I've been meaning for a long time to update my review for KD... less than 6 months after…read morepurchasing my special order rims here the black paint inexplicably started flaking off. My husband and I both have jobs that are difficult to get off of during the week. Since KD isn't open during the week, this has been a perpetual challenge. Additionally, we are a single car family and my husband needs the car for his job, so its almost impossible for us to address things that we don't feel are very important. Were we pissed? Absolutely. But it was esthetic, so lesson learned. But KD had promised us free tire changes with the life if the tires due to our purchase of custom rims, so we figured we would cut our losses since 2 changes a year equals over $200 a year. We figured KD was nice and they had earned customers for life with service like that. We liked the idea of buying bougie rims and tires her for our baby. Fast forward to our first seasonal change. Everything went fine. We have the receipt to prove it. But subsequent efforts to schedule a change over proved too challenging due to our work schedules so we stopped going here. Periodically we would call to see if they ever added weekend hours just during the seasonal tire over time, but sadly no. You'd think maybe they would do a Tuesday-Saturday thing or something.... but nope. Anyway, that's not what was the clincher that pissed me off. Finally in 2025 my husband has some seniority at work and is able to get a day off during the week off and drops the car off for the seasonal change over. And when he picks it up they charge him. And when he reminds them about our rims and their policy they refuse to honor it. What makes it worse is he posts his concerns Yelp, he gets a PHONE CALL from KD asking him to retract his review and they don't acknowledge that they every had a policy regarding free mounting and balancing. I call bullshit. I have the damn receipt. You can't put tires on a car without mounting and balancing. That's idiotic. Are you used to dealing with people who have no knowledge of basic vehicle maintenance?!?! I really thought this was one of the few quality vehicles places in town and am very disappointed to learn that is just another bunch of crooks who lie and swindle. There's nothing discount about this place. You want discount, go to Costco or something. I am the kind of person that prefers to support smaller business and pay a little more. But not if I'm gonna get lied to and cheated. Fck that.

Great service attitude! Did not purchase tires, had service. Would definitely go back.read more

February 3rd, 2026 I…read morealways have them change my oil. I had one bad experience with them on another service months ago but they recently repaired my blower motor in my Nissan and it was repaired quickly and I'm happy with that. Mr.Bart (forgive me if misspelled), thank you, Sir.

10/10/25 - My husband went to Eagle River Point S Auto & Tire for a simple oil change, hoping to…read moresupport a local small business. Unfortunately, this shop turned what should have been a $209 service into an attempted $559 charge. The shop is rude and shows no customer service skills. More concerning, they tried to trick us by charging for one part (fuel filter) twice, listing it under two different names to make it appear that two separate items were needed -- but they were only providing one. Both parts were identical, yet one was marked up about 161%, and another an outrageous 682% over market value. This deceptive pricing may violate Alaska's Consumer Protection Act, which prohibits unfair and misleading business practices, and I am tempted to file a complaint. After this experience, I can only imagine how they're tricking others who come here -- especially elderly customers or women who may not understand or just can't make these mechanical repairs themselves. What happened to good and honest people running businesses with integrity? Advice to other customers: If you've had service done here, check your receipts carefully to ensure you weren't double-charged or misled about what was replaced. Supporting local shops shouldn't mean getting taken advantage of. I'm attaching photos of the receipt with the "recommended" fuel filter ($126 & $165), which we purchased for $49.49, and the cabin filter ($59), which we purchased for $18.99.

Wow! Very impressed. They patched my flat tire and installed it back on my car. Friendly folks at…read morethe desk and a very reasonable price. Would recommend.

Great service!!!! Living in Seward means being early to get in requires a LOT of driving at an…read moreearly hour and the man I dealt with (Ty I believe was his name) was AWESOME!!!!! Even arriving at 7:45am there was a line and he took my number and called me when it was my turn so I could go run errands while waiting. Had my tires done in maybe 15 minutes. The place was nice and clean and the ladies room was clean in an all male staff environment lol. If I decide to buy snow tires this year, I'm coming and buying up directly from this place and Thai because Alyeska tire as a company has never let me down and the service I received from this gentleman was so good. I'd be willing to drive here instead of the closer one every time.

This place is always amazing! Fast and reliable service. I was able to get an appointment the day I…read morecalled. Highly recommend.

Told me my tire sensors were bad on my brand new rav4. I told them it's under warranty so I will…read morecheck with Toyota. they installed the tires and everything was fine. Trying to rip people off!

Prompt & professional they give you appointments and they stick to the time. Reasonably priced I…read morehighly recommend them.

I was treated like a homeless. I sat in the lobby for eight hours waiting for my car to be done…read more They failed to do the alignment. They failed to remove and replace the calipers for the brake job and then I got talked to in a condescending way about politics, I'm not interested, in this locations opinion on politics I was at this location for an automobile repair. Please keep your opinions to yourself. Thank you.

Huge shoutout to Quality Tires for such a quick, reliable, and overall excellent experience today!…read more After dropping my kid off at the bus stop this morning, I ended up with a screw in my back tire --not exactly how I planned to start the day. But they took care of it right away and did a wonderful job getting me back on the road in no time. Super grateful for the fast service and professionalism. Highly recommend!

My mom had bring in my car for a flat repair, got it back with two tires switched and tire still…read moreflat.

Not only was I able to get in, in reasonable time but they also had great customer service and…read moregreat work. Highly recommend.

Very professional. Excellent work and fair price. Got me in and out in record time. Highly…read morerecommend this business.

I went in looking to get my Radiator Flushed and Found out there were a few more issues with My Car…read moreas it needed a few Hoses to fix my issue and Although I did not have the Funds for the complete Fix they were able to Fix One Issue and I made another appointment for them to finish my Car but as Always they pulled thru and got it that Fixed. Now keep in mind they are very busy and so they may not be working on just 1 vehicle at a Time as I was there from 9am to almost 1pm. But they Do quality Work and their estimates are a nice value as it prepares you for the Just in case scenario if it's more or less. But I'd HIGHLY recommend them All your Service Needs.

Listed as no 1 in mobile tire repair on this site and google search. They do NOT do mobile tire…read morerepair.

They were great! Called them about a squeaky "something" on my passenger side of my car. They said…read more"come on by !" Over the phone. Showed up and they found out it was my ball joint and were able to fix it within 3-5 ish hours? I walked over to the mall nearby to kill time. Came back and the squeak was gone! Definitely would recommend. Reasonably priced, kind gentleman there.

Had some break issues. Seemed to snowball into more ended up costing a ton…read more.. But they gave a small military discount. Staff was nice. Had to wait till the next day for the parts but Work was done in a timely manner. Part didn't look broken so just maybe it could have been resolved without replacing all the breaks. Idk, I'm not a full blow mechanic just have a little knowledge.

My fiancé & I had an emergency situation with our back tire that was about to blow, and we needed…read morehelp fast. My fiancé is heading out for work at the end of the day, and I have to drive the car back home, so this could have been a really stressful situation. But Kevin at American Tire and Auto got us in immediately and took care of everything right away. The whole process was quick, easy, and way more affordable than we expected. He was professional and genuinely helpful when we really needed it. The tires we decided on were at the downtown location, and he made sure they got here in a timely manner. His whole crew is phenomenal. It's nice to know & feel, that local businesses care about YOU, not just the money. We're super grateful for the fast service and peace of mind. Highly recommend if you ever find yourself in a pinch! We will be back in the future, most definitely!

Outstanding customer service. The gentleman who greeted me got me on the list to have my tire…read morerepaired instead of replaced! Saved me time and money. Wow. The next rep who got got me out the door was also excellent! Thanks Tino! Great customer service. Great experience. Five stars!