Myself and husband have been sick the past week. Finally made him an appointment at an Urgent Care through his Optum insurance at Marque Medical today. We figured get him seen then will go to a Memorial Urgent Care for me since I normally go to Long Beach Memorial Urgent Cares. Well to my surprise the lovely receptionist seen I was sick too she when out her way to see if I could be seen with my insurance and thankfully I was able too get medical help to! From the moment we arrived the lovely reception at the front desk was warm and welcoming and friendly. I can't remember her name but it should be on mine and my husband Kenneth's intake. Sherri was helpful and knowledgeable and had outstanding customer service and went out her to help me personally. Sherri should be applauded for outstanding service and the rest of the staff was excellent. They made us feel welcome and heard from the beginning and we definitely appreciate it thank you to everyone for taking care of me and my husband today! read more

Marque Urgent Care - Medicine to get better ‍ - Urgent Care Near Me - Buena Park, California

i was about to go to a diff urgent care but my daughter insisted I go to Marque instead because she had a great experience there. It was further than the other one but we went w her recommendation. I'm so glad I did! You can make an appointment ahead of time but i was a walk in. The only difference was that I had to fill out the paperwork once I got there. There was no one else ahead of me so I was called back as soon as I was done. The nurse, Mearia Chattas, was the same nurse who saw my daughter before. She's part of the reason why this is my daughter's favorite urgent care! I know that Urgent Cares aren't usually on a list of favorites. But, now it's mine too. We considered going to an ER but i knew the cost and wait would be much more. All the staff members we interacted with were great! I was treated with such kindness and respect. Mearia, the nurse, and Andy Nguyen, the PA, really took extra steps to not cause more pain to my injury whereas I could see somewhere else handling me rougher. If you're ever in need of urgent care, I can't recommend Marque enough. And there's lots of parking and a yummy kbbq spot in the same area so you can treat yourself afterwards. read more

They were very professional. They were fast and took me in as soon as I needed to go in I recommend this place hi

Took my daughter here for a possible UTI testing. I made an appointment ahead of time, waited and was seen in no time at all. All the staffs were knowledgeable and professional, but I wanted to make a shout out to Nicole in the front desk. She was the sweetest in treating all the patients, and just spreading positive energy. Keep up the good work! read more

Hands down the best urgent care I have ever been at. Thanks for making my experience easy as possible. First off, I called and left a message for them to call me back. I immediately got a call back. That's the first! The girl at the front desk greeted me when I came in and remembered my name from the phone call about 30 minutes esrlier. She was very professional and nice. She already had everything ready to go for me and told me to just finish up the paperwork sent to my phone thru text that took a few minutes. They put me into a room for vitals I'd say about 10 minutes after walking thru the door. After getting in that room, a girl was immediately in taking my vitals. She was super nice, got all the information she needed, including taking my vitals and seeing what I was there for. She then sent me to another room to see the provider. Again, shortly after getting into that room I was was seen by the provider. Again, super friendly and asking all types of questions to make sure I was diagnosed correctly. She went over what I was in there for, figured out what would help, let me know the prescriptions she was calling in and where to. Even told me some over the counter stuff that may help. After that, I was on my way. They asked if I needed any paperwork and to call if I had any issues. Anyone that had problems with this place I'm not sure what happened but this was a dream experience compared to any other urgent care experience in the past. Thanks to the entire team there! Btw, this was open normal hours on Labor Day to top it off! read more

For Elizabeth, I took my dad here for some foot related emergency. This review is for provider Elizabeth, She is a joy to work with , has a kind voice and tone, she's patient, she's smart and able to explain things clearly. I hope I don't have to ever go to an ER or urgent care, but if I ever need to, this will be one of my options. staff is friendly and supportive as well read more

This is the best place in over 20yrs I have come to get my commercial license medical exams FAST & EASY AND THE STAFF are ALWAYS NICE & the Dr is quick & short read more

I can't recommend this urgent care facility enough. We've needed to come here for a variety of issues ranging from typical urgent care issues to even a dislocated toe (which was quickly fixed) and even x rays for a broken hand. The entire staff is so friendly and professional and knowledgeable. I appreciate them so much and usually get seen so quickly, even for a walk in. They are fantastic. read more

The nurses who work here took around 20-35 minutes just to visit our room, My son was feeling nauseous and vomited, once they came in they told us he was fine and does not have any illness read more

Worst experience, can't even mentioned anything and the receptionist right away had a comment, wait time is 2.5 to 3 hours. They don't even say hi or welcome, very rude. Bad moods. read more

Really appreciate the staff and P.A Elizabeth she took her time diagnosing me and being patient with me. 9/23 1600. Ive been coming here for years and this time i was really happy about the services. I also like that is very clean here and very accommodating. read more

Just had a very disturbing experience here. Been here before with Mom getting meds for chest cold. The gals were kind. Was here for myself a while back & horrible treatment from a male associate (nurse/tech?). Today,in due to severe asthma & inhalers not working. Im struggling to breathe, clear to everyone in the lobby,I'm having a severe attack,& the tech asks if I have an appt? Unable to speak fluidly cuz Im GASPING FOR AIR,I said no. He says what am I in for. I said it's urgent care,didn't know abt appointments, but Ive been in before. Said my inhalers aren't working,& his reply is we don't have inhalers here. I wasn't looking for inhalers,I thought it would be obvious I need a nebulizer. He made a point to mansplain this. Then he looks back to his monitor & says it's a 2-2.5 hour wait ,& continues typing away & looking elsewhere. I was kind of shocked...I'm barely able to breathe,gasping for air,& they can't get a nebulizer or oxygen? So a person is supposed to struggle,gasping for 2 hrs for air ,waiting? And his uncaring,nonchalant tone & attitude reminded me...this is THAT guy from way back. I said waiting 2+ hours for help breathing isn't good. His reply,"Want me to call 911 for you?" Im thinking,Im at an Urgent Care facility & this guy can't provide the nebulizer ,which no one is using or he would have said so,I'm sure. Certain conditions can wait,others such as needing open airway,can't. A female tech kindly offered other locations to go to. I knew I could look them up,so gave my thanks,& left. I'm headed to what hopefully will be not only well trained staff,but kind & a desire to be actually helpful. Hit & miss with this place. That not a compliment nor recipe for entrusting your health with. read more

They are very quick to attend to you and efficient in all they do,very courteous and respectful..love the doctors, they spent ample time getting to hear you out and explaining to you plan of care..love them read more

I saw them 3 days ago, bickered a week to get them to submit a referral right. Even with insurance instructions still didnt, but the bickering IS HOrRiBbLE! the doctor wrote in her notes she is submitted a referral to insurance, when following up the staff Eric next day confirmed it was submitted... Today still not done so they had me bickering for over an hour, Meara extremely rude and condescending repeating things when asking her to just transfer me to a supervisor... When Vanessa got on the phone she was very rude and said she is immediately transferred me to her supervisor and when she comes back because she's not available and I'm explaining that these girls at the office have me bickering for an hour instead of transferred me to a supervisor she gets immediately very hot headed defensive that she wasn't available!!! So mean!!! well first of all why does she work in health care at all? that is the complete opposite way of treating people in the healthcare industry and secondly there could have been a call back option instead of having me heated like a volcano over here for literally one hour before finally offering to fax Over the referral. They're saying they usually don't submit referrals. Well, yes, I understand that, but the doctor also explicitly wrote that I understood that the day I saw the doctor and it may be rejected by insurance, but lets not play psychic about what the insurance company might do, everybody keeps saying, sometimes it doesn't get approved. Yeah, well, then, why Baker for an hour when you could have simply faxed it in 2 minutes?! read more

This review goes out to Marina! She was so amazing & helpful. Made me feel really comfortable and reassured me they would do everything to help me. I was having some chest pain, difficulty breathing. They did an EKG & reassured everything was great. It's all just been stress related & was looking for some relief. Aside from everyone being really amazing & helpful here, Marina really went the extra step to conversation and connect. Which I really appreciated. read more

The worst urgent care. Unprofessional. Waiting for 2 hours and left with anger. Wanted to check out my knees, and they insist that I have to have worker comp information to be able to treat me. They rejected to treat me. Even though I have my own insurance. This is against the law for rejecting emergency medical care. I will report this agency to the state and federal as well. read more

If I could give this place zero stars I would. I went in today for a laceration on my hand that required stitches. I was told they weren't taking anymore walk-ins for the day. It was 12:20pm. There were NO people sitting in the waiting room and no cars in the parking lot adjacent to the building. The woman who was so-called "screening" me gave ZERO SHITS about anything I had to say and merely suggested I go to another urgent care somewhere on Valley View (without telling me exactly where to go). I explained that my insurance company called them before I left my home to make sure they were open and able to see me. She was dismissive and said, "well I don't know who they talked to, but we're not taking anymore people". Incidentally I'm also tryin to get over the flu and was ALONE. I would NEVER recommend this place to even my enemies. This place sucks. Skip it and go to the ER. read more

Marque Urgent Care - These hours are a joke. - Urgent Care Near Me - Buena Park, California

I've brought both my kids here to see the CHOC pediatrician. I've seen 2 different pediatricians and both were great! Make an appointment online. I also had to go here for myself due to shortness of breathe. Doctor said normally he would do an x-ray, but there is not an x-ray technologist on staff every day. So if you want an x-ray, call ahead to make sure someone is working who can do it. I was given a referral and told I could only use the referral at another Marque location, which isn't true. Referrals can be taken anywhere. Even with an appointment, still can take approx 1 hour to see doctor. Very clean facility. Professional staff and doctors. Tons of parking. read more

They don't have a doctor, so you wait for him to come back, they don't tell you so you wait an hour and then you ask, where's the doctor?, These idiots that work there are barely trained minimum wage front desk, shit jockeys they can't give you a freaking correct information,, they owe me an hour of my time which I charge 200 bucks an hour, watch out read more

Needed to visit urgent care for a different reason this time and I liked this place the first time I came but this time was even 100x better somehow! Everyone is Extremely friendly, knowledgeable, so kind and take their time and it's obvious they care! I've never had a better experience and will recommend this urgent care forever. They got me in same day with no wait. It's extremely clean in here and smells amazing in every room! Even the bathroom smells brand new and fresh, what?! Thank you all! read more

0 stars. Two different times doctors are unprofessional, unhelpful, rough with patients and just a waste of time. Once I was bleeding from my tonsils and the doctor said "I don't know what to do" to an already worried patient. Today walking in with what feels like an ear infection with horrible pain, the doctor was rough with my ear and when I physically reacted he said "What what's wrong with you" Unbelievable. Waste of money and time I could be spent at work because I left unhelped from this clinic. Front desk is nice and sweet though. read more

Staff was so polite and helpful. This was the best experience I've had at an urgent care in 5 years. Fast easy and made it super convenient. Thanks! read more

I don't usually leave reviews, but my experience at this urgent care was concerning enough that I feel it needs to be shared. I was in the exam room with my daughter, and we could clearly hear a group of around three men near the front desk area having a loud, extremely inappropriate conversation. One of them mentioned "eating ass," and they were also talking openly about "big titties." This kind of talk is completely unprofessional and disgusting--especially in a healthcare setting where patients and children are present. What made it even more uncomfortable is that there were female staff members working up front as well. I can't imagine how they must have felt being subjected to that kind of behavior in their workplace. No one should have to tolerate that, especially in a professional medical environment. While the medical care itself was okay, this experience left me feeling incredibly uneasy. I sincerely hope management takes this seriously and addresses the issue. Patients and staff alike deserve a respectful and professional environment. read more

For my SECOND followup visit I give them ZERO STARS!!!!!! I made an appt for July 20th (Saturday) at 10:15am. My name was called at 10:25am and I was taken to Room#1. The woman didn't say her name, took my BP & Temp and didn't share the info with me. I explained to her why I was there and what happened!! After she finished her paperwork she took me to Room#6 and I waited for 25 minutes for a doctor, had to use bathroom and while walking to it I saw the woman who took my info and mentioned to her that I have been waiting for 25 minutes and asked how much longer it was going to take (I assumed she would check with someone-NOPE) she just looked at me! After the bathroom I went back to the room and waited another 5 minutes for the doctor, the room was very cold so I decided "F%^* this" and left to go to the lobby, saw the woman that took my INFO at the desk and I said looking directly at her "I have been waiting in that room for 30 minutes" and I'm done!!! It really ANNOYED me that SHE DIDN'T EVEN CHECK HOW MUCH LONGER IT WOULD BE, APOLOGIZE FOR THE WAIT OR OFFER AN EXPLANATION why the wait time was so long!!! My initial visit ( was a WALK-IN ) on a Saturday between 10&10:15am, waited about 15 minutes to be called and 20 minutes later I was DONE (Vitals, doctors exam, butt shot, scrips for Antibiotics) I made an appt for FIRST FOLLOWUP and that visit was 5+ Stars!!! Luckily we have another Urgent Care a couple blocks from them!! Since No one from that location bothered to followup with me as to why I left!! Bye!!! read more

UPDATE 3/25/2025: Zero contact from Marque after initial call. NEVER EVER USE THIS COMPANY. They prescribe opioids to patients who don't need it nor asked for it, then deny and make excuses. I am so frustrated. 2/25/2025 UPDATE: I got a call from a Marque representative 2/24 after I posted my original review. Instead of asking me for an account of events, she started the call by stating that Nathan Kisklia is one of the best doctors they have and that she can't imagine how anything unusual would have happened. I gave her an account of the appointment. The next few things she said were, that she thinks Kiskila felt that instead the Toradol that my husband requested specifically, she thinks Kiskila probably felt that my husband needed something stronger (a narcotic), that Kiskila probably meant well. I rebutted that there was no mention by Kiskila that he decided to prescribe something other than what was to be a refill of an ibuprofen based anti-inflammatory NOT a highly addictive OPIOID / NARCOTIC. She repeated, she thinks Kiskila probably just wanted to give my husband a little bit more pain relief. I told her there is a huge difference between ibuprofen and a narcotic! There is not a grey area. Tramadol is a controlled substance. AND WE DIDN'T ASK FOR IT. The representative even told me that Kiskila realized it was an error and called the pharmacy to correct the meds to Toradol not knowing that it was I who called Marque immediately once I learned about the wrong prescription and had them fix it. I had to repeatedly ask her to stop making assumptions and excuses, to distract from Kiskila's negligence. Once she realized that I wasn't going to let her water down an incident that could have been a tragic, she started to apologize and said she would report everything I told her. This representative did a HUGE disservice to her own company and showed how unprofessional, dismissive and flippant they are towards the public they serve. Once again this error could have cost a life and ruined others and they tried to brush it off and make it go away. Marque - do not have a rep call and make assumptions of what Kiskila was thinking or claim his intensions are pure or virtuous. It was a blatant neglect. Period. 2/24/2025 If I could do zero stars, I would. First, please note that the front desk and assistants are great. Courteous and helpful. But here's the rest of the review. My husband went back to MARQUE URGENT CARE to get a refill for TORADOL which is an NSAID/IBUPROFEN. Instead of prescribing TORADOL , which is what we specifically asked for by name AND is in the records as what was prescribed by a physician's assistant on the previous visit, NATHAN KISKILA, MD, who is apparently the PRESIDENT of MARQUE URGENT CARE sent the pharmacy a prescription for TRAMADOL. TRAMADOL is an OPIATE / NARCOTIC. This is the first result they popped up when I learned that it was the wrong medication and searched it online. "Controlled substance - High risk for addiction and dependence. Can cause respiratory distress and death when taken in high doses or when combined with other substances, especially alcohol or other illicit drugs such as heroin or cocaine." HIGHLY ADDICTIVE. If my insurance company hadn't told my pharmacy that it was not approved and had to be reviewed prior to release, we would not have known the difference as my husband doesn't take pain meds on a regular basis. There are so many generic names for meds that we wouldn't have known the difference. If he had started taking TRAMADOL it could have had detrimental results. NATHAN KISKILA, MD is extremely lucky nothing serious happened to my husband. They could have had a huge malpractice lawsuit on their hands. I will be filing a formal complaint as a result of NATHAN KISKILA, MD's negligence, incompetence and failure to check past records in addition to his simple blatant failure to listen to us when explaining why we were at the MARQUE URGENT CARE facility. This could have lead to unwanted addiction or even death. read more

This place is absolutely horrible! The first doctor that I saw months ago had no bed side manners and was extremely obnoxious. Second time I was here I had an appointment and they put me in a room for over 2 hours. I kept asking them have you forgotten about me? Doctor comes in and 2 mins later she was done. Took about 3 weeks to make an appointment for an ultrasound. I called and asked about my results 2 times no call back. My agency called me and said I need to come back for a check up. I made an appointment waited for 1 hour and 31 minutes just for the doctor to come in and tell me I'm being discharged didn't even give me my results. I only came here because it was a work related injury. Do not come here if you need medical help. read more

See all

Been here multiple times and impressed at the services that are provided. The front desk staff, medical assistants, and physicians are great. Everyone is professional, courteous and efficient. Almost no wait time with an appointment (can make online). I highly recommend Marque urgent care for quick medical needs! read more

First time using this place on recommendation from my dr that is far from my house. Got me in with appt within 2 hours of calling. I waited only 5 min in the lobby after checking in. Only waited 5 min for nurse to come in and within another 5 min the dr came in. Gave me the time of day seemed concerned asked good questions and got me a tested for strep within another 5 min. Had results and prescription and was out of there 5 min later. The place is clean and updated. Good experience I recommend! Good job guys! read more

If I could I would give it 0 stars. Horrible customer service experience. Over charged me and now I need to wait for a refund! Didn't give me any medical care needed or discharge papers. Had to be the one to call about my X-ray results. read more

I waited almost 2 hours. I went to the Buena Park office as it was most convenient. I should have gone to the urgent care I usually go to. People were kind and checked in on us, but the wait time will keep me away if I need to go to urgent care in the future. read more

Didn't wait long. Told the doctor what was wrong and she helped me with it. Quick and fast. I would definitely go back.

Fast easy very professional works in a very timely manner couldn't ask for a better Urgent Care or better care all together. All of the people in the front office are amazing very easy to express feelings and symptoms . I would definitely refer everyone here read more

My beautiful girlfriend was feeling flu symptoms and needed to go to urgent care. We were a walk in, and the staff was super adamant with coming back after 1:00 PM. We arrive at 1:10 PM and the guy at the front desk says they're not opening the tablets for check in until 1:30 PM. We came back, before 1:30 PM, to find that the tablet was open to check in and had several people already on the wait list. When we were finally called in, the nurse never looked up from her tablet and was pretty rude and stern. It was a very cold environment, with staff doing everything to make healthcare inaccessible. read more

Dumb dumb dumb- they are advertised as a pediatric urgent care on their website and obviously on Yelp. I called to seek care for my 3.5 month old as her doctor was out of town & I didn't think her symptoms were "ER serious," just for them to tell me they do NOT see kids under the age of one! She suggested their Lake Forest and Aliso Viejo locations, which are at least 45 minutes from me. No thanks. read more

Marque Urgent Care - How they are advertised online!! But don't see kids under 1 y/o - Urgent Care Near Me - Buena Park, California

Got an appointment at 1:45 Doctor seemed extremely rushed which I understand, but RUSHED to check my back and did not ask about the second reason why I came in. The nurse came back only for me to tell them that they've only addressed 1 of the 2 issues I had Was told I would have 3 different prescriptions, and only 2 got fulfilled. After calling back and forth, now 5:45, the clinic is now telling me that the doctor told me to get over the counter medication when the receptionist specifically told me they were waiting for the topical steroid to be sent to my pharmacist. Receptionists are nice Doctor seemed not to care Service checks out given it's an urgent care read more

I took my two year old there over the weekend for a consistent cough. I do agree they see you fairly quickly with an appointment. I was in and out of there in about 25 minutes. However they only checked my son for a few minutes, said he had an ear infection and prescribed promethazine and prednisone for his cough....hes TWO! A couple hours later I had to take him to the ER where they diagnosed him with pneumonia, and they said to absolutely not give my child those medications. I'm just shocked this doctor completely misdiagnosed my son and tried to give him intense meds. Will never return. read more

Every year I get seasonal asthma attacks usually during the spring or fall. I walk in to urgent care in Buena Park when my symptoms become severe. My time wait is minimal, Staff attends with courtesy, doctors wait is minimal, listen, and understand what is needed. Treatment is done and I'm ready to face another day. The doctor is knowledgeable in knowing what is needed to relieve my symptoms. Diagnosis is accurate in what is needed for medications. What I appreciate is there follow up call the next day asking how I'm doing, and is there anything else needed. I do recommend urgent care in Buena Park when Urgent Care is needed. Sincerely Teresa Garcia read more

The most PLEASANT urgent care visit EVER!!! The staff here is extremely nice. The nurse was so kind and answered all of my 19 year old, autistic son's questions, and Dr. Nugent was incredibly patient and kind to him. The wait time was minimal and the atmosphere was very relaxing. I had scheduled a "reservation" time but today was a slow day so it was totally unnecessary. Could have just walked in. Will definitely return here today! read more

Marque Urgent Care - Super clean entrance and front desk! - Urgent Care Near Me - Buena Park, California

I had flu like symptoms and I was able to do a virtual appointment with Marque Urgent Care. The process was very smooth and the staff was very professional. The Medical Assistant, Ashley, was very helpful along the way and made sure I got the proper care I needed. She was incredible and made the process very easy. The PA was also very knowledgeable and was able to diagnose my condition very quickly . I highly recommend visiting this urgent care! read more

I've come multiple times, on different dates in different months for different reasons and always got the same response when trying to get care for my daughter. "We can't take any walk ins because the doctor is in a meeting." Ivan, one of the staff in the front desk has stated this same line in our multiple visits. The first time we went was in early afternoon around 12:00 PM during the weekday. Today, on a Sunday Ivan stated they had a meeting again at 4:00 PM. It's hard to evaluate when to come in based on other reviews when appointments aren't honored at the time they're given or when walk ins aren't accepted because the doctor(s) are in a meeting. Perhaps having a schedule of their meetings would be a good resource for patients/ visitors to make an educated decision of where to get Urgent care. After all, most patients are seeking care because its urgent: if you need to schedule a visit maybe it's not so urgent.. read more