This gentleman came out in -15 degree weather, helped me start my car. Excellent customer service!read more

After utter failure at the Ford dealership and refusals by the freestanding repair shops, I…read morecontacted Renfro's to see if he would repair the transmission cable on my 1996 Ford Ranger. I had purchased a replacement part that I hoped would work. Well, this eager young man was there in a day and made clever modifications to complete the repair without problems. In fact, he made it better than the original design! His charge was ridiculously low, so I gave him a well deserved tip. I give him my highest recommendation.

Reasonable priced. Friendly and professional staff. Provides estimates via text after few questions…read moreby the front staff - which is helpful given my busy schedule; can't always answer the phone.

Their prices were great, in my opinion. I paid 1/3 of what the dealership charged me for the same…read morework. They also found a safety issue, verified with me for correction, and got it done in the time frame provided. Definitely made them my auto shop for my truck.

we are visiting Alaska from Colorado and needed to have our brake pads changed because a different…read moreshop told us they'd need to be changed soon. we are traveling in our 2013 Tundra with two large dogs so we were very nervous about being without our house on wheels for the night. we dropped the truck off at 1:30 and got called back at 3:30. Jeremy told us that wasn't the case and showed us how good the brake pads were still and explained where the noise we had heard was coming from. He said we didn't need the work done, so we decided to get the oil changed! He was so helpful, kind, and knowledgeable. We are so lucky to have stumbled on to this place. Honest and so friendly.

DO NOT GO HERE! THEY RUINED OUR CAR!…read more They purposefully went and destroyed our van along with messing with items in the car without permission (eg: our back hatch). Now the car is unable to work and will be $11,000 for a new engine or $500 to sell. This is unacceptable and atrocious work! Another issue that happened with them was my other car was brought in to fix my heat and they didn't fix the fuel pump, which led to all my gas leaking out. Under no circumstances should you go here. They will purposefully ruin your cars.

Holy moly - 1000% agree with the last review that the quotes for work here are astronomical. I have…read morea 2015 Subaru Crosstrek. I ran OBII and knew the transmission was a problem. Given that it is a CVT, I knew I was in for a world of hurt. At A&A, I was charged $400 for a transmission only diagnostic first and foremost. Then I was quoted $15k for a new transmission and vvt solenoid ($11k transmission, $4k solenoid). I wasn't even offered the option of a used, low mileage transmission, and after talking to multiple other mechanics that price for the solenoids is outlandish. New solenoids cost roughly $350, and they're not exceedingly complicated to install. If you do go here, which I would not recommend based on the price of the diagnostic alone, I would recommend asking for a second opinion. There aren't a ton of shops that will rebuild a Subaru transmission, but Proven Auto in Anchorage has been wonderful to work with.

I'm a retired mechanic. Took the wife's Crosstrek in for front and rear brakes. 1850 bucks! I've…read morenever paid a mechanic for services before and never will again. I know what it takes to do this job and it's not worth 800+ in labor. My god man.

Experts , highly recommend for your next vehicle repair. Updated me on potential safety issues with…read moremy vehicle, which were repaired in a timely manner. I'm very satisfied with the service which was performed.

Being new to the area, I really appreciate the honesty of this business. I had my transmission…read moredone, and granted it was an expensive job, but nothing was hidden and when I asked questions it was explained very thoroughly so that I could make an informed decision. These guys don't pussyfoot around, and I love that. There's nothing worse, IMO, than sunshine and smiles being blown at you like you're stupid. These guys know what they're doing. And it was Fast! Thank you GT Automotive

I made an online reservation through the Midas website. When I get to the store, they said that…read morethey don't. . Acted like it was my fault for using the online tool. I went somewhere else.

this place is awful. they have no managerial mindset. drop a truck off for oil change at 8am. they…read moresay they close at 6. i show up at 550 with 4 techs sitting around talking. then they all scramble when I come in. "oh youre up next." of course. I sit here until 6:45 and listen to 5 complaints. not of time but of quality of service. avoid this place. it sucks

Mr. Bretey was fast and extremely helpful. Before coming to his shop, I had called around to all…read morethe Eagle River and Chugiak auto shops for quotes, and Mr. Bretey had the best price. He gave advice on where to, and more importantly, not to purchase parts from after the O2 sensor Napa had sold me had the wrong adapter. He was able to splice the wires and make it work, my truck is running a lot better. I would come to him again. However, he does only accept cash or check, no cards.

I'm truly so happy with the fast friendly service...I will call L&M first for any repairs my car…read moreneeds in the future!! Highly recommend

I've been bringing my vehicles to L&M motors for 20 years. Today, I brought my vehicle in for a…read morestandard oil change and was charged $327.48. They charged me $32 a quart for the oil and $54 in labor. The last time I got my oil changed it cost me $170, so I feel like I'm being price gouged. Since the prior owner sold the business, things have gone way downhill there. Take my advice and never bring your vehicle to this place. They don't deserve your business.

Very talented mechanic. His ethic and values supercede any shop, dealer, mechanic in which I have…read moreever encountered. His detail is profound and the work he provides is invaluable. I will, be turning to him for all of my future mechanic needs. Thank you, Robert.

Had a problem with my 2008 diesel truck going through Eagle River and was lucky enough to find…read moreRobert. At the end of the day and I could tell he was going somewhere else but took the time to come help me. GREAT GUY and HONEST. Please give him some work, you won't regret it!!

I purchased a new Toro lawnmower that was shutting down after starting and then would not restart…read more The place I bought it from was no help and said to take it here as they are a Toro authorized service provider. I called and explained my problem, the owner said to bring it in. He looked at it and was able to fix the problem right then and there. His customer service was excellent- it is obvious he takes pride in his work. He answered all my questions and it was wonderful he took the time to deal with an issue that the seller would not. The whole experience was very positive and I will make the drive to ER for future service needs.

Last summer I needed a replacement grass catcher bag for my Honda engined lawn mower. I lost the…read moreoriginal bag when we moved into our in custom built home. I spoke with John the owner and he said take a picture of your mower and I think we can fix you up. He is ex-Army paratrooper and full of energy. He had a replacement catcher almost brand new fo $20 bucks. He s very busy guy but very kind and customer oriented. He treated this disabled Army pilot with respect and thanked me for my service. There is an incredible inventory of used and repaired gas engine powered equipment of all kinds. I would be amazed if he doesn't have what you need in the way of parts, service and repairs. Folks who complain about this business probably have unreasonable expectations such as repairs of seasonal equipment. Obviously you might have a bit of a wait. Plan ahead !! Thank you Eagle River Small Engine Repair! CWO Michael Stanton retired US Army Aviation Wasilla