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    Independent Auto

    4.6 (14 reviews)
    Closed Closed
    Updated 1 month ago

    Services - Independent Auto

    Auto maintenance

    Oil changes

    Auto repairs

    1 More Service

    Routine automotive maintenance

    Independent Auto Photos

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    4 years ago

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    Ask the Community - Independent Auto

    Review Highlights - Independent Auto

    Great work, honest, and they really care about you.

    Mentioned in 2 reviews

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    Dom's Mobile Mechanics

    Dom's Mobile Mechanics

    (5 reviews)

    so impressed with Dom. He was very responsive, arrived when he said he would and fixed a brake…read moreissue with one of our vehicles. we will definitely use him again and highly recommend

    I spoke with Dom a week ago to set up an appointment time and date (which was today about 2 hours…read moreago). I have 7 kids (I'm a foster parent), and I'm a full-time student. Between doing homework and tending to my kiddoes, I missed a text and a phone call from Dom because one of my kiddoes had my phone. Rather than showing up at our already agreed upon date, time, and location, Dom just moved on to his next appointment. About a quarter to 4, I realize what time it is and clearly i've not spoken to Dom so I got my phone and reach out to him. Rather than having any understanding he put the blame on me for the missed appointment. Saying I knew we had this appointment, I should have had my phone readily available so he could call prior to coming (this was not discussed when we originally agreed that he would be here today at 2pm). I just wasted a week where I could have scheduled with someone else. Dom's approach to this situation was ridiculous and I will not be reaching out to this guy for any future service needs. So many reviews say he was reliable, but in this case, he was flat out disrespectful and lacked any professionalism when I reached out. Update (same day as initial review): Just received a phone call (920 at night) from Dom, who questioned my review attempting to justify his actions of moving on to his next appointment because I did not immediately answer my phone at the appointed time. He mentioned I was a "jerk-wad" and fit the description for a "typical Yelper" because I foster 7 children and for writing my initial review. He also mentioned that assuming that someone will be at the time and place agreed upon was unrealistic in his line of work. His response to my initial review also provides false information as he texted me once at 204, and called at 210, contradicting his message of "I always call my customers at least an hour in advance". This follow-up phone call of his continues to prove my initial point of a complete lack of respect and extreme unprofessionalism, simply for leaving a 1-star review based solely on my own experience with him.

    Big O's Automotive

    Big O's Automotive

    (44 reviews)

    What great communication. Bonnie ( and the owner once)…read moreKept me informed as they cranked out some overdue preventative maintenance I chose to do on The brakes. I always trust that they'll do what I want. While keeping an eye out for other impending issues. I always opt for as much preventative as I can. Who wants a call from the spouse when you're out of town. " hey honey. The car.......@$%#... I don't. Trust Big O's My Dad did.

    I want to give a huge shout-out to Bonnie at Big O Auto Repair…read more She took the time to clearly explain how these warranties actually work--something I wish had been done when I purchased my truck from Dodge Chrysler Jeep on 5th Avenue. Unfortunately, the warranty I was sold there can only be used through their service department, and dealing with them has been an absolute nightmare for even minor repairs. Bonnie stepped in and walked me through everything with patience and professionalism. Because of her, I'm now in the process of canceling that warranty and switching to one that allows me to use Big O exclusively. That peace of mind means everything to me. I've trusted shops like Big O Auto Repair before--my last truck lasted 20 years because I had honest, reliable mechanics who did the job right the first time, never cut corners, and stood behind their work. That kind of trust is hard to find. The team at Big O is exactly that--honest, knowledgeable, and genuinely committed to taking care of both you and your vehicle. I have full confidence that with their help, my current truck will go just as far. If you're looking for a place you can trust with your vehicle, this is it.

    Specialized Import Auto Service

    Specialized Import Auto Service

    (16 reviews)

    Bought a car from another owner that handed me a file folder full of repair paperwork that JT Auto…read moreperformed. there is a service sticker with an upcoming service in about 2000 miles on the windsheild. I stopped in to ask what needed to be done. Was it an oil change was it a tuneup. They acted like I stole the car. Intimated to me that it was against the law for them to tell me the information I was seeking ...told me it was HIPAA related type thing. I'm literally standing there with the car.. same license plate ...same VIN... gave them all the information they needed to look in the system. She begins to try to give me generalized service intervals. I wouldn't recommend them... if they're not enough of a service to be forthcoming to recognize a vehicle that they've worked on with the work history. If they try to bullshit you about why...they will bullshit about worked needed. I wanted to keep the car there at that shop, but given the attitude of the woman that I was dealing with and given the reluctance to even entertain trying to at least give me the basic. "It's an oil change". I couldn't trust them, and I won't trust them and you should not either. I took this car to Audi and I got all the history on this car from that dealership. All I had to do is show proof of ownership. JT Auto never asked to see that.

    I called this shop on 9/24 to check if they had any openings for service and they said they were…read morebooked up until November. They asked what was wrong and I said we have wiper issues, concerned about our safety they said bring it in and we will check it out. I brought it in and employee JT was on it. Within minutes, the vehicle was fixed. Wow now thats top service, and yes, we will be back.

    Independent Auto - autorepair - Updated May 2026

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