What a unique experience. I can easily spend 4+ hours here…read more I arrived on a Tuesday at 6:30pm and it wasn't that crowded. Upon arriving at the front desk, they give you a spa outfit, some towels, and a wristband. The wristband unlocks your shoe locker and your separate clothing locker. The hot tub area is fully nude whereas the common areas are clothed. I went to grab some dinner and had the croaker fish. The service was fast and easy. The food is a little pricey but their meals came with a lot of bonchon so it made up for the cost! After dinner, I checked out the charcoal room, ice room and salt room. All the rooms were clean and had plenty of space for relaxing! Finally, I had a body scrub appointment at 8pm. I booked the scrub with Jenny and it was an experience! For those who never had a korean body scrub before, you have to soak in the hot tub for 20-30 mins. Then your masseuse will call your name and bring you in the side room. Then you lie on your back on the table and get the ultimate scrub down! I felt so much lighter after the scrub. My skin tone was even and felt baby soft. Then she also give you a cucumber facial and wash your hair for you! My hair was super silky and smooth. They have dyson hair dryers in the women locker rooms which made it easy for me to get ready. Then, when I was ready to checkout, I brought the clothes and wristband to the front desk and I was out of there!

Enjoyed this spa with my sister few weeks ago. We enjoyed the spa for $40 each person. It was very…read moreclean and relaxing on a weekday, daytime. Each room inside was amazing was able to nap. Read a book on the comfy sofa/lounge chairs. My sister wanted a massage but they were booked for the day. Tip: call in advance to book service.

Recently discovered a hidden wellness gem inside Pacific Palms Resort -- Sally Spa, and I have to…read moreshare. It was even featured in Beef on Netflix, so it already comes with that cinematic, aesthetic atmosphere The moment you walk in, you can feel the difference. The entire spa is designed with natural elements -- crystal chandeliers, wooden walls, and an impressive collection of over 500-year-old antiques. It doesn't feel like a typical commercial spa at all, more like a quiet, curated sanctuary for the mind. They also have separate lounges for men and women, which makes the whole experience feel more private and refined. The essential oils used are from doTERRA -- clean, natural, and not overpowering. I tried their 90-minute "Fresh Ginger & Mugwort Herbal Massage," and the whole treatment follows a very thoughtful, traditional wellness flow: It starts with freshly ground ginger applied to the body to warm you up from within -- you can literally feel the cold leaving your body Then comes hot stone therapy to raise your body temperature and deeply relax your muscles Finally, warm mugwort herbal compresses are used along pressure points, inspired by traditional Chinese medicine, leaving your body feeling light and rebalanced My therapist Tina had a very gentle and soothing technique -- not overly intense, but incredibly effective. The relaxation actually lasted longer, which is perfect if you've been stressed or not sleeping well. And honestly, the resort itself adds so much to the experience There are two 18-hole championship golf courses, plus private one-on-one yoga sessions -- it truly feels like a full-on retreat. The best part? For a resort-level spa like this, the pricing is actually very reasonable -- great value for what you get. In one sentence: This isn't just a massage -- it's a full mind-and-body reset. If you've been feeling drained or just want to escape LA for a bit, this place is absolutely worth saving

First the good: The staff was very courteous and accommodating, the spa lobby was clean and…read moreattractive. 'K' gave me an absolutely fabulous massage! He concentrated on all of my problem areas and I felt happy and relaxed afterwards. The quiet room is clean and comfy and I was given a tasty little fruit cup. Now the bad: The price for a massage is reasonable, but you must pay an additional 39.00 if you want a to use their lockers or robe, take a shower or use the jacuzzi. This was unexpected and confusing. Before arriving, I had called for clarification of this policy and was only told that they would charge 39.00 for use of the jacuzzi. I had no idea that I wouldn't be given a robe or allowed to shower without paying the extra fee. I'm in a spa club and I have never run into this issue before. This confusion may have been due to a language barrier. The shower area has a sign saying that you must run the hot water for 10-15 minutes to obtain hot water (!). I did so and still had to take a cold shower because the water never got hot. The only towels available are very small and very thin. They are not large enough to wrap around your body. The jacuzzi area shows deferred maintenance with broken tile, missing robe hooks and mold/mildew on the ceiling between the jacuzzi and the showers (ick). This is a nice facility, but the policies are confusing and it's sadly lacking in general upkeep. (See pics)

First time visit at the West Covina location…read more Came here after not having a massage in years. It was definitely needed. They offer a variety of options and have a good membership offer so you can self-care regularly. A membership also gets you a guest who can book at a discount so you and a plus one can both have a spa day! The staff is very friendly and informative and the venue is very quaint and has advisory signs to keep the volume low to respect the other guests getting their services. If you opt for the combination you get placed in the front area with the privacy curtain so they can soak your feet. The private rooms in the back are for body massages only. There are lockers to hold your belongings and at the end they will give you water or tea. I signed up for the annual membership so I can't wait to return every month! Parking is very easy and there is plenty of ATMs around so you can get cash to tip!

Very disappointing experience. The therapist seemed unprepared and spent too much time adjusting…read moresheets, pillows, and leaving to find supplies instead of actually working on me. It felt like I paid for time I didn't receive. I also paid extra for a hot stone massage, but they were barely used because they were "too hot" for her to handle, which is not what I paid for. I was even asked if I wanted to add more time because it "went by so fast," which was frustrating given the interruptions. I left feeling more stressed than relaxed because I paid so much for allot less than I normally would. Prices have gone up and I'm getting less of a service. I've been coming here for years , very upsetting. I may have to look elsewhere and tell my friends that I've recommended to think twice

Ya Ya was amazing yesterday!! My second visit with her…read more Highly recommend her. I will be returning every two weeks if my schedule allows. Once a month for sure!!! Thank you!!!!

I've come here a few times for a massage with my husband and enjoyed it. The place is very clean…read morewith a ton of masseuses available. Making an appointment is easy. You can either do it online or call them. I've tried both and it was seamless. Would definitely recommend to anyone wanting to get a massage at a reasonable rate.

I have been going here for years. My go to for all my needs…read moreis Cherie Valdez! She does my eyebrows every 4 weeks and does the best facials I have ever had! Also has great recommendations for products and services. The staff is always nice and the spa is always clean.

Always a relaxing great time. The facials are phenomenal and the staff is so polite and…read moreprofessional. We love it here and are looking forward to coming g back

My new favorite spa in Pasadena. The staff is very respectful, courteous and professional, and the…read morefacilities are exceptionally comfortable and clean! The scrub was the highlight for us, along with the massage and red clay room. It's also very affordable and well worth the cost. Cannot recommend enough!

Truly one of the best spots to treat yourself. This place is perfect because I personally don't…read morelike the idea of being around a lot of people, especially in a Korean spa setting in which you are required to be naked. Here, you have the whole facility to yourself for the entire time slot that you reserve, with the exception of the ladies who do your body scrub and massage (they are very discreet and respectful, and go out of their way to make you feel comfortable). The main spa package includes a jacuzzi, full body scrub, hair wash, and saunas for two hours. They have also added separate massage and facial services that you can add on, or book separately if you don't want to do the whole spa thing.

I first met with Odette for my evaluation, and she totally got me. Every tiny concern, every what…read moreif? in my head. Keep in mind, I'd never done any treatment before, so I was equal parts excited and terrified coming in. Odette guided me through all of my emotions during Morpheus. I laughed, cried, questioned my life choices, and maybe even had a tiny existential crisis . The overall results for me were amazing, but not exactly a walk in the park, a little discomfort , and patience is required. The results come gradually, but TRUST ME its soooo worth it. Gayana handled my remaining botox and chin filler. My chin is officially living its best life. I loved how she respected my no lip filler rule without making me feel bad with zero pressure, zero judgment, and zero FOMO. Thanks to these amazing ladies, I feel like I just unlocked the next level of me.

Absolutely unprofessional and unsafe practices…read more I came in for an underarm laser hair removal appointment after being on vacation about a week prior. I mentioned possible recent sun exposure, and the nurse appropriately advised that we should wait for safety reasons. However, I was then told this would be considered a cancellation and that I would either forfeit my session or pay a $50 fee to keep it. That is completely unreasonable. Procedures that are unsafe should be treated as safety-related postponements, not standard cancellations. The situation escalated when the manager, Sarah M, got involved. She was immediately defensive, dismissive, and blamed me, claiming pre-appointment instructions are sent with each appointment reminder (see screenshot, they were not). She also said it's listed in the policy that if we can't do the procedure due to safety it's a cancellation (I have a saved PDF from today's date that does not say this). Instead of resolving the issue professionally, she was confrontational, unprofessional, and inconsistent with the information I was given. What was most concerning was that when I asked to reschedule safely or discuss options, she responded with "so you want me to do it then?", implying a willingness to proceed despite the known safety concern. That is extremely alarming. This is not how a reputable practice operates. Patients should never feel penalized for declining treatment due to safety concerns, and it should never be suggested to proceed under such circumstances. Due to the safety concerns and unprofessional conduct, I will be reporting this business to the appropriate regulatory boards, including the Medical Board of California, the California Board of Registered Nursing, and the Department of Consumer Affairs. I would not trust this practice with my care and will not be returning after this experience. (This review has nothing to do with my nurse, Odette, who is amazing.)

Omg , I love this place I "I had an amazing experience with Lily. I went in with really bad neck…read morepain and she helped me so much. Her technique, care, and attention to the areas that needed it most made a huge difference. I left feeling so much better and more relaxed. Lily is truly talented and very professional. I highly recommend her if you're dealing with neck pain or just need a great massage!"

Great spot in Rowland Heights to spend a whole day. $30 entry lets you stay as long as you want -…read morehot bath, sauna, and two different sweat rooms. The Himalayan Salt Room is warm and calming. The Red Clay Room is hotter and really makes you sweat. Both feel clean and well maintained. Speaking of clean - the whole facility is very tidy. Towels, floors, shower area, sweat rooms. I'm picky about hygiene and this place passed. They also have beauty treatments. I tried a body shaping session (you can do full body or just an area like belly or arms). It was relaxing - just lie there. Overall, $30 is a fair deal. Clean, comfortable, and nice for a lazy weekend. Will be back.

Beautiful day spa, I highly recommend it! They have many services and treat you like a VIP. The…read moreattendant was amazing and helpful offering hot tea and water clean towels are accessible and the facilities very clean. The massage was wonderful I highly recommend and will be returning!

Got a massage here, included with the price is also use of the facilities like the sauna, jacuzzi…read moreand steam room. Would def come back. I didn't give myself enough time to enjoy everything

Pretty mediocre, the masseur doesn't have much professional shiatsu pressing techniques, feels like…read moreit's my family giving me massage amateur, but it's not bad to the point that I wanted to just walk out though. Foot massage is just fist rolling all the way, no pressure point shiatsu, feels like a multipoint foot massage rolling machine I have at home. Price is average price, same with most stores around this area, 10 dollars more per service than San Gabriel area. Gave 10 dollar tip but the masseur complained it's too low because it's late, he seems mad about it.. but this is their store's operating hours....

This is my 2nd time being here. The first time I was here it was a pretty good experience. The…read moremassage was great My second time being here today was uncomfortable and bad. The woman who did my massage didn't give me her name when I asked. I got a 60 min body massage which is $50 and a facial that's an extra $10 so my total was $60. First she did the facial and it was okay she then told me to go into one of the rooms with a curtains a cover. She told me to undress so I can have the body massage. (When you do the body massage as a female you take off everything including bra except your underwear.) now I had no problem with this the first time I was here. But this time there was a camera that was in a high position that I spotted looking directly at me. Once I looked at it, it turned in the opposite direction. I was becoming very uncomfortable. I took off my clothing but kept my undergarments on and laid on my stomach. She came in and unhooked my bra and slid it off of me. Once the massage was over she told me to change and meet her at the front. I covered myself with a towel and looked to see if the camera was pointing my way and sure enough it did and once again when I looked at it turned the other way. I went in a corner where the camera couldn't see me and put my clothes on. And that surely has to be an invasion of privacy. This made my experience bad and uncomfortable. So I only planned to pay the $60. I went up to the front and she asked me about a tip. I initially wasn't going to tip because of how uncomfortable I felt, but I felt that she did a pretty decent job on my massage, not professional or above average. It was mediocre and decent. So I said I'd tip her 5$ she laughed and said "it's okay you can tip $10 instead" I said no and that $5 was fine. She looked at me in disgust and charged me. So I was expecting a total of $65. She was silent throughout this whole transaction and then gave me my receipt and waved me goodbye. I looked at the receipt and she charged me $67. So she tipped herself $7. I was mad but I just let her have the $7 and not make a hassle and walked out. In all this I may be seen as dramatic or something negative. But I would want anyone to know all of this. Because when you get a massage you WANT to feel good. To feel at ease. Why get scammed about this. And this was the receipt. I will not come here again.