Today was our final visit to this clinic. Although I've trusted this office with my children's care…read morefor years, the quality of service has significantly declined. Despite confirming multiple times--both with the doctor and the receptionist--that our prescription needed to go to the Walgreens on Gosford because Costco was closed, it was still sent to the wrong location (CVS on Panama). Mistakes happen, but given how quiet the office was, this felt like a total lack of effort and care for the patient experience. We will be seeking care elsewhere moving forward.

First time at this urgent care. We were looking for an urgent care by our home that accepted Blue…read moreShield PPO. This urgent care is on the other side of the shopping center where Winco is, so it was easy to find. They accepted walk-ins, and it was empty when we got there. They took my daughter in the back pretty quickly, and she was back out in less than 20 minutes. The front receptionist did inform us that the x-ray technician had just left, but I still wanted to see if this Dr would be able to help my daughter. My daughter said the Dr was nice, but that the Dr didn't know what was wrong and just offered pain relief. Maybe it is the reason we went to urgent care that urgent care couldn't help us, im sure they did the best they could, which I still appreciate.

My first time here since switching new insurances and had to come here for myself (dry, wheezy…read morecough, with mild congestion). Considering it is the cold months, it wasn't busy coming in on a weekday mid afternoon (they close at 8pm daily). Office was very clean. Wait time wasn't too bad (15mins that's including the time I had fill out paperwork). Staff were very welcoming, nice and patient. They ask that you kindly wear a mask if you don't show up with one (no biggie!). I knew I would have some sort of respiratory issue but wasn't expecting bronchitis. I saw the NP and she was so nice and thorough. Administered an injection, breathing treatment while I was there, and ordered the recommended medications for further treatment. Overall my experience there went really great and so happy I got to come. I felt seen and heard - oppose to other urgent care places where you're rushed out the door. Thank you for taking care of me.

I just started coming to this facility, and I really like it!…read more I've only had the pleasure of meeting my PCP doctor once, but can tell she's a very good doctor, takes the time to listen and ask questions & was just an easy person to talk to and open up with. I had a broken foot so she ended up putting in an (expedited) referral to see the foot specialist, which just so happened to be located on the second floor! The very next day the referral was approved and the podiatrist office (foot doctor) was calling me to set up an appointment for THAT following day... Super fast! I've seen the podiatrist a handful of times since then, and he's a really cool guy as well! Communicates well and definitely has your best interest at heart! Pretty funny guy too! I've also gotten my blood taken here per my doctor's request, and have had several foot x-rays done here as well, I love that everything is located in ONE building!! The building isn't even super huge either! so it's easy to navigate around. They even have an ER! Plus I've noticed that they're hardly ever busy! It's pretty much empty every time I've come! wait times are no longer than 10 minutes at the most. My last appointment I was 30 minutes early and they were able to get me in right away! Just seems to good to be true lol. Friendly staff, clean facility, so grateful to have Dr Raju (her nickname) as my PCP and BFMC as my doctors office. -The end.

I walked in this office expecting to see a doctor. The young lady at the front asked me for my…read moresymptoms and proceeded to charge my card. She stepped to the back, came back to the lobby called my name and just started telling me that I can't be seen because the doctor cant help me with my symptoms (with a man in the lobby that I didn't know) she violated HIPPA and charged me for no reason. I will never be back. 0/10

First time here, I had a really bad migraine, for a couple days already and all the urgent cares…read morewere so crowded with long wait times. I called and they had no wait time. I'm not sure why there isn't much people. I do know it is new so that could be it. The young ladies at the front were so nice and kind. The doctor that seen me asked questions. I think Aumen something similar like that. I was in and out of there in 20-30 minutes and they helped me with my migraine. I will be going back when I feel sick 10/10

I've been a patient at another well known urgent care for years. After our last visit, I said I'd…read morenever go back. We discovered AFC Urgent Care and that will be our new go to urgent care! Haylee was great at the front desk, super sweet and very nice. Dr Priya saw my son and was straight to the point. Had some good recommendations for him. We didn't feel rushed at all and great bedside manners! The office was clean, updated and we were in and out in 20 minutes! I give 10/10 and will definitely recommend! ***update*** 2 days later went back for an xray, the tech wasn't in the Sunday we went & it wasn't urgent: so we didn't mind waiting, we were in and out in 30 minutes with results. Everyone was amazing

I had a good experience here! I didn't wait too long . They were super accommodating. The medical…read moreassistant even got me a pillow . The doctor took her time to talk to me and made sure all my questions were answered. The front desk was friendly as well . The building was clean. No complaints! Plus they offer some lab testing on site which I love. I'll probably start coming to this urgent care from now on even though it's not the closest to me.

My wife had a minor surgery scheduled at the Truxtun Surgery Center. We arrived 15 minutes early,…read more waiting area wasn't crowded. She had filled out all their questionnaires and insurance forms online all they needed was a couple signatures. Our wait was about 25 minutes before she was called back, bring a blanket the waiting area is refrigerated. I headed home, after 90 minutes I got a call, all went well and she was in recovery I was on my way. The entire staff were friendly caring and professional. My wife needed another 30 minutes before she being discharged she was still in the twilight zone. Truxtun Surgery Center is a smooth operation

I got here at 9am for a colonoscopy. It's now 10am and I'm…read morestill sitting in the waiting room. The place is full there's maybe 1-2 seats open. The staff seems hard pressed to deal with the ppl in here. It doesn't seem organized. I am starving and dehydrated, I have a headache (from colonoscopy prep) It's hard not to get really mad after all the threats and texts telling me to get here on time.. the place is clean and has a private bathroom, which is nice, but I'll avoid this place like the plague

I've been coming to this clinic for almost 2 years because it's close to my house, but…read moreunfortunately the experience keeps getting worse. Every appointment turns into hours of waiting, even when arriving on time. What's even more frustrating is seeing patients with later appointments get called in before me. There's never an apology for wasting patients' time -- only excuses. Yet if a patient is even 10 minutes late, they charge fees immediately. The double standard is very disappointing. I honestly can't tell whether this is discrimination or just consistently poor management, but either way, patients' time clearly is not valued here. After two years of giving this place chances, I can no longer recommend it.

Tammy Prado Yang is incredible and so is the staff. She is thorough and her staff never keeps me…read morewaiting for a prolonged period of time.

The type of care is pretty good here. Service is fast and friendly. My son and I both were not…read morefeeling good and went to the closet urgent care to us. They take many types of insurance and cash payments. The doctor was a little hard to understand due to his accent, however he was very friendly and asked us questions about how we feel. Over all the whole office experience was quick and got the job done. Thank you for good service.

I think this is my 4th time here and I love love love it at this location. I've seen Manju Bhalla…read morethe last 2 times and she is so caring. I wish she was my ob. I love that it's not a long wait. The office girls are always really nice. The nurses are nice. 10/10 I will always come here first. I've had nothing but wonderful experiences.