Went in to have an oil change and possibly belts changed out. I could do the work personally but do…read morenot have the place to work on it. To change the belts you have to remove front passenger tire , which also happened to have a wheel stud missing entirely. I thought it was broken off. I already bought the belt and wheel stud and nut. So I decided to have them do it to get it all done. After all the belt started intermittently squeeling. They found the belt tension bolt broke it was rusted and definitely broke. Offered to temp fix or get the right part , I went ahead and had it done right. Also had all the wipers changed out. Also the two front tires were swapped and they fixed that for me as well. All issues beyond oil change and belt we brought to my attention and shown Customer service was amazing, early on I went to Costco to burn time and so the pack of freshly cooked seasoned drumsticks then checked out and decided a large pepperoni would go nice as well. Brought those for the team at Diamond Jiffy Lube. They were definitely appreciative!! I would highly recommend due to nature of the team and manager! 2007 Nisaan Murano

Quick service, friendly staff. Checked all fluids and cleaned windows. Use them every oil change.read more

If I could give 0 stars I would. Not only did they mess up my car. But they did not fill up any of…read morethe fluids I paid for. The next week, my check engine light was coming on because the coolant wasn't filled. Then I had no windshield wiper fluid on the highway when we had a bunch of slushy snow. Not realizing I would have none since I just paid for all of this to be serviced. DO NOT GO HERE THEY DESERVE TO GO OUT OF BUSINESS.

The person at the counter was extremely rude. They did not get the majority of the work done on the…read morecar because they were too busy. When we tried asking for clarification on what work was done she interrupted and spoke over us several times. When we asked about a charge we didn't agree with she was very condescending in her explanation. Customer service definitely needs improvement.

Wow! Very impressed. They patched my flat tire and installed it back on my car. Friendly folks at…read morethe desk and a very reasonable price. Would recommend.

Great service!!!! Living in Seward means being early to get in requires a LOT of driving at an…read moreearly hour and the man I dealt with (Ty I believe was his name) was AWESOME!!!!! Even arriving at 7:45am there was a line and he took my number and called me when it was my turn so I could go run errands while waiting. Had my tires done in maybe 15 minutes. The place was nice and clean and the ladies room was clean in an all male staff environment lol. If I decide to buy snow tires this year, I'm coming and buying up directly from this place and Thai because Alyeska tire as a company has never let me down and the service I received from this gentleman was so good. I'd be willing to drive here instead of the closer one every time.

The service I received at Chevrolet of South Anchorage was outstanding: professional and courteous…read more My vehicle was in and out in three days, with issues resolved and a needed part replaced. Dawson Sleeper, Service advisor, was especially helpful. Jean

My truck has been in the repair dept for six weeks and the service manager or the manager of the…read morebusiness has not responded to my emails. The person in service does not respond to my text messages. It seems like GM customer care is the same way.

wanted to update my review for Warren & Sons. this update should've been written a week following…read morethe first review. First, I want to say that my issue with my lights has now been properly handled and everything is working great. I truly appreciate that. Initially, I didn't have the best experience with one of the older staff members, as I felt dismissed when trying to explain my concerns. However, things completely turned around when I spoke with another associate at the front (a very kind and professional woman). When I asked if I could speak directly with a mechanic, she immediately went to get someone for me. She brought her husband, who I later learned is the son of the owner. From the moment he approached me, I could tell he genuinely cared. He listened, understood what I was trying to explain, and handled everything professionally and respectfully. He worked on my vehicle, fixed the issue, and took the time to explain what was going on. He also helped identify another concern with my horn and let me know we could schedule that repair. What really stood out is that after he worked on my vehicle, the issue completely stopped for a while, which shows he took the time to really look into it. Now that it's starting to come back with the change in season, I'll be returning to have it fully taken care of. Because of this experience, I've changed my rating. Warren & Sons deserves a 5 star review. One negative interaction shouldn't define a business, what matters is how they handle it, and they made it right. If you go here, I highly recommend asking for Rick (the owner's son) or speaking with the kind woman at the front desk, they truly care about their customers. Support local Alaskan businesses!

I've been doing to the same tire place for ten years. And today I decided to give someone else…read more(closer to my house) a try. What a horrible decision. Pros: When I called in the morning they were able to get me in same day for a tire changeover Cons: Everything else. When you arrive it's unclear where you go to drop your car off. I wasn't sure if I line up at one of the garages or park and go inside. The parking lot was completely filled. So I took the first option. I was quoted one hour, and said I was going to get picked up to grab lunch, they said no problem we will call when the car is done. 4 hours passed, I called to see if the car was done. Thankfully. When I got in my car to leave one of the tire sensors was flashing telling me I had a flat tire. Which obviously I didn't. I went back inside and asked for my sensor to be reset. The guy at the desk was extremely rude and told me if my sensor wasn't working then it wasn't working when I brought it in. I was kind in letting him no I brought my car in with no issues other than the studs needing to be changed out for the season. He had someone grab my keys and reset the sensor for me. I didn't go back inside just grabbed my car and left. I am 99.8% sure a pair of sunglasses I left in the center console were swiped. I wasn't 100% sure so I didn't say anything but I'm very confident in that. Lastly. The price. I've been paying $70-90 for tire changeovers. This was $120! To sum it up - I don't recommend this place and will never be coming back.

They are very pleasant to work with, super professional and very knowledgeable. Our ford had a…read moreclutch problem a previous shop said they fixed, we found out they did not! We found Apex and they were able to take care of us, Thankfully! We will be repeat customers.

The owner at Apex gave us personal & immediate attention when we needed work done-after we had…read moregotten it back from another shop who had it for far too long and overcharged us by an insane amount. Apex found that the other shop had not done the work they had charged us far, and Apex took the time to itemize for us what they could see was wrong with the other shop's bill. Now, on a second, unrelated call, they are getting my vehicle in within 24-hours of my call. They do quality work and actually care about their customers. I am so happy I found them!

Took my truck in for a basic maintenance inspection and the owner went above and beyond to make…read moresure I understood what needed to be done immediately as well as what could wait. I received excellent customer service and reasonable pricing throughout the entire process.

I was told by Sean that my engine was in bad shape and that I need to tale better care of my truck…read more I regularly spend 4-5 thousand a year in maintenance on my truck. He said I needed a new motor. I took my truck to DC 907 diesel and they repaired the problem for $1550.00. It drove like a dream to anchorage from the valley. To bad I can't find a trustworthy diesel mechanic in anchorage.

My fiancé & I had an emergency situation with our back tire that was about to blow, and we needed…read morehelp fast. My fiancé is heading out for work at the end of the day, and I have to drive the car back home, so this could have been a really stressful situation. But Kevin at American Tire and Auto got us in immediately and took care of everything right away. The whole process was quick, easy, and way more affordable than we expected. He was professional and genuinely helpful when we really needed it. The tires we decided on were at the downtown location, and he made sure they got here in a timely manner. His whole crew is phenomenal. It's nice to know & feel, that local businesses care about YOU, not just the money. We're super grateful for the fast service and peace of mind. Highly recommend if you ever find yourself in a pinch! We will be back in the future, most definitely!

Outstanding customer service. The gentleman who greeted me got me on the list to have my tire…read morerepaired instead of replaced! Saved me time and money. Wow. The next rep who got got me out the door was also excellent! Thanks Tino! Great customer service. Great experience. Five stars!

This place is absolutely incredible! Honest, reliable, knowledgeable, and always willing to help at…read morea timely manner that best suits you! I would so certainly recommend these guys.

This place is a total waste of time and money. This guy is pretty much only competent to do the…read moremost simple of tasks. Anything more complicated, and he will go on and on about how you either don't need the repair or that he simply won't do it.