Love this place! They're always quick and efficient and the owner, Elliott, is easy to talk to. Whenever I call they can get me in right away. Invoices are viewed and paid through a link that's texted to you. Very user friendly. Would definitely recommend. read more

Its been over 12 years that I have been bringing my vehicles to Quality Tune for everything from front end work and brakes to engine no start issues and I have not had a single bad experience, sometimes the work has taken longer than I expected, but being in the electronics repair business myself I understand how when you get into working on something you end up having to get parts you did not expect or you have to fix repairs that someone else did . So its ok. Elliot and the rest of the guys have always been curteous and honest regarding charges. I notice there are some negative reviews here in life people cannot always be perfect at the end of the day, and a lot depends on your williness to be patient and to give the shop the time to do the work - if you leave it to the last minute to get work done you run the risk of there not being enough time to do the job or creating a safety issue for them. read more

Want an honest shop? This is it! I can't say enough, informative, honest and thorough. Also, I recommend getting a diagnostic test done with them. I went and did one of the "free" ones. I would have been screwed. They performed one and saved me $400 bucks! Eternally grateful and now my one and only mechanic shop. Thank you! read more

Spoke with Martin regarding my 2014 Ram aftermarket upgrades. Supported me with tons of info over a phone call and recommended specific products and his general expertise in a polite and educated manner. No physical service was provided but the expertise provided left a lasting impression that will result in me taking future work to their shop. read more

My Jeep was having issues and I had done some research to try and fix it myself, all to no avail. On the advice of my sister, I made an appointment with Quality Tune, and they got me in within days. They had the problem diagnosed three hours after dropping it off at the shop. I know a bit about cars, just enough to get me into trouble, but the issue was explained clearly enough for even me. The part wasn't available in town so it took a few days to ship it up, but they had my Jeep fixed within hours of the arrival of the part, for a price that seemed very fair to me. I have my name monogrammed on my own work shirt, so I have a reminder of what it is, so I do not remember the names of anyone I dealt with, but they were all friendly, professional, and knowledgable. This shop will be the first place I call the next time I need a hand with my car. Great job, guys! read more

Anchorage folks and out of towners DO NOT look any further for a better team of extremely capable, highly trained, HONEST and pleasant automotive experts. THESE GUYS CAN DO IT ALL. From replacing clutches, transmissions, radiators, headlights, engines, etc. to oil changes, tune ups and routine maintenance to a complete over haul on newer automobiles or your cherished classic! They can also do vehicle pre-purchase inspections. I am told they will even weld back together an achey breaky heart. Not to mention they are by far the VERY BEST communicators that I have ever known in my 40 plus years of living here in Anchorage. THEY DO NOT AND WILL NOT PLAY GAMES. I could go on and on about how GREAT these PROFESSIONALS are or how AMAZING the owner Elliot is. But the BEST way to get my point across it to just go see these guys in person for yourself. I regret not going to QUALITY TUNE years ago and kick myself for driving by and wasting time and money on inferior shops that are no contest to the great people at QUALITY TUNE. DO NOT re-invent the wheel like I did and call ELLIOT or just go there, SUPER EASY to find and easy to access not to mention they have a large parking lot and a VERY SECURE PARKING area that gives even the biggest worrier peace of mind in crazy Los Anchorage. 907-562-5462 130 East Dowling Road TRUST ME, you will be GLAD you did. Brett read more

I got a transmission fluid and filter change last week. I took it here because my normal guy doesn't work on transmissions. When I brought it in to my normal guy to have differnt work done, they noticed there was fluid leaking. Upon further inspection they found that 4 of the screws that had been replaced by Quality Tune were loose and one was broken! The vehicle had been leaking tranamissiom fluid for a week! They did make it right, but I highly suggest you get work done elsewhere. read more

I was looking to buy a used car. I called around trying to find a place that could do an inspection and no one was able to. I was actually referred to Quality Tune by another shop. I called Quality Tune and they explained that they were busy as well and couldn't get me in for a formal vehicle inspection but that I could bring it by for a quick look. They still took time both on the phone and in person to see educate me about the vehicle and helped me make a good decision. I really appreciate their willingness to help and the time they took. read more

If you're looking for a good, honest mechanic, this is not the place you want. Overpriced and dishonest. And if you point out that they did not fix what they said they would they will blame you for it. These are not good people. read more

Worst service I have experienced with car repair service. Waited all day to hear from them. Nothing. The next day, my husband got a text, and it was ready. They told him it was too hard, and they took them 5 hours to put on. They charged 800 dollars for work they were inexperienced to do. Then, 32 extra because we didn't know we needed cash. The worst part is they told us there are no taillights now, no brake lights, and no gas indicator. That we have to go to the dealer to have it flashed. That will cost us another 200 plus. They knew they couldn't finish the job and didn't tell us before they did the installation. Now I have an unsafe vehicle I can't legally drive. I can't get into a dealer for 2 weeks. My first husband was killed in a car wreck, and now I am terrified when I have to drive an unsafe car with the gaugees and rear lights gone to the next repair place to fix their terrible service The door, they wrote go to body shop. They didn't even do the safety check we asked for. Also, a part was missing from the harness we got from the dealer, and we provided, not knowing, that they wrote up on the invoice. I have no idea if they installed it missing. Poor communication and horrifying service. It will cost me almost 1500 to get a rental until I can get my car drivable. I hope no else picks this place. You will be sad and hurt if you do. The final worst part is they put a scratch into my new bumper that I have to contact them to repair as they don't take care of your vehicle properly. Now, when they check in by text and are told what happened. No response. No call. Shameful. read more

The customer is always right, unless you have your work done at quality tune. I was quoted one price for parts and was billed substantially more. Unacceptable. The owner declined to make things right and actually seemed off put by me even contacting him. So frustrating. read more

They fit me in at short notice for an oil change and service, when other places were booked out a week or longer. Fee was comparable to other locations. Timing and flexibility were greatly appreciated. read more

I took my Jeep in recently and it was an awful experience. I highly recommend you go elsewhere. They gave me a synthetic oil change without asking me which type I wanted (I'd never had one before). Now I'm stuck getting $100 oil changes the rest of my Jeep's life. They did some repair work without providing a quote or getting my authorization. They treated me like an idiot when I questioned all of this. I'm only giving 2 stars because they actually did repair what I needed. When I called the manager the next day all he could offer me was a refund on the price difference between a regular oil change and the synthetic. I chose Quality Tune based on the great reviews I had read. Not sure why I was treated so differently but there ya have it. read more

Eliot is great. Trustworthy mechanic and much cheaper than going to the dealership. I like that I can ask questions and get quotes by text. They've never done me wrong on my newer vehicles. read more

Everyone wants integrity in a mechanic more than anything else and that is what you get here. I took my car in because I had been hearing some screeching from my tire and was told by other mechanics that my axle had a small leak and to keep an eye on it. Eliot called me later in the day and let me know he couldn't find any sign of a leak and that my brakes looked great- I just had a rock stuck causing the screeching. I left with not one cent billed to me and I have now found my mechanic for when something actually is wrong. Thank you Quality Tune! read more

I always brought my truck here. They have gone downhill! I had a diagnostics done there for a random misfire. But didn't want them to do the work for an astronomical quote they gave me for sensors alone. I told them no I'd pick my truck up. I have since then found a u joint bracket set placed inside my 8th cylinder. Go figure! DO NOT TRUST THESE SCUMS! read more

Quality Tune - Another photo same thing - Auto Repair Near Me - Anchorage, Alaska

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Literally the only place I will have work on my vehicles. Extremely trustworthy, fast and reliable every time and I've been taking vehicles there for years. read more

I noticed my breaks were grinding and called up Quality Tune that night. Brought it in the next day around 10AM, I got all new breaks and rear calipers and my truck was ready for pick up by 3PM. Friendly staff, quick service at a fair price. They even followed up with me days later to make sure everything was working properly. Will definitely be back next time my truck needs maintenance! read more

Great service and fair prices. My window came off the track after service (which happens occasionally) and they fixed it for free, whereas I had just been patching the issue for months. Good people. Thanks guys. read more

Gotta love this place! Before I found quality tune I was yet to find an HONEST place that could get me in for an oil change etc. on short notice. These guys are genuinely nice and never try and screw you over with unneeded parts to fix or replace. I recommend bringing your business here and have referred all of my friends! read more

I have a hard time beating their prices. They answer all questions honestly, and don't mess around. If they make a mistake, they eat it. Never had a problem with them. read more

I have a 2012 chevy cruze i brought in. 41 thousand miles clutch went out quoted 1500 for repairs took two day only cause one part had a manufacture flaw. Picked up car runs great 200 dollars less then quoted. Thanks Elliot read more

I can't speak highly enough for these guys. My tahoe began hemorrhaging fuel at the Holiday next door due to a faulty fuel pump. I jogged over to Quality Tune (where I had never been) and asked if they could help. They welcomed us in, made room in the bay, pulled the truck in, and quickly diagnosed the issue. They turned the vehicle around within 24 hours, and even topped off the fuel that my car leaked to insure their work was good. Further, after I dropped off the truck, I began walking back to work. The guys at Quality Tune called me and offered me a ride. Again, above and beyond service. They earned a repeat customer and I will spread the word. Thank you, Gents at Quality Tune. Your willingness, attention to detail, and kindness have been thoroughly noted. read more

Let me start by saying I Never leave negative reviews unless I really feel its warranted. I went to Quality Tune on Wednesday. I arrived at 5:20 pm and was behind a peeved customer demanding a part be replaced on her car while she wait. The gentleman behind the counter explained that it was an hour job and they only had 40 mins left in the day. I felt his pain so when he explained that there wasn't enough time to do an oil change, I happily made an appointment for the following day at 5:30pm (I get off work at 5pm). Did I mention this place is clear across town from where I work? The following day I FOUGHT across town in snow traffic to make it to Quality Tune. I got on site approximately 5-8 mins late. A different gentleman behind the counter said "I'm sorry we don't have time to do your oil change...oil changes take 30 mins". Why would you let people make appointments at 5:30 if they can't be a couple minutes late? In customer service you should have a courtesy window of at Least 10 mins or ADVISE people when they make the appointment that if they are late you can't fulfill the appointment. There is nothing worse than driving an hour round trip TWO DAYS in a row to give a business my money only to hear "sorry". I ended up doing my own oil change. Sorry Quality Tune. I was really hoping you'd be my new auto repair shop, but your complete unwillingness to work with customers blew it. And on a side note, it took me less than 30 mins to change my own oil. read more

Love this place - they're accommodating, timely, and really reasonably priced. Plus they're straightforward and never recommend anything you don't need. I don't live nearby but I go out of my way to go to Quality Tune. read more

I already went to them when my vehicle was leaking gas. This time, I've been noticing a bizarre noise that has been getting worse over the last year. Decided to get it checked out. Turns out, it was nothing serious, and they didn't even charge me for the time they spent checking it out. Very nice. read more

I went to Quality Tune on a referral from a friend. They both suck!! I had a no crank situation on my Dodge. Quality Tune did a diagnostic service on it for me and told me that it needed a new computer installed, so I ordered one that was programmed to my vehicle specifically. I even asked the boss over there if I would be problem free if I installed a new one, he said oh yes, absolutely... WRONG!! The same problem still persists. I paid Quality Tune $100 for a diagnostic and paid $235 for a new computer only to be left stranded with no crank, again. I called them and told them that I had no change in my Dodge after following their direction and the boss said to me "oh shit Joe, that sucks, have a nice day". I will never use Low Quality Tune again and I will steer anybody away from their business ifI can. Ridiculous!!! read more

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