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    Quest Diagnostics

    2.5 (43 reviews)
    Open 7:30 am - 4:30 pm

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    6 months ago

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    4 months ago

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    4 months ago

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    10 months ago

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    1 year ago

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    1 year ago

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    1 year ago

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    2 years ago

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    1 year ago

    Extremely rude, ignore phone calls. Good luck being seen as they make you jump a bunch of hoops. Better just going to Kern Radiology.

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    5 years ago

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    Quest Support

    Hi Loren- Thank you for taking the time to share this feedback!

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    2 years ago

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    5 years ago

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    Quest Support

    Thank you for sharing this feedback, Suzette!

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    4 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    Quest Support

    Thank you for sharing this feedback!

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    2 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    4 years ago

    Quick and painless. The workers their are Pleasant and professional with a lot of smikes

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    6 years ago

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    Quest Support

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    4 years ago

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    6 years ago

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    Quest Support

    Thank you for sharing this feedback, Tim!

    Helpful 1
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    6 years ago

    Great doctors, clean facility with social distancing, temperature checking, masks, gloves and hand sanitizer.

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    Quest Support

    Hi Cordelia- Thank you for sharing!

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    9 years ago

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    6 years ago

    Worst place ever, terrible customer service. You can't get through to anyone to confirm an appointment. Go anywhere else if possible.

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    Quest Support

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    6 years ago

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    9 years ago

    Helpful 4
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    8 years ago

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    9 years ago

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    10 years ago

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    6 years ago

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    Quest Support

    Thank you for taking the time to share this feedback, Kim!

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    6 years ago

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    11 years ago

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    9 years ago

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    8 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - Quest Diagnostics

    Review Highlights - Quest Diagnostics

    I walked in with no appointment maybe waited 15 min to get seen and 5 min to get blood draw.

    Mentioned in 4 reviews

    Read more highlights

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    I've been a patient at Advanced Women's Health Vlinic for about 6 years now…read more Review coming soon.....

    I had a very negative experience with the front desk staff at this OB office. The behavior I…read moreencountered was shockingly rude and unprofessional, especially for a medical practice that works with pregnant patients who may already be feeling stressed or vulnerable. The staff member at the front desk was dismissive, spoke in a condescending tone, and acted as though answering basic questions was an inconvenience. Instead of being helpful or courteous, the interaction felt hostile and unwelcoming. Basic professionalism and respect toward patients should be the minimum standard in any healthcare setting, yet that standard was clearly not met here. What made the situation even more concerning was the difficulty I had obtaining my own medical results. I needed these results to share with my high-risk pregnancy specialist, yet the office did not provide them to me in a timely manner despite multiple requests. Delays in accessing important medical information during pregnancy are extremely stressful and can impact continuity of care when you are working with multiple providers. It is concerning that the first point of contact for patients reflects such poor customer service and lack of empathy. Front desk staff play a critical role in setting the tone for patient care, and in this case the experience left a very negative impression of the entire office. I strongly recommend that the management address the conduct and training of their front desk team. Dr. Helliwell is knowledgeable, and I had a good rapport with him as a patient however, his staff, specifically front desk receptionist, is intolerable and unprofessional. Patients deserve to be treated with respect and professionalism when seeking medical care.

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    Quest Diagnostics - laboratorytesting - Updated May 2026

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