I had an unpleasant experience at this nail salon today. When I arrived, I asked the front desk if I could get a pedicure. There were two technicians available -- a gentleman and an older lady. I've been serviced by both before, and I prefer the gentleman because he's more gentle, while the older lady accidentally cut my toe in the past. I told the front desk that I would like to wait for the gentleman to finish his current client so I could be serviced by him. I waited for about an hour, and then I noticed the front desk lady speaking to the staff in another language. Shortly after, the gentleman finished with his client and then left the salon. The older lady then gestured for me to take a seat, but I explained again that I was waiting for the gentleman. The front desk lady told me that he had gone home and that if I didn't want to be serviced by the older lady, I would not be serviced at all. I politely declined, thanked them, and left. This was by far one of the most unprofessional and disappointing experiences I've had at a nail salon. The lack of communication and courtesy from the front desk was unacceptable. I will not be returning. read more

I've given Queen Nail several chances, but after this third negative experience, I feel it's necessary to speak up. I called ahead to ask about coming in around 1:30 PM and was told no appointment was needed--just to come in. I arrived on time, picked my polish, and waited patiently. When I finally sat down, I explained to the nail tech that a previous professional had advised me to replace the acrylic due to cracking. Instead of hearing me out or simply checking my nails, she immediately dismissed me and said, "you should go back to them then." Let me be clear: the salon I went to previously was out of state while I was on a business trip. That response wasn't just unhelpful--it was flat-out disrespectful, especially considering how often Black women like myself frequent this salon and keep their business running. For a tech to so casually suggest I go elsewhere, without offering a solution or showing any professional courtesy, was insulting. This isn't the first time I've felt uncomfortable or undervalued here, but it will definitely be the last. What made it even clearer was walking right around the corner to another salon, where I was welcomed warmly, listened to with care, and received excellent service. They heard my concerns, offered solutions without attitude, and treated me like a valued client--exactly what I expect when spending my money. If you're going to profit off the loyalty of Black women, then at the very least, we deserve to be treated with respect. There are too many talented and professional techs out there who know how to provide both good service and dignity. I won't be returning to Queen Nail. read more

I have had two wonderful experiences at this salon. Andy does PERFECT acrylic nails. He is quick and very precise and he gave my nails a lot of attention. The salon is clean and well kept with reasonable prices. They do their best to fit in walk-ins. Highly recommend this snail salon for acrylic nails. read more

Queen Nails II - Acrylic fill - Nail Salons Near Me - Oakland, California

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This service didn't last a full 2 weeks. Nails started coming up from the back after one week. Thumb nail nail cracked yesterday. A waste of $100. Never again read more

Queen Nails II - Horrible service from this nail shop. I have never had any nail crack from the back. To think I used to like this place. - Nail Salons Near Me - Oakland, California

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Came as a walk-in with my mom on Christmas Eve wanting last minute cute nails for the holidays. The spot itself looked like a typical old nail salon. Smelled like really strong nail polish and acetone. Not the nicest looking, but i wasn't gonna judge a book from its cover. They told us it would be 20-30 minute wait, but we ended up getting a spot in less than 20. I gave some inspo pics of what I wanted and Nini did such a great job! She was very thorough on cleaning around and shaping my nails, and also did well on the design. I liked that they had the UV light on both left and right sides of the table so both hands can set in. Very efficient! It came out to be $70 (without tip) for both my mom's and my set. Both gel too so it was pretty worth it imo read more

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This place is really close to my house. They accept walk-in's and they're VERY reasonably priced. I got a basic mani & pedi with a French tip on my toes. I didn't get gel so I can't speak to that service or quality. But I will say they cleaned my nails sooooo nicely. They got every hang nail and my hands looked so clean after. My pedicure was really good too. This place is well priced, they work quick and the quality is REALLY good. This is exactly what I need for my busy schedule since I can just drop in when I have time. This wasn't a spa experience and I knew that going in. But it's definitely a gem and if you're looking for the basics done right come here!! read more

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Lani and Andy always get me right! They're quick and efficient. Price is reasonable too! read more

THE OWNER HERE IS RACIST AND LAZY! She gave me the sloppiest manicure & refused to fix it! If she couldn't do the nails as shown, she should've NEVER STARTED THE SERVICE! I continued to guide her on how to properly do my nails, yet she continued to do what she wanted! I've never experienced such blant racism! She is a disgrace to the Asian community! I don't understand how anyone would feel comfortable spending your money here! Sucks bc her husband is so sweet & does good nails. I will continue to report her to California & the board!!!!! She also accused me of complaining as if I didn't have the means to pay! Like I just tipped your husband 10 dollars, no I don't wanna pay for no half lazy job. The entire shop gives shein sweat shop without the presence of her husband! The nerve to be Wearing fake designer accusing me of not wanting to pay?! She argued with me saying she always does my nails! MORE LIES, she only has done my eyebrows & lashes. specifically requested her husband to do my service bc what a dreadful experience she provides here! read more

This was my third time I made an appt. The lady literally was not shaking my toe nails so I'm explaining to her like this toe is still sharp. The lady doing my hands goes she don't understand so I say okay can you pls explain she's not filling my toe nail she goes she's not done and I'm like yes she was and feel here it's still very sharp. She goes what shape and I'm like it's not about shape I want it smooth, feel here. She touches my other toe and says it's fine and I said I'm talking about here and here with where it's sharp on the edges. So she literally stops doing my feet and says wait for the other person and I'm like all she needs to do is file my edges. She's like she don't understand I'm like wow but what's even more crazy is the lady stops doing my hands. So I'm like okay all this bc I'm asking you to feel here and see where she's not smoothing out the nail after cutting it? I just ended up leaving. It was so rude and disrespectful and I literally just wanted her to do what I was paying for, to use a file to smooth out the nail after cutting it. SMH idk if it's all new ppl bc this wasn't who helped me the first two times I went. I literally no problems, perfect. read more

first of all, i am 26 years old. i have been coming here since i was 14!! over the years i have witnessed many customers be treated unfairly and MANY times i have witnessed customers saying things along the lines of "i have been coming here for years and this is how i am treated!?" or "you treat your customers like shit!" MANY times and i always had a bad feeling in regards to their service and just hoped it would be me one day...to the point where i completely stopped getting other services here about 6 years ago and i would only come for eyebrows because i didn't trust others (she was doing my eyebrows after bad experiences since i was 14!). their service was always usually hit or miss, the energy might be off (they might just stare at you when you walk in...), or you may be greeted with smiles and laughter... after coming for eyebrow appointments more than 10 years one day i called and set an appointment' like i usually do..."hello! do you have time for eyebrows in 10 minutes?" they replied yes and usual and i arrived..after i arrived there was another lady whom wanted to do a walk in for EYELASH EXTENSIONS. although i had called prior, checked in, and waited patiently, to my surprise she pulled the lady in front of me and without any words to me began starting the woman's lash set... i questioned her and she did not respond...i questioned her once more and she muttered under her breath...i just stormed out. definitely the end of an era for methis is just ONE negative experience since 2014...don't waste your time and i wouldn't spend my money here...tired of us wasting our money and loyalty on those whom completely disregard our existence! spend your money else where!! read more

When I tell you, this nail shop is a well kept secret I mean it. I have been coming here for almost 5 years now, I do not go anywhere else. Any time I go somewhere else I am disappointed. The staff? Amazing. Sweetest, down to earth people, hard working, artist! They are so amazing here they have regulars that come from places like Antioch because that's how great the service is at Queen Nails. If you get your eyebrows done here? You won't want to go anywhere else... everybody comes to get their eyebrows done by the QUEEN! People wait patiently on a busy day for her. I leave that place feeling like a million bucks every time. I leave that place with a new friend every time because it's thee nail shop everybody is family there. Do yourself a favor and come to queen nails. Sorry to the girls that had a bad experience, can't relate to that! read more

Was visiting from out of town and will definitely be coming back to this place when I'm in the area. The girl that did my Mani/Pedi was amazing. She was able to use her power tool to get off existing gel instead of soaking in acetone and she also used a special power tool to smooth out the bottom of my feet and they are smoother than I have ever felt before. Asked for basic polish change, no gel and the cuticles were cut to a tee, the soak tub was also clean. read more

Queen Nails II - Nail Salons Near Me - Oakland, California

Overcharged me when I got basic pedicure... like bro the prices are on the wall why overcharge me :/ my nails don't look bad tho read more

Queen Nails II - Pedicure - Nail Salons Near Me - Oakland, California

Omg! This place is literally the beeeest. They really take the time to make a full set look peeeerfect. Every time. I used to always ask for the guy who works there (a true perfectionist) but one time he was busy, so the woman who works there did mine, and she is just as good! And it is a great deal! With tip I spend $40 for a full set with gel. I try to only go here, and every time I chance another shop I regret it and It breaks the bank. Please don't be confused by their cold demeanor when you first go in, I have found that in Vietnamese culture they don't pretend to act like they are having a great time at work, or they are happy to see another customer, like we Americans are trained to do and have come to expect from customer service. But once you get talking to them the people here are super sweet and down to earth, and truly lovely. Also it helps to make an appointment as they are very busy. Sometimes they can fit you in but usually not. There are only 2 nail techs here as far as I can tell. The other woman who is often sitting idle does waxing etc. Hope this helps! read more

So I've come here a few times and typically like the work they do overall. I only come for pedicures and my first time coming Andy was the person who did my pedicure and I was pleased. However, twice now I've had a woman who acts as if she'd rather be somewhere else. Just so much attitude, not engaging or hell even pleasant. Trust me, I don't expect to be buddies but at the same time you're not doing me a favor, I am paying you for a service. I can't stand the arrogance of some salon service workers. I am very pleasant with everyone but I'm starting to feel at some of these shops they act as if you NEED them more than the opposite. I live in the SF Bay Area and one thing we are not lacking is Nail Shops! Decent work but attitude adjustments needed all around. Andy is the only one I haven't had a problem with but he's also the only male I've ever seen working in here. It's just frustrating that some people don't seem to understand the meaning of customer service. read more

Queen Nails II - Nail Salons Near Me - Oakland, California

Rant part deux: So, as I previously mentioned, after getting laughed at, to which I said I'd write a Yelp review, which got the response of "go right ahead," I stopped coming here for my nails. I have however kept coming here for my eyebrows. Apparently, they just checked my 10 month old review, because when I went to get my eyebrows done today I was asked to leave. Let me break down the scene: Walked in, no one spoke. No one greeted me. 10-15 minutes later, the eyebrow technician walked up to me with a grin on her face and her phone in hand. Is this you? (As she shows me my 10 month old review that she told me to write) Yes that's me. So why are you here? Because you messed up my nails and not my eyebrows. We'll you need to leave. No worries, I smooth took my business to Kim Nails which is cheaper. Have a good day read more

Went midday on a week day. Waited about 20 mins and session took about 40-50 minutes. Her work was not rushed yet she's skilled to where she finished fairly quick. Great attention to detail, relaxing environment & respectful staff. read more

Queen Nails II - Gel Pedicure - Nail Salons Near Me - Oakland, California

I was super close to this shop when I noticed I'd broken a nail. I ran in and asked for a repair and color change. I was helped right away, the issue was fixed in a flash and nobody can tell the difference. They did a great job on the color and got the shape squared away nicely. I'm pretty happy with the results, and I love the fun look they did. Edit: this place has become my regular go to spot and I've been able to do some fun looks. Everyone does a great job and my nails rarely chip and never break. I'll add pics of recent looks. read more

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Been coming here a couple times and they have always done my nails how I wanted. Never have to wait that long. read more

Queen Nails II - Acrylic nails - Nail Salons Near Me - Oakland, California

Love this nail shop.they did a good job.  I love my nails every time I leave that is what keeps me coming back really great place. read more

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I have been coming here for over 4 years to get my eyebrows done. My lil sis and mother come more frequently than I do. But when I do come I make sure I come when they first open so I won't have to wait . The owners wife I believe her name is Lonnie has a bad attitude towards people of color, but I always give her the benefit of doubt. On two occasions she gave me a really hard time about my eyebrows . One day on my way home from work I had foundation on my face, I made sure I wiped the foundation off around my eyebrows with make up wipes so I can get them wax. When I arrived she told me to sit and the eyebrow chair and I told her I had foundation on my face but not around my eyebrows . And she refused to wax my eyebrows because she said I have makeup on my face and I told her again I have no makeup around my eyebrows and then she insisted on me going to the sink to wash my face I wiped my entire face at the sink just because I really wanted my eyebrows done. It made me feel so uncomfortable and another customer who was there getting her nails done ended up leaving who was surprised at what she was doing. Second incident was today she told me she wouldn't wax my eyebrows because I had a red pimple on my eyebrow I told her my eyebrow is red because I had a hat on that's why my eyebrows was red. But she still refused again and said I'm not waxing some of the eyebrow because you have a red pimple. I attach a photo of the end result of her work . I have no red skin as you can see. And she did a half ass job. I shouldn't have to beg a person for there services. I definitely won't be coming here again. If you can't treat people with respect or don't love your job why are you doing a disservice to yourself and your husband? he deserves better and so do the customers. read more

Queen Nails II - This is the finished project of my eyebrows . I'm never coming here again. As you can see I have no red pimples on my eyebrows. - Nail Salons Near Me - Oakland, California

Been a regular at this spot for about four or five years! My eyebrows always look nice, i receive great service in the spot, and my regular nail tech always hooks me up! read more

Queen Nails II - Nail Salons Near Me - Oakland, California

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Queen Nails II is the latest nail shop to crop up in the Dimond and after a few visits already I see this becoming my new go-to salon. I'm seriously challenged in the girl department especially when it comes to stuff like painting my nails, but I'm also cheap and can't stand spending too much on manicures since I need one every week. At Queen Nails II I can get a mani/pedi for $24 or a simple manicure for $10. The prices are cheap but the service is not. They are thorough and take their time to ensure you are happy. The shop is super plain with white walls and those horrible nail posters so don't expect any ambience. They also don't carry many typical salon polishes such as OPI or essie but they do have a wide selection of colors available and they offer nail art. In addition to basic services they do fake nails, eyelashes ($16), and basic waxing. In the end its worth the price you are paying and they even have a buy 9 get your 10th free punch card - bonus. peace, love, and good booze ~ chase read more

I have had great experiences working with Chi, here. She is neat, thorough, pleasant and conscientious. She even reminded me about my parking meter! I'd see Chi anytime and tip her well. read more

I was a long time customer of this place until yesterday. I popped in for a pedicure. A worker playing on her cellphone barely took her eyes off her phone to say "20 minutes." That seemed weird to me since there were 3 workers and only 2 customers. I knew they were lacking in the customer service area but I am spending money and my time is also valuable. read more

love coming here... andy does awesome work on my feet bc these bad boysss aint no joke... the ladies do a good job as well. I usually get my pedi and wax here. Pricing is reasonable, service always great, wait may be a little long bt definitely worth the wait. read more

I love this nail shop. I live about 15 minutes away but I drive here to do my nails. I've been coming here with my sisters since we were young. When our mom was alive she was here every 2 weeks. Lonnie is amazing with nails, esp. full sets. She is who I always request to do my nails. She is such a perfectionist, pays attention to the little details and because of that nails are beautiful up close and far away. (Good for us who are super picky) I recommend Cindy for pedicures. She always does a great job, doesn't rush, pays attention to details as well and is super sweet. I'll never switch. My sisters always get their eyebrows waxed with Lonnie too and they love it. read more

$40 for a squared shape, white tip manicure! Are you serious ? First of of all, the lady didn't inform me of the price for a white acrylic powder for my tip, she made it seem like it was same price. 2nd, I did not ask for pinkish acrylic powder (on their price board, that shit was $35). And 3rd, she place the fake nail crooked as fuck! I will definitely won't be returning for some basic white tip manicure. read more

I been going her for over a year now and I love it thank you Andy for always doing a great job on my nails and the other women that does my eyebrows and my feet. read more

Very rude. Very fussy, not patient at all. Nails were good though. Just wish the service was better. The man who did my nails there was really rough with my hands. Not to mention him getting upset with me for messing up the polish on my thumb nail. He and the workers started talking about me in their language. Made a mental note that ill never come back there again. read more

Its hard to concentrate on your postures during yoga when your pedicure is so long overdue. I broke ties with my other shop due to a bad pedicure, but I hadn't found a replacement, and I NEEDED a pedicure bad. I utilized my resource and came across this place, mind you I had gone around the corner and inquired about a pedicure, but was hit by the toxic fumes and turned around. I read all the reviews for Queen Nails and said what the heck, if something doesn't look right, speak up! I had to point out some misses, but she was cool about it and did like I asked her to. She did a good job, but I'm not sold on making this my new spot for pedicures. I can keep it in mind if I need a polish change or another emergency pedicure. My concentration in yoga will be better, now that I have something pleasant to look at! read more

A nice clean shop with nice staffs, the shop attracts a lot of older women who are retire which I like because I hate going to some of these nails shop with young ghetto ladies who talk load on the phone, have their kids running around and being disrespectful. I give them 4 stars because the prices are reasonable and the massage chairs are nice. read more

To start, I've had my nails done for years and I'm not one to demand perfection. A decent job and not painful is good enough, you know? I've come here a number of times and was trying to make it my regular place since it's by my work. I got a set last week that was really poorly done (by one of the regulars, not by a new tech.) One day later one nail comes off. I glued it back. The tech fined my nail beds so far that it hurt to have the nails put on. I just dealt with it because I'm not drama like that. I tipped very well (like I always do) and was on my way. No muss, no fuss. Hell, I didn't even complain about the ugly color they mixed on the spot since they didn't have the color I picked. They didn't tell me it was out, but instead mixed me a florescent pink (it was supposed to be mauve, but ok). I went in today to have two new nails glued on. One of her co-workers started work on me, and again, she was hurting my nailbeds so I politely asked her to stop. She said I could wait for the original tech or have them taken off. I asked to have them removed. She sulked then said I still have to have that tech take them off (there were no other customers waiting). Here's what's up--I could have dealt with all that and I was ok doing that. I copped no attitude, was cool, etc. It was when she stalked around shit-talking with the other techs. I realize that she assumed that I couldn't cross the linguistic divide, but there are a few words and phrases I know. At that point, I figured I'd rather walk out with my nails half-off and all jacked-up than deal with a combo of badly done work, ugly polish and ugly behavior when I've been a polite customer. read more

I went here on a recommendation from a friend that said "they are awesome" and the fact that they are open on Sundays. First of all... they were 15 minutes late in opening ... which stunk.. but the other spot I go to on Sundays didn't open for another half hour, so I decided to wait. Second... the guy... was AWFUL. I mean, downright horrid. My nails were a mess... there was a young girl that said she was "filling in for her sister" and she had to fix them. I was there for over 2 hours for a fill and a toe polish change. My nails still don't look "right. He filed them all kind of whacky and we had to shorten them a lot, just to get them to look right. When I was sitting there, a lady walked in and asked for the lady that is normally there. They told her the normal person wouldn't be there until after 1pm but, the guy could do them. She was like "NO WAY.. you really screwed up my nails last time". I texted my friend on the way home and said "ohmygod, this guy was horrible". She responded that she thought she told me to NEVER let the guy do your nails!!! So, from what I know... don't EVER let the guy that works in there touch your hands. I keep hearing the normal lady is great... but, I doubt I'll ever go back to find out. read more

I love queen nails! I am always in and out! My best keep secret...get hooked up all in one place! The best place to get your eyebrows,nails pedi...my paper spot read more

Loved how early it's opened, even though it's only 30 min earlier than the rest, it makes a difference! Also wanted MATTE nails and it was done nicely :) read more

My favorite nail shop! I have been to multiple nail shops since relocating to California and by far they are the most consistent. Whenever I bring in pictures of nail shapes or styles, they always work so hard to give me exactly what I want. Andy and his wife are my favorite nail techs in the shop! read more

Queen Nails II - Nails on Fleek - Nail Salons Near Me - Oakland, California

A small place with amazing nail artists. This place is great if you are on a budget and don't care about the ambiance much. It's a local place in Diamond district that provides great customer service and wonderful nail art options. read more

NEVER ALLOW SUCCESS IN YOUR BUSINESS TO TAKE YOU SO HIGH THAT IT MAKES YOU TREAT CUSTOMERS, WHO HAVE BEEN COMMITTED TO PATRONIZING YOUR SERVCES TO THE LOW LEVEL OF DISRESPECTING YOUR CUSTOMERS. I have been coming to Queen nails for over a year now. One of the reasons why I first chose this nail salon was because of its atmosphere. The salon appeared to be a more conservative and relaxing environment of people. Not the ones that have a ghetto environment like a lot of salons here in Oakland. Also, this salon wasn't always crowed like the neighboring salons. However, overtime other groups start coming to Queens and the conservative atmosphere suddenly changed. But! I still didn't let the change stop me from coming to Queens. The following services that I had done EVERY TWO WEEKS at Queen: Manicure Pedicure Eyelashes Eyebrows Nails ( using SHELLAC) I even included two daughters, especially my baby daughter with me every two weeks. except she didn't have her eyelashes, or eyebrows done. Over time Queens II management heads have SWOLLEN. The owner wife seems to "UNFRIENDLY". She always have a mean STONE look upon her face. SHE IS NOT! FRIENDLY AT ALL. Her husband is. The reason why I am only giving this salon two stars it's because of the way I have been treated with customer services. When it comes to eyebrows and lashes the wife does not an EXCELLENT 4 star job, but I'll give her 3 stars. Now, though I know this is long, please allow time and review my complaint. On, July 3rd., the day before the 4th of July my daughter and I came into Queens nails to have the following: Pedicures ( with designs) Nail re-fills ( SHELLAC COLOR POLISH for myself) Eyebrows and Eyelashes. The total cost for that day I paid $98.00. The next day, on the 4th I notice that my right thumb, the SHELLAC POLISH, not only was it peeling off, also my refilled nail was breaking. Because of my busy schedule I was not able to come back until that following Monday, July 7th and Queen repaired my nail no charged. Two days later, July 9th another SHELLAC PEELING on my right hand finger with my refilled nail falling half way completely off. When I walked in the shop for the 2nd time I showed the owners wife my nail. She just looked at it and said "NOTHING". There was no, "Ok have a seat and we will be right with you". She (Wife) just stood at the counter looking out into space as the other manicurist and her husband were working on other clients. After about 20 minutes later a young lady came in. She wanted to have a few eyelashes fixed. The wife sat her down fixed the problem; the young lady got up without paying a dime or even saying thank you. Its now approx. 30 minutes, not knowing who were going to repair my broken SHELLAC nail, the husband finally said something in his language to his wife and she finally lead me to a booth that was already unoccupied and she repaired my nail. As she was fixing my damage nail I asked her once she finished can she add on a few eyelashes that had fallen off of my eyelids? She said ok. I also asked her if she wouldn't mind filing down my left nail thumb, because it was a little rough of the edges and I was afraid that the same thing would happen (Damage SHELLAC) to this nail too. Can you believe that this woman, instead of just granting my request she wanted to debate with me to say that my thumb nail didn't not need any filing down. After rebutting with her for a few minutes she reluctantly filed my nail down. Than she looked at me and said that the total charge is going to be $5.00 for service. Never-mind the fact that before repairing my nails the female customer who came in AFTER me to have her fallen eyelashes repaired. FREE OF CHARGED. Now, me paying the $5.00 was not really a problem. I was planning on paying $5.00 anyway because there were only a few, two, or three lashes missing. But, just the simple fact that I had to argue and protest why I wanted my left thumb nail filed down and the owner wife did not want to file my nail down. Also, when I first came into the shop I felt like I was purposely IGNORED for approx. 30min. I asked the owner wife to explain to me about the $5.00 charged after the young lady who wasn't charge walked in, repaired and walked out. Suddenly hubby wants to say something in regards to not charging me on two occasions before in the past for a chip, cracked SHELLAC NAIL. Ok, but here is a lady (me) who comes in EVERY TWO WEEKS paying anywhere from $80 to $90.00 for service. I pay extra for SHELLAC NAIL because SHELLAC is suppose to be one of the top of the line nail polishes. There should be no reason to come in when using SHELLAC NAIL POLISH. That's the reason for paying more. Either Queens Nails II SHELLAC POLISH is OLD, or they just don't know what the hell they are doing? In closing: I WILL NEVER RETURN TO QUEEN NAILS I, II, OR III AGAIN. I rather pay more for better service. read more

This place SUCKS.... I got fake eyelashes for the 1st time and they told me they last for 1 to 2 weeks...they were stuck on for over a month and ended up pulling my real beautiful lashes off !! Its like they use super glue..im so upset im on the verge of tears....I would go in there and tell them but im afraid I wouldn't b able to control my rage and end up choking " ms swan "... so if u have bald headed lashes anyway then this place is great for u... but if u have eyelashes dont risk it. ..learn from my mistake...now I have to buy fake lashes and put them on myself till mine grow back... read more