returning patient over the years. Until now, I've never had a reason to complain and have generally had positive experiences. This visit, however, was very disappointing. I scheduled what was advertised as an "appointment" through the urgent care's website, expecting that my reserved time would reduce my wait. After arriving, checking in, and waiting for over 30 minutes, I asked the receptionist about the delay. I was then told that the appointment doesn't actually begin until you physically check in at the clinic, meaning patients are essentially placed into the same queue as walk-ins. What concerns me most is that this information was not made clear when I scheduled online. Instead, the explanation was provided only after I arrived at the clinic through a notice at check-in. In my opinion, that's too late. If an online "appointment" does not reserve a specific place in line or appointment time, that should be clearly disclosed on the website before patients book--not after they've already taken time out of their day to come in. To me, advertising an appointment system without clearly explaining how it actually works is misleading. Patients reasonably expect that an appointment reserves a time for them. If the process is really first come, first served after check-in, that should be communicated upfront so people can make an informed decision. Many people choose urgent care instead of the emergency room because they want timely care for non-emergency issues. A scheduling system that functions like a walk-in line defeats that purpose and creates unnecessary frustration. As someone who has been a loyal, returning patient for years, this experience has unfortunately changed my opinion of this clinic. Because of this policy and the lack of transparency, I no longer feel comfortable returning. It's disappointing to say, but they have lost my business. I'm sharing my experience so others know what to expect, and I sincerely hope the clinic improves its communication by being honest and transparent about how its scheduling process actually works. Patients deserve accurate information before they book an appointment--not after they've already arrived.

I was in and out very quickly and she was very friendly and was very quick and gentle drawing blood…read morethat I barely felt it. One of the easiest experiences getting blood drawn.

Quest service was very easy to find plenty of parking , Saul took care of my labs , very nice and…read moreapproachable.. Thank you Saul