I have had my 2010 Toyota Prius repaired by Quattro 2x in the past 3 years. The 1st time a truck ran into the backend and Quattro worked with the truck company's insurance company to get everything repaired while I was away on vacation. The repairs were done well and the customer service was great. The 2nd time occured last week and someone took out my driver side rearview mirror while parked on the street. I was peeved at the hit & run as I didn't really have time for my car to be in the shop. I knew the cost of repair was under my insurance deductible so I popped over to Quattro and they gave me a reasonable estimate in minutes. I said to go ahead and they put me on the schedule 2 days later and said they would call me when the part arrived to confirm. They picked up that my prius needed a heated rearview mirror instead of a standard one and ordered the part from Toyota. I was very doubtful i'd be able to get in on our original chosen date. Suffice to say the part didn't arrive from Toyota until the afternoon of 2 days later and they called. I asked if It could still be done that day. They said bring the car in and they would try to get it done by the end of the day. I brought the car in at 2:30. I then got the call that it was finished at 3:50pm. I was impressed. Matt and everyone at Quattro were friendly and professional. Great customer service and great work. Highly recommend. read more

My first time to Quattro in Silver Spring, had a great experience with them repairing my car!

Having to take your car to a body shop is not exactly cause for rejoicing but dealing with Quattro is always a pleasant experience. We've had a number of repairs done by Quattro in the forty years we've lived in the DC area. The staff is unfailingly polite and competent and reliable and the body work is first-rate. When I went to pick up my car after a recent repair, it was spotless inside and out, as is always the case when Quattro is done with it. A great shop. read more

They did a great job on my car. I used their Silver Spring location. Special thanks to Randy for keeping me updated.

Great auto body shop. Staff was very responsive and had very fair pricing for painting the hood of my vehicle. Finish and workmanship were excellent! read more

I took my 2003 Audi RS6 in to Quattro for some overall classic car repair. I am more than happy with the overall result in fact I could not be happier. They went above and beyond; the car looks fantastic, it did not take very long and came in under budget. Highly recommend. read more

I've been here twice. Once about ten years ago, and most recently about one month ago. I wish I was writing about a spa, or fabulous restaurant because there's only one reason to write about a body shop and it's not good news. Both times I brought my car here were for minor fender bender reasons. Most recently though I needed minor work on my front bumper. I brought my car in shortly after the accident to get an estimate and an idea of how long I'd need to part with my vehicle. Also I wanted to make sure they had the needed parts to save time. They quoted four days. It too five, but no big deal; I got my car back on Friday so I didn't have to pay for a rental over the weekend. They did a fantastic job. My vehicle looks great. My insurance company recommends Quattro and so do I. read more

As a return costumer for my Corolla. Quattro, a job well done! It's so nice to see, this family-owned business takes great pride in their work. Thank you. Ingrid Lynch. read more

Recently i had my car repaired by Quattro and could not be more pleased with their service at all levels. The front office and employees are both highly professional and communicative when discussing your project. I believe they go well beyond the norm in assuring the customer that all is well. They also assisted in obtaining a rental car and worked with my car insurance company. You definitely will not be disappointed with Quattro. read more

This is my third time taking a vehicle to Quattro Auto Body and unsurprisingly they superseded my expectations every time. During my last visit, I dropped off my Porsche Panamera for front bumper and headlight replacement. The customer services by Jen was phenomenon, she went above and beyond even to the extend of helping deal with my car insurance and rental car. I cant say I have experience this level of service before by any other auto shops. Thank you Quattro Auto Body read more

Quattro Auto Body was one of the companies authorized by my insurance to complete work on my car. Getting a quote wasn't a problem, and they were able to complete the work within a reasonable time frame (only reason for the additional star). My issue lies with the aftercare. I could only pick the car up after hours. When I picked up the car I had several issues (battery was all of a sudden low, car was making noises, and ill fitting part). I've left several messages, and still no call back - will probably have to go elsewhere to fix their work. Oh, and they changed all my preset satellite stations and sound settings on my car. read more

They did an amazing job on my Camaro. I back into my garage and now my car looks like nothing happened. Turn around time was fast too. read more

Quattro Auto Body Inc - Before - Body Shops Near Me - Silver Spring, Maryland

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I had a bad experience with Quattro. They replaced my rear door of my van and taped on the emblem they broke off when removig it from the original door rather than ordering another one, then I found they didn't secure the interior wall to the door, ~$4,000 securely. I also had my front windshield removed and had the rust removed around it, about 2.5 months later, my headliner at the windshield started to fall down so I called them to ask them to retuck and glue it as it was most likely associated with removing the windshield and gasket which are immediately adjacent to the headliner. They refused and said it had nothing to do with the $2,500+ windshield job. Then, they kindly had my car cleaned and ever since, the cleaning destroyed the interior engine insulation so bits and pieces of sound insulation blow in every time I use it (still......) and the entire interior carpeting was wet. I would avoid them. I wanted to like them but there was too much to not like. read more

If you're thinking about taking your car here after and accident or for work. DON'T. This place is awful. My car was vandalized so I took it there off of a recommendation from my fiance. Was that a big mistake. Everything was cool in the beginning and they were very efficient and fast from the beginning and helped me get my car from Columbia to silver spring. I thought it would be worth it because i just knew they were going to do a good job. NOPE. They called me on a Wednesday to let me know my car was ready and I told them I wouldn't be able to pick it up until Monday because I had to get a ride over there. My car was there for over a week and they assured me that everything was ok. I couldn't pick my car up because they close at 5, making it highly inconvenient for anyone to get over there. SO i finally arrive there after my car had been sitting for 4 days. I got in my car and took it for a test drive and almost every light turned on and the car felt shaky. I turned back around to let them know and an idiot who sits in the front says do you mind if I look? I said go ahead, he comes back sayin he didn't see anything, I said did you drive it? He was like, oh no let me get a tech (I;m like seriously????? The tech comes out saying I didn't see anything. I said once again, did you drive it?? He comes back 30 minutes later and was like there is a wire missing in the steering wheel that has been missing since your airbag was stolen, then he has the audacity to say "I guess I should have test driven it when I was done (Ya think, you tool!!!!) So i'm like now what?? He's like, you have to come back because we have to order this part to fix it. And i'm pissed the hello off, my ride left, and now i have to get into a rental vehicle that they have conveniently in the office, which i did not know!!!!! would have been good information to share with someone who is in a rental that I could have returned it there (Carless) Then some girl in the front smiles at me and says "This happens with airbags. Are you kidding me, you had several days to fix my car and thats the best you can do?? this lackluster attitude assured me that the people working in there don't give a damm about their jobs or service. Don't tell me this happens, apologize for the inconvenience. No, it was so quiet in there, you could here a pin drop. I was late for my appointment and pissed off I ever went there. BIG MISTAKE I was then told that someone would contact me once the work was done, it almost 7 and I still haven't received a call from that dusty old shop. If you want to mess you car up even more, bring it here. If you want people working on your car sho have pride in the their job, take it anywhere else but here. THEY DO NOT CARE ABOUT YOU. DON'T GO HERE, BAD CUSTOMER SERVICE read more

The staff are professional and efficient. They kept me informed and provided me updates during the entire process. My vehicle was flawless when I picked it up. I enjoyed my experience at Quattro and I definitely recommend them to my friends and family. Thank you. read more

Both my cars suffered the same fate at Quattro Auto Body. The confused inept estimator did not - for either car - convey to the technicians the various scratches to be removed. Inaccurate communication from the front of the office to the repair shop resulted in a frustrating experience. 0 for 2. read more

Phenomenal work and great customer service! We are incredibly happy with the outcome and would definitely recommend Quattro. They kept us informed throughout the entire process and our vehicle looks flawless. Thanks! read more

The staff was friendly. However, the estimate I received was not comprehensive so when the car was returned, it had not been completely repaired and still had aesthetic damage. Also, I was given incorrect information about how long it would take to repair. In the end, I paid a lot of money for an incomplete repair. read more

I have been here twice and had great experiences both times. The first time was about 6 years ago when i hit a deer. The paint matched well and everything fit great. The last time was hail damage and they were able to have a technician that does paintless dent repair take care of everything quickly! They were professional and helpful both times and I highly recommend them read more

I cannot say thank you enough to Bryce and Justin for helping me after Lexus Dealership Rockville deep scratched my antique sports car while in on a recall. Quattro treated me like the situation happened on their watch. Unlike Lexus Dealership who chose to go the 'cover up direction.' First it was Bryce who was so willing to do whatever possible to help. He connected w/Justin, who came out and worked fiercely to get the deep scratch out. The UNBELIEVABLE icing on the cake NO CHARGE. Thank you, thank you to Bethesda Quattro Bryce and Justin!!!!! I talked about Quattro customer service today to anyone who had time to listen. l will forever be grateful & walking advertisement. Thank you! read more

Shady location, but a very good shop.

I've had an excellent experience with Quattro Auto Body in Silver Spring. And trust me, they did not ask me to submit this review. My car was involved in a hit and run and had all the front part pretty smashed up. Quattro was the only body shop in the area to take my car in for an estimate right away and they took it in for repairs the very next day. My car was ready, shiny and looking like new in exactly 3 days. They also cleaned it up pretty nicely, inside an out. The staff is professional and very friendly, willing to help and having a great understanding of urgency and one's need for their vehicle. I give them 5 stars because only 5 are available. But they deserve 100 stars. I would recommend this place to anyone who needs great and timely service for their car. read more

They were super nice, listened to me and didn't laugh, and got the problem fixed. Hoping to not need their services again obviously - but would absolutely go back! read more

I hope to never have to go back, not because of their service, but because I never want to damage my car again! That said, the staff here are very helpful, they checked in with me every day on the status of my car, and they did an excellent job with repairs. I would highly recommend Quattro to others. read more

This place took three weeks to fix a fender bender. When I got my truck back, I discovered I was ROBBED. They stole my cell chargers, my mophie, and my floor mats. Really? At least it was expensive and highly inconvenient. Take your vehicle elsewhere. Avoid the invasion, avoid the theft, avoid the lengthy repairs, and avoid the hurt. These people are thieves. Who steals floor mats? Seriously!? Avoid. Avoid. Avoid. You've been warned. read more

Over 25 years I have dealt with a few different body shops. I have never had a more positive experience than my most recent one with Quattro Auto Body in Bethesda. From my first contact with them through picking up my car yesterday, they made me feel as if I was their only customer. There were follow up emails to schedule the drop off and despite several wrinkles in my schedule, they worked with me to accommodate. Not only did they do the work as estimated, but they exceeded expectations by far. And when I went to pick up my repaired vehicle, they asked me to give them a few extra minutes to clean it. I had no idea that meant taking my car which had the rainy weather and accompanying mud not only outside but in a few places inside which my dog contributed to and making it showroom quality. I just can't say enough about Quattro or Liberty Mutual, my insurance company of 20 years. Service is so important and these two organizations always do it right - in fact, as close to perfect as it gets. read more

They tried to make it right / waste of precious time and money - car will never be correct

Very disappointed, Don't recommend it at all I had an accident and that is one of the shops nationwide sent me to, my car took more than a month to be ready when I picked it up the windshield and the driver window were scratched big time and they replaced the front bumper the color had bubbles and my side mirrors were painted in white... The Spanish guy was very helpful and friendly there was an old lady that treat me very bad and made me feel very uncomfortable the work they did was really bad! It look very cheap! read more

Quattro did an outstanding job repairing my damaged Prius. PJ in particular not only took great care of my car but went out of his way to help me negotiate with All State insurance (this was the party responsible for the repairs). PJ was professional yet what impressed me most was his compassion and understanding of my concerns. He reassured me about damages and took time to email information as it was available. The Silver spring location did the repair but I picked the car up in Bethesda. Both locations gave me great service and were most helpful. read more

Did a beautiful job on my bumper. Victor got my car back to me in 2 days. They have a great relationship with Enterprise so I didn't even meet to drop off the rental. read more

Quattro Auto Body Inc - Like new again! - Body Shops Near Me - Silver Spring, Maryland

Impressed with the level of professionalism here. The staff was very efficient in making my repairs and kept me informed at every step.

Excellent Service! Quattro Auto Body did a fantastic job. Jessi was my contact person and she was very professional, personable and very efficient. They were prompt and timely in everything they did. It is clear the company is well run and has a strong culture for superior customer service. The car looks great and the service was A+. read more

This has to be the best shop around. I took my Jetta there after getting rear ended. They did an unbelievable job matching paint and making my car look like new. Everyone at this shop is super friendly and they had my car back to me in no time. They are fair and trustworthy, I would highly recommend them to anyone. If you need body work done, you won't find a better place. read more

These folks did outstanding work repairing body damage to my year old Jeep. You'd never know it had been in an accident. Further, they stand by their work - to the point that they today, four months after the work was done, fixed gratis a problem that turned out to be not their fault. They gave me a lift to the metro this morning, and it's only about a 15 minute walk back from Forest Glen station, so its easy to get to and from if you're not local. Location is part of a light industrial park - it's not shady, just industrial. Strongly recomend. I've found my go-to shop. read more

So a little old lady backed into my perfect condition parked car. Took it to Quattro based on their ratings here and not disappointed. Superb service, Jen Hobbs is very professional. Promised the car by Friday and she called Thursday and said it was ready, cleaned in and out, immaculate job. Nice to get out of the rental and have my own car for the weekend. Highly recommend. read more

These guys did a good job with my car after a fender bender trashed the front. The body work takes time (car was in the shop for 10 days) but the staff were polite, very clear and thorough in explaining things, and worked with our insurance (Liberty Mutual). The Enterprise rental car desk co-located in their office made getting a replacement car easy and convenient. Would definitely use again. read more

They did a nice job fixing my car. They repaired a damaged fender and replaced a side mirror. When I left I did mot realize that the blinker in the side view mirror was not working so I brought it back a few days later. They apologized and fixed it right away. It was a loose connection. read more

I had a very good experience Quatrro Auto Body in Bethesda. They were ontime, helpful and very honest. It started with their easy online appointment booking tool where you can upload pictures of the damage. I got an appointment the next day, conveniently before I had to be at work. It gets better! At my estimator appointment, the Quattro estimator showed me how the front bumper had separated from the car with damage to the connector points on one side that would cause him to have to replace the whole bumper. (I'd caught the bumper on a metal pole while pulling out of a parking space). But he also showed me that the bumper itself was still fine. He re-set the bumper into place, showed me how sturdy it was and then used some invisible tape to further secure it along the side. My car, though in great shape, has almost 200k miles on it. He thinks this fix will hold for the life of my car. And best of all, that took 15 minutes and he didn't charge me anything. What nice people! I should add that I went to Quattro in Bethesda because my husband took his car there 6 months ago after a toll booth arm crashed down on it - damage to windshield, hood and side mirrors. Our insurance company sent him to Quattro. Quattro did a great job on his car, can't tell there was ever any damage. (and his car is nearly new) We've had two great experiences. Hope you have the same. read more

Quattro Autobody went out of their way to go above and beyond what they had quoted. They really did a fantastic job and repaired some stuff that wasn't even for the damage I'd brought in. The car looks so good - instead of replacing one headlight they did both, and I am so satisfied. I'd recommend them in a heartbeat. read more

Quattro in Silver Spring does good work. They repaired my vehicle. The reason I gave only two stars are for customer service. The car was returned to me with dust from the work on the car seats, and more importantly my front windshield was cracked after being in the Quattro lot for two weeks and they denied responsibility even though no damage was noted on their initial estimate even though the insurance company had pictures to the contrary. Take pictures before and assure that the car has no damage upon leaving. read more