The normal place that I go to was closed and needed a pedi. Yes, As a diabetic I have to make sure my sure my feet are well taken care of. Let me start by saying that normally I hate pedicures, they hurt, they tickle and damn they HURT! But today was much different because Phoebe was very gentle on my feet. Did a very nice job and took her time. She put on the massaging chair twice and I have to say I had some neck pain and it felt great to have the chair massaging me while she was working the feet. May have found my new place for my pedicures. read more

I had a very disappointing experience with Michelle. From the moment I sat down, she did not greet me or make me feel welcome. The appointment felt rushed from start to finish. During my service, Michelle was texting on her phone instead of giving her full attention to my nails. The biggest issue was my index finger. The nail was applied crooked, and rather than removing it and fixing it correctly, she filed it down and placed another nail on top of it. The result was bulky, uneven, and clearly not done properly. The nail was also left with excess product around the cuticle area, making it look messy and unprofessional. She was also speaking with coworkers in another language throughout the appointment, which made me feel uncomfortable and unwelcome. While I don't know what was being said, the overall atmosphere was not friendly or professional. I paid for a quality service and left with nails that looked rushed and poorly done. Unfortunately, I cannot recommend Michelle based on my experience. read more

Queen Nails - Nail Salons Near Me - La Puente, California

Kelly is a person to go she's patient. She's funny. She's very kind. The other ones are really rude especially the one on the front on the left side the one in the second row on the left side but the first chair I don't remember her name. she's really rude. It's like you're talking to them and they're totally ignoring you and wonder do they have low star rating? But I would go to Kelly. She's the only reason I'd go there other than that I wouldn't all the stars are for her services. read more

I went in for the gel-x promo and I showed the guy a inspo picture. I wanted a milky French tip SHORT. The nails were super long once he glued them. I asked if he can file them down or cut them and he said no because they were already pre-shaped... I also asked if he can cut the cuticles and he said no I didn't need it mind you, you can see my cuticles pushed back they looked so bad. the shape wasn't even almond shape. Each nail looked very deformed and no effort was put into the nails at all so I asked him if he could cut them down and he said oh it's gonna ruin the nail polish and we would have to charge you more so I went back the next day to have the nails completely removed and I asked for a refund and he said yes I'll give your money and he proceeded to say do not come back he's like I'll remember you and I said that's fine. Remember me take a picture if you want. I paid $55 for a gel-x promotion that was supposed to be 35. When I went back to have my nails removed, he was helping another girl and she had the same issue but with only one nail and he was very rude to her and the girl was like oh are you gonna fix my nail he said no and she was like is anybody else gonna fix my nails and he said no he told her not to come back and he gave her her money back as well. read more

Queen Nails - Supposed to be milky French tip, almond shape, short. - Nail Salons Near Me - La Puente, California

Horrible service. Had an appointment and still waited 20 minutes. Michelle ripped off my acrylic nails. Had someone over her shoulder clearly talking about me. Rolled her eyes when I showed her ideal designs twice. Would not recommend. read more

Honestly, I came here excited to try out the $30 gel x manicure special, however I somehow ended up spending $60 which I don't feel is validated whatsoever. I wanted a French manicure, not knowing it wasn't included in the special, well their price list on the wall says it's only $10 more so I was ok with it, when it came time to pay it ended up being a $20 up charge. Additionally, I wanted the nails to be just a bit shorter, and they charged me $5 more for a cut! So overall, this ended up a $60 cost. Try at your own risk! read more

They do good work but they should advertise better... they post about this promo which is too good to be true. $35 for gel x any size no XL okay so your expecting design including as the rest of their instagram promotes this deal with videos of clients with design.I came to get a short set, i ask to get them cut down just a little shorter and was told i would be charged extra for shorter nails? Okay interesting. Didn't get them cut shorter. Come to my total I'm thinking I'm getting a deal.. nope $75 .. Zero transparency. False advertisement and one lady rudely tossed the flyer on the table I was sitting at while I was getting my set done. Btw this is my second time coming in and I came on a Thursday last time and was charge the same for a more complex set that had 3D , and rhinestones, airbrush and was cut down shorter. What kind of deal is this? lol I was fooled. read more

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Nail techs have to understand not everyone is into and/or likes long bling nails. They should also understand nails and pedicures are, for most people, considered a luxury service especially in this economy. The least they can do is be pleasant to their customers. There are nail shops at every corner so when someone choses YOU as their service provider at the very least be respectful. I have been coming to Queen Nails for longer than I can remember. Am I a regular? No. However when I wanted acrylics I always went to Sam and when I need a pedicure I always go to Phoebe as they (IMO) are thee best. Today I called to schedule an appointment and was informed Sam is no longer there. I remember my friend telling me she LOVED a specific tech thus I scheduled an appointment with her. BIG mistake, BIG. When I approached her she had the worst RBF but greeted her and attempted to look past it. As I was telling her what I wanted: short/medium length, neutral colored acrylic and no design I thought there was no way the look on her face or attitude could get any worse. IT DID. Needless to say I absolutely never tip less than 20% today however I made an exception. With my rant being just about over if anyone knows where Sam went please be a girls girl six2six 404 3097. read more

Got Gel nails, Monday & Tuesday special $45 not bad, I day one looks great, Tracy was very quite, I explained never had gel-x and she explained nothing so I went with it, vibe was different can't put my finger on it, will return to see how other services are. Thank you Tracy read more

****THIS REVIEW IS TO ALL MICHELLE'S FUTURE CLIENTS!**** I been getting my nails done here with Michelle for a little over a year, and while the work itself is great, the customer service is awful, I repeat AWFUL. The nail tech (MICHELLE) is just rude, dismissive, and doesn't make any effort to create a welcoming experience. I always feel rushed, and when I ask questions or voiced preferences, she seems annoyed. Even though the nails turn out nice, the overall experience is super uncomfortable, and I won't be going back. Good service is just as important as good nails, and unfortunately, this place fell short in that area. The nail tech (MICHELLE) frequently speaks to her coworker on her left in their language while doing my nails, and it is clear from their tone and gestures that they are making negative or unprofessional comments towards me. This made the experience uncomfortable and unwelcoming. Professionalism and respect for clients should be a priority in any business, regardless of the quality of the work.I have referred clients to her, and based on her treatment towards me, she has lost me as a client as well as them. P.S. unfortunately, I can't post without giving it a star. read more

went in for manicure and pedicure, i showed the lady an exact reference photo of what i wanted and asked her what the total would be before the service, she stated it would be 45$ for my gel x manicure. i then get my pedicure and when it comes time to pay they want to charge me 90 dollars for my manicure when they previously stated it would be 45$!!! total came out to 125 for both. when confronted they said i had only asked for the price on the nails but not the actual designs and colors, like what?? DO NOT COME HERE. very disappointed. read more

DONT COME HERE! $70 for gel ex, so disappointed with the quality. The flower does not look like a flower!

They are very rude and unprofessional. The lady doing my nails hurt me to the point that I jumped and she literally stared me down. She didn't even apologize. She got my hand and continued working. Every time I asked something she would get upset. I had stopped going here for years because of service. But they had a Monday and Tuesday special for gel x so I decided to try again. And I was quickly reminded why I had stopped coming here. I rather pay a little more somewhere else and get good service and feel comfortable than pay for cheaper nails but get treated poorly. I will not be returning here no matter how good the special for gel x nails are. read more

****don't go there michelle is very rude !!! she's always talking about the rest of the workers and clients in her language ! very unprofessional !! read more

Like alot of the reviews say, Michelle is super rude. I've given her a chance time and time again because she does decent nails. But I will never return to this janky salon. Like others have mentioned it's not the nicest place. I can look past that. But Michelle's attitude is horrible. Some days she was okay, most she was in a bad mood. Miserable. She was extra aggressive when doing my nails and scratched me with the nail file 3 times without apologizing or even acknowledging it. She acts like she hates her job and life. My nails matched her attitude today, hideous. read more

DO NOT COME HERE!!!!! Save yourself a lot of headache and money. I paid $90 for this and wasn't happy. I have anxiety so I do my own gel x most of the time but I have an injury to my wrist and cannot do designs without hurting myself so I thought why not treat myself well...BIG MISTAKE. I was too embarrassed to speak up and worked up the courage to go the next day and that man in the front MOCKED ME and said " IF YOU CAN DO NAILS WHY DIDNT YOU DO IT YOURSELF?" More than 2 times and after the second I told him that I have anxiety and wanted to do something nice for myself and that I'm injured so I cannot do it myself and again he says "YOU SHOULDVE JUST DONE IT YOURSELF IF YOU DONT LIKE" WTF???? I paid for a service, they have similar sets advertised on Instagram but yet the girl couldn't do the design right and had someone else help her with it when I first asked... and they still didn't even look right. They are so rude and ableist and I had to call my husband to come and tell the man something because he was refusing to fix it the way it would maybe save the nails a bit. Just don't come here, service is trash, the nails trash, and $90 for short gel x?? Ridiculous. The man said " i was just joking! " but he was mocking me while filing my nails to attempt to fix it who would want to sit through that? read more

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BIG MISTAKE! My regular lady (Exotic Nails, Amar and Nogales) wasn't available but I was going on vacation the following day so I couldn't wait. I should have just gone to CVS for press-on nails. I just wanted the basic gel job. I showed him pictures with the shape n color I wanted and I ended up getting something completely different. I had to repeatedly point out ALL the uneven nails n kept telling him the color was wrong but he insisted it wasn't! I ended up filing my nails and re-painting them myself. Ughhh, this place is horrible, not to mention really dirty and overpriced! read more

Queen Nails - They look like pieces of plastic glued on my fingers! - Nail Salons Near Me - La Puente, California

I will return to Queen Nails for their Monday-Tuesday specials on Gel-X manicures. The nail tech was skilled in what she could do and did not speak to me, except through a gentleman who acted as her interpreter. The nails came longer than I wanted, but the interpreter said they don't cut them down. I was surprised by that but pleased that they looked good. It was worth the price. read more

I have been coming here over 8 years. I have known the owner (Sam) as a teenager and now I bring my own teenager for our salon needs. I wouldn't go anywhere else! Mind you, I am a manicure and pedicure type of gal. I get pedicures from Phoebe every 2 weeks-monthly. She is absolutely amazing. Patience and has a great work ethic. She does have a long wait if you don't make an appt but I totally understand, SHE IS THAT GOOD! The receptionist always greets me with a smile and is very welcoming . Love her vibe I love this place! read more

Nails for me and my 2 girls came out nice, however customer service is everything. Michelle was the rudest, gave me attitude and continued to mumble. Reading other reviews I think many can agree with me. I won't be coming back because of her. Because several has complained they really should educate her on customer service or people won't return because of one bad seed. And last but not least: the price is insane!!!! Ridiculously high. Much higher than any nail salon in the area and I've been trying different places out to find the right one. I was shocked. read more

I have been coming here several years. They have great customer service, and phoebe does a great job on my toes. 100% recommend her. I'm always leaving here, loving my nails read more

Queen Nails - Loving my nails - Nail Salons Near Me - La Puente, California

Hello ! I'm Tracy, the person who did your manicure that day, I had a customer sitting at my table before you arrived, but I turned them down when I heard you had an appointment with me and was during your lunch time and you were very happy while doing it. You told me your nails are thin and very short, so I recommended for you to use gel builder to make them stronger... English is my second language so sometimes I don't express myself well so I ask someone else to help me translate for me so I can understand what you need. I was going to charge you an extra $10 because you used the cat eye polish which is a special polish.... But after you said why it was an extra $10, we explained and decided not to charge you the $10 even though I did the gel builder for you. Also a regular manicure is $18 , you did gel which led it to be $28. Do you still remember? read more

Queen Nails - Hi my friend ! - Nail Salons Near Me - La Puente, California

I've been going to queen nails since I was a freshman in high school (I'm 24 now), so I'm definitely a ride or die! I've seen everybody come and go, I've had my nails and toes done lord knows how many times, and I will continue going here hopefully forever! Michelle is my go to for nails, she takes her time and she executes even some of the most difficult designs sooooo perfectly! Everyone else is also so funny and kind, especially the receptionist Christine, even when I don't have an appointment or if my nails are running a bit long, they always make sure to squeeze me and my pedicure in. I love love looooove it here. I attached only a few of the many nails I've gotten from Michelle just in this past year -- the proof is in the pudding read more

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TRASH TRASH TRASH! OKAY. I know this is everyone's and their mothers, aunts, side chicks, main chicks, baby mamaS, grandma, and wife's favorite place to get their nails done, buuuut I've had enough lol They got really big on IG and made a name for themselves, (I don't knock the hustle) but I don't like paying for some shit that is bogus, and I want other people to know what they're getting because I wish someone would've told me. I've tried this place twice and I can finally leave a TRUTHFUL review. The first time I came I got a white gel full set, gold flakes, and " marble" on my thumbs. In about a week flat, my white turned dark dark. I was like what the fuck did I do? My makeup stained, my everyday use of normal things stained and my full set looked like Ive had it for 5 months or something. It just looked awful, but I thought OK maybe this was my fault and I did a lot of extras with my hands, so it's my fault. (WRONG.) So, I came back again because I love to waste my own time & money apparently, and I got a full set of "holographic" nails. Shit was expensive, but it looked so nice in the sun on Instagram, plus i was going out of state and wanted to look better than usual. I asked the workers over and over if it would stain, and they even saw how badly stained my last set was and they said over and over that it would not happen again. Lord, THEY LIED. It was so bad I even had to get my nails done out in the state I was visiting. I couldn't stand the look of dirty ass stained nails and what's worse is throwing away an easy 50.00 for absolutely nothing. I gave it TWO chances, and I'll never come back. They asked right away to take pictures of my hands for their little photo-op which draws people in like crazy, (including my damn self) but now i see the scam lol However, i don't know if anyone else had this issue, I'm going to assume they do but I'm not the type to stay quiet, i don't want y'all up in there wasting your damn money like i did. However, if you choose not to listen, & if you're only wearing your acrylics or gel for less than a week, this place is for you! read more

Queen Nails - They did look good when they're first done. Lasts about 3-7 days. - Nail Salons Near Me - La Puente, California

Michelle is the best, and No one does pedicures like Phoebe and she's so nice and always remembers your name! I've been coming here for many years! read more

Queen Nails - Nail Salons Near Me - La Puente, California

Yuki is THE BEST!!!! She does an AMAZING Job takes her time and is a great free therapist!!! I just love her!!! & Christine, the receptionist is so sweet and nice! & definitely help with nail ideas!!! I love it there read more

Queen Nails - Nail Salons Near Me - La Puente, California

Sam ALWAYS does a good job! Been coming here for him since I was 19/20! And he's always corrected something I don't like! I moved an hour away but I still make the drive to see him! Music is good too! read more

Queen Nails - My nails done by Sam! Design by his wifey - Nail Salons Near Me - La Puente, California

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Michelle does nice shaping however not a good job, nor does she take her time. Both times I scheduled an appt with her she was rude & got mad when she assumed I wanted a brown color, when I wanted burgundy. Just took my nails off, my middle finger is green & it felt like they were put on with cement. I'll never be going back. read more

Queen Nails - Nail Fungus - Nail Salons Near Me - La Puente, California

Had best the experience here! She really down to it , love the service and the gel pedicure!!! Definitely coming back read more

Queen Nails - Nail Salons Near Me - La Puente, California

Worst place ever Michelle has a horrible attitude she doesn't ever say hi to her customer. Always rude. Last time here for sure!! Such an ugly place to get nails done. read more

Queen Nails - Worst service ever - Nail Salons Near Me - La Puente, California

Michelle is the best Nail tech and Phoebe does amazing pedicures. Definitely my place.

Been coming here for a couple years and I've been pretty happy with how my nails have come out. I'm pretty particular with how I like my nails done. For my personal preference, I don't like my nails too thick, I would like my nails to look as natural as possible (as natural as acrylics can look haha). I would literally look at the set before they polish it, at every angle to make sure it doesn't have too much thickness especially at my cuticles and tip of the nail. Yes, I'm slightly OCD lol, but the nail tech is nice enough to fix it up how I like it if it does need to be fixed for me. In my opinion, Michelle, is the best tech there. She takes her time in shaping, painting, and decorating my nails. So even though I feel like their pricing is a bit expensive, for someone like myself who can nitpick at things (just because I honestly can't control it lol) I don't mind paying. My suggestion for anyone is if you know you are paying for nail services that are a little pricey, then I feel like it is ok to nitpick if your nails aren't being done the way you like because who likes to waste their money? It would literally drive me crazy if I knew I paid this much money to not even like the set I'm leaving with. read more

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I came few a few times before and I had no problem with doing my pedicure but this time around I asked for a baby pink and I got neon pink, I asked for a massage and they didn't give me neither. It was such a quick service too. My mom was done and they applied her sandals and they accidentally ruined her polish and the girl got upset at my mom like if it was her fault. Unfortunately had a bad time here out of all the wonderful times I have been here read more

This place has seriously gone downhill over the last few years. I used to love coming here because the techs were always so good. I come here every month but over the last few months I have been very unhappy with the quality of my nails. Today was probably the last straw. I asked for a simple French tip and the tech couldn't manage to do it. She even struggled with applying the acrylic powder. My nails came out super crooked and I kept pointing it out to the tech. Finally I gave up an asked for a top coat and left. The receptionist is new and at first she was really nice. Now it looks like she just hates her job. She leaves the front desk unattended while she sits in her car. I was very unhappy with the price of the nails but I paid it anyway. But this is probably the last time I'll coming here. read more

I've been coming to this nail salon on & off because it's always a hit or miss. I came in for a fill, the nail tech kept insisting on me getting a full set but my old nails were still brand new, only one fell off. I had told her I wanted a nude/white ombré and when she went to do the white with an airbrush, the machine wasn't working. Prior to doing the ombré I asked for a French tip, she said my nails would've been too long for a French tip. Doesn't make sense? When the machine stopped working she said we could do the French tip instead. I wish I would've just stuck with the nude by itself because all the French tips are off, I know it can't be perfect but you'd expect good nail art. Even my left thumb nail is crooked. $70 later for a fill, crooked thumb nail, and bad nail air. & I had asked her to fix it but I guess this was the best she could've done. Very disappointed. read more

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I'm so incredibly disappointed with my nails it's been 4 days since I got a new set and they look horrible not to mention my pinky nail seems infected, it's swollen and i can't even remove the acrylic because I'm in so much pain! If you do decide to go here book appointments with the guys only! They're probably the only ones who actually know what they're doing...all the pictures posted of Instagram are of one nail artist so don't be fooled. $48 for this brand new full set! Waste Of money! read more

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I don't understand how this place is so popular?! Right when I walked in I noticed how out dated everything is plus how dirty it is. They really need to upgrade the place. I got the girl in the second row the second chair. She was rude her and her friend next to her. I'm not dumb it was obvious you and your friend were talking shit. I can't stand that and then you Expect me to give you a tip *laughs* I ended up just getting a gel fill same shape $24 not bad at all. However you guys need to work on you Customer service. Also need to get more gel colors they only had maybe like a good handful of colors they are more known for the powder colors. Next time I will try Ken or whatever his name is hopefully it goes better. read more

Queen Nails - This is Coffin shape - Nail Salons Near Me - La Puente, California

Mimi is awesome and professional great customer service she did my nail exactly how I wanted. I highly recommended her. I witness her with a unruly customer Mimi handle that situation with so much patience... I'm impressed. read more

Queen Nails - Nail Salons Near Me - La Puente, California

Michelle is the best nail tech , she never fails me !i totally recommend her you won't be disappointed read more

Queen Nails - Michelle does the best job totally recommend - Nail Salons Near Me - La Puente, California

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I have been coming to queens for quite some time now & the service is absolutely amazing. My go to girl is Kelly whom I've came with since day 1, she does an amazing job & is very friendly. I would definitely recommend this place 100% read more

Queen Nails - Nail Salons Near Me - La Puente, California