I came here around 1:15 on a weekday for a routine Blood draw. The facility is clean. My…read morephlebotomist, I think her name was Jessica or Jennifer did an excellent job. Easy stick, great technique. The whole process was very easy.

They are quick to take care of patients needs and with an appointment are definitely on time! A…read morelot of other quests I go to do not respect your time (even with more nurses than they have here) and are usually very rude. Not this location! They have an awesome staff team here. I am terrified going in for so many blood work and voiced my concerns, it was painless and so quick! Thank you Valeria for taking care of my needs and being so gentle and patient with me. She's so sweet! Even talked to me to distract me from the needle. Will come back here for blood work the next time I need one and hopefully will have valeria do it for me.

All my labs at Quest Diagnostics, La Palma have been quick and painless...always see the same…read morephlebotomist...she is so good when drawing blood from my arm. No pain!!! Office experience is good, if I have to wait it's not long, luck of the draw I've had this person, hope to get her again. (Fingers Crossed.)

I see a lot of bad reviews on here about the wait time. I had an appointment scheduled and was seen…read moreright away. Super easy to make the appointment as well. The people who are complaining about the wait are walk ins! Just make an appointment! Sonia is amazing! I'm super nervous about getting blood drawn but she was super nice and helped me to remain calm the whole time. Painless and super quick!

Had an 8:00 am appt on a Tuesday morning. Was called back a few minutes before. Staff were…read morefriendly. Facility was clean. Quick and efficient. Parking was easy. Location is easy to find. 2 waiting rooms.

First time coming for a blood draw at this location. Office was bright and clean. Two handicap…read moreparking spots in front of entrance with the lab being the first office inside on ground level. The woman who drew blood was very nice and endearing to say the least. It's usually a tough time to draw blood due to bp and veins so she was very gentle and apologetic (nothing her fault). The bad: Receptionist was unfriendly for someone who is the face of the office it was surprising. Tone was unpleasant not only to patients but also her coworkers. Not sure if she was having a bad day or what it was but it was very off putting. Checked in 30mins prior to our appointment and was called in 40mins later. I hope it was just an off day but my review is based on this experience.

Set an appointment 3 weeks ahead of time, received an email the day prior confirming my appointment…read moreonly for me to get a message as I am outside the facility the morning of that my appointment has been canceled and the facility is closed for the day. Horrible service as usual with Labcorp. Avoid if possible, although many of us don't have much of an option with insurance.

This place is always busy. I came by at almost 9 AM on a Friday because the last time I came here…read moreat 7:30 it was a no go. Line out the door and who wants to wait while they're fasting. They had a kiosk and I was able to check in the lady in the front refused to help me and insisted that I checked in on the kiosk. Fine. I will do what you ask. I imagine you're pretty busy and don't want to be bothered with people who are capable. I got a guaranteed line at 11:15 and when I arrive there was seen within 5 to 10 minutes. Had my blood work and was off. It is frustrating that these labs are so crazy busy that we have to come back another time.

The hubby had an incident today, got scratched and possibly bitten by a feral cat.... And rushed…read morehere just in case (possible infection) We were brought back right away.... The medical provider helped us in a timely matter. ( so sorry I forgot her name) she was great and the staff. The care quality top notch. Thank you

Had a poor experience here. The front desk staff was rude and unwelcoming. Overall, the environment…read morefelt cold and distant. When I asked a question, I was simply told the answer would be in my results at the end of the visit, which felt dismissive. I also felt uncomfortable by the front desk staff's demeanor, including smirking that made me feel mocked. I'd rather not go into further detail, but overall it was a very unpleasant experience. I've been to other urgent care locations in the area, and this was by far the worst experience I've had. I will not be returning for any future visits. The doctor was okay and was the only part of the experience that felt somewhat positive, though even that interaction felt a bit rushed. May 16th visit

The girls at this lab are super quick! Love it they found my vein after the first try. Usually it…read moretakes them 3 times when I used to go to Quest. They were super friendly one of them was helping a lady that only spoke Spanish that was very nice of her.

My appointment was at 10:15, checked in at 10:08, and got called in at 10:40. Are appointments for…read morenothing?

I've been scared of getting my blood drawn pretty much my whole life, and for some reason I never…read morefelt that fear once with Andreh. He's extremely professional, super efficient (he was in and out of my apartment within 10-15 minutes), and clearly knows what he's doing. He walked me through everything with total confidence and made the whole process feel easy. He was also super patient with my barking dogs, so there's some bonus points right there. If you're in the area, you need phlebotomy done, and especially if you get anxious about needles or haven't had it done before, this is your guy. Five stars - highly recommend.

I had my call returned within about 15 minutes. Andre's a super friendly guy, pretty funny dude. He…read morewasn't overscheduled and was able in my case to accommodate a next-day appointment. I paid up front over Venmo, feeling comfortable with it because of his good reputation on here. And indeed he did not disappoint. Andre showed up to my house exactly on time. He went over the instructions of the kit for the test I was having done, and already knew what to expect. He asked the right questions - "Are there ice packs with this one?" "Does it need to be centrifuged?" He was even such a pro he knew which cabinet door held my garbage can without looking. The poke itself was right on the money, nearly painless, and without complication. He took the kit with him to do the postal dropoff himself - it was included with his services. One less thing for me to have to do, which was appreciated. We shook hands, said goodbye, and that was that. He did not solicit me for a Yelp review. A lot of service providers will offer deals to customers in hopes of scamming their way into a good review - it's a red flag whenever I see it and it makes me mad for having wasted time reading reviews that were essentially bought. But Andre didn't do that at all, which is why I immediately got on my computer to write him a review anyway. He earned his reviews by being good at what he does. I'd use him again anytime.

I had a good experience…read more This was my first time going to the La Palma location. It seems like a small building, but they have a lot of services here. I came for my eye exam. I was long overdue since it had been over 2 years since my last exam. My appointment is with ELIZABETH KANG CHUNG OD, O.D. She was very sweet, kind and knowledgeable. I got my prescription and went over to the area where they sell glasses. Very pleasant experience with this doctor. :)

Flu shot season now. Walk in basis from Monday thru Friday…read more830 to 5 pm. Vaccines available for Kaiser insured patients. I also needs the pneumonia vaccine and received it today. Nurses at the kiosk are trying their best to be efficient and friendly. Glad I timed it later in the day so no lines.

I had a great experience at La Palma Intercommunity Hospital's emergency room. From the moment I…read morechecked in, everything moved quickly--I was seen by Dr. Nguyen in less than 10 minutes, which was incredibly reassuring. Dr. Nguyen was professional, attentive, and made me feel well taken care of. The nurses were absolutely incredible--kind, efficient, and genuinely compassionate. The administration team kept everything running smoothly, and the X-ray technician was just as amazing--friendly and thorough. Thank you all for the outstanding, professional service. I truly appreciate the level of care I received!

DON'T SEND LOVED ONES HERE. THIS PLACE LOST MY RESPECT AND TRUST except for ER team and Nurse Lexi…read moreSantos (Roommate's nurse and I love how she attentively worked with the amount of things she did for my roommates). Please give Nurse Lexi a raise or recognition. She's not my nurse, but amazing work ethics helping my roommate. Do I want to be a patient here ever again: No, but I was transferred here without much choice. Complete opposite than the ER. Transfer somewhere else if you have the choice, because this place just pure confuses me. Only positive were the micro-interactions between patients and CNA's. So awkward and frustrating when a nurse (Korean Nurse Jason Chung from MedSurg) gives out false medical facts that is purely wrong and they apologize because it was pure dumb of them to say that. Think before you speak please and don't gossip behind a person's back just because the patient caught you in a mistake or lie. If you expect privacy, close the door as the patients can hear you. The phlebotomist who you gossiped to actually apologized for your stead. I am a person who stayed at the hospital for 1.5 days and this whole stay was rollercoaster of good first impression, fake sugar coating then false hope. What made me sad was when I said "I am putting my hope in your words" and Nurse Robert responds with stoicism and emotional detachment. Could not face him in the face of how dejected I felt. Kind of confused and never informed to my plan of care, or how long I am going to be here. To be straightforward, I am becoming hopeless, trapped, suffocating due to the lack of answers and medical treatment since entering. However, after five hours, I am little blessed to have Nurse Robert 6/10 to really provide some solutions and hope. They took my routine medication. Did not receive my alternate medication, but at least got fluids for my kidneys. The fact that I missed the timing of the medication because pharmacy is closed and medication taken away makes me fearful of the consequences and unable to sleep. I hope that it is not just empty words, but so far he has made this trapped feeling a tiny less burdensome by at least communicating to the doctor and relaying why the patient feels anxious. I am feeling hopeless as the nurse took away medication without any clear assurance of the fear of missing my medication. It does seem like the pharmacy closed after I was admitted and thus it just sucks. It does feel like a burden to ask for things here and people forget (but I don't know how long I should wait until asking again as things do take more than an hour). Hopefully, it's just a night thing where there are less staff and less work that could be done, but truly want to be out of here instead of "enjoying" my stay. Please visit your family here because it would make a difference. It is kind of depressing here. It is a rollercoaster of positive hopeful words v. following through with what is told. Kind of feels like a game of finding out whose word will become empty words or actual work done. But I hate this. Thank you Nurse Robert for attempting to appease a worried patient, but being let down hurts more than like a nurse being straightforward about not knowing the situation too. She's not my nurse but Nurse Lexi is awesome and I love how her knowledge help patients understand the nurses explanation.