1. Quality Tire & Auto Service

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Anchorage, AK

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Quality Tire & Auto Service

3.3 (12 reviews)
Closed • 9:00 am - 5:00 pm

Services - Quality Tire & Auto Service

Oil changes

Tire balancing

Tire installation

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Recommended Reviews - Quality Tire & Auto Service

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The picture Quality Tire sent me when they had my entire Engine taken apart. A simple Power steering leak turned into $4,000 work.
Shawn J.

Well 1st I had a simple power steering leak that turned into $2000 worth of work. This next part is where things get really bad. 1st after paying 2k to have a rack and pinion job and a bunch of other work they claim I needed their Power steering pump part exploded just 2-3 days after they replaced it. So I bring it back and it takes them 3 full days with my Acadia to replace the bad part. Naturally they blame the parts company. I finally get my Acadia back and about 4-5 days later I am driving about 40 down C street on a straightaway and it suddenly felt like I ran over a boulder. I pull over and my entire front differential is ripped apart and my drive-line is dragging on the concrete. These are all parts Quality Tire had just taken apart to do my Rack and pinion job 4-5 days before. So I bring it back to them and this time they blame me and say "Oh you must have hit something!" Funny thing is I didn't hit anything in those 4-5 days. So naturally they want $2,000 more to fix it, and didn't take any responsibility. I've talked with several other mechanics that have told me "They didn't put it back together correctly." So after having to pay them another 2k, now totaling $4,000 I was pretty much done with the owner who I thought was a friend and former coworker. A week passes and I then notice that My brand new Nokian Hakkepeelita studded tires are suddenly showing all the way through the rubber down to the metal sidewalls on both my front tires. So sadly I had to go back to Quality once again and have them change my tires over to my summer tires and re-align my wheels since it was obvious their machine caused this. Then about 1 week later I brought it back because now my summer tires are also starting to show metal. Quality put on an old crappy set of summer tires and for some reason 18 inch wheels(My Acadia calls for 255-60-19 tires.) that have caused the computer in my Acadia to make all kinds of noises and lights to come on. I ended up having to go down the street to a different shop and take a day off and pay them $175 to do an alignment before this set of tires also gets ruined. Did Quality offer to pay for the alignment at the other shop? Of course not. I had to pay once again for their screw ups. And they still had the "Right" wheels for my Acadia at their shop. I had to go back and pick them up and at no point did Vatau their owner offer to help me pay for new tires or the alignment I had to go elsewhere to pay and have fixed. He did tell me several months ago that he "Wanted to make everything right." But I guess I'm on my own. Many shops do not work on Acadia's because they are very advanced and complicated. While they had the entire engine out(I was sent a picture. And the front differential and drive-train were removed. I've saved all the pictures of my ruined tires and my torn to shreds front differential and driveline just days after they had my entire engine removed for a future case. I found out from L&M motors that there is no reason to have my entire engine out to do the work Quality tire did. I trust L&M and the other shops I now go to.) it was taking them much longer than expected and over the phone they told me "They were struggling and these Acadias are complicated". I wish they had told me beforehand that my Acadia SLT was going to be a problem for them, like many other shops will tell you. So at this point I am out $2,000(I'm not including the rack and pinion and other work from the 1st job.) in shop work and parts, 1 set of summer tires, and more importantly 1 brand new set of $1400 Nokian studded tires. As well as having to pay for an alignment elsewhere out of my own pocket. Add it all up and it's over $4,000 I have lost. "If" the owner had kept his word and at least bought me a new set of summer tires and a replacement set of Nokian tires I would have called it good. I'm very reasonable. But instead all of my texts to the owner went unanswered and he gave me the cold shoulder when I came in to get my 19 inch wheels back. Now I will have to buy 2 new sets of tires and every other mechanic I have talked to said "There's just no way your front differential and driveline just ripped apart 4-5 days after they had it all taken apart. Wayyy too coincidental!!! They just missed 1-2 bolts or screws and thats what caused your Acadia to fall apart." I also asked the owner "How much to replace the clutch in my Jeep?" He answered after thinking about it.."$2,500." I went over to L&M and asked them the same question and they told me "$1700." I told them what quality tires quote was and they said "Theres just no way a clutch in a 2015 Jeep should cost that much!!" So now I realize I made a big mistake in trusting Quality Tire and auto and since I was raised by an attorney dad he has advised me to take them to court which is what I really didn't want to have to do. I just wanted Quality to make things right. But off to the courthouse I have to go and we'll let a judge decide.

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7 years ago

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7 months ago

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7 months ago

My mom had bring in my car for a flat repair, got it back with two tires switched and tire still flat.

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2 years ago

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KD Discount Tire - Paint flaked off less than 6 months after purchase

KD Discount Tire

(44 reviews)

KD Tire was great! The staff was professional and helpful, the shop was very clean, and the prices…read morewere very reasonable. They were able to get my truck back on the road quickly! Highly recommend!

I've been meaning for a long time to update my review for KD... less than 6 months after…read morepurchasing my special order rims here the black paint inexplicably started flaking off. My husband and I both have jobs that are difficult to get off of during the week. Since KD isn't open during the week, this has been a perpetual challenge. Additionally, we are a single car family and my husband needs the car for his job, so its almost impossible for us to address things that we don't feel are very important. Were we pissed? Absolutely. But it was esthetic, so lesson learned. But KD had promised us free tire changes with the life if the tires due to our purchase of custom rims, so we figured we would cut our losses since 2 changes a year equals over $200 a year. We figured KD was nice and they had earned customers for life with service like that. We liked the idea of buying bougie rims and tires her for our baby. Fast forward to our first seasonal change. Everything went fine. We have the receipt to prove it. But subsequent efforts to schedule a change over proved too challenging due to our work schedules so we stopped going here. Periodically we would call to see if they ever added weekend hours just during the seasonal tire over time, but sadly no. You'd think maybe they would do a Tuesday-Saturday thing or something.... but nope. Anyway, that's not what was the clincher that pissed me off. Finally in 2025 my husband has some seniority at work and is able to get a day off during the week off and drops the car off for the seasonal change over. And when he picks it up they charge him. And when he reminds them about our rims and their policy they refuse to honor it. What makes it worse is he posts his concerns Yelp, he gets a PHONE CALL from KD asking him to retract his review and they don't acknowledge that they every had a policy regarding free mounting and balancing. I call bullshit. I have the damn receipt. You can't put tires on a car without mounting and balancing. That's idiotic. Are you used to dealing with people who have no knowledge of basic vehicle maintenance?!?! I really thought this was one of the few quality vehicles places in town and am very disappointed to learn that is just another bunch of crooks who lie and swindle. There's nothing discount about this place. You want discount, go to Costco or something. I am the kind of person that prefers to support smaller business and pay a little more. But not if I'm gonna get lied to and cheated. Fck that.

Quality Tire & Auto Service - oilchange - Updated October 2026

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