I have had my 2010 Toyota Prius repaired by Quattro 2x in the past 3 years…read more The 1st time a truck ran into the backend and Quattro worked with the truck company's insurance company to get everything repaired while I was away on vacation. The repairs were done well and the customer service was great. The 2nd time occured last week and someone took out my driver side rearview mirror while parked on the street. I was peeved at the hit & run as I didn't really have time for my car to be in the shop. I knew the cost of repair was under my insurance deductible so I popped over to Quattro and they gave me a reasonable estimate in minutes. I said to go ahead and they put me on the schedule 2 days later and said they would call me when the part arrived to confirm. They picked up that my prius needed a heated rearview mirror instead of a standard one and ordered the part from Toyota. I was very doubtful i'd be able to get in on our original chosen date. Suffice to say the part didn't arrive from Toyota until the afternoon of 2 days later and they called. I asked if It could still be done that day. They said bring the car in and they would try to get it done by the end of the day. I brought the car in at 2:30. I then got the call that it was finished at 3:50pm. I was impressed. Matt and everyone at Quattro were friendly and professional. Great customer service and great work. Highly recommend.

My first time to Quattro in Silver Spring, had a great experience with them repairing my car!read more

Skip it! 1 star…read more Scheduled an appointment for an estimate at Randolph Auto Body and Paint. I was told ahead of time that the estimate would take about 45 minutes. When I showed up for the appointment, they told me they don't do estimates at all -- only straight repairs. No one mentioned this when I booked, so I wasted time setting aside for an appointment that shouldn't have been scheduled in the first place. What made it worse is that the shop was clearly not busy -- the garage and lot only had about 5 cars total and no other clients in sight, so there was no real excuse for turning me away. On top of that, the front desk clerk was rude and unwelcoming when I brought it up. Very disappointing experience and poor customer service. Would not recommend if you're looking to get a quote before committing to repairs.

Do not bring your car here. Very unpleasant experience. Lack of transparency and honesty. I would…read morenot recommend this place.

I had three run-ins with garage pillars and took in my 2023 KIA for repairs and painting. Lou…read morecould not have been nicer helping me to figure out when I should bring it in, how much it would cost, and how fast they could do the work. The results were astounding; I barely recognized my own car. I will strongly recommend them to anyone.

I cannot praise Joe's Autobody enough. For the second time in a year, I brought in my car for…read morerepair at the requested appointment time, this time in bitterly cold weather.While I waited in the car or in the heated office, the mechanic spent at least 20 minutes on the ground underneath my car and fixed the problem, all at no charge! I am truly touched by the kindness.

The best experience I've ever had at an auto repair shop!…read more After my car was rear-ended, I was worried about the repair process, but this shop made the entire experience incredibly easy and stress-free. Not only did they do an excellent job fixing my car, but they also went above and beyond to work around my schedule. My car was ready on Friday instead of Monday--much earlier than promised. Since I had to leave the country, I truly appreciated how quickly they completed the repairs. They even waited an extra hour after the shop had closed so I could pick it up after work before my departure. That level of customer service and consideration truly meant a lot to me. From scheduling the repairs to dropping off and picking up my car, everything was seamless and a breeze. I couldn't have asked for a better experience. I highly recommend this shop to anyone who needs quality repairs and exceptional customer service!

I haven't even picked up my car yet, but I know it's gonna look great because these guys are…read moreprofessional and they do a wonderful job. My problem is not that big for my car. Let's not talk about my own issues here and they are almost finished and they've only had it for two days.

I recently had the pleasure of working with Airpark Auto Body after an unfortunate accident left my…read morecar in need of significant repairs. From start to finish, my experience with this exceptional team was nothing short of amazing, and I cannot recommend them highly enough. From my initial call, I was met with outstanding service from Alex. His attentiveness and responsiveness immediately put me at ease. I was understandably anxious about the process, but Alex's reassuring demeanor and quick responses to my questions and concerns made me feel confident that my car was in good hands. The professionalism continued with Geoffrey, who provided invaluable tips and advice throughout the repair process. His knowledge and attention to detail were evident in every interaction. Geoffrey's dedication to ensuring I understood each step and his willingness to go the extra mile to address my concerns truly set Airpark Auto Body apart from other repair shops. The experience reached its peak with the incredible service provided by Marcello, the owner. Marcello went above and beyond to ensure that my needs were met and that I felt supported throughout the entire repair process. His professionalism, attentiveness, and patience were unparalleled. Marcello kept me informed at every stage, reassuring me that my car was receiving the best possible care. His commitment to customer satisfaction is truly commendable. The quality of the repair work done by Airpark Auto Body was exceptional. My car looks and drives like new, and I am beyond pleased with the results. The attention to detail and craftsmanship displayed by the team is a testament to their expertise and dedication to their craft. It is clear that Airpark Auto Body takes great pride in their work, and this is reflected in the outstanding quality of the repairs. Moreover, the entire team at Airpark Auto Body demonstrated a level of customer service that is rare to find these days. Each member of the team, from Alex to Geoffrey to Marcello, treated me with the utmost respect and care. They were always willing to answer my questions, address my concerns, and ensure that I was completely satisfied with the repairs. This level of dedication to customer service is what truly sets Airpark Auto Body apart from other auto repair shops. In conclusion, my experience with Airpark Auto Body was nothing short of exceptional. The professionalism, attentiveness, and dedication of Alex, Geoffrey, and Marcello made a stressful situation much more manageable. The quality of the repair work exceeded my expectations, and the customer service was second to none. I highly recommend Airpark Auto Body to anyone in need of auto repairs. They have earned my trust and my highest praise. Thank you, Airpark Auto Body, for taking such great care of my car and for providing an outstanding customer experience. Five stars well deserved! -A.C.

Don't go here!!!…read more Especially if you are going through your insurance!! It took months, at least 3, to repair simple damage to my car. When I first took it for an estimate they said 1 week 2 max for it to be ready. Then said 2 months to receive parts.. But then they keep upping the price and going back and forth with my insurance to get more money from them which took additional weeks for my car to be repaired. One example, they tried to charge my insurance an extra $300 for my car to be towed 1 mile to get a calibration done. When first of all my car was driving fine, only a small dent on my side. Second, they are also a towing company that owns their own tow trucks.. Now listen, I don't care at all about saving my insurance company money cause y'all know how much we pay them. What I do care about is them keeping my car for weeks while they go back and forth trying to squeeze them for every penny... I do understand the insurance company to refuse to pay the tow though... Another example, they said I needed a new rim ( cause it was scratched) and they are waiting for the dealer to send it.. I asked if they can just buff it out so I don't have to wait. And I don't care about little scratches on my rim.. But they told my they already charged the insurance for the new rim.. so i said fine I'll just get the new one but I will like to keep my old one anyway... they said ok.. when I finally went to pick up my car and asked where the old rim was they said they were able to just buff out the scratches... smh... I was so done with them at this point I was like whatever. That's not even all folks, when I finally picked up my car in January after dropping it off in October, the guy said "you are lucky the customer before you had his car here for 6 months and insurance didn't pay for everything he still had to pay thousands plus his deductible they really did him wrong"... I was just thinking no y'all did him wrong.. then I said "I wish I still had Geico cause then I can just drop my car off to one of their designated shops, given a rental in the same location and pick it up a week or 2 later".., he said "yeah well those shops don't do quality work like we do"... ok so my car was detailed and spotless but the rear door didn't line up with the frame so I'm like this doesn't look like quality work it's not even.. he's like let me have them fix it really quick.. I'm like really after all this time .. 30 mins later was better then it was but still not perfect and definitely not quality.. at this point I'm just going take it and be done cause I def didn't want to wait another month for it to be perfect.. I just said it's fine I need to go .. then he told me don't forget to give us a review on yelp that's how we get all our customers..smh... that's how I found this place in the first place.. but I'm like don't worry I will!!! Hope this helps and hope no one else gets suckered into taking their car here!!!

D & D was recommended by a nearby window tinting/dent repair shop. They did great work. You would…read morenot be able to tell where the damage had been. They worked well with my insurance company. When there was a slight delay about a small item they did not have in stock, they worked with me so I could pick up the call today. I hope I do not need a body shop again, but if I do, I will contact D & D.

I had an estimated done for a scratch on the rear bumper of my car. The price seems a little too…read morehigh and it will take 3 days to fix a less than 1 inch scratch?

The DPS Automotive shop is amazing. Quick and efficient. I look forward to bringing all my vehicles…read moreto DPS. It is always a challenge finding a trustworthy mechanic. These folks are honest, great automotive technicians, and amazingly affordable. Finally, a mechanic we can trust!! See for yourself.

Excellent response time to request for service. Very friendly staff, service was quick and…read moreefficient for my problem. I felt respected treated with utmost courtesy. I would recommend DPS with no hesitancy.

King street did a phenomenal job on my car! My new BMW was scratched, and another shop quoted me at…read more$2000 (lol) to fix it. King street quoted me at $1,000 to fix the paint. I dropped it off Monday and it was ready Wednesday. They even washed it for me and cleaned the inside. I am very very pleased with this. My car Is so precious.

Recently, my car was swiped while I was parked along the street. After filling my claim with GEICO,…read morethey recommended King Street to do the repairs. I made an appointment to drop it off a few days later. The shop was prompt with honoring the appointment and got me in and out quickly. I also appreciated that they have an Enterprise rep on site, so I was even able to pickup my rental without having to travel somewhere else. I was told it would take a week for the repairs. They called to follow up a couple of times to keep me updated on the progress. When I picked up the car, I was very impressed with the quality of the work. Hopefully I don't have to get another repair, but if I do, I will definitely bring it back to King.