Reply post Here's a stronger, professional response that includes that point while keeping the focus on the facts: Thank you for your response. However, there are several statements in your reply that are not accurate. I did not approve the final gel color. After I was told the salon did not have the exact shade from my reference photo, an employee selected what he said was the closest match. As soon as the polish was applied, I immediately said it looked purple/pink, not the bright pink I had requested. I was repeatedly told that it was "pink," despite my concerns that it did not resemble the color I came in for. I made a phone call because I genuinely wanted a second opinion to make sure I wasn't imagining the difference. After confirming that the color was not what I wanted, I decided I no longer wanted the polish. That decision was based on the final result, not because I suddenly "changed my mind." It's also unfair to suggest that your shop closing during my appointment was somehow my responsibility. Before coming in, I called and let the salon know I was on my way. Whoever answered the phone told me that was perfectly fine. If there wasn't enough time to complete the service without it extending past closing, the appointment should not have been accepted. I should not be made to feel rushed or pressured because the service continued after business hours. I also felt pressured to pay for a service I was unhappy with before my concerns were fully addressed. While I appreciate that the gel polish was eventually removed, that does not change my experience. My review reflects how I was treated as a paying customer, and I stand by it. This version is assertive without being insulting, and it addresses the main factual points you want to correct. read more

I finally found a regular place to get my nails done in the area after searching for a while. I had a tap gel nail today with Brian. He's great and really paid attention to detail. This place looks very clean and Their price is reasonable as well. read more

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Nicest people ever and they do a great job on nails! I always go in with a special request and they deliver every time They even do a great job with eyebrows! read more

Woodminster Nails - My holiday nails - Nail Salons Near Me - Oakland, California

My daughter wanted to get her nails done and she found an appointment here last minute. She came in with some idea of a design, nothing crazy but kind of unique. As a dude I don't know about these things, but she was very specific with what she wanted. Took about 35 mins or so and I thought they looked good. The real test is what she thought and apparently it was a success. I'm sure she'll ask me to take her here again. read more

Me and my mom went and let me just say they are so kind and the nails look soooo good the service I got was amazing the quality is amazing and was just all together a good vibe I got acrylics and my mom got dip. The vibe was there it was chill and very nice just like the people who work there. I will be coming back I recommend! read more

Woodminster Nails - My nails - Nail Salons Near Me - Oakland, California

This is my go-to nail spot. They do amazing work and they are perfectionists! The services are peaceful and they smell good too :) Minh is a master of her craft. When I come in with a picture she makes it happen! She also did my nails for my wedding :) read more

Woodminster Nails - Pinterest inspired nails that Minh made happen! - Nail Salons Near Me - Oakland, California

I've been coming to Woodminster Nails since New Year's, and I can honestly say I love it here. The salon is always clean, with such a nice, relaxing atmosphere that makes every visit feel like a treat. I regularly get my nails, toes, and eyebrows done, and I've been consistently happy every single time. I always get so many compliments on my nails, which says a lot about the quality of their work. Minh is truly the sweetest. She makes you feel so taken care of from the moment you walk in. She greets all the customers, remembers everyone's names, and creates such a welcoming environment. I trust her completely with my nails and eyebrows--she never misses. Highly recommend if you're looking for great service and a place that genuinely cares about their clients! read more

First time here and wanted to get a nightmare before Christmas design - gel on natural nail. Searched and saw the designs on here by Ryan. Called on Saturday to book for Sunday at 11am. Parking is free on weekends so there was ample space. When I arrived they were busy but I was greeted and welcomed immediately. Ryan even took a moment to ask what I wanted and got me set up shortly with another lady just to do the base colors. I didn't mind it as it helps expedite the process. Ryan was promptly ready to do the design right as we finished the base coat. He was absolutely amazing. Did such a good job replicating my inspo pic. Everyone here was very nice, friendly and welcoming. Prices are reasonable. I will definitely be back. Thank you so much for everything! I love my nails. read more

Woodminster Nails - Nightmare before Christmas hand painted - gel on natural nails by Ryan - Nail Salons Near Me - Oakland, California

I've had about 20 pedicures here over a 2 year period. The place is clean and the technicians are skilled. However, their exfoliation has always been poor. Even when I paid extra for what they call "callus removal," it has typically been sub par. Today, they did not use the pumice stone at all. When I asked about it, they wanted extra for doing it though exfoliation is part of a basic pedicure. Begrudgingly and at the direction of the salon owners, the pedicurist took a few swipes at my heel as though she was doing me a huge favor. No thanks. read more

nails were shaped irregularly- steeply angled on one side and squared on the other on the same nail. polish applied irregularly with parts of the nails completely without color. I mentioned early on that I had limited mobility in my right arm due to an injury and yet she did not accommodate by moving her stool to that side of the chair- instead she kept having me reach my hand across to the opposite side despite my telling her it was causing pain and my requests for her to sit on the right side instead of the left. The only positive was the general cleanliness. To be fair, the other staff seemed to do a better job with their clients read more

I took my daughter here for her birthday. I called a couple days before to schedule 2 gel pedicures & 2 acrylic sets. Our toes & nails came out awesome! Def recommend. This was our first time getting acrylics & they look fabulous, thanks all! read more

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I very like to come This nails shop ,very clean and quiet . They're very friendly make me very happy. Professional service. Thank you !

I was able to make a same day appointment today and the ladies who did my gel mani and pedi did an AMAZING job! I also had some nail art done on a few nails and I will definitely be back! Thank you for the excellent service and very reasonable pricing. The salon was clean, quiet and they had all of the cool looking chrome, cat eye magnetic type of polishes. The lady who did my nail art was really talented I can see why customers return there. Plenty of parking and lovely staff. read more

After the third time, I've come to realize this isn't the place for me or my daughter. Our first visit was extremely disappointing. I was asked to come back to fix our nails. I came in and my nails were amazing. My daughter came home from college and as she didn't have time to get her nails fixed, I took her back to have the salon fix them as they had asked for the opportunity to make things right. She decided she just wanted to take them off and that was done poorly. Her nails were not filed so all different lengths or buffed. I wanted a gel manicure and this was the first time I've ended my appointment in the middle due to how poorly my nails were being done. I didn't have them painted and yet when I said we were leaving, we were still charged for both of our nails. This is a lesson learned and I'll be going back to my usual place. My daughter will also go back to her usual place. I will say that Min does a great job. If I could go to her every time and they offered a larger color selection, I would go back. read more

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I've been trying to find a new nail place since the one I used to go religiously closed during the pandemic then I had a series of unfortunate events after that. Today was my first time at Woodminster Nails and I couldn't be happier. Min, who did my nails, talked me through everything. She did my round nails, pedicure and even an eyebrow wax that I needed that was long over due. She was very efficient and super friendly. In my hour and a half there, I noticed how busy it gets so definitely make an appointment. I was lucky that they were able to take me right away! Also, there's a lot of parking so you don't need to worry about finding a spot just make sure you pay for street parking since the meter maid patrols the area. All in all, I highly recommend coming over to get anything nail related or your next wax - You won't be disappointed! Thank you Min! =) read more

Great service; high quality results! The owner is incredibly nice too! I highly recommend this business.

I finally found a nail salon that I am happy with! The staff are polite and the salon and their tools are clean. I've never been unhappy with my mani/pedis and they always are able to fit me in. I typically always call ahead to confirm availability. Unfortunately most of the parking is paid, but that's not the salon's fault :) read more

Fantastic service; friendly, efficient, and clean! I have come here a few times for various services with friends and family over the years and every time it's been lovely! Today I walked in at around 3:20 pm on Sunday and they sat me immediately for a gel manicure. $45 and 45 minutes later I walked out with beautifully finished nails and soft hands. Can't recommend them enough! read more

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I've been going here for about 6 months. The shop is nice and clean, the staff is friendly. And you can tell it's a great place because there are so many customers that come in that know them and are known by them. You can tell they care about them. I've had my nails done by both Ryan and Amin and I'm never disappointed. I love this place! read more

Woodminster Nails - Min hooked me up with a lovely palm tree for each hand and pineapples on each big toe. I love it! - Nail Salons Near Me - Oakland, California

I love Woodminster Nails! Minh is so sweet and welcoming, and she gives one of the best French manicures in Oakland- always flawless. I also appreciate the little touches, like being offered water when you arrive, and the fact that they always run on time with appointments. Reliable, professional, and such a friendly vibe- highly recommend! read more

I have literally walked out of my nail appointment and couldn't wait to give Woodminster Nails a great review. I've been living in Oakland for about 3 years now and have been going to different nails places in Alameda it's never consistent and my nails look good but I always want to find a nail tech that will make me feel comfortable and also help me with my appointment. Ava did just that 5 stars all around and I wasn't able to get the name of the woman who did my pedi but she was amazing as well. I have finally found my NAIL PLACE!!! And the best part is that it is literally up the street 10 min away from my home. The service was great everyone was friendly and I can't wait for my next appointment. Thank you so much WOODMINSTER NAILS I HAVE MY NAIL SPOT!! read more

Woodminster Nails - Gel Mani - Nail Salons Near Me - Oakland, California

My go to nail place! I usually make an appointment the day of and it hasn't been a problem. When I'm there I do see some walk-ins and they are honest about the 20-30 minute waits (or if they are booked). Lots of regulars. It's a convenient location for me - but you do have to pay for parking till 6:00pm. I get a pedicure and the spa massage chairs are comfortable. They also give you water and some candy which is a nice touch. My pedicures look great and last a long time! read more

I have tried NUMEROUS times to give this place a shot since it's nearby my house but if you value your time I CANNOT recommend this place. Every time I come I watch people get taken after me and leave before me. Here are a few examples of bad experiences Ive had. All of these times I've had appointments. 1) A new woman started and did my dip nails completely wrong another woman working here saw it and had to stop the woman who was currently doing my nails, and start over. 2) Someone came in as a walk in (I had an appointment and was in the middle of my service) while I was getting my nails done, the person who was doing my nails left me to do hers then came back to me after the walk ins service was done. (30-45mins later) 3) I sat in my chair waiting to be helped they started taking off my old gel then stopped to take care of someone else, it ended up taking so long the cotton balls that were once soaked in alcohol were dry, hard, & stuck to my nails. 4) A woman arrived about 15mins after me, she was done with her pedicure and manicure & paid in the same amount of time it took me to just have my pedicure completed. My service was completed over an hour later. read more

Woodminster Nails - Dip - Nail Salons Near Me - Oakland, California

They do great work on my nails whether I want them long or short. My manicure lasts so long! It's so peaceful and relaxing there. I love my mani pedis there! read more

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I visited Woodminister nails for my birthday on March 3rd. I received the most basic poorly shaped nails. I paid $75 and I tipped. (Last photo). My sister shaped and added designs to them because they weren't very good.(middle photo). Today I came for a fill. There was no reshaping required.(first pic) He (Ryan) then proceed to charge me $75. I told him that's what I paid last time for a full set. Today was just a fill. He replied, "well I had to do more work because of the length and style" I was so confused. All I received was a fill. Which requires less work and product. No new tips or anything. He then claimed to have done my design the last time. I told him I had to have the nails designed and reshaped else where. His co worker then told me that we don't disclose prices. Our customers never ask. That was also not true because the women who did my pedicure allowed me to choose from a menu of prices for my service. I watched them do a full set plus design on someone else and they paid less. I won't be returning. Please pay attention to what you're being charged. read more

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Good quality would recommend Ryan any day. I'm very self conscious about my hands and he lives up to my expectations for what the nails are supposed to compliment my hands! Great prices quick service and quality read more

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Such nice workers and atmosphere with complementary snacks. They always do great on my gel manicure and pedicure which last well over 2 weeks if you don't peel. read more

My girl ATE with my nails. She also did my cuticles which is super rare when you get dip. She took her time and made she I liked everything. Definitely my new nail spot! read more

Woodminster Nails - Dip - Nail Salons Near Me - Oakland, California

I had an outstanding basic spa pedicure here last week. For $10 extra I had the callous treatment which got rid of so much icky dead skin. They were so kind to my feet. Will be back!!! read more

Love it here!! They are so nice and my nails always turn out so cute. Recommended this place to sm people!

Ryan and Min are the new owners of this shop and they are hard workers, friendly and keep the place clean. I was a bit hesitant to let Min work on my ingrown toenails as I am used to the previous owner doing my toes, but I've been here twice since they took over and they are attentive. So far so good as it always takes an adjustment to get used to a new routine. They even have a machine in front which will keep track of your visits rather than a punch out card. So I hope they still have the buy 9 get $5 off the 10th visit! read more

First time here and a walk-in and I was warmly welcomed. I asked for a deluxe regular polish pedicure and powder gel polish set. Kim was kind and paid extra attention during the sugar scrub and callous removing. Minh listened patiently to my thoughts about getting a nail set (haven't had one in years) and answered my questions. The place is clean, relaxing and they offer water. I enjoyed my relaxing time there and I really like how my nails and toes turned out. read more

Woodminster Nails - Simple and "natural" enough for me. - Nail Salons Near Me - Oakland, California

Decided to get a design on my nails. I found a picture I liked and showed it to Min and she said could do that. And that she did. Service is always great here as usual. read more

Woodminster Nails - Nail Salons Near Me - Oakland, California

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I highly recommend Woodminster Nails! I went in on a Saturday morning - no appointment needed. I got dip on my natural nails. My nails are challenging - they are what they call in the biz "baby nails, so cute!". I showed Min a picture for inspiration and she made it happen. The inspiration picture was airbrushed - but because of my tiny nails, she had to improvise and paint them one by one with a tiny applicator. The dip is very thin - not chunky and bulky like I've had in the past. They took their time to make my nails perfect. I will be back. I've finally found a place that can make my nails look the way I want them to. read more

Woodminster Nails - Different angle, with the fur - Nail Salons Near Me - Oakland, California

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MIN DID HER THING!!!!!! I called and got an appointment the same day and she took her time and did everything I wanted and she has a great vibe! I will definitely be getting my nails done by Min from now on!!! read more

Woodminster Nails - Nail Salons Near Me - Oakland, California

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This was my first time visiting this salon. It definitely hit a lot of marks. The pricing is listed so no surprise fees. It's super clean and cute. I went on a Monday around 4 and there were not many people in there. I could easily see this place packed on a weekend. I ended up getting a dip powder set and the guy who serviced me was friendly, gentle, and quick. The work was neat. They offer water , coffee, and tea. Tomorrow makes one week and my nails still look good. They accept Apple Pay but do prefer cash tips. I will definitely be going back. Check them out read more

Woodminster Nails - Nail Salons Near Me - Oakland, California

I don't like to leave bad reviews for a small business but there were multiple issues. My friend treated me to a mani pedi for my birthday and she got hers done as well. We had an appointment and that went smoothly but while we were there the phone was ringing like crazy and nobody picked up. Then a lady came in stating she had been trying to call for an hour because she was running late for her appt and she was STEAMED that nobody was answering the phone. They told her they were booked up and couldn't do anything for her so she left and it didn't look like she was planning on ever coming back. My friend took a while to pick a nail color and the manicurist (younger lady w blond streaks) actually yelled at her for not choosing a color. Then the lady doing my friends pedicure drops on her that she needs to leave and go pick up her kid and asked if she could wait 30 minutes for her manicure. We both felt like that should have been mentioned up front. The lady doing my pedicure went kinda crazy with the nippers and both of my big toes were bleeding a bit. That worries me because I'm diabetic and have to be careful w my feet. The worst for me was when my friend went outside for a minute because she was waiting for her manicurist to come back. The same lady that yelled at her for not choosing a color did my fingernails and she made a crack about how my friends voice reminded her of a baby or a little girl. I was like WTF? Is she expecting me to agree with her and talk behind my friend's back? I thought that was really messed up and unprofessional! Not only that but I had bubbles in my manicure, leftover polish on my fingers and one of my toes ended up smudged which I am now stuck with since I got gel for both. Neither one of us will be returning which is a shame because this place is literally within walking distance from friends house. read more

Absolutely awful. Rude, rushed service half fast environment, complaining etc. had an appointment and they just did a terrible job. $150 later do not go here! read more

First time trying this place. I would return. Average fair prices. Very clean and spacious. I visited late on a Sunday afternoon and I had no wait. They also offered water and snacks! read more

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This was a place i enjoyed coming to buuuut not anymore. Tried to demand a $50 deposit over the phone which was extremely unheard of at nail shops. Accused me of being a no show...I've been to this place multiple times with my family , recommended this business to multiple people. Weird ..and rude energy i don't play like that when it comes to any service i get. Go at your own discretion but be aware of randomly being asked to give a deposit. Suggestion maybe hire more than one nail tech that does full sets and you won't go accusing innocent people of "wasting your time" read more