Very good experience here today. The receptionist was extremely friendly. The service was fast. We…read moredid make an appointment online for 1 PM and waited approximately 25 minutes in the lobby and we're called back. The nurse practitioner was good and very efficient. He gave us quick results and got us out of there would definitely come back.

Receptionist is extremely unprofessional. She has quite an attitude and ruins the entire…read moreexperience. Otherwise, I'd recommend an appointment to get in and out quickly

My appointment was at 0830 just to get an allergy shot. Sit and wait. The doctor is in and out less…read morethan 10 minutes but takes forever for someone to administer the allergy shot. If I didn't need this shot, I would of walked out already. Nothing over the counter works for me due all the chemicals my body was exposed to while serving my country. I have been here over an hour now.

The type of care they provide is pretty careless. Nearly impossible to get a damn refill on a…read moreprescription needed. Pretty ridiculous they make it that impossible. Office experience I don't get to experience because they always try to do everything through phone. They would rather let you die than get you some help. Elton Tripp is a great doctor but the staff is not quite helpful at all. This is the second time they make it impossible to get a refill. Instead they try to upsell you on their pharmacy. I don't care who the provider is, if they can't even get me a refill what makes them think I will switch over to them? Highly disappointed! Better off dying instead of getting help

One star is based off the front desk receptionist. She is rude. Clearly hates her job and should…read morenot be the face when you walk into their office. Miserable humane. I believe her name is Joann. This office should strongly reconsider her as the first person people have to deal with. The higher rating is based off the cleanliness. The staff who helped me. He was a young guy. Extremely sweet and can tell he loves his patients and job. The doctor (Patel) is amazing and so kind. I would return due to the experience I had with the staff. I would return.

I've been going to this urgent care for 3 years and I've never waiting over 30 minutes to be seen…read more They get me in quickly and the staff is very kinda and they are determined to make sure you leave with the right medication to make you feel better!!! I recommend trying out this urgent care!!!

If you can avoid this place please do! I took my daughter in for leg pain & they were telling me it…read morewas because of a bug bite. There was no bug bite. Ended up at ER because I knew something wasn't right turns out she had a broken shin. They need to get it together cause clearly they don't know what they're doing.

I'm really frustrated with my experience here. I called ahead to ask if my 7-month-old son could be…read moreseen due to a condition he was having if we should either go to er or there to not waste time , and was told the doctor said we could come in Based on that, I drove over and arrived around 8:10 PM (they close at 9 PM), only to be told they were no longer seeing patients for the night. That was extremely disappointing and honestly upsetting. I could have taken my son to the ER instead of wasting time driving here, especially in cold and rainy weather. As a parent, that kind of miscommunication really matters. To make things more confusing, another parent that had arrived 10 min after me mentioned they had been seen even later than that on a previous visit. So it feels very inconsistent. If you're not going to accept patients close to closing time, that needs to be clearly communicated when people call or reflected in your hours. Emergencies and health concerns don't always happen on a schedule, thing happen suddenly and people rely on the information they're given. Overall, very frustrating experience and a waste of time.

I had to make an appointment at FPA because my regular doctor couldnt see me since he's no longer…read moretaking anymore patients he's retiring. I was greeted at FPA by the receptionist and she made the check-in process so smoothly. I got blood work done, they walked me thru everything that was going to be done and answered all my questions. The whole staff is amazing made me feel like an actual patient heard and understood. I will highly recommend the clinic.

my iud removal quest: my appointment was at 9:15 am on a Friyay, i got here at like 8:20. i was out…read moreof there by noontime-30. it takes a while but it's a clinic not McDonalds :) bring a book or a crochet project or whatever brings you joy :) i checked in, waited, tv was staticky, they called my name, paid the piper, waited, moved from lobby to a different waiting room and did a pregnancy test, i think that's depending on what you're doing or standard procedure idk, wait again, go over paperwork, wait again, change into a gown that barely covers the booty and proceed to the procedure room. anyhow, that was my experience with my waiting process. i got my iud removed here successfully and replaced a few years ago. fast forward to a few years later i am back to have it removed. beforehand, i had an appointment at the Tulare location and she couldn't see the strings so she used some other mouskatools to try to go for the gold but no luck. the pain was so bad i thought i was in hell :/ i was so distraught and in pain that for the second appointment here in bakersfield (after a scheduling conflict, i had to reschedule again for the Friday timeframe) i was like hellsnah "someone sedate me" (cristina yang voice) so i opted for the iv where i was so out of it, i don't remember them removing it or feeling any pain whatsoever, but i was still awake. cool huh? i didn't even bleed one drop, unless i did and i don't remember. i do remember her showing me the iud, maybe for trust but verify haha or unless i dreamed that. the staff was fantastic, everyone there was just wonderful especially Zena, i remember the iv wasn't hitting me fast enough and i started freaking out (just breathing rapidly, nothing wild haha) and i remember she was calming me down and she was just a delight and really stood out to me. this place has great staff that have a lot of patience and help you be in a calm state of mind. it's a must for a place like this that offers extensive services. a pleasant experience is important and all of the staff at fpa really took great care of me.

Office staff is always quick and caring. Easy to make appointments online. Attentive to care.read more

Sunday night, my eight-year-old son fell and fractured his arm. As parents, my wife and I were very…read moreconcerned, and my wife brought him to Accelerated Urgent Care on Coffee for x-rays. Previously, we had good experiences at this location, and that is why we chose it on this occasion. After x-rays, my wife was very upset because of the extremely rude demeanor and behavior of the NP. English is my wife's second language, so she asked the NP to repeat and explain several times. However, the NP was extremely impatient, stating multiple times that she "already told you," even pointing her finger at my wife in an aggressive way. This went on for a couple of minutes. My wife asked multiple times if my son should have a soft cast, and the NP rudely said no because urgent care was just a temporary, short-term solution until going to a doctor or hospital. Later, a friend of ours told us that when she fractured her elbow two weeks ago, she went to Accelerated Urgent Care, and she got a soft cast. And when we went to the specialist, the doctor said he should have been given a soft cast. So I'm wondering the reason for the terrible attitude AND the malpractice. When the NP was heading out the door after talking to my wife, my wife heard the NP say "Oh my gosh!" ---clearly in response to her interaction with my wife. When my wife came home, she was even more upset because of the NP's behavior.

I've received nothing but the best care at this Kaiser Permanente. Always professional and…read morecourteous.Dr Artinian is simply the best, takes good care of me and that's not easy, lol. The nurses are always on point. Sure things happen or can't always please everyone. The only thing I've experienced is usually a scheduling issue, nothing major. Sooo THANK YOU KAISER ON MING AVE!!! And shout out to Stockdale Kaiser, Dr Desai, my cardiac Dr, just an amazing guy this one. I feel very lucky to have the Dr's and nurses taking care of me the way they do, that's why I'm still here..8)

I love the Ming facility because its close to the house and when you book your appointment early…read moreenough in the day, you can get in and out of the clinic pretty quickly. Check-in is easy and even easier now with check-in options via text. My primary doctor is Dr. Ofelein and I've always received quality care from her. She explains in detail and always asks if there are any issues she needs to be aware about for her notes. The lab and radiology departments are also great. Customer service from the staff is wonderful. They also have flu clinic walk-ins. My experience with Kaiser Ming has always been pleasant and positive.

My little girl has had bad luck when it comes to her big toe. She lost her nail at the beginning of…read morethis year, and recently, it grew a black looking bruise, and it started hurting her. Kaiser on Ming Ave didn't have any soon appointments, so they said the only urgent care other than Kaiser on Stockdale I could take her to is Priority Urgent Care. I thought this one was the closest to me. There is parking in the front and in the back of the building, and I guess I parked in the back because we had to walk to the other side to enter. There were signs, thank goodness. I didn't make an appointment, but when we walked in, the receptionist had me check in on the kiosk where I registered and booked an appointment. While waiting in the front lobby, I noticed they accept walk-ins until a certain time or until they take too many, students needing sport physicals, and they're free!!!! Just FYI! Our time waiting to be seen was a total of 2 hours, I would've given 3 stars for todays visit, but when the doctor did come in and see us, he was very pleasant and considerate with my little girl. And that's all that matters to me!

I wasted my time by coming here even though they could have treated me…read more I came in with mouth pain, and swelling on gum line & lips. I told them i was having mouth pain. The provider then comes in, tells me its not my mouth, its a sinus infection and i need to go to the ER. My fiancee asked if she was sure because the swelling was clearly in my mouth. Her response was "nope nothing mouth related, his mouth isnt swollen, he needs to go to the ER." I then have to drive across town to the ER still in pain. Walk in, have to wait for over an hour just for the provider to come in and tell me that it is 100% mouth related, i just need some antibiotics & that the urgent care could have 100% treated me for this. As im typing this in the lobby i just saw a patient walk in that was at the urgent care i was just at. Im assuming they couldnt do their jobs for her either! Waste of time and money. Dr is lazy and doesnt know how to do her job.