Needed to make a trip downtown to Quest Imaging, I got right in with no appointment for a EKG and bloodwork. It was 11:15 I was greeted as i entered comfortable small waiting awith TV Called back by William who drew my blood in a clean draw station no pain he was smooth. I then went down the hall where Christeen greeted me, she set me up for my EKG , very friendly and professional. were done in 10 minutes I was only at Quest 20 minutes before I was headed back to my car. Thank you Quest read more

Quest Imaging - Chester - Diagnostic Services Near Me - Bakersfield, California

Fantastic experience. Quest Imagine has hours past those that are posted and while it may not always be the case, it was for me. And boy did I appreciate that. Not having to take off work for a scan was a real treat. When I arrived after 5pm it was empty sans one employee who checked me in. There was little to no wait for my appointment and I was in and out in less than an hour. Highly recommend Quest Imaging at the downtown location on Chester. read more

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What is wrong with Quest? They NEVER answer the phone for 5 days now. You can leave your phone number and they say they will call you back but THEY NEVER DO. What's up at Quest?? read more

This place was very nice. The young lady at the reception desk was not as friendly as could be and was very robotic. Asked for id and insurance card immediately and just said have a seat. I had questions because I had never been here but it didn't seem like she wanted to answer any. She continued the same with every person that came in after me. Needs more customer service for sure. Aside from that everyone else in the facility was great especially the nurse that did my IV. She explained everything very patiently and was great. read more

NEVER ANSWER THE PHONE. Called and left a voicemail and still they never returned the call

Scheduling does not return multiple calls for appointments, even when you stop in in-person and they take your information and tell you they will call you by the end of the day or tomorrow at the latest. This has happened to me twice within 3 months, causing me to have to reschedule two separate doctor's appointments, thus delaying two separate diagnoses. read more

Needed a STAT MRI, I have several implants and have had MRI's there before. But now if you have implants they want a doctors clearance even though I've had MRI's before with the implants at QUEST. They say their rules have changed, I gave them the model numbers and serial numbers for my implants to prove they are MRI safe but that's not good enough. I should have just went to UCLA to begin with. So it's road trip time. At least if you go to UCLA, USC or Cedar Sinai, they will treat you like a customer instead of giving you attitude. QUEST makes it worth the drive over the mountain. QUEST's scheduling department needs to be sent to CHARM SCHOOL or just jump in a lake but probably both. read more

This facility is the worst experience I have ever had to deal with!!! I have been there 2 years ago and further back from that date for imaging and they were great!!! NOW, YOU CAN NOT SPEAK TO ANYONE AND GET AN APPOINTMENT!! Even their on line appointments jerk you around. I just do not understand what the hell they are doing NOT taking calls. I tried for 2 + weeks and had my Cardiologist office call and ask why I have not gone for my calcium imaging. Don't waste your time folks, I think they switched to D.E.I. ways of doing things. read more

Great experience!!! Super clean and nice. Ultra- Sound Tech was very knowledgeable and pleasant. All staff was outstanding.

They are very helpfull in every way. To check in, the waiting, personal very efficient, no problem when the procedure.

Very convenient location Super clean Very friendly and helpful staff! Quick and efficient I was impressed with how quickly they moved patients along and didn't keep everyone waiting for a lengthy time period I definitely recommend them. read more

Went for a Examination on Monday September 9. It was a very Pleasant experience considering why you are there in the First place. I sat down with a very informed, Professional, knowledgeable, kind, and caring individual to discuss what I was requesting to have done. Her name was Dora Serrato she was so easy to talk to and address my concerns immediately. She is to be Commended! If you need to have Imaging done the Chester location is Outstanding ask for Dora she is Amazing. Patient, Raymond Gallo read more

the apt desk is almost impaossible to get a hold of. i cx my mri on the 24th of december around 900am. today i got a reminder that my mri was the next day. i have been on hold for more than 45 min to cx an apt that was already cx. read more

I had very little wait time to be seen for my appointment, how unusual! I had the kindest woman doing my ultrasound. She was professional and made me feel at ease. The experience was a good one, and since I absolutely hate these kind of things, I was happy with the experience and will use them if there ever is a next time. read more

Had to have an X-ray as well as an ultrasound so I came to Chester Ave. Quest. They were as always prompt, courteous and always mindful of your feelings. I have been coming here for years and will continue to do so and would definitely recommend them to anyone. read more

At Quest Imaging, I always am greeted by a friendly receptionist and taken care of right away. Every person who has taken me into a private space to review my personal information has been very kind, friendly and thorough. The staff who helps me with my procedure is always cheerful and helpful. They make me feel comfortable. read more

I was sent here by my doctor for a chest X-ray and CT scan. He had stat written on the orders. They were going to do my X-ray and I had figured I was going to have to schedule my CT scan. They were able to do both the same day but said I would have to wait for awhile for the scan. Everyone was so nice and helpful. I didn't come across one person who was rude or didn't go out of their way to help me. I can't say enough good things about this place! read more

Very nice location. Clean and well organized. State of the art technology, had a hydra scan done recently very clean and really friendly tech. I appreciate the professionalism read more

I loved my experience at quest imaging staff was so wonderful and treated me so kindly made my MRI process go smoothly. Reminded me how many Good people are in the world . Thank you staff read more

Walked in to have my right hand x rayed. Receptionist was pleasant and efficient. Process was the same as other Quest offices. Reception, registration, procedure. Registration was comprehensive even though I have been there before and my PC is an Adventist doc. Registration staff walked me to the x-ray waiting room. Short wait for the X-ray tech. Professional and friendly. Whole visit was brief. read more

I am a very satisfied patient. My visit for radiology test was very good. I did not wait very long before they came to get me for registration. From there I was taken back for my exams and again did not have to wait. Both the young lady registering me and the techs were very friendly and made me feel quite comfortable. I would recommend Quest and will use them again in the future. read more

Always great service and a caring, professional staff. The facilities are clean and warm.

Very clean, and updated. the staff was awesome, hope to go back for other tests if I need them here. very efficent, it was quick and easy and the tech had a way of keep everyone calm, whatever the test. read more

My doctor ordered an ASAP ultrasound and subsequent needle fluid removal. I received a call from Quest within 30 minutes of seeing my doctor at 2 pm. The woman on the phone said there were no appointments available until a week later, July 19th! I said I need this done either today or tomorrow. The doctor order said ASAP. To which she responds, that is as soon as we can get you in. Ridiculous! Won't be using them anymore. Called my doctor and told them. I have not heard back. Told Quest to forget it. read more

Very caring facility. The staff is great and service. Everything in one location blood work and all the different imaging equipment

I used to go to another imaging company for my annual exams, after switching physicians I now use Quest Imaging. This year I had an abnormal test and they were very professional and empathetic when calling to schedule a follow up test. I appreciated their mannerisms and concerns when addressing my questions and the handling of scheduling my follow up at one of their other facilities to get me in as soon as possible. I would highly recommend Quest Imaging for all your imaging tests. read more

Very friendly, helpful, efficient and professional staff. Five minute wait time. All questions answered before, during and after procedure. Easy parking, very clean facility and easily rating 5 stars. read more

Very clean, efficient, and helpful. I would highly recommend. I needed a CXR and labs. Both were done without an appointment in less than 30 minutes. I went at around 1130. read more

My experience at Quest Imaging was great. I wish I had paid better attention to the names of the people that had helped me so that I could recognize them individually. The woman that did my mammogram was so professional and made me feel comfortable. The ultra sound technician was also very nice and I enjoyed taking to her. Both ladies were very thorough and were genuinely concerned for my health. read more

I have been going to Quest on Chester since it opened. Just so happened I was diagnosed with breast cancer and all my doctors are right next door and so it's very convenient. I have always found them to be very professional, kind and courteous. read more

I have been to Quest many times for various tests and have only great things to say about it. Punctual appointments, pleasant staff, clear and concise instructions with explanations, cleanliness, etc. read more

Short wait although the office was quite busy. Friendly staff that encouraged, and answered, all of my questions. Great experience.

I had a great experience at Quest Imaging. Second time I've been there for a calcium scoring and they've been great both times. Nice and responsive staff. Thank you. read more

My appointment vs actual mammogram was over an hour late. Another lady had been waiting almost 2 hrs. These delays occurred after we were in the back waiting room & in our gowns!! The delays almost resulted in maxed out seating area. Disappointing that the clients time is not valued! The mammogram technician was efficient & apologized for the delay! read more

I had a great experience at Quest. I was seen on time and the staff were all caring and friendly. They explained the details of my procedure every step of the way and made sure I was completely informed as well as comfortable. The ladies that assisted me were so kind and compassionate to what I was going through. I would definitely return if I am referred again by my doctor. read more

I had a great experience at quest! They called in advance to make sure I not claustrophobic for my MRI. I had two appointments the same day and hot confused on the times by a few minutes. When I arrived Allison at the front desk was super helpful to make sure I was still able to get in for both. I saw Kelly in mammography and she was great! Then in MRI Desiree and Quincy were both fantastic! read more

I am very impressed with this facility. Whoever designed the place did a great job at creating a warm and friendly mood. The staff is very professional. I was greeted and helped promptly. Everything about this place is clean and comfortable. Highly recommend coming here for any scan because everything will be explained thoroughly. read more

Very efficient from start to finish for ll procedures I've had done.

Quest is my go to for X-rays and mammo's! They are pleasant when answering the phones, making an appointment and answering all your questions! They always greet you when walking in, they are fast and everyone is professional. I would definitely recommend Quest on Chester Avenue. read more

Nice, new, clean facilities greet you at Quest Imaging downtown. Soothing wall colors as well as decor calm the anxious mind. Their location is across the street from San Joaquin Community Hospital. It's in the left building on the ground floor to your left when you walk in. There was plenty of parking close to the building too, which is a plus on a 100* Bakersfield summer day. The staff members were all very nice and helpful. The woman who did an ultrasound on my thyroid was gentle and thorough. If you have to undress for your imaging there is a male and female locker room and then waiting room for you. If I need imaging done in the future, I will request to come to this Quest. The only thing I have to compare it to is Kern Radiology, and without a doubt, next time I'll choose Quest. read more