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AFC Urgent Care Eagle Oaks

5.0 (4 reviews)
Closed • 8:00 am - 8:00 pm
Updated 3 months ago

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Mesa West Medical Group - William E. Gilli, M.D., F.A.C.P.
 Assistant Professor of Medicine at UCLA at Kern Medical

Mesa West Medical Group

4.0(44 reviews)
2.8 mi

I have been going here for a while now. Dr. GILLI's staff is amazing!!!! Either text or email and…read moreit is taken care of promptly. Dr. Gilli will tell you like it is. No nonsense. So if you don't like hearing the truth about your care, find another doctor to patronize you.

Tracy will prescribe multiple drugs and not know side effects. She was condescending from the 1st…read morevisit but I thought it was quirky. In my third visit with her, today, I had to literally walk out and won't be back! I asked other staff if she was just having a bad day. So consistently condescending but today she was actually rude. I asked about side effects of a particular drug she stated no one had ever complained to her before and dismissed my question. Then when I asked her to clarify something she got irritated with me and started with more condescension. If you don't agree with her she will belittle you into thinking you're the one that's wrong rather than explaining like most doctors! No thanks! Update: 04/15/26 - I spoke with Dr Gilli on the phone and it's seems they are somewhat flippant and unapologetic in their attitude towards the situation. I don't feel comfortable with this response that she "always" treats patients with respect after I conveyed the opposite in a professional manner over the phone. This was damage control gone wrong imo. Black box warnings are serious and it's too bad this Dr. doesn't care to make any changes as she is a 25 year employees with the company. He's got her back regardless. I appreciate the call back but it's clear his attitude is just like hers. They don't care.

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Mesa West Medical Group - Tracy Simonsen ACNP Acute Care Nurse Practitioner

Tracy Simonsen ACNP Acute Care Nurse Practitioner

Mesa West Medical Group - Kevin Nelson, FNP 
 Family Nurse Practitioner and Physician Assistant

Kevin Nelson, FNP Family Nurse Practitioner and Physician Assistant

Mesa West Medical Group - Mesa West Medical Office at 8327 Brimhall Road, Suite 704

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Mesa West Medical Office at 8327 Brimhall Road, Suite 704

Golden Valley Medical Associates

Golden Valley Medical Associates

3.0(42 reviews)
4.4 mi

There's a lady with glasses and curly hair that is so rude and terrible customer service. She could…read morecare less about the people she encounters at her window despite whatever issue they are having. Needs to be more considerate. U work at a doctors office and people take their health seriously. Maybe u should too!

I have been a patient of Dr. Ghadia for over 10 years and have generally been satisfied with his…read morecare, as I am fairly healthy and do not require frequent visits. I recently contacted the office to schedule a follow-up appointment with my primary care physician after being diagnosed with shingles at an urgent care clinic. Given the nature of this condition, I felt it was important to receive more comprehensive and ongoing care from my primary doctor. I was informed that because I had not been seen in the office for several years, I was considered a "re-established" patient and therefore could not be given an appointment for over a month. The earliest available appointment is February 27, and today is January 22. Dr. Ghadia is listed as my primary care physician, yet despite having a serious medical condition that requires timely attention, I am unable to be seen for more than a month. This experience has been extremely disappointing and concerning. Access to appropriate and timely care should be a priority, and unfortunately, this office has failed to provide that. This situation reflects poorly not only on the practice, but on a medical system that allows established patients to be treated this way. Shame on this practice and Dr. Ghadia for allowing his medical judgment and responsibility to patients to be compromised by an inefficient healthcare system.

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Golden Valley Medical Associates
Golden Valley Medical Associates - Front desk

Front desk

Golden Valley Medical Associates - Small rooms

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Small rooms

AFC Urgent Care Eagle Oaks - familydr - Updated May 2026

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